Appointment time increments

[snofalls]

Is there anyway to have 0 minute appointments? We have health history updates to be put on recall after certain date and would like it not to show has taking anytime (10minutes) how can we set health history appt. to zero time instead of 10minutes?

Thanks,
Linda

[jordansparks]

I don't quite understand. You don't actually want a zero length appointment, do you? It sounds like you just want to add a procedure to an existing recall without it adding time. Or do you really want it to be a separate appointment? Are they coming in, or are you going to mail it to them?

[snofalls]

Thanks for getting back...it would be as part of an appointment when they come in. Right now it adds 10minutes for that as well as some other things that don't need time (whitening for life, patient picture etc...)

Thanks,
Linda

[jordansparks]

If it's time pattern is set to 2 increments (usually 20 minutes) of assistant time, with no dentist time, then no additional time should be added to the appointment. The time pattern calculation math is in the manual, and there is also a feature request for a different style of time pattern calculation.