Open Dental Forum

And so using this example: Insurance A and Insurance B are fee schedules that are duplicates. Some patients insurance info has Insurance A fee schedule selected and some B, all on the same plan. So doing what you describe, if wanting to move all Insurance B fee schedule selected patients to Insuranc...

I have 6 copay fee schedules that are really 3 pairs of the same. I'd hide each of the 3 dups except there are probably patients attached to the duplicate ones. So, my thought was can they be merged and would that change all the patients with the duplicate over to the other? The other option is to s...

This is not an Open Dental issue exactly but only happens when going through open dental to Dexis. When I click the Dexis button in Open Dental with a patient's chart up it brings up xrays as usual, no issues at all. But when I close Dexis using the X in the middle of the Dexis task bar at top I get...

I've started doing third back up so I personally can restore the data and make sure it's working properly. I run Parallels on my Mac with Win 10. I did successfully restore data about 3 weeks ago but now I can't figure out what's going on. Backups are occurring successfully it seems, no errors. I'm ...

Yes, but can't print it. Or can I some way(and not screen shots)

That worked ok but it's not a complete list, some are missing and it's in a very odd order. I was going to post the screenshot but no idea how to do that. Seems odd there's not a standard report to print this list.

Is there no way to do this?

I'd want the carrier name, phone, address and ideally the electronic id. How can I do this?

Can upload as PDFs that can be electronically filled out offsite by patient or in office on ipad or the like it seems. Looks to me like it might be easier way to go than the webforms on OD although haven't delved too deeply yet. Access for patients through the SR Portal. Curious if anyone is using t...

Nevermind, Stupid mistake!

Trying to run a report showing all patients and their info under a certain employer. Using Query Example 131 which has: /*131 Patients with insurance of specific employers, uses insurance employer(s) you should repeat the employer name if you only want one, many times employers are listed more than ...

I think I've boiled down my choices to these. I see a lot of Lighthouse use, but what about Practice Mojo? Seems like a good system and no up front money so I'd assume it would be easy to change to Lighthouse if I'm not satisfied. Thoughts?

Can't seem to get a straightforward answer from either OD or Trojan on the exact process of integration. If a NP or exisiting with a change in insurance comes in, what is the process in which Trojan's data moves into OD? For example, can I enter the group number in Trojan, bring up the company and p...