Open Dental Forum

Its wonderful that the API is being built out, we're greatly looking forward to developing with it as it couldn't come soon enough. Of course, we are looking forward to having more functions available. Jordan, is there any way to request certain features/functions? Specifically we want to be able to...

Thank you Dr. Haber for your response as always.

I tried searching for the feature for request but still trying to figure out how that system works exactly...

Still trying to figure out how to do this cleanly - kinda surprised this isnt a more commonly discussed issue (I imagine every ppo provider experiences this)?! Dr. Haber, your system works in the sense that its cleaner (it appears) to add a supplemental payment and input that it is for an alternate ...

This is a double post, but thought I would also share this here: Anyone else getting an error message as of this morning? We have the plugin installed on a workstation and upon booting up OD we get a error that the software has expired and a license needs to be purchased. The plugin then shuts OD do...

Anyone else getting an error message as of this morning? We have the plugin installed on a workstation and upon booting up OD we get a error that the software has expired and a license needs to be purchased. The plugin then shuts OD down and doesnt allow you to use OD. We thankfully did NOT have the...

This is super helpful - thank you Dr Haber! OD customer support wasn't able to provide a solution (they suggested averaging out the fee across substituted codes etc). I am playing with the supplemental payment feature to account for payments to alternative codes as instructed. Seems to be working ok...

We have this same problem. A call to support said to just divide the payment out across the non-covered codes...but this doesnt seem like a good idea because it will mess up reporting. Anyone else have any solutions? Is this a good feature to request? Scenario: PPO Insurance plans.. - Claim sent in ...

would love to see a box.com integration

We do payment plans like this...and are very clear about the extra fee. We use an excel sheet to easily calculate payments and fees, and then type in those numbers to OD to make sure it matches. For example: Procedure is $100 Option 1: Pay in advance and save 5% Option 2: Pay 30% to begin, then 3 ad...

This has been tough for me as well. I have a new start up practice and I cant find a clean way to do it. I spent about an hour with OD tech support with one of their expert insurance guys and still isnt very clean. Also, to my surprise, no one has requested this formally as a feature request. We nee...

Just tested with the updated version and seems to be working now after editing the config file. Thank you Minh! I will continue to test it through this week, seems like its working though.

Got in touch with minh - very very helpful. He noticed a a bug but he is working on it. Looking forward to getting it all working. I hope to implement this not only for internal use for the days that our office is clsoed and a staff person is remotely scheduling patients, but also with a service as ...

I tried to do it all over again - I deleted the old plugin files, fresh download, logged out of all google accounts, copied over all files into the root Open Dental folder, created a new program link, closed and reopened the software. I got the same error as before but now I got a second box pop up ...

Thanks again for the prompt response. Ill send an email over... I am supposed to unzip all contents of the download file directly into the Open Dental program folder correct? All the .dll files ect? And it should be launching my browser to login to my google account once I open the software? Thank y...

Thank you for the prompt response... 1. I opened my Chrome browser, logged in to google calendar account and created the two calendars with the exact name as the unhidden operatory names as instructed. But when I launch Open Dental, I just get the error and no pop up or browser launch to even link t...

Tried to do it from a client workstation and getting same error. Here is what the pop up error box says: at System.Threading.Tasks.Task.ThrowIfException(Boolean includeTaskCanceledException) at System.Threading.Tasks.Task'1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks....

Getting an error when I try to install. Do I run the dll from the server installation or can I do it from any workstation? I am assuming the server since this is the root Open Dental folder where the dll needs to go? I am running MS Server 2012 R2 1. Downloaded the zip file - unzipped the entire con...

I would be interested in a trial of this software if possible. I am mostly interested in Google calendar that only shows busy and free time, not any patient information. An added feature would be to include what procedure is set for the appointment (but again being blind not to include any patient i...