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Deleted Claims
Posted: Tue Sep 21, 2010 6:24 pm
by mrholden
Are deleted claims "tracked" in OD? If yes, what query can I run to see a list of "deleted claims"?
Thanks,
Holden
Re: Deleted Claims
Posted: Wed Sep 22, 2010 8:42 am
by jordansparks
The audit trail will have a record of the deletion, but not much info about the actual claim. Delete claims are not tracked beyond that. If it's important, you could look in a backup database which is very easy to do once you get the hang of it.
Re: Deleted Claims
Posted: Tue Mar 01, 2011 6:01 am
by babysilvertooth
How do you look up something in a backup databaseA?
Re: Deleted Claims
Posted: Wed Mar 02, 2011 11:41 am
by jordansparks
http://www.opendental.com/manual/choosedatabase.html
If I'm in a backup database, the first thing I do is change the title bar
http://www.opendental.com/manual/miscsetup.html
and the background color in the schedule to make it very obvious that it's a backup. It's easy to forget that you are in a backup and to start entering appointments, etc.