Open Dental Forum

noestervemb

We have been using open dental for i think 7 years now. We apparently have been charting tooth surface watches, so beginning cavities, as status "treatment planned" instead of selecting "conditions". Is there a way to convert a specific codes like say Ztooths that is in open dental to denote a surfa...

noestervemb

Hey Dr. Sparks thank you for taking the time to reply me back. I agree with you. After trying the twain driver it actually works pretty well in open dental. My team said that would not be a problem. All my team members tried it out and we did have a few suggestions to make it more usable. I am also ...

noestervemb

Nathan, thank you for chiming in. Just started playing around with it. Got 2 questions. 1. why is there not an option for continuous capture/keep adding tiles (at least i cant find it). In apteryx when we select continuous capture for like a root canal when you dotn know how many xrays your taking i...

noestervemb

Nathan Sparks i got apteryx and love it but dont wanna switch to cloud. Eventually it will prob stop working. I checked open dental website for a conversion. It says you for conversion you only match by name? So could get wrong images if people have same name correct? That not really a good solution...

noestervemb

However you have to be aware this is not imap protocol so huge problems if you use outlook. We have 4 front desk. All have individual emails but also access to the shared office email. If you put that into open dental there is no 2 way sync (requires imap) so will mess up your outlook.

noestervemb

I got it setup now but it only works if you check "show provider bars" we dont use this. So it now shows all these bars to the left that we dont use. Why does it require that to be shown? Is this an error?

noestervemb

What else do you use it for? I guess you could use it for a multitude of daily reports to be emailed to you in the morning etc?

noestervemb

I am referring to the auto notes i use for patient procedures, chart notes.

noestervemb

Is there a query that will shows if the word "prompt" is in any of the patients notes. Wanting to make sure we get our autonotes fully filled out but i cant find a way to search for the word "prompt" in the patient notes. This would give me a list to make sure all prompts are answered and none are u...

noestervemb

I would be curious if it would work with regular apteryx as well. webviewer you have to pay for. It basically transfer your images to the cloud and then this bridge lets tou view them in open dental. Would be much faster and easier if it allowed just directly from the server locally. And save money.

noestervemb

So as far as i see this is more like a way to share xrays between multiple clinics with the same owner? We got apteryx right now and just use the bridge to open the images in open dental. Trying to figure out the reason behind this bridge?

noestervemb

Tried calling OD support but could not give me a workaround or soultion. Posted in the open dental faceboko group and found out other larger clinics have the same issue as me. I am curious what other people with larger clinics do? Issue is we are 3 dentist and 3 hygienists. Each hygienist sees patie...

noestervemb

Anybody got a note template they would share for CBCT interpretations?

noestervemb

You might want to check with your state requirements. In my state patient name has to be on the slip or you get in trouble.

noestervemb

Is it possible to get a list of patients that are 1) not scheduled 2) due for recall or due for some sort of treatment (most patient will be due for recall but some might not be setup correctly for recall so dont want to miss those patients) Are going to use the list for a postcard campaign. I can u...

noestervemb

Thank you for the replies but I know how the import button works. That was not my question. It is when i installed Justin Shafers program to allow a webcam to take a photo directly from a webcam and automatically place it into the patient photo folder. However, now when i click the import button it ...

noestervemb

IOC Snapshot program. I just installed it at my front desk computer. I want to take patient face photos for the chart so i can remember who is who. It works great but my issues is that now when my front desk use the import button to import like a PDF it imports it into the patient pictures folder. S...

noestervemb

We do not show comlog in chart to make it easier to read. However, if i call patients after hours i like to add a phone note. I made a made up code for this and would enter the note using this. However, we recently switced to only allowing appointments to be set complete, not individual procedure co...

noestervemb

Is it possible in open dental to mark patients interested in say sleep apnea? In Yapi i can make a seed list and mark patient interested in sleep apnea. I can then target him using emails to only those people on the list of shown interest in sleep apnea. Is that possible somehow in open dental as we...

noestervemb

Is it possible in open dental to mark patients interested in say sleep apnea? In Yapi i can make a seed list and mark patient interested in sleep apnea. I can then target him using emails to only those people on the list of shown interest in sleep apnea. Is that possible somehow in open dental as we...

noestervemb

Does anybody use this with success? I finally got it installed. It does work but it takes forever to advance. I have to say 1 number, wait 3 seconds and then i can do the next tooth. And every time it goes to the next tooth it takes forever as well. Is this just my computer or any workaround?

noestervemb

Was reading about the new email inbox feature. Is there a way to set it to leave a copy on the server? If you have an email address patients are used to like office@yourofficename.com and then you add that to open dental it would delete emails from your server so if you have that email on your outlo...

noestervemb

Why is the "same for entire family" checkbox checked by default? We are 3 dentist and is causes constant headaches that the front desk forgets to uncheck it and one doctor sees the kids and another see the adults. And they keep moving it back and forth until they finally remembers to uncheck it. And...

noestervemb

If we want to see if patients are due for floride some plans cover every 6 months and others every 12 months. So i am looking into making a fluoride recall with 6 months intervall and then changing them to 12 months manually as we see patients. I can #2586 is letting insurance plan benefits flow int...

noestervemb

We use it but with limited success. Yes you can quickly check if they have insurance but often the benefits breakdown is very confusing. All insurances send their benefits in a different format which makes is hard to use. Wish there was something better.

noestervemb

Feature request #3276 Would enable imap instead of pop for email. In plain language that means if open dental supports imap email would be able to sync between for instance outlook and open dental. Right now with pop it cant so if you setup open dental with your office email address you also use in ...

noestervemb

The Virginia Dental Board just imposed rules to combat the opioid crisis. I am assuming other state boards either already did or is going to do so. I posted below some of the requirements. The way i am going to make it work now is i made a long auto note to documents all of their requirements and ho...

noestervemb

We are multiple provider and when we make a new patient i figured out how to set the default primary provider. But somehow the system also assing a default secondary provider. Right now the default secondary provider is a dentist. How do we get rid of this?

noestervemb

Does people use the security settings with "lock dates" to prevent fraud? I read on dentaltown some used 7 days for financials and 3 days for clincial. What does everybody else do to prevent fraud? And which security settings to you specificlaly put lock dates on? Any input would be appreciated so i...

noestervemb

For people that has been using this with sendin does it seem to work pretty well. We use virtru for encryption but our subscription is up and would be much easier to do it if we could just use open dental for this.

noestervemb

We tried different tablets and it never really seemed to work well. You really need a mouse and keyboard for open dental forms. So we decided to bite the bullet and ended up getting yapi instead and using ipads. Not perfect but it works and we primarily use it for the forms in office but as an added...

noestervemb

That is awesome! Thank you so much.

noestervemb

Close, but it gives me only the appointments that are marked hygiene. We dont mark hygiene appointments as use hygiene color because we want the providers color to show up. We use operatory number instead so we know if they are in the hygiene op it is a hygiene appointment. If i change it to the que...

noestervemb

We bought a dental clinic and hired the selling dentist so we are 3 dentist right now. On a lot of our patients the association between primary provider and who they see is still not completely fixed. We fixed most of them manually but we still find some that are mismatched. It would be awesome if i...

noestervemb

This is interesting with renesaince. We use them and did not know they use a custom format? I emailed them and they replied back As required by HIPAA we do use the industry standard X12 format when we submit claims electronically. The insurance companies would not accept claims electronically from u...

noestervemb

I just had my front desk call a ton of patients on the reclal list to clean it up. Is there a query or way to actually see how many people scheduled without keeping track manually? To see how effective we are at reactivationg.

Dr. O

noestervemb

I already read about the system. Was more curious if anybody is using it. You have to add a link to your website that links to the patient portal. The patient then has to click the payment link and can then finally pay. If you could go straight to payments and skip the paymnent portal it would be ea...

noestervemb

We are getting our new website up and running and we want to be able to do online payments. Has anybody used open dentals solutions that automatically lets you import it into open dental? It matches the patient based on name and date of birth. Any comments or is anybody using something else?

noestervemb

My open dental has been slow so OD installed a script and found out some external program is running a query that takes about 10 seconds locking my server and computer for 10 seconds and it happens every 10 min and looking at it they think it is demandforce. Has anybody else seen this? Havent called...

noestervemb

I got an android phone and sometimes emergency patients call me on the weekend and i am not near a computer. It looks like the open dental mobile web login lets you see a pharmacy list, patients allergies and medical history any appointments. Does anybody use this? Does it work pretty well? It would...

noestervemb

I just submitted a feature request for individual sheets per provider. Would allow a lot of nice new functions like individual letters, postop instructions etc as well.

noestervemb

I could add more sheets but lets say we have 3 doctor and every body likes something differnet on their lab slips dependong if it is a crown, bridge etc. All og a sudden you got 20 pages that yous ave each time. You could add multiple labs with the same name and then the doctors last name but also n...

noestervemb

I tried in sheet to add one of my lab slips. Scanned it as an image and then added checkboxes etc so it looks really good now. However, i pushed setup and laboratories and set it up to use it as a default lab slip. But what to do if the lab has a fixed and a removable lab slip? Or what if you have s...

noestervemb

If you do any kind of sedation i would recommend getting it. It makes your documentation so much easier. I just got it about 2 months ago and now use it for all my sedations and Dr. Starck helped me get it up and running. So much easier. I know he is revamping the code to make automatically importin...

noestervemb

So the only difference between archive and inactive is the search function? Why even have the archive function? If the patient calls 15 years later and they dont say they have been a patient you would likely make a duplicate account if the patient was archived. If i am understanding the setup here.

noestervemb

See here: http://www.practicenumbers.com/patient-management-tools-phone-iq/ They are already doing this. When our phones call the patient automatically pops up in open dental. And we can track how many minutes we called delta dental, cigna, bascally any number. We can also see missed calls that we n...

noestervemb

I found the query below. It lets me set the interval of when a patient was last seen. I am trying to add the patient balance for each patients as a column. That way i can get a list and it shows a $0 balance i an inactivate without checking their account but if it has a balance i would need to check...

noestervemb

Ok, that is what i thought and my workaround asking for the printer prompt does work. Thanks for letting me know.

noestervemb

For procedures under procedure status you can select treatment planned, complete, condition, referred out, existing current provider and existing other provider. Do you know if you can custom definie these? My plan was to make one called "Denied treatment for now" that way for those patients that we...

noestervemb

I use different size labels for different things. Got a dymo 450 twin turbo that can print 2 sizes at the same time. I can add it as 2 printers with 2 different names and then in open dental i can request to use the prompt for printer so i can select the size i want. But it there any easier way? I c...

noestervemb

We preauth pretty much everything since patients are used to that when we took over the clinic and they really like it. So is there a way to get a query to make a list of patients in a time period that had treatment planned but not a preauth sent for? Tried looking in query examples but could not fi...

noestervemb

Arna, so i go do definitions billing types and i dont have an email billing options. You say something about E has been entered for billing types? Cant see that there? I am on versino 16.2 if that makes a difference.

noestervemb

Thank you. That looks promising. I use Virtru right now which cant work like this within Open Dental only outlook. The pro with virtru is the patient doesnt have to make an account. But lets say i get sendinc that would solve the emailing issues of the bills. I still cant bill patient myself because...

noestervemb

I would like to batch bill after we have entered insurance payments so we know patient balance. We print like 50-100 bills at a time so now efficient having to print a list and then go to each individual one to email it. And do you have a suggesion for the hipaa issues? I cant send a statement witho...

noestervemb

5 months into using open dental, loving it so far but also finding a few weaknesses. We really want to try to email statements to our patients. Called open dental to figure this out and did some research and it does not seems like there is a perfect solution. We would like to just be able to generat...

noestervemb

That is what you have to do currently, which is a huge pain in the .... I wish like other system that you would have access to Erx data and you could then import medications from there. A lot of pharmacies participate. Where i worked before for about 40% of our patients we could import all their med...

noestervemb

You preauth for fillings, turns out it was 1 surface larger because the filling extended more than you expected. You then have to go delete the preauth in order to change the code. We havent given assistants permissions to delete claims (we are afraid they might delete a claim) so now they have to a...

noestervemb

Switched from Easy Dental to Open Dental a month ago and things are already working so much better. Heard great things about Yapi so had the demo, asked a bunch of questions and liked what i saw. Got it installed and just did the training. Turns out a lot of the things i thought it could do it cant....

noestervemb

I see, with the quick button i can select tooth #13 and push quick button for DO Composite or alloy and then my one tooth is done. That is what you mean right? What i did before you could see the 5 surfaces on the odontogram (which you can in OD as well) and you would just click the surfaces as you ...

noestervemb

Axium (used in most dental schools) allows you to select all the surfaces on the odontogram and then you can pish composite and existing and your done. The same with alloys. Super fast way of charting existing. In open dental you either have to do it tooth by tooth selecting the surfaces, the materi...

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