Open Dental Forum

Hello all, I did a search through the forums about this topic, but I was unable to find any current posts on this matter. We're a pediatric dentist office, and we're also a fee for service practice that deals directly with insurance. We're now about 3 months into Year Two of these new Affordable Car...

Hello and thanks for that insight. I did as you said, and changed it to a tooth range, however this is only for permanent teeth. We have to use baby teeth when submitting the space maintainer. I tried putting notes into the remarks for unusual services box on the claim form. Unfortunately, most insu...

Hi we're a pediatric office, and we do space maintainer's constantly. One of these appliances are called a Bilateral Space Maintainer, and insurance companies always deny this code (D1515). The insurance carriers say we are not submitting the correct teeth numbers with that appliance. This appliance...

The two fields that I cannot tab to would be the Address 2 (which we use for apartment numbers) and the Title (mr. ms. dr.) which we use for statements.

We don't use the planned appointments feature in our pediatric office. With kids, it's very common to have incomplete procedures due to behavior, so we never tell parents how much work we will guarantee to get done on one appointment. I used to like the planned appointments feature with Dentrix, but...

Good Afternoon, and Happy President's day. I was writing to see if anyone has found one of these new plans in their office. I have an employer plan with Metlife that arrived in my office today. I've never heard of this in my life, but Metlife states the member has a 14 month benefit period. I don't ...

Hello all, I am the office manager at a new pediatric dental office, and a new Open Dental user. We offer complementary 2 year check-ups to our youngest patients, and I've been noticing a complexity problem when trying to generate recall reports. We have lots of different scenarios for these 2-year-...