Send Claims - Unhandled Exception

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atd
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Location: Minneapolis, MN

Send Claims - Unhandled Exception

Post by atd » Wed Apr 14, 2010 8:41 am

Since upgrading to 6.9.37 I get an unhandled exception when I try to bring up the Send Claims window. The message is "Object reference not set to an instance of an object".

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jordansparks
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Re: Send Claims - Unhandled Exception

Post by jordansparks » Wed Apr 14, 2010 9:16 am

Can you send the entire error message. I will trim off what's not needed. I can't duplicate it.
Jordan Sparks, DMD
http://www.opendental.com

atd
Posts: 404
Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Re: Send Claims - Unhandled Exception

Post by atd » Wed Apr 14, 2010 9:41 am

System.NullReferenceException: Object reference not set to an instance of an object.
at OpenDental.Eclaims.X12.GetMissingData(ClaimSendQueueItem queueItem, String& warning)
at OpenDental.Eclaims.Eclaims.GetMissingData(ClaimSendQueueItem queueItem, String& warnings)
at OpenDental.FormClaimsSend.FillGrid()
at OpenDental.FormClaimsSend.FormClaimsSend_Load(Object sender, EventArgs e)

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jordansparks
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Re: Send Claims - Unhandled Exception

Post by jordansparks » Wed Apr 14, 2010 9:53 am

I reviewed that section, and don't see anything out of the ordinary. Looks like we'll need a copy of your database to replicate.
Jordan Sparks, DMD
http://www.opendental.com

atd
Posts: 404
Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Re: Send Claims - Unhandled Exception

Post by atd » Wed Apr 14, 2010 12:32 pm

Database Maintenance fixed the problem. I'll try that first next time.

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