Quads on SRP claims

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drtech
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Quads on SRP claims

Post by drtech » Mon Nov 28, 2011 1:50 pm

I am getting some responses from Ins that they are getting duplicate claims for SRP when in fact we are sending in separate quadrants. I checked the printed claim and it does show the SRP, but maybe on the e-claim it is not sending in what quad? I didn't know how to check that. Using Claim Connect. Anyone else having this problem or are the insurance companies just not wanting to pay?
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com
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jordansparks
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Re: Quads on SRP claims

Post by jordansparks » Tue Nov 29, 2011 11:55 am

See
http://www.opendental.com/manual/eclaim ... ities.html
Quadrants.
Jordan Sparks, DMD
http://www.opendental.com
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eiscott
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Re: Quads on SRP claims

Post by eiscott » Fri Jan 06, 2012 3:05 pm

Hi Dr. Fuchs,

Are you still having this issue? If so, please contact our support department (800) 576-6412 Ext. 452 with some recent examples and we would be happy to help see what's going on.

Best Regards,

Scott
Scott Wellwood - President
EDI Health Group, Inc.
http://www.dentalxchange.com
swellwood@dentalxchange.com
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