Howto? Insurance payment partial return in ortho case.

[joergzastrau]

Dear all,

We have the following case:

The insurance paid their portion in full in advance (1st claim only, invoice, subsequent visits for free).

The patient moves to a different country after 3 month of treatment and will continue treatment with a different office. We will no return a certain portion of the insurance payment back to the insurance.

How to account for this in Open Dental?

With best regards

Joerg

[joergzastrau]

We booked the return as misc and forwarded the problem to the accountant.