Open Dental Forum

teamhowey

Wondering if anyone has had a problem when importing scanned documents into OD. Computer has intel i5 processor and 16 GB of RAM. Front office will scan a referral using the epson software for the scanner and saves the pdf to a temp folder, then imports into OD. Often, OD will stop working and close...

teamhowey

Resolved the problem. It was an imported xray file for a patient that was sent from another office and encryption that gave the file a really long file name - rqmGoCdJ2hmdjR4VN6NwcLEBAN6d9mh_FyhBaH987QAC9NhenSkVzAyWqwAIv3zO1stdbUxbFvUTaKEso0don1usxyzmmAnKFytQ-Lu_GL7xa01a7I6t4yQ=s0-d-e1-ft - I think ...

teamhowey

I don't think the error is on the new server as we were running the manual backup on the old server.

teamhowey

I will run the scan, but I am in the middle of replacing my server and getting things transferred over. One of the times I tried backing up to the new server, it didn't complete. It will back up the data just fine, but gets the error when trying to include the images.

teamhowey

I have been having problems with getting a manual backup lately. My nightly server backup seems to be working ok. Backing up to a 1TB encrypted USB using the manual backup comes up with the problem of not enough space or authority error. Usually, at the end of the day, I would kick everyone out of t...

teamhowey

I am hoping I am missing something that is just easy, but is there a way to have the patients co-pay portion show up on the schedule? We have the production which is the total fee before adjustments, but would like to be able to see the patient portion similar to the treatment plan

teamhowey

I am now getting this same message. OD was working, but we are trying to install CDR DICOM. Then we started getting the same message as the OP.

teamhowey

Dell XPS 18" works pretty good. I don't use it as a kiosk though, just mainly for the assistants to enter chart notes and to show patients pictures. Also have a surface pro that works, but on both, the tooth graphics are not as good. I do not have computers in the individual ops though.

teamhowey

look at mypatientscheduler.com It does what you are trying to do.

teamhowey

It works fine with the surface pro, won't work with RT. We had a problem with one of the windows updates that gave us problems. With the help of OD tech support, we rolled back the updates and stopped the automatic updates and it has worked fine since. Don't know if the that particular bug has been ...

teamhowey

Anyone have a good way to show gum grafts on the tooth chart for planned grafts?

teamhowey

I went ahead and bought one, figured I could take it home if I didnt work well. Been ussing it for about a week, and OD is working fine. Have not run into any problems. Actually one of the fastest computers in the office.

teamhowey

Anyone used the surface tablet pro and OD? Just looking for some feedback on how it works because I am looking at purchasing one.

teamhowey

Hawaii sounds like the perfect location.

teamhowey

Just use the schedule. It sounds like you are trying to make work for someone to do a report for. Simply look at the schedule and have the front office call and remind everyone a week prior to the appointment. Simple.

teamhowey

Yes, that worked. Thanks

teamhowey

I tried that but it will then combine employees with the same last name. We have 2 employees with the same last name. Order By e.FName defeats the purpose as I want the report ordered by last name to make it the same as payroll order (which is ordered by last name).

teamhowey

I am trying to get Query #538 Time Card Summary to be ordered by last name but can't seem to find the right spot in the code to get it to work. Can someone with a lot more query knowledge than myself help me with this? Thanks /*538 Time Card summary for all Employees.*/ SET @FromDate='2011-02-01' , ...

teamhowey

Is there a way to make the finance charges to go to a different provider? In our case, associates are paid on production and finance charges would go to the office or owner.

teamhowey

In most insurance plans, build-ups are considered part of major or crown & bridge and covers at 50%. We have one insurance that covers them as basic and at 80%. Is there a way to change the coverage for build-ups for that one company?

Thanks

teamhowey

We use it as a final review of the day and make sure all the procedures and corresponding surfaces are correct before we send the electronics.

teamhowey

Looking at the reports, the daily procedures report is missing the tooth surfaces. I have been looking through the queries but cannot find one that shows the daily procedures report plus tooth surfaces. Anyone know of one or something similar?

Thanks

teamhowey

This query would be great as a report, hint hint. But is there an easy way to not only show the total insurance paid, but split it into primary insurance and secondary insurance?

Also is there a list of the all the data fields for OD available to look at?

teamhowey

Don't partial payments also turn red? So is there a quick way to find out what hasn't been paid?

teamhowey

Is there a quick way to find out if an individual patient has any outstanding insurance claims?

teamhowey

I am probably doing something wrong, but... in creating a treatment plan, there is no place to put a tooth number for implants. So If I have 18 & 19 treatment planned for implants (same with grafting), there is no differentiation between them on the treatment plan. Any way to fix this?

teamhowey

For those using Apteryx, is it just the button in in open dental that opens Apteryx and creates the patient there? Or is Apteryx running in the background and you are actually placing the intraoral photos in Open Dental? I read the bridge intructions in OD http://opendental.com/manual/bridgeapteryx....

teamhowey

I know you can procedure buttons, but is there a way to add more quick buttons to the chart module? For example the posterior compsite is missing the DOL, L, B; and anterior is missing the MIFL, DIFL, MFL, DFL, L, F, I

teamhowey

I am sure this can be done, but don't know how... On the appointment view, we would like to see what insurance the patient has. Anyone know how? Thanks

teamhowey

Anyway to designate a code not to be billed to insurance (and not subject to deductible)?

teamhowey

Any way to change the chart colors? In our written charts, we have always used blue for existing, red for problems or planned treatment, and green for completed treatment in our office. Blue and green is opposite in our office.

teamhowey

Probably any easy solution, but we have just converted to OD. Some of our patients have already had treatment this year and have paid the deductible. Now with the first treatment using OD, it wants to deduct the deductible again. Is there a way to tell the program that the deductible has already bee...

teamhowey

How is the "Insurance used" calculated? We are playing with the trial conversion, but this function does not seem to work. When we look at our patient accounts, it shows that there has been isurance calculations this year, but nothing in the insurance used area on the accounts or treatment plans. Is...

teamhowey

What about a report grouped by claim number? Or atleast a view of account by claim number?

teamhowey

Is this report available?

teamhowey

On patient accounts (especially family accounts), for every procedure billed out, is there a way to show the amount billed out, what has been paid for that procedure, and what is still outstanding for that procedure? Instead of a chronilogical list of events, ie a list of procedures billed out and t...

teamhowey

Any way to export a patient account to excel?

teamhowey

Yes this worked great.

teamhowey

I heard great things about Open Dental and have download and installed the trial version and demo database. Seems to working fine, but some of the options on the screen seem to be overlapping. On the treatment planning page, in the "Show" box with the check boxes, it looks like their should 5 checkb...

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