Open Dental Forum

sandi

Why does open dental insist on testing backups , what could go wrong and can one properly test a backup to know its not corrupt other than test restore it and open a couple of patients, is this a proper test? If winrar is used to rar the mysql folder with recovery record and verify switched on and t...

sandi

Any update on this, ive put all my votes as critical and 200$ for this.
Open Dental is unusable without the ability to resize imo. The main problem for me was being able to see the day on one screen.Changing appointments to 10 minutes fixed that but isn't workable for me.

sandi

With all the talk of crypto virus Ive looked into it and the traditional backup across the network would be useless as the drives would be shared and the virus would encrypt them. Is mysql folder connecting through a port or being shared and would the crypto virus get these? If not then the opendent...

sandi

Default note is useless, as it appears after the thing is finished, no one has the time to be messing around after editing it. Autonotes are the only way forward with a multi tick options per single note. I just have 20 or 30 standard notes in autonotes with a ... to seperate sections so you know wh...

sandi

So on a 1440 vertical res my whole day should be visible. Thats good news. Yes it would be great if it was scaleable.

sandi

or switch to 10 minute appt blocks and you will fit everything on a much smaller screen I think. (That's what we use and it fits on most monitors) 10 minute blocks dont work for us here at all. We run single surgeries(traditional in the British Isles) so you cant just have an extra 5 minutes free f...

sandi

What resolution is you monitor thats 28inches? I didnt think you could have several views one with 5 minute and one with 10? I thought it was one or the other. Yes I just checked it and you cant have different appointment time views its one or the other and its set for them all unless Im missing som...

sandi

One big frustration is not being able to view the entire days schedule on one screen, even with the windows taskbar on the lower hiddeb when Ive 5 minute appointments. If I bought a 27inch 2560x1440 resolution would that solve the problem? Does this mean that its 40% bigger vertically than my curren...

sandi

Is there any way of logging sale of hygiene products except through service codes? I suppose one disadvantage of logging through codes is that the set appointments complete rather than procedures has to be disabled as sometimes stock items are sold to people who just come in and have no appointment.

sandi

Is there any way of logging sale of hygiene products except through service codes? I suppose one disadvantage of logging through codes is that the set appointments complete rather than procedures has to be disabled as sometimes stock items are sold to people who just come in and have no appointment.

sandi

I used to work in the UK and have moved to Ireland. OD is a great program . For successful use in the British Isles if it had EDI for the NHS it would take off . Dentists in Ireland are finally switching to computers and are quite far behind, there is no NHS here but as the market is large in the UK...

sandi

OD support is great value for money , any dentist in the West who complains cant be serious about running a viable business and is in the wrong business, this is healthcare afterall. Could be like the dentist who used paper clips for permanent posts and was caught out :D Of course in the Developing ...

sandi

> The trigger not going with the completed appt I asked support last week and they checked it out and got back to me saying it cannot be linked. If there is any way to do so Id appreciate it. Thanks. I think they were wrong. But I'm not looking at your screen, and we might not be talking about the s...

sandi

Im an Open Dental user in the land of the leprechans-Ireland. Love the GREAT software , very friendly and helpful as well as knowledgable support over the phone, best Ive ever experienced to be honest from ANY company anywhere. Also very impressed with the new releases that keep on coming. However I...

sandi

I note in the appointment module there is the facility to send a text that says XXX,we would like to confirm your dental appointment on 29/01/13 at xxx There is no facility to send an email and unfortunately we are in Ireland where Callfire doesnt work. I know there is the facility to confirm patien...

sandi

Mopensoft how much would such a plugin cost to make? Thanks

sandi

Why is the medical history not dated is it supposed to be a synopsis of something else within the dated notes?

sandi

Jordon, is there a feature request for highlighting required data for new patients, there are many boxes on the add new patient screen and only some are critical to me. Thanks

sandi

Is it possible to maintain the daysheet without logging out on a low security user? I have it set to 10mins and it logs out on all users on the same. Thanks

sandi

Thnaks for that Il have a look this weekend. I think that the letter functionalites major weakness is that the letters dont scale like word. If the letter drags to two pages then the signature doesnt follow? Or if its a one line letter then the signature is right at the page end with a large gap bet...

sandi

Great, if I go the other way and towards word, does open dental save the documents automatically?

sandi

I note OD has no ability to cut and paste text into letters. If the merge is used persumably this allows cut and paste into word. Does closing the document save it automatically into ODs database of letters or does it have to be manually done.
Thanks

sandi

I understand the procedure is to break appointments and then to delete appointments off the appointment diary at the end of the day for those who don't show up. Also if someone is scheduled next week on Wednsday say for a specialist who visits and rings today and wants to change it for 3 weeks hence...

sandi

It is but its not ticked as default on scheduled appointments today at this moment in time. If say they could be default locked for all appointments say seen within 30 minutes of the scheduled time it would be very helpful. Is no one else having this problem of forgetting to tick it?

sandi

Hiya how are people handling appointment times moving around as procedures are added and removed on existing appointments booked today. Any plan to time lock these I know it is a request , I have most of my votes for it but is there any chance it will be implemented in the near future and is it a wi...

sandi

Sure the family balance might make more sense, that way if there is a positive balance one can refer to the accounts. If it was highlighted in red it would be ideal. I think for me in Dublin,Ireland, 4 things let down the program over what I was used to, auto appointment time locking so procedures c...

sandi

Any chance of finding out the request for putting a patient balance on top of the chart, so one can get the immediate balance without referring to the account. Alternatively what would this feature cost to implement? Thanks

sandi

Jordon would you not agree that the way I used sounds much more efficient. If I currently click on a patient on the waiting room in the right, you cannot select a patient using it either, as clicking on a patient in the waiting room does nothing which isn't logical. Lets say I did click on a patient...

sandi

Jordon, I do realise about the trigger setup in setup modules and Ive already done that. You misunderstand me. Im trying to find a way of having the patient seated and dismissed and the status changing automatically in the waiting room on the right without pressing anything on the right as I forget ...

sandi

Is there any way to link a trigger for completed appointments to marking the appointment complete. And in the same vein, is there anyway of having a trigger to seating the patient in the chair triggered by something. Possibly clicking on the waiting room over the patient and then seating the patient...

sandi

Should the medical history not be dated? I would have thought this was critical for legal reasons. However no date is entered on updating a history.

sandi

http://www.opendental.com/manual/version11_0.html

sandi

Database sent to Luke. Im having alot of glitches lately since upgrading from the compiled to supported version. Having other problems also detailed in email. Thanks for help

sandi

Figured this out , just unselect insurance estimates, neat, can't believe I missed that

sandi

Is there any way of switching off the secondary insurance boxs on treatment plans? Can't find it in the manual. Thanks for any help in advance.

sandi

Am setting up OD for use in Ireland this weekend. We have two different insurance schemes here one that pays only for a free exam and the other that pays for exam, 2 fillings ,unlimited extractions . On previously used software I could use several different fee schedules on the same patient by openi...

sandi

Turns out the patient is archived so just unarchived them so not end of the world.

sandi

Thanks, I have backups anyway so can go back just worrying. Il forward on tomorrow thanks.

sandi

Ill forward on my database to support for the 10 minute bug, I used the compiled version but am on support now so have upgraded to the latest foreign release today. I also had much more worryingly a patient dissappear in front of my eyes whos chart is gone yesterday. They are not listed under archiv...

sandi

Any chance of creating a request for that? The problem is I think the figure in the work completed box needs to be manually moved forward each month to keep pace with the say monthly invoicing. Otherwise the balance on the proper accounts is never right with the payment plan(even with the repeating ...

sandi

I must have been missing something apologies, moving the tx completed amount to the paid amount, creates a negative balance, which is cancelled by producing the procedure. Sorry about that. Could do with automatic invoicing to the agreed payment plan though but not the end of the world

sandi

The payment plan feature is poor and lets the program down massively I think after playing with it unless Im missing something. Il give some examples. Say I start ortho treatment today and demand say 2600 for treatment over 2 years and 1 month and what I want is 200 down and 24 monthly payments of 1...

sandi

Can OD offer payment plans other than 'lending' money? What I mean is instead of the money over say 2 years being invoiced in advance and appearing as production on the day treatment begins to invoice every month so it appears as production every month. If not is this a feature request or how much d...

sandi

Happens and has hapenned to me since 7.2 on 20 minute appointments even. Seems to be no solution to problem? Just press x instead of cancel to continue using program.

sandi

Why does OD scan in B&W and very poorly? I had another dental software that had a twain interface same scanner same pc and the scans although B&W were perfect. I have tried two scanners one a canon p-150 a top end scanner. I am going to have to import PDFs into the program as I dont think legally th...

sandi

Ozeki sms works 100% and is already compatible with OD, no bridge needed. I shall set it up definatively in the next week or so and report back exact results.

sandi

Hi, I have some queries. Here we have 1 purely fee for item service- 'private' 2 medical card dental treatment which means they are allowed 2 free fillings a year that pay a smaller cost than my usual, unlimited extractions at low reimbursement ,prescriptions, sometimes dentures and other things wit...

sandi

I think he is in UAE

sandi

Great thanks for that again

sandi

Apologies, I meant I get warnings on compiling not any errors on 7.6beta.Ill test that out at home before deploying it. Once the practice gets going Ill subscribe to support in order to support OD. Thanks for the help from Ireland.

sandi

Thanks, is it normal to get 38 or 39 warnings on compiling it? I have compiled 7.5 and 7.6 beta and get the errors. I have been using 6.9 successfully for a few months in a scratch start practice.I think there were errors on compiling that also

sandi

I seem to have sorted that out now. However I get an error on 7.5 if unit tests is compiled in config manager. This seems to be unticked as default? If ticked it errors on CDT does not exist in this context databasetools.cs line 57 column 37 unittests. Thanks again

sandi

Getting a compile error on 7.6 in visual studio 2010. 28 Error 175 specified store provider cannot be found in config or is not valid File ODWeb service model line 7 column 158 project webforms Is this normal? I also have about 38 warnings. Have followed the instructions in the manual re the various...

sandi

Is it me or is patient search select patient very limited. It only displays 80 or 90 names and one cant scroll down. Also it cant sort by patient number, surname in alphabetical order, first name, or dob?

sandi

I dont know what the padding means but i think yes .5 increments on the rows are a necessity to use this feature well.

sandi

Try disabling antivirus, could be the version number you are on also, i havent upgraded to that yet.

sandi

Disable windows firewall or alternatively you need to click on exceptions and add a port for the mysql engine. The manual explains this. The other thing to check is if you can see other computers in the my network places. If you cant its probably something else like dhcp and needing to manually put ...

sandi

Get something with a 32 bit windows 7 most consumer laptops have 64 bit whereas business ones have 32 bit. The 4gb ram advantage of 64bit is irrelevant on laptops. Of course servers should be 64 bit hence windows 2008 server being 64 bit only but not laptops. OD can run on 64 I believe but many prog...

sandi

Im a he not a she

If anyone wants it il try and upload it but its probably easier to figure out oneself. I used get left not getright which is a download manager

http://sourceforge.net/projects/getleftdown/

sandi

I have it downloaded via downloading the website. Its 300 mb, if you struggle using get right then i might be able to rar it into 3 100 mb files and upload it via yousendit.
Try googling download website offline

sandi

Must be the compiled version? that doesnt have the setup.exe in the A-Z folder obviously. The way ive done it is to install the trial on the test server with the my.ini, mysql server and a-z folder , then copy across the compiled dlls and bin and paste it into the c programs open dental folder overw...

sandi

Ive no idea , but i think they are saved in opendent images in a particular folder. I guess read the manual or failing that ring support if you subscribe thats what they are for.

sandi

You can put it in consent, ive put a few in there that arent anything to do with consent, you can import and then click on it and draw on it to tick boxes etc and save it. Very simple.

sandi

What about a much simpler solution?
A pms i used before had the option of assigning a letter or two to any procedure, ie PE, W, this then was applied to the surface clicked on along with the procedure code.

sandi

Thanks for pulling it all together
heres another great thread on getting started
http://www.towniecentral.com/MessageBoa ... &r=1348954

sandi

You should be able to see who deleted the appointment and what time and date it was and when it was deleted. I guess you should just write down when it was and re input them manually into the appointment dairy.

sandi

Check the audit trail or would it not be in that?Create new appointment then click audit trail.

sandi

Try using visual studio 2008, as otherwise a conversion needs to happen.

sandi

Oh and it would be great to see the patient balance in the appointment bubble pop up or in a field on the appointment book, I think this is very useful.

sandi

Great thanks, i wasn't sure if it was or wasn't. Very exciting to see the improvements I have to say, 5 minute blocks are very useful for a number of reasons ie booking patients in for 15 minutes etc and the watch icon is great too.

sandi

Just playing with 7.2.9.0 on my testbed, i assume this is the head version and cant be used clinically. Anyway a few thoughts- 5 minute appointments are Great but not so great is that f2,f3, etc cant zoom into 5 minutes from an overview ie its 5minutes or nothing, this means one cant see the day if ...

sandi

I reakon the main feature enhancement has got to be locking the appointment time on a booked appointment when adding or deleting procedures. After that possibly different colors of sticky notes would be good as would payment tracking of individual payments with unique numbers attached to each patien...

sandi

Ive been playing around with the merge facilities and they are somewhat limited without running advanced queries. Lets say i have 5000 patients in 2000 family units,and i wanted to write to each one of the head of the families so 2000 letters using a mail merge text can it be done and what query wou...

sandi

setup-- definitions---appt features quick add

sandi

setup-- definitions---appt features quick add

sandi

Please post back when you have a solution!Thanks

sandi

Is running a practice wise on a beta version? I will be upgrading from 6.9 to 7.1 this week

sandi

abc0 is credit status, actually its very useful say you want to know you have a medicaid patient on your appointment book then put M in this box. An M will pop up in the top right box that shows the confirmed status. Speaking of which shouldnt the time departed trigger not be set up for marking the ...

sandi

Ok, thanks for that it wasnt clear in the manual. Il have a look at the timings when i get a chance to.

sandi

Ive just tried that, it works but no offense unless im missing something thats crazy! If an amalgam is 20 minutes 2 amalgams wouldnt be 20 minutes?

sandi

Ive noticed one cant set 0 minutes to be a default time pattern for a procedure. Is this correct and if so its strange as many times something dont need a time length such as when say a suture removal is combined with a post op visit say.

sandi

Possibly a bad idea, another pms ive used says that html and images/attachments are not supported due to possibility of viruses destroying the database which would be a disaster. Attachments have to be downloaded from the email to the hard drive and opened through an antivirus program but persumably...

sandi

Great ,thanks!

sandi

Regarding the imaging bar on the bottom of the chart screen that says ALL,FMX, BW'S etc etc and how is it set up there is no link in the manual for this and apparantly no where in the setup to show if tabs can be added which ive seen on screen captures. Thanks.

sandi

Great thanks, i guess the chances if i run hourly backups to seperate folders means that if one is corrupt the one prior should be ok. With the small risk i think il take it, thanks again.

sandi

Does open dental flush read lock the tables when the inbuilt backup tool is used? Ive been playing around with mysql administrator and its schedular is only daily at best, is there no better hourly schedular? What is the liklyhood of corruption using something like syncback pro which backs open file...

sandi

Ps previous posts seem very excited about text functionality, this extends it professionally so that one doesnt need to know the carrier network which is crazy anyway. Any carrier can kill that functionality at any moment so data may be entered manually which is waste of time. People can also port i...

sandi

as an alternative to posting them? yes that is the idea anyway .postage is a waste of good paper and stamps as well as the resources to put the letters in the envelopes and stamp them. text messaging and email is the communication of the future, i doubt many would disagree with that, but you do?

sandi

This provides the ability to text message patients recalls, confirmations etc without relying on the cost of a third party provider using database plug ins. Open Dental has built in email ability for the above and this extends it to mobile phone sms messaging which is much more widespread here in Ir...

sandi

After fully testing it, this solution works. Godaddy offers a free catch all email address with any domain purchased so only 10 dollars a year ongoing. Messages are downloaded using pop3 and the sms are automatically sent with delivery reports. I used a sonyericsson k800i with its standard packaged ...

sandi

I played in the sandbox of denticon a web based software and found it very laggy, nothing is instant flicking between screens takes a few seconds , wouldnt be my cup of tea at all. Curve hero looks fantastic but there is no demo that one can use for some reason. I dont really see the point, there is...

sandi

Great thanks! logging into google works fine for me. Id love some more youtube vids also very interesting and informative.

sandi

Ok after a little looking into it, open dental can easily send text messages with a slight workaround as suggested here before without knowing what network a patient is on. In the email field a mobile number is entered@aparticulardomain.com with their real email address seperated by a semi colon. ap...

sandi

http://img714.imageshack.us/img714/5725/error1jw.jpg when one resizes above NP-vij,vishal and hold it there for maybe 15-20seconds, sometimes only a couple of seconds, it errors. http://img8.imageshack.us/img8/5988/error2fz.jpg I have now compiled with 3 seperate computers with different hardware, ...

sandi

I have .Net 2 .Net3 and .Net3.5 installed aswell as .Net3.5 sp1. I have made sure that visual studio 2008 is compiling with Dot Net 3.5. here is a picture when one resizes from the bottom and scrolls above the appointment time. it first errors, then i hit continue, then this http://img204.imageshack...

sandi

cool, thanks

sandi

Hiya very odd here, ive tried compiling 7.0.34 and 6.9 source on 2 seperate computers (one xp home and other windows 7 pro) with c# express 2010, visual studio 2010 (with the file conversion) and the native visual studio 2008. Have selected the release,x86 and done the loader unlock and had sdk 2010...

sandi

I think ive made an error in compiling as it doesnt happen on the trial of 6.9 but happens in the compiled version of 6.9 also. The error only occurs when the end appointment time is stretched upwards past the start time .Sorry

sandi

Is a unique number on statements planned for each payment made cash cheque or credit card ie sequentially increasing to allow it to be tracked for tax purposes/business self audit?What would be perfect is a number for each physical payment starting at say 1 or 1000, this wouldnt have to be done by i...

sandi

Another very small bug, when the appointment entered into an appointment book is stretched downwards to increase time its fine, when stretched upwards parameter not valid comes up. cheers

sandi

From doing a search of past posts, im leaning towards entering cell numbers in the email address seperated by semicolons from the email address in order to sms text message patients reminders. From doing a little research OZEKI ng sms server seems to offer forwarding sms texts to specifed email addr...

sandi

thanks, il give it a try , even if i have to add back the temporary codes and then modify the recall types and then delete the codes.

sandi

I used your tools like in the tutorial. Im not sure i can set up the recall without reloading the program as the recall types that trigger it(with the temporary codes )are hidden behind the error, however in the freshly compiled version with no alterations to the codes this bug doesnt exist so il go...

sandi

ps ive deleted the temporary procedure codes and entered only one permanent code could this cause it?thanks

sandi

In the self compiled version i seem to have an error when clicking on recall types , otherwise there are no errors, as far as i know ive put all the dlls in the correct place. I can click the close window and click on add It says Unhandled Exception- Missing Codenum See the end of this message for d...

sandi

No problem ,thanks. I see there are a few options in the drop down box for printing todays payment which isnt too bad. I am very impressed with OD,thanks.

sandi

Can I ask how far up the request list is printable receipts for cash payments rather than overall account statements? In Europe patients are used to getting a receipt for payments received. Many Thanks

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