Search found 9 matches

by StevenW
Wed Jun 18, 2025 10:37 pm
Forum: Main Forum
Topic: eForms
Replies: 21
Views: 5133401

Re: eForms

Thanks for the update! How would we go about signing up to use this in beta?
by StevenW
Mon Jun 16, 2025 12:28 pm
Forum: Main Forum
Topic: credit card processing fee
Replies: 3
Views: 859

Re: credit card processing fee

We have been transitional our patients to pay with Zelle, as it is less labor intensive and also avoids the credit card processing fees. Is there a simple way to add a processing fee to credit card payments without having to manually calculate it each time. I don't know if Open Dental's built-in pa...
by StevenW
Thu May 22, 2025 10:15 pm
Forum: Main Forum
Topic: eForms
Replies: 21
Views: 5133401

Re: eForms

Any updates on the eClipboard web version?
by StevenW
Wed Nov 13, 2024 11:50 am
Forum: Main Forum
Topic: Issue with Resolution of Images
Replies: 3
Views: 36069

Re: Issue with Resolution of Images

Correct, we are seeing this for all images (we particularly notice it on panoramics) We are currently running v. 24.2.47.

Display resolution is 1920 x 1080.
Windows scaling is 100%
Open Dental Zoom Level 100%

We are seeing this on all workstations, running a mix of Windows 10 and 11.
by StevenW
Tue Sep 24, 2024 10:49 am
Forum: Main Forum
Topic: Additional Fields in Recall Window
Replies: 1
Views: 10036

Re: Additional Fields in Recall Window

I'm not sure if this will show up in the Recall window, but we put this type of information in the Appointment Module Notes. This makes it easy for our staff to see when scheduling appointments, especially when using a Patient Dashboard that shows this note for the currently selected patient.
by StevenW
Tue Sep 24, 2024 10:46 am
Forum: Main Forum
Topic: Procedures being assigned to incorrect provider
Replies: 3
Views: 11136

Re: Procedures being assigned to incorrect provider

dpat08 wrote:
Sat Sep 21, 2024 3:59 pm
Can you make the doctor the “hygienist” in his/her column in addition to the doctor?
Tried this out yesterday, and it worked! Thank you!
by StevenW
Tue Sep 24, 2024 10:46 am
Forum: Main Forum
Topic: eForms
Replies: 21
Views: 5133401

Re: eForms

Will the new eForms generate a copy of the completed form that can be saved in the imaging module?
by StevenW
Mon Sep 16, 2024 4:59 pm
Forum: Main Forum
Topic: Procedures being assigned to incorrect provider
Replies: 3
Views: 11136

Procedures being assigned to incorrect provider

Is anyone else having issues with certain procedures being assigned to the wrong provider? We are running into this issue on Periapicals (D0220/D0230) that could be either a doctor or hygienist procedure. If you mark the procedure code to be "Is Hygiene", Open Dental assigns the hygienist to every p...
by StevenW
Tue Aug 06, 2024 3:56 pm
Forum: Main Forum
Topic: Issue with Resolution of Images
Replies: 3
Views: 36069

Issue with Resolution of Images

Hi all, Our office has noticed that the Image Viewer in Open Dental does not show x-rays with the same sharpness as other programs that open the same "raw" image file (JPG, PNG, etc.), including the built-in Photos app in Windows, and other dental imaging software. This poses an issue because it req...