Open Dental Forum

We prefer the text reminders with open dental (we had yapi before). We have found people are starting to text the office rather than call and all communication goes in the chart. We do post op texts and ask for reviews. We did not like the recall text function with Open Dental. First, when the patie...

I'm using Web Sched Recall and when it reminds a patient, usually through email or text, it takes them off my recall list temporarily. It is my understanding that this is so I don't keep bothering them. I feel like some of my patients need an actual live person to call them but now I don't have an e...