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version 6.9.10 Chart

Posted: Wed Dec 30, 2009 9:39 am
by Rickliftig
Using - Direct x -Missing teeth and graphics for implants, crowns and endo are not showing. On the surface of the tooth is the traditional circle with five surfaces as seen in teh simple tooth chart. Draw lines do remain however. No problem enlarging the screen.

The missing info is available in Open GL mode.

Re: version 6.9.10 Chart

Posted: Wed Dec 30, 2009 9:42 am
by Rickliftig
Also, I am getting a fair number of Unhandled exception errors: Tooth ID not valid
"Continue" hangs the program (just the chart part)

Re: version 6.9.10 Chart

Posted: Wed Dec 30, 2009 9:46 am
by Rickliftig
Of course, it really helped when I installed the run-time version of DirectX.... Doh!

Never mind the previous posts- looks great, works great - very fast re-fresh.

Re: version 6.9.10 Chart

Posted: Thu Dec 31, 2009 6:33 am
by jordansparks
And where did you find the "run-time version of DirectX"? That's the part we've been having trouble with. We need to supply a file to our users for download and installation, so if you found a file that works, we would love to know about it.

Re: version 6.9.10 Chart

Posted: Thu Dec 31, 2009 7:20 am
by Rickliftig
I downloaded from Microsoft and teh file is dxwebsetup.exe - 293 K

Re: version 6.9.10 Chart

Posted: Thu Dec 31, 2009 7:48 am
by jordansparks
But I did the same thing and it didn't work. Do you happen to remember which page on the MS website you used?

Re: version 6.9.10 Chart

Posted: Thu Dec 31, 2009 8:54 am
by Rickliftig
http://www.microsoft.com/downloads/deta ... 6652cd92a3

This should be it: Direct X end user runtime

Re: version 6.9.10 Chart

Posted: Thu Dec 31, 2009 12:09 pm
by jordansparks
OK, thanks. That appears to fix it only on some machines. Not one of my test machines.

Re: version 6.9.10 Chart

Posted: Fri Jan 01, 2010 2:33 pm
by apollonia
switching to "OpenGL" graphics options fixes this.

some (presumably older) of my machines don't want to get fixed by the directX download, either.

the "Invalid Tooth ID" needs another thread

Re: version 6.9.10 Chart

Posted: Fri Jan 01, 2010 2:49 pm
by jordansparks
The invalid tooth id bug was already fixed and released.