Open Dental Forum

Ok, so we also run one office "on the side" on Friday and Saturday for fun (and profit) using automation when it makes sense. Most of our patients are on a payment plan and use credit card payments on site and then schedule an appointment with the Frontdesk for the next visit. No automation here. W...

joergzastrau wrote: ↑

Sun May 04, 2025 8:57 am

Then what is the Frontdesk doing? Collect payments only and otherwise read Facebook?

Actually payments are also collected so all they do is handle any calls we get and cross verify information.

Hi fellow Open Dental users, After years of struggling with staffing shortages and human errors in appointment scheduling, patient onboarding, and payment tracking, our clinic decided to fully automate front-desk operations using an AI system built specifically for Open Dental. Here’s What It Does I...