Open Dental Forum

premier1888

Dr. Sparks,

No, this is the Standard fee schedule that keeps changing.

premier1888

Hey, My fees just reverted back again!!!!! I updated on sunday from 6.1.14 to 6.2.12, and I made sure to check that the fees remained as I set them, and they were. adult prophy was set at $105. This morning, the fees were okay, because I went over some accounts and tx plans with my office manager, a...

premier1888

Nate,

It sounds like a similar issue to yours, except I notice it with our Standard fee schedule. The thing is, I've never set my adult prophy at $98. I set it to $100, and it kept reverting to $98. Then this year, I set it to $105, and it kept reverting to $98.

premier1888

Is there any reason why certain fees keep reverting back. I recently increased my standard fees. D1110 adult prophy used to be $100. Now it is $105, but every so often, when I am entering a procedure, I notice the D1110 is set to $98. It doesn't seem to have anything to do with updates or anything. ...

premier1888

I can see how that can be the situation. In my case, though, I was alerted to this anomaly because the pt. sent in a check for her overdue balance, and when my front desk opened the envelope, then went to post the payment, she informed me that the balance was zero, and I knew this particular pt's ba...

premier1888

Bingo! Thanks a bunch.
I don't understand it, but it works. I feel like a dog trying to learn calculus.

premier1888

Great. Looks like I was on the right track. How do you get rid of the last visit time?

premier1888

Ok, I looked back in the old posts, and found someone with a similar query, minus the filter for pt. account status, so I added that in. SET @pos=0; SELECT @pos:=@pos+1 as numberofpatients, patient.LName,patient.FName,patient.Address,patient.Address2,patient.City,patient.State,patient.Zip, MAX(proce...

premier1888

Hi. I took Dr. Bonilla's query, 39. List of patients and their addresses who have not been seen since a certain date (the example uses Sept 1, 2005). It will also give you the date of their last visit. Submitted by Jorge Bonilla, DMD SELECT patient.LName, patient.FName, patient.Address, patient.Addr...

premier1888

I guess it shall remain a mystery.

premier1888

I did speak to my office manager about it, and checked the audit. I don't think anyone went in and changed anything. The $57 writeoff for each composite seems arbitary, and when I checked the audit trail for the misc. $3 adj, the transaction was listed as AppointmentCreate and had ($3) in the note. ...

premier1888

Hi, I've noticed a few accounts that had balances before sometime beginning of August, but somehow the balances became zero. I only noticed it because they were marked as pre-collections status, and I was going to send them to collections. Ex. a patient had two anterio composites done. each composit...

premier1888

I would also like to see a referal button in the clinical module.
Also, I would like to see referral phone number and specialty as an output text field on the Referral Sheet.

premier1888

Thanks. Also I plan to use a generic referal sheet that would be printed out as a router when pt. checks out, so it would be helpful to have the referred to doctor's specialty show up on the sheet. Thanks.

premier1888

Hi, I am learning more features of Open Dental everyday! I absolutely love it. I am just now setting up custom referal slips. Is there a way to add fields to a custom referal slip? I am in the sheets set-up, and I can't figure out how to add new fields, such as Referalphonenumber, or specialty. Than...

premier1888

Hi Jordan, I'd like to request a new feature. Is there any way to make it so that you have to highlight procedures in the proc quick add column, then maybe have to click on a 'Add' button for something to add it to a particular appt? Right now, it's too sensitive. In the appt screen, if you move the...

premier1888

Hi, I just updated to ver. 5.6.31, now I lost all my quick add appt. procedures that I had set up!. also, now when check for updates, I'm getting an error message: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Te...

premier1888

Hi, Is there a way that we can take a planned appt. block and put it directly in the unschedule list without having to drag it to the appointment book, then unscheduling it? Sometimes I will plan the next appointment, but for one reason or another, when the patient gets up to the front desk, they do...

premier1888

I am almost 8 months into my start-up, and I started with OD. So far, I am pleased with my decision. One of the big advantages, to me, is that it is constantly evolving. I can't even keep track of how many updates there've been to this program in the last 7 months, but it is constantly improving, an...

premier1888

I don't think somebody entered a payment. The claim status is sent, not received, there is no payment indicated, and my daily production report for that pt. indicates a production, but no ins. payment. It's just weird. Any other ideas about how or why this happened?

premier1888

That's exactly it. My OM and I couldn't figure out why the balance is negative. All we did was highlighted the procedures and then sent a primary claim through tesia. We didn't enter any payments, so why did the ins. paid column show any figures? weird. deleted the claim, ran the database maintenanc...

premier1888

premier1888

Hmmm, not sure how to attach image or file.
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premier1888

Here's a screen shot. hope this helps.

premier1888

Discharing a patient with insurance account shows credit But a zero balance due. We check insurance info everything seems right thank you paula

premier1888

How does one get the patient's name to appear on the printed perio charting? Right now there's no identifying info when the perio chart prints.

premier1888

Great. So, in the postcard preview, it says "We would like to confirm your appointment on ...." How do we change the wording in that field, since we'll really only be sending postcard for pre-scheduled recall pts. And, is there a way to not include the return address, because we have cards with pre-...

premier1888

How do you get a list of pt.s who have pre-appointed their recalls ahead of time. They don't show up on the recall list if they have pre-appointed several months ahead of time, but we still want to send a reminder postcard. Is there any easy way of generating reminder postcards for recalls already s...

premier1888

I think I figured out the problem. Someone entered a 0 for the annual max field, so the pt. appeared to have no benefits left. never mind.

premier1888

I'm in version 5.3.16 right now. I just noticed that for pt.s with flat copay type plans, claims and estimates show what should be the insurance payment in the pt. portion, and vice versa. So, a cleaning that the insurance co. should pay $60, is showing up as $60 pt. responsibility. Is this fixed in...

premier1888

Ah,thanks. That seemed to do the trick. I tried setting that in the claims, but that didn't work. I did it from the chart, and it went through this time.

premier1888

I just started using Tesia.
Everytime I try to send a claim or pre-auth for a crown, it has a prompt "Claim cannot be sent until missing data is fixed: PFM Prosthesis"

what does this mean? I couldn't find reference to this in the online user manual.

Thanks

premier1888

Oh. duh. that makes sense now

premier1888

I just updated to version 5.3.16, and I noticed that some of the commlog entries were being mixed up between members of the same family. I will be in the husband's chart, but the commlog entries show the wife's info, and vice versa.

premier1888

So is the Allowed fee schedule the portion we collect from the patient, or the portion we expect to get paid by the insurance?

For that matter, when do you set a fee schedule as C=Copay?

premier1888

A pt is coming in with union benefits, the first one we've had with this new plan. It's not a PPO, the pt. does not pay a copay according to a percentage of the allowed fee. Rather, there's a fee schedule of what the insurance pays for a given procedure, then there's a corresponding schedule of what...

premier1888

Okay, I just saw a previous post about this. So we can look for pre-auth received, but what about those sent and have not been received, and you'd like to follow up?

premier1888

How does one go about running a report for Pre-authorizations not sent, sent but not received, and received?
Thanks.

premier1888

Hi, I'm currently using the most current 5.0.21 version.
I was wondering what's different in the newest version?

premier1888

I've had the exact same thing happen, since mine's a new office and some insurances we weren't sure what they would pay and they ended paying more than the estimates. I've had to make positive adjustments. Anyway, it would be great if these changes to the program allow us to go back and change the e...

Open Dental Forum

Search found 40 matches

Re: fees keep changing back

Re: fees keep changing back

Re: fees keep changing back

fees keep changing back

Re: Pt. with balance suddenly has zero balance

Re: Query question

Re: Query question

Re: Query question

Query question

Re: Pt. with balance suddenly has zero balance

Re: Pt. with balance suddenly has zero balance

Pt. with balance suddenly has zero balance

Re: Referrals Button?

Re: referal slips.

referal slips.

Feature request

Updated, now I lost appt proc quick add.

Request-planned appointment to unsch.

Discharging patient ins shows credit after processing

perio chart

Recalls

Flat copay type plans

Eclaim for crowns

Commlog entries mixed up

union type insurances

How to search for Preauthorizations?

What's different in the newest beta version?