Page 1 of 1
Adding xrays to referral letters
Posted: Mon Dec 13, 2021 8:05 am
by babysilvertooth
Hi all,
Is there a way to add an xray from third party software (XDR) into a letter merge in Open Dental?
Haven't found an elegant way to write referral letters inside OD, then having to go to XDR to separately attach xrays to an email.
Thanks
Re: Adding xrays to referral letters
Posted: Mon Apr 11, 2022 5:53 pm
by katehuza
I'm interested in finding a solution to this as well and just came across your post. Have you found a streamlined work-around to add x-rays to your referral letters? Thanks!
Re: Adding xrays to referral letters
Posted: Tue Apr 12, 2022 7:46 pm
by rootdr
Hate to be a “me too” but that’s exactly what I’m after also.
Any proposition for this @jordansparks? And yes, I know phpBB doesn’t allow message notifications through postings.
Re: Adding xrays to referral letters
Posted: Tue Apr 26, 2022 6:50 am
by babysilvertooth
Have not found a work around yet, hoping to find a solution soon.
I'll check back periodically to make sure this shows up in search results so more people request this feature.....
Re: Adding xrays to referral letters
Posted: Sun May 29, 2022 4:54 am
by grinfixer
I've always thought the referral methodology was silly. If I'm going to email a referral, why attach it? Why not just have the email serve as the referral?
In the email tab I create a template for each referral. It merges relevant patient information.
I write the referral note in a procedure note with the status being referred out. I write it in terms the patient can understand. I copy the note.
I open the email tab in the patient's chart and select the referral from the template list.
I use quick paste notes to enter the referral's relevant email address. I use the the first four letters of the e mail template name for the quick paste note.
I paste the note.
Add my signature
I attach xrays or photos.
The email gets sent to the patient and the referral.
I can easily get this done in under a minute.
Re: Adding xrays to referral letters
Posted: Sun May 29, 2022 9:49 am
by rootdr
That sounds like a scenario that works for you. You may be right, in that the way we have always done it does not mean it is the correct way.
I look at it from a perspective of the front desk staff at the referring provider's office acceptance factor.
Having to import a 1 page PDF into the patient's EHR seems a lot easier to me than dragging multiple individual images into the patient's images folder, and then creating a patient note entry and then copying the text narrative from your email into it. But each office has their own workflow and what works best for them.
Haven't decided how to deal with this, but will have to choose a method this week.
Enjoy the Memorial Day weekend.
Re: Adding xrays to referral letters
Posted: Mon Jul 18, 2022 6:21 am
by babysilvertooth
grinfixer wrote: Sun May 29, 2022 4:54 am
I've always thought the referral methodology was silly. If I'm going to email a referral, why attach it? Why not just have the email serve as the referral?
In the email tab I create a template for each referral. It merges relevant patient information.
I write the referral note in a procedure note with the status being referred out. I write it in terms the patient can understand. I copy the note.
I open the email tab in the patient's chart and select the referral from the template list.
I use quick paste notes to enter the referral's relevant email address. I use the the first four letters of the e mail template name for the quick paste note.
I paste the note.
Add my signature
I attach xrays or photos.
The email gets sent to the patient and the referral.
I can easily get this done in under a minute.
TBH, my question is about HIPAA information being sent by email, and Open Dental email encryption. My IT company uses PauBox and we send emails from outlook online automatically encrypted, does OD allow for this?
Re: Adding xrays to referral letters
Posted: Tue Oct 04, 2022 9:48 am
by rootdr
OD does allow for this. Excellent information I found posted by an extremely knowledgeable DDS Richard Haber at
https://www.facebook.com/groups/1148555 ... ?q=sendinc
I set up a SendInc account myself and use that.