Open Dental Forum

Justin Shafer wrote:Have you checked your print driver settings for your printer?

Thanks Justin. I just fixed it with Tom's advice. I appreciate your reply!

Had this issue! If you include the unearned income column in the report it will print in landscape b/c there are too many columns for portrait. Trick is to unselect this option and then you will be back to portrait view. drtmz Tom, you are a god! I did as you said, did the job! THANKS, Tom!!! I am ...

When I print my full month report for production/income, as well as my full year report, it prints in landscape. Up to a few months ago, all reports were portrait, as I prefer them. For the life of me, I cannot figure out why those TWO reports only print in landscape. I can't find settings to correc...

OK, Chris, we will update and then give auto-split another try.
THANKS for your help!! Invaluable.

Something that might make it easier for your office is to change the settings for pay splits to Auto Split Only. Then when you create a payment, you can simply accept the suggested pay splits. Also when you create statements, if you check the box for "Intermingle family members", the patients will s...

I don't know if we are alone in this, but we find the billing/posting system a lot of work and often confusing. I would like to eliminate the breakdown by family members and just have a running total for a family. Post charges, the member they are for, and then payments on the account, without havin...

We really like the new statement format!
Thank you, Jordan, for re-configuring...
The new bill is just so readable--both for us and for the patients.
Logical and clear, without having to decipher.

Great job!

Just wanted to let you know......

XP Pro.
Can't say this strongly enough.
Vista might be viable in a couple of years; for now, don't commit IT suicide--get the XP...

More later, but quickly, we LIKE items with $0 charge posted. I want folks to know what we do for no fee. In our office this is pretty important.

Jordan, your work on this is hugely appreciated...

We've discussed the statement and here is our wish-list, Jordan: 1. Upcoming patient appointments automatically print on statements, as opposed to manually. 2. Format the statement so that more info fits on a single page so as to avoid multiple-page statements. 3. Batch-billing statements have very ...

We are compiling our suggestions for the rehabilitated statement and I'll have them submitted Wednesday after work. But yes, Jordan, we like the real-time posting of the insurance payments on the statement.
The analogy of check book register is good here.

We are currently compiling our suggestions for the billing statement rehab. I'll be posting them probably Wednesday after work. But just to toss in that yes, Jordan, I do like the insurance payments posted in real time/date on the statements. I like the analogy to a checkbook register.... More to co...

Great, Jordan.... Just great...
I am going to get with my business staff to get input, then I will post here.
Thanks!

This is the best news I've had in awhile.
Jordan, overhauling the billing statement parameters will be a huge development.

This really just has made my day.

Jordan, thanks for your response! Going to a three column format would be a fabulous development. We love OD, but the billing statements have just been an issue for us and for our patients. I say three columns for this reason. I just asked a neighbor for his EZ Dental statement, and it is 2-column, ...

Hi... We are having a real issue with the appearance of the statements. We find them confusing and almost unreadable. I had a patient complain the other day that he can't figure out the bills; that he puts his charges and payments on his own spreadsheet so he can keep track. I agree with him. Our ol...

David--That did it!
Thanks for the advice...

Thanks, David. I'll look at that option at the end of the day. I appreciate te help!

Savvy... Thanks for your reply. My schedule is totally set up. We've been using OD for several months now. The schedule is in good shape. I only want to change the background color of the appointments on the schedule. And I just cannot get it done... Hmmmmm... Listen, I hate to quit bugging you. You...

Well, almost there.
I went to Definitions>Appointment colors.
Clicked on the background I wanted to change.
It changed on the Appointment Color screen.
So far so good.
But, when I click OK>Close, the appointment background doesn't change!
What else do I need to do?

Thanks!

Thanks, Savvy! You know, I was there, but I just didn't click on the right items. I appreciate the help....

Hi, I'm trying to change the background colors of our appointment schedule; now it is royal blue and the schedule is hard to read when printed out. I just cannot figure out how to alter the colors.