Insurance Estimates

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cneelley
Posts: 114
Joined: Tue Jul 31, 2007 1:49 pm
Location: Cypress, Tx

Insurance Estimates

Post by cneelley » Tue Aug 04, 2009 3:39 am

Version 6.7.7.

Just discovered that insurance estimates may be wrong. I have a patient coming in tomorrow, and I looked at his insurance estimate and the amount remaining said $256, but the estimated benefits to be paid tomorrow showed almost $500. Problem.

To fix it I had to go to edit benefits, and without changing anything, I pressed the okay button and it got fixed.

Dr. Neelley

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jordansparks
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Posts: 5770
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
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Re: Insurance Estimates

Post by jordansparks » Tue Aug 04, 2009 6:26 am

It's possible. Benefits obviously got a major overhaul. The only way I could debug the specific issue you describe is if I have a copy of the database from before you pushed the ok button. And I would also need the patient id#. Then, I could repeatedly recreate the situation.

On the other hand, you could simply be noticing our new feature that now takes into account annual max when computing all estimates. It didn't used to do that unless you were actually in the TP module.
Jordan Sparks, DMD
http://www.opendental.com

cneelley
Posts: 114
Joined: Tue Jul 31, 2007 1:49 pm
Location: Cypress, Tx

Re: Insurance Estimates

Post by cneelley » Wed Aug 05, 2009 12:34 am

If I see this again I will give you a holler.

Thanks,
Dr. Neelley

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