11.1 Dashboard Printing error

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drtech
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Location: Springfield, MO
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11.1 Dashboard Printing error

Post by drtech » Thu Oct 06, 2011 11:36 am

When I try to print the new dashboard a new print preview opens up and then a little dialog that doesn't have anything in it, then about 2 seconds later I get a message that "OpenDental has stopped working" with a "close program" button only. There are no JIT debugging messages.


This is what windows wants to report to Microsoft in an error window:

Files that help describe the problem:
C:\Users\smiledental\AppData\Local\Temp\WERFD2.tmp.WERInternalMetadata.xml
C:\Users\smiledental\AppData\Local\Temp\WER270B.tmp.appcompat.txt
C:\Users\smiledental\AppData\Local\Temp\WER2C98.tmp.mdmp
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com
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jordansparks
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Re: 11.1 Dashboard Printing error

Post by jordansparks » Thu Oct 06, 2011 5:56 pm

Usually, when it fails like that, you are missing a dll. But it could also be a printer issue. We have put it down on our internal bug list to at least test some more.
Jordan Sparks, DMD
http://www.opendental.com
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