Open Dental Forum

I have always sent in AFLAC as secondary insurance. However; I had Cigna Healthcare insurance tell me that they needed an EOB from the Primary insurance (Birthday Rule) I finally have this information straightened out with them. They told me not to include AFLAC on the claim form. AFLAC is always su...

What version of MySql would we need?

I too would like to have the hygiene recalls be switched to the dentist on occasion. It does require several steps to manually change when you switch to the dentist for a routine recall but with a click of the mouse you can easily change between hygienist no additional steps required..

On behalf of the front desk, I understand how the staff feel when there ends up with holes in the schedule after working hard to fill the schedule. Yes, the staff in the back office do not know how often the schedule changes. My solution to let the doctor know how many and who cancelled for the day,...

I came up with a solution for broken appointments. I mark the appointment as a broken appointment. I either send it to unscheduled list or delete it (depends on the patient) If a NP I just mark it broken appt and leave it on the schedule. The next thing I do is I have block out (Cancelled/FA appt) s...

Thank you ATD for your helpful comments. It worked! It help to find out who is due for their recall.
RE: # 5 -- I can see what you mean about a drop down feature on the confirmation list that would make life easier

Thanks again!
Connie

I was wondering if anybody could help me with a query. We currently have handicapped residents who come in for regular 6 month recalls and all have separate accounts but all have the same mailing address and same phone number. My question is this. Could someone tell me how to set up a query for the ...