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Middle Tier + DropBox = Unhandled Exception?

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Middle Tier + DropBox = Unhandled Exception?

Posted: Mon May 22, 2017 10:52 am
by Ardavan
Hello,

I am trying to setup a "Mobile" station that connects to a middle tier server and uses DropBox for the AtoZ folder. I have setup the OpenDental instance to use DropBox as the AtoZ folder, and when using a direct database connection there are no issues. However when I try to connect using the middle tier unhandled exceptions are thrown when navigating to the Imaging module. Has anyone here encountered/fixed this issue before? The text of the exception is as follows:


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ApplicationException: Could not load file or assembly 'Dropbox.Api, Version=0.1.6024.18266, Culture=neutral, PublicKeyToken=310f0e82fbb45d01' or one of its dependencies. The system cannot find the file specified.
at OpenDentBusiness.RemotingClient.ThrowExceptionForDto(DtoException exception)
at OpenDentBusiness.RemotingClient.ProcessGetObject[T](DtoGetObject dto)
at OpenDentBusiness.Meth.GetObject[T](MethodBase methodBase, Object[] parameters)
at OpenDentBusiness.DropboxApi.ListFolderContents(String accessToken, String folderPath)
at OpenDentBusiness.ImageStore.AddMissingFilesToDatabase(Patient pat)
at OpenDental.ContrImages.RefreshModuleData(Int64 patNum)
at OpenDental.ContrImages.ModuleSelected(Int64 patNum, Int64 docNum)
at OpenDental.ContrImages.ModuleSelected(Int64 patNum)
at OpenDental.FormOpenDental.RefreshCurrentModule(Boolean hasForceRefresh, Boolean isApptRefreshDataPat)
at OpenDental.FormOpenDental.OnPatient_Click()
at OpenDental.FormOpenDental.ToolBarMain_ButtonClick(Object sender, ODToolBarButtonClickEventArgs e)
at OpenDental.UI.ODToolBar.OnButtonClicked(ODToolBarButton myButton)
at OpenDental.UI.ODToolBar.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


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----------------------------------------
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----------------------------------------
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************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Mon May 22, 2017 11:17 am
by cmcgehee
It appears that the Dropbox.Api.dll is not present in the Open Dental directory on the middle tier server. On another note, the 16.3 release of Dropbox was quite buggy. We recommend waiting until you are on version 17.1 to start using Dropbox or SFTP.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Mon May 22, 2017 1:21 pm
by jsalmon
Technically the Dropbox.Api.dll isn't present within the "bin" folder of your middle tier application directory on the server. Most common installations of Middle Tier spawn from our installer which will put all necessary Middle Tier binaries into the "bin" folder of the root Open Dental installation directory.
I'll add this as a bug with our release tool but you should be able to plop a copy of that dll into your bin directory and the error should theoretically go away.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Mon May 22, 2017 4:44 pm
by jsalmon
The bug "Middle Tier, loading the Images module with Dropbox enabled would throw an error sometimes." is fixed and will be released with v16.4.44 and v17.1.16.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Tue May 23, 2017 9:49 am
by Ardavan
Thanks a ton, the unhandled exception was resolved after copying the dropbox dll from the main directory to the /bin/ directory, but now the following pops up when navigaing to the imaging module:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at OpenDentBusiness.OpenDentalServer.ServiceMain.ProcessRequest(String dtoString)
at OpenDentBusiness.RemotingClient.SendAndReceive(DataTransferObject dto)
at OpenDentBusiness.RemotingClient.ProcessGetObject[T](DtoGetObject dto)
at OpenDentBusiness.Meth.GetObject[T](MethodBase methodBase, Object[] parameters)
at OpenDentBusiness.CloudStorage.ListFolderContents(String folderPath, Boolean hasExceptions)
at OpenDentBusiness.ImageStore.AddMissingFilesToDatabase(Patient pat)
at OpenDental.ContrImages.RefreshModuleData(Int64 patNum)
at OpenDental.ContrImages.ModuleSelected(Int64 patNum, Int64 docNum)
at OpenDental.ContrImages.ModuleSelected(Int64 patNum)
at OpenDental.FormOpenDental.SetModuleSelected(Boolean menuBarClicked)
at OpenDental.FormOpenDental.myOutlookBar_ButtonClicked(Object sender, ButtonClicked_EventArgs e)
at OpenDental.OutlookBar.OnButtonClicked(OutlookButton myButton, Boolean myCancel)
at OpenDental.OutlookBar.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
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Win32 Version: 4.6.1087.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
OpenDental
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Win32 Version: 16.4.43.0
CodeBase: file:///C:/ODWebDemo/OpenDental.exe
----------------------------------------
System.Windows.Forms
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----------------------------------------
System
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----------------------------------------
System.Drawing
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----------------------------------------
OpenDentBusiness
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Win32 Version: 16.4.43.0
CodeBase: file:///C:/ODWebDemo/OpenDentBusiness.DLL
----------------------------------------
CodeBase
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Win32 Version: 16.3.1.0
CodeBase: file:///C:/ODWebDemo/CodeBase.DLL
----------------------------------------
System.Configuration
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************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Tue May 23, 2017 11:33 am
by cmcgehee
That error will be resolved when you update to 17.1 (once it is no longer in beta). I'm afraid that's going to be my answer for any other unhandled exceptions that you encounter.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Thu May 25, 2017 12:01 pm
by Ardavan
Fair enough, any estimate on the release of 17.1 (non beta)?

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Thu May 25, 2017 1:12 pm
by cmcgehee
I don't have a hard estimate, but it could be a month from now, give or take a few weeks.

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Sat Aug 15, 2020 1:38 pm
by asceticwonder
Hello! Bringing thread back to lifeeeeee,

I recently got this error message as well. I am also running Middle Tier, but am using a local NAS for the AtoZ folder. Can someone help me get to the bottom of this?

Thanks!

Re: Middle Tier + DropBox = Unhandled Exception?

Posted: Mon Aug 17, 2020 7:06 am
by cmcgehee
Would you mind posting the error you're getting in a new thread?
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