Upgrade to 5.1 causing marked slowdown in appointment module
Upgrade to 5.1 causing marked slowdown in appointment module
Using version 4.9.13 with a large database (4 dentists with 2 ops each, and 3 hygienists, 100mb in size) it took only a second or two to move from day to day in the appointment screen. Now on v5.1.19 with the same database, the current day's appointments hang in the screen for about 8 seconds before the next day's appointments appear. On slower PC's, it's even worse, up to a minute. Using 4.9, MySQL (mysql-nt in process list) takes about 14% CPU usage to load the appointments, but on 5.1 it takes nearly 100% of CPU. Slowdown occurs on both MySQL 4.1 and MySQL 5.0. On another database, 65mb, it takes just a couple seconds, so it doesn't seem to occur on all databases. I'm wondering if anyone else has had a similar experience and was able to resolve it, since I'm very reluctant to upgrade this office to version 5.1, and perhaps also other offices with large databases. Thanks for any ideas.
- jordansparks
- Site Admin
- Posts: 5770
- Joined: Sun Jun 17, 2007 3:59 pm
- Location: Salem, Oregon
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I got this complaint last week but could not duplicate it. We have to have a database to troubleshoot. So they have two very simple choices:
1. Live with the slowness.
2. Let us have a copy of their database.
It's their choice.
1. Live with the slowness.
2. Let us have a copy of their database.
It's their choice.
Jordan Sparks, DMD
http://www.opendental.com
http://www.opendental.com
update to 5.2
We had similar massive slow down after upgrading to 5.0 and the to 5.1.
After the appointment module was optimized for speed in version 5.2, the problem is gone. Thank you Dr. Sparks.
After the appointment module was optimized for speed in version 5.2, the problem is gone. Thank you Dr. Sparks.