sending insurance to same company

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Toothdr97
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sending insurance to same company

Post by Toothdr97 » Fri Jun 11, 2010 8:15 am

We have husband and wife the with same insurance company but separate employers. We are trying to create the secondary claim, but open dental keeps telling us you cannot send the same procedures to the same insurance company. How do we do this since they both have Superior Dental just separate employers?
HELP

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jordansparks
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Re: sending insurance to same company

Post by jordansparks » Fri Jun 11, 2010 8:51 am

Create a second InsPlan with all the same info except for showing a different employer. They really are two different plans. Only the Carrier is the same.
Jordan Sparks, DMD
http://www.opendental.com

Toothdr97
Posts: 88
Joined: Mon Jun 18, 2007 3:59 pm
Location: Mason, Ohio
Contact:

Re: sending insurance to same company

Post by Toothdr97 » Fri Jun 11, 2010 8:57 am

i did that, the first is the wife's with her employer and the secondary is his with his employer. Same insurance company and same address. It still says can't send same procedures to same insurance company

Toothdr97
Posts: 88
Joined: Mon Jun 18, 2007 3:59 pm
Location: Mason, Ohio
Contact:

Re: sending insurance to same company

Post by Toothdr97 » Fri Jun 11, 2010 9:08 am

Fixed it thanks, I deleted her plan and put it in as a new plan- Thanks a bunch

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