Open Dental Forum

klinlv

Just starting using XDR after changing from Apteryx and have found that the patient's social security number doesn't not show up in XDR record. This should come across from Open Dental because it need to be part of the patient record. It did comes across in Apteryx. The bridge should be Update to ac...

klinlv

Procedure code is linked but it doesn't allow you to enter the the ICD10 code only the Treatment code . Nevada is requiring the ICD10 code be on the Rx. The days of supply is linked and the number is entered manually it would be better if is was setup when the prescription is setup ( one less thing ...

klinlv

Thanks Chris that's what I did but was looking for a cleaner solution
Maybe in a future upgrade I'm sure more states will require it going forward

klinlv

New regulations in Nevada require that Rx for Sched CII to CIV have ICD Medical Diagnosis code on the Rx

I want the ICD code to only show up on the controlled substance Rx

Any Suggestions ?

klinlv

Is there a way to look at all the patient's recall at once?
I want something similar to when selecting a tooth and looking at the entire history by using the show button.

klinlv

Thanks Chris I downloaded the .dll and overwrote the existing and it is working great. Thanks for the help and the effort in creating such a great plugin

klinlv

Running Voice commander ver 1.0.2 trying to upgrade to 1.1.1 but keep getting an error message that install was unsuccessful try running as administrator, but I was trying to install as administrator. Any thing else I should try

klinlv

Thanks for the cheatsheet, Rick this is what helps make Open Dental so good

klinlv

My 2 hygienist use Windows Voice recognition with Logitech H390 headphones from Amazon @ around $25 both love it. It works great with the Open Dental Perio charting, after a slight learning curve.

klinlv

Thanks we had a problem because a claim was "not finalized" setting it up as a payment type under insurance payment worked.

Thanks again

klinlv

How are you handling insurance payments made by "Virtual Credit Cards". We receive a payment on a claim by a credit card that has to be manually entered. We have set up a payment type of Virtual Credit card to help track this but I wonder what other options we have?

klinlv

I have Apteryx and got the 930U. It works fine and replaces the Claris 310D that died.

klinlv

I would also love to see a link to Easy Notes Pro 2 ( the was a link to ENP1)

klinlv

Thanks this was a very good effort and being " sheet challenged" I really appreciate you sharing.

klinlv

Is the a bridge to Easy Notes Pro 2, if not how soon?

klinlv

How do set this up so that it shows the office phone number on the recipient phone instead of my Google Voice number which is different than the GV number

klinlv

Very nice..

How much and where can I purchase it?
How hard to setup with Apteryx?

Thanks for the info Justin..

klinlv

drtech wrote:install my plugin and you can have it in the chart today!

Do you install on each workstation on just on the network drive?

Thanks

Kent

klinlv

There's nothing to "fix". It was designed to not support cash. The intent was for cash to be deposited every few days as a completely disconnected event from the patient payments. In other words, the amount deposited would never be the same as the payments made. You are supposed to exclude cash whe...

klinlv

We usually create multiple deposit slips each day. Always a separate one for cash and checks. We'll often have more than one for checks. My staff, and I, really wish OD would simply total the cash deposits and enter it on the deposit slips instead of listing each one individually. It would save a l...

klinlv

Word of warning that Xcharge / Global Payments delayed payment of $15000 charged by a patient for over 5 business days before it showed up in my bank account. I think that this is ridiculous. They said that we had never had a charge for that much before (untrue) and we have had several $10000 charge...

klinlv

Awesome Job !!!!!! There is a need for video like this, thank you for the time and effort. Now if only you did one for sheets customization..... or maybe Jordan will ... I know, i know " Put it down as a feature request "
Thanks again for the effort I am sooo glad I switched from Softdent.

klinlv

With Crashplan Central you can "seed" to them, then the online backup is only a few minutes daily. They send you a drive that you backup to and it save a great deal of time after you return it to them they download it and the you do your daily or many times daily backup depending on your settings. T...

klinlv

Nathan .. I want to increase my prophy (cleaning) fee 5 dollars. I want that to be reflected in all the procedures (prophys) that are already scheduled. I don't want to go in to each appointment since the patients are scheduled 6 months+ in to the future, meaning that I have 6 months of 2 hygienist...

klinlv

Does anyone find it odd that you can't increase a fee on a single procedure globally? I want to increase the fee on D1110 (prophy) for all scheduled appoinments in the future and have been told by support that I must go to each appointment to make the change. I find that very odd and unwieldy that i...

klinlv

MedicTalk is not complicated at all there is already a link built in in the Setup| Program Links. It works great and we have all are consents, medical Hx, dental Hx, Hipaa etc in there. We also use it for progress notes with Easy Notes Pro. We have been on it for 2.5 years and would highly recommend...

klinlv

MedicTalk's Dentform can be set up to require that HIPAA be signed (or any other document that you choose). It has worked great for us.

klinlv

The feature request has become unwieldy. It is a terrific idea but with well over 1000 requests it is difficult to look through. I understand that there is a search but I would have to use the same verbiage to search for a similar idea. I wonder if it were broken down into some type of groups if it ...

klinlv

We have seen this also, although infrequently. The problem within the feature request is that the list is so long it is difficult to look through every individual request to find the ones you want to vote for so I quit doing it. Would it be practical to have the grouped into "areas" of the request. ...

klinlv

Has this been setup as a feature request, I couldn't find it in there. I think this is a very good idea too. Is there a query to see Rx's for the day, week month etc. and/or the Rx'x given a patient. A "control number " may be a good idea we had it on the paper Rx's pads we used to use (but don't wa...

klinlv

Is there a program link or bridge for T-scan?

klinlv

I'm on version 6.4.12 and I don't see a "Show" option on the deposit slip. I am talking about the itemization on the deposit slip to show the cash subtotal and checks subtotal and the deposit total. In the Payments report it lists the subtotal amount of each payment type, on the current deposit slip...

klinlv

Is it possible to have he deposit slip to show subtotal of cash and check and /or to have them listed separately on the deposit slip? It's confusing to have them intermixed on the deposit slip plus the subtotals are required by the bank.

klinlv

The query in this form doesn't work for me. I copied and pasted it any suggestions.

klinlv

It is in the account window. On a number of families the length of the communication log is long and it makes more sense to see the latest communication first, for following up, rather than to have to scroll through the list of prior communications which may have less relevance with time.

klinlv

Is it possible to change the order that the Commlog is displayed? It currently shows the oldest at the top of the list. It would be more efficient to have the newest at the top of the list so we don't have to scroll through all the old communications to find the latest ones.

klinlv

Is there a way to email the results of a report/query directly from within Open Dental?
I would like to be able to chose this as an option to be able to send it to my accountant or my personal email so I don't have to fax it.

klinlv

Is there any progress on this? Albertson/Savon is advertising this on the radio for their customers that they have it already. Is there going to be a cost for this? Can a Rx be faxed from within Open Dental directly to the pharmacy fax line instead of printing it the faxing it on a dedicated fax mac...

klinlv

My team inquired about the ability to refer by Email, our patients to the team of specialists that we use from within Open Dental. They currently go to Google and attach the radiograph and/or photo and send it to the specialist. Then also fill out the specialist paper referral form for the patient a...

klinlv

I was wondering if any Open Dental users are using PerioPal (http://www.periopal.com) and what are your thoughts on it. I see that there is a link for it under Setup/Program links in Open Dental but I don't know anyone using it.

Thanks for any and all input.

klinlv

Norm As you can see the Open Dental users represent a wide variety of practices and people, the one thing that is universal is their passion for Open Dental and it is completely justified. I walked away from Softdent after 20 years, due to poor updates and lack of meaningful support. One year ago I ...

klinlv

What is the 'Best' way to use Open Dental in a satellite office? I want the same data base since the some of same patients will be seen in both offices (accounting nightmare). Can you use a program like PCsynch? Or would it be better to use the backup feature in Open Dental and restore the 'new' dat...

klinlv

Is it possible to have a place for the CV2 code on the statement that way it is processed at a lower rate?

klinlv

Thank you, my team loves the Supply/Inventory button. It will eliminate the post it notes. However being greedy the also ask if it could include 1. date order received 2. sales tax (to be entered after the order received) 3. shipping cost (to be entered after order received) 4. the following to show...

klinlv

In my state, if you charge a finance charge then you have to have the patient sign a separate financial disclosure form that blist the interest charged. Instead they allow a billing charge. Ours is $15 per statement.

klinlv

My staff would like to have a way to change the assignment on a per claim basis. We have the patients pay for work up to $300 and the benefit is assigned to them. Procedures over $300 we accept assignments. The would like to have a check box when the claim is entered rather than have it done globall...

klinlv

Is there a query to track the date of a patient bitewings radiographs and/or FMX? My staff also would like to see the date of the last bitewings and FMX on the patients chart, maybe instead of the date of first visit, or instead of billing type which is redundant since it also show on the family mod...

klinlv

My contract with Practice Web expires in a couple of months and I am interested in moving to the Open Dental version. Is it difficult and what would the cost beyond the monthly support be?

klinlv

The MICR encoded bank deposit slips the I have list subtotals for cash and checks separately and the have a total for the deposit. It would would make it easier to find an error if the deposit listed cash and check subtotals as well as the grand total of the bank deposit. Credit cards are handled di...

klinlv

Any problems with different thickness of cards? Some of the drivers license that are like credit cards won't go through the Fujitsu 5120 I have so I tried the Cardscan 800 but it really only seems to work with their software. I also get the following error message,only when trying to scan from withi...

klinlv

Can you also scan driver licenses and plastic insurance cards? Can you scan both sides at once? I have the Cardscan 600 and it doesn't link directly to Open Dent, it doesn't see the scanner.

klinlv

Is there a place to track the last time a patient completed a medical history update? My front desk team would like to have it be a field that we could add to the appointment view. They could then remind the patient to come in a few minutes early to update their Med Hx or go on line and update it th...

klinlv

Where can I learn more about writing user queries? Is there a book for "Dummies" or a good class to take?

klinlv

Wow !!!!!

Thanks Jordan You are terrific..
I'm very happy that I dropped Softdent after 20 years for Open Dental. The incredible program and community that Open Dental users seem to have makes me know that it was absolutely the right choice for me.

klinlv

How do I run a report to see the number of patients I have in each Zip Code in my database?

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