lab fees estimate for canadian insurance
Posted: Thu Aug 28, 2014 10:39 am
Hi all canadian offices
When I attached a lab fee, $100, (99111) to a procedure (14611) and started a new eclaim, only the procedure (14611) get the insurance estimate, and the lab fee is assigned to patient portion. Because of this, the patient now owes $100 instead $20, patient has 80% insurance coverage. OD support said that is the way for canadian eclaim. Other softwares, Exan, Cleardent, Maxident, etc.. all calculated the insurance est. for the lab fee.
Does any other canadian office have this problem? And how do you get around that?
Thanks
When I attached a lab fee, $100, (99111) to a procedure (14611) and started a new eclaim, only the procedure (14611) get the insurance estimate, and the lab fee is assigned to patient portion. Because of this, the patient now owes $100 instead $20, patient has 80% insurance coverage. OD support said that is the way for canadian eclaim. Other softwares, Exan, Cleardent, Maxident, etc.. all calculated the insurance est. for the lab fee.
Does any other canadian office have this problem? And how do you get around that?
Thanks