Broken appointment error
Broken appointment error
With Windows Vista and any version of OD for the last year, if I am on the appoitment window and leave my computer for long enough to have the monitor turn off, when I come back and wake up the monitor something triggers the last highlighted appointment to be set to "broken" status.
- jordansparks
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Re: Broken appointment error
How do you "wake up" the monitor? I'm guessing some sort of mouse or keyboard action. What action exactly?
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
Re: Broken appointment error
we used to have this happen all the time until we included the question to make sure you really wanted to break appts. If it is still happening you must be hitting the space bar multiple times or something. Teach people to move the mouse.
Re: Broken appointment error
One touch of the space bar. Shift and mouse clicks are okay but the space bar gets it every time. I know to not hit the space bar but most regular people go for the space bar first.
- jordansparks
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- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
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Re: Broken appointment error
OK, the issue with the spacebar has been fixed. But it hasn't been released yet.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com