Open Dental Forum

Ok, my IT guys have done something with my OD DB

I know where it should be normally, but its not

Where can i find out where abouts its actually saved??

You want to find out where your MySQL or MariaDB service is saving your database files. There are several ways to figure this out:

1. Open up task manager (press Ctrl-Alt-Delete). Look for a program called mysqld. Look at the rest of the parameters and you may find some information.

2. Go to Run (press the Windows key + R) and type in services.msc
This will open the services list. Scan it for MySQL or MariaDB. Look at the parameters and you should have a lead on the file location.

Ok, thanks, i found it!

Unfortunately, i cant backup anything at all!!

I can get to c/program files/mysqu/data

However, it says "Backup from path isinvalid"

And, strangely enough, whatever path i set (even it its to any folder unrelated to od, it says the same thing!"

Can you post a pic of your Backup settings screen (Manage > Backup) ?

Are you trying to backup from a workstation or the server?

I suspect that there is a typo in the format of the Backup FROM path string

If you're trying to backup from the server, then the path should look something like

C:\mysql\data\

but if you're on a workstation it should look like

\\SERVER\mysql\data\

where SERVER is the name of your Open Dental server