Open Dental Forum

gBrown

Hi jsalmon, We tested submitting ERAs with multiple clearinghouses using the following setup: - Two clearinghouses configured with their respective report paths: a built-in clearinghouse and a clearinghouse that we manually added through the Clearinghouse UI - ERA preference set to "Semi-Automatic" ...

gBrown

Thank you, jsalmon. This is very helpful information. We will evaluate this information and identify our next steps. Thanks again!

gBrown

Open Dental has a nice feature https://www.opendental.com/manual/era835workflow.html for automatically processing ERAs. We would like to become an additional ERA provider for our client offices and have those ERAs work nicely with this feature. Based on the documentation https://www.opendental.com/m...

gBrown

Thank you Jordan for the update.

gBrown

Hi SLeon, at this point in time, do you think 23.2 might still have a couple of months remaining in the beta period? 23.2 has some APIs that we will use but we don't want to upgrade our practices to use the beta version, so we're trying to broadly identify (ex: November/December vs January/February)...

gBrown

Thanks SLeon. Is service@opendental.com the best email to use for that or is there another one that we should use?

gBrown

It is now working for us again.

gBrown

For about the last 2 hours (5:30 AM Eastern - 7:30 AM Eastern), when accessing the API, we are getting this message: <html> <body> <h1>504 Gateway Time-out</h1> The server didn't respond in time. </body> </html> Is this forum the preferred place to report when we have issues like this or is there a ...

gBrown

Thank you DerekR, that is very helpful information.

gBrown

Our use case is pulling all narratives across a couple of our practices, for the purpose of doing quality control on the narratives being submitted to insurance. Is there an existing API or sample query that would allow us to do this? I didn't see any queries for this on the query examples page: htt...

gBrown

Thanks SLeon.

gBrown

Another way to word the question: do we know when 23.2 will be released to production?

Thanks!

gBrown

I see here https://www.opendental.com/site/versions.html that version 23.2 entered beta on July 31st. What does the typical beta period length look like and do we know what it could be for 23.2? Thanks!

Open Dental Forum

Search found 13 matches

Re: Providing ERAs to Open Dental

Re: Providing ERAs to Open Dental

Providing ERAs to Open Dental

Re: 23.2 beta period length?

Re: 23.2 beta period length?

Re: What is the best approach/mechanism for reporting API outages?

Re: What is the best approach/mechanism for reporting API outages?

What is the best approach/mechanism for reporting API outages?

Re: Is there an existing API or query we can use for accessing narratives?

Is there an existing API or query we can use for accessing narratives?

Re: 23.2 beta period length?

Re: 23.2 beta period length?

23.2 beta period length?