Open Dental Forum

savvy

I have Win 10 ver1803..however, when following drfredc's Master browser fix instructions....
\..................\Browser\Parameters.. is not shown.
there is no Parameters in my Browser file.
So, now what??

Cheers!

savvy

So Gene....
What did you end up doing?
I, too, have Lighthouse and would like to switch to OD Text.
Don't need all the Lighthouse bells and whistles.
Cheers!!

savvy

Short answer....
Perhaps listening to one's staff is not the best info....
Evan talked with me.
Simple fix on my end by excluding providers from reports.
All good.
Cheers!!!

savvy

My staff just got off the phone with OD Conversion expert, Evan. From what my staff is telling me, this is the way it must be: All previous Easy Dental production and collection numbers get added to existing OD previous production and collection numbers So, what I am understanding is.... If an exist...

savvy

So, I had an Easy Dental office database converted and added to my existing OD....... Now my reports are all off. In some Previous Years To Date they are off by HUNDREDS of THOUSANDS of DOLLARS. The conversion basically added the lifetime of two practices together. No where in my wildest dreams did ...

savvy

Thanks!
Fixed.
Never had an "Admin" on log-on screen before.

savvy

A few weeks back, I had an Easy Dental database converted and added to my existing OD database.
Since that conversion, the Log-On screen no longer appears.
I now have CLINICS activated, when before it was not.
Each work station when OD is opened goes directly to the schedule, NO LOG-ON.

What gives?

savvy

I would like a query that finds duplicate patient names.
Thanks!
Cheers!!

savvy

Again, I'm not sure of your question. There is a box/column listed as "Allowed", there is no such space that I see called "Normal." In the "Billed" space, I have my everyday fee, in the "Deductible" space I put whatever is applicable, in the "Allowed" space I place what that Delta Premier Plan allow...

savvy

You make it too difficult. When i post a payment for a delta ppo or aarp fee schedule for the first time on a patient with delta, i enter the allowed amount, the payment amount and the write off amount. The next time the same procedure code comes up, all the fields get automatically filled in. Easy ...

savvy

I guess I don't understand what you mean. For 11 years I have done the following: Bill Delta Dental my UCR fee of $X for procedure that my Delta Premier fee being <$X. It makes no matter whether the group pays 100% or 50%. When payment is received, OD writes off the difference $X-<$X and either show...

savvy

Co-Pay Fee Schedule? What, pray tell, is that? Standard Fee $100 Delta Fee $ 75 Delta Pays $ 65 Write Off $25 Pt Pays $10 Please explain why I might need a Co-Pay Fee Schedule for that? Seems like a simple math problem to me. Which, by the way, Open Dental figures out all by itself. What am I missing?

savvy

I feel your pain. My office, as well as most offices in my area, pay periods end the 15th of the month and the last day of the month. And yes.......it's a PIA to change. There should be some way where one can choose the days once, ie 15th and 30th, or 15th and "last day of month", but to assume ever...

savvy

VICTORY!! Computers got nothing on me.... DENTIST 1 Software Tech 0 Persistence! As the sayings go: "You gotta own it" or "Own up" So that's what I did....I took ownership of the folder from Administrator. As the new owner, gave full access to everyone. VOILA!! If you were here, I'd give you all cig...

savvy

Greetings, Last Wednesday at the end of the day our Apteryx/Cliniview program gave error stating that the database was offline. We could not connect to the patient files. The Patient folder is located on our Data drive, remote from the program files. When we tried to mount the database, an error sta...

savvy

Thank you Arna for the reply but..... I want Jones to be listed as the provider.....for patients originating from the Jones practice. I do want to schedule both Savvy and Jones in the same operatory. All Jones patients indicate that Jones is the primary provider. All Savvy patients indicate Savvy is...

savvy

Greetings, I have just acquired a retiring dentists patients. The listed providers in OD now are Savvy and Jones. When we enter the retired dentist patients into OD, the Provider is listed as "Jones". Jones info is all Savvy's as Jones no longer practices. We have noticed that when appointments are ...

savvy

My patient has used up her insurance at the endodontist and oral surgeon.
How can one reflect this in the patient's chart?

savvy

It's a windows 7 and above thing.
It frustrates me as well.
Cheers!!

savvy

Here's one for a pretty good Buy It Now price. (no affiliation)
http://www.ebay.com/itm/Epson-Expressio ... _64wt_1141

savvy

Find an EPSON 1680 Pro w/ transarancy adapter on ebay.
It will scan a full size pano and mounted FMX.

savvy

There already is.....at least I have it in my Program Links,
I used for a while.....then got used to autonotes, but ENP seemed better, though more time consuming.
What does ENP2 offer that ENP doesnt?

savvy

Now what? Is there anything I should be doing to add bling to my phone system. I currently have an Avaya Partner Phone system with 4 lines and 16 phones. The system allows for in house voice mail,and a boat load of other features that can be programmed in. I have roll over. My phone is transferred a...

savvy

Sounds reasonable...
What does one need?
I assume one needs some sort of software, right?
Can you recommend one or two....or three?

savvy

Got it!!
THANKS!!!

Can I look forward to doing the restore this way from now on on Win7?

savvy

Ok, got it installed.
Now I get a message that MySQL can not stop during Restore.

savvy

Brand new out of the box Dell Inspiron 17R.
Installed Windows updates
Next, down loaded OD Trial version as per website.
After download, and install, I continue get an error message "Unable to connect to specified Mysql host"
(Yes, ran as administrator).

Any input is appreciated.

savvy

Anybody have a good CAMBRA form they could share?

savvy

Today my HP 920 Fax Only died after some 15 years of service.
I figure in this day an age, a fax machine isn't necessarily required.....right?
What are others using to send and receive faxes.
I really don't want to get an All-In One or a Fax/Phone.
What are my options?

savvy

Thank you all!

savvy

Not sure where you are located, but selling anything in the office is a bad idea here in California.
It's a tax filing nightmare.
Build it into the prophy fee and give it to the patient.

savvy

Is there a photobucket, flicker, etc equivalent for posting .pdf and .doc files to share and/or view?

Thanks!

savvy

"Are my teeth really that blue and green?.....Yuk"

savvy

Query no workie

savvy

Y'all heard the exciting news!! Dentists to see reduction in Delta Premier fees Feb. 1, 2013 CDA learned today that Delta Dental is planning to reduce reimbursement to its Premier Providers. We are now in contact with Delta to obtain details and clarification about this decision. It is likely these...

savvy

There are lots of reasons why chart and A-z folder might not match. Maiden name to married name change. Married Name to maiden name due to divorce. Name change due to sex change (yeah this happens) Common name to formal name (ie: Caleb Jones finally gets insurance, however insurance name is Jonathan...

savvy

That still fails to address the fact that your chart is associated with a misnamed image file.
It simply allows one not to notice that the folder name is wrong...
Assuming I follow your explanation correctly.

savvy

That may get images into the correctly named file, but the wrongly named file is the one that is associated with the chart. Correct A-Z File is GreeneAlyson A-z file path: C:\OpDentImages\G\GreeneAlyson1863\GreenAllison2.jpg I want to change C:\OpDentImages\G\GreeneAlyson1863\GreenAllison2.jpg to C:...

savvy

Any further thought regarding merging of a-z folders. The following happened recently: Message left from prospective new patient, Allison Green, requesting an appointment ASAP. Pt call was returned resulting in voice mail. Pt returned call at lunch time accepting an appointment. A basic chart was ma...

savvy

Jason,

Perhaps my brain isn't working today, but all the sites that have v3.62A seem to be Mac OS drivers. Cannot open.

Epson seems to have 3.66 as .exe file.
Please direct me to a 3.62 or 3.64 .exe site.

Thank you

savvy

Jason,

Our issue with the scanner occurred well before 12.2.
You'd have to check your tech support file on my office as to when we first notified OD support.

W Johnson
Berkeley CA

savvy

Thanks, but my error comes with OD being configured single scan.

Cheers!

savvy

Get it all the time.
Got it today
Very frustrating.
Tech support resolves it temporarily, but never permanantly.
Using 12.4.3

savvy

Jordan, thank you for your response. I have edited the claim form. Yes, the Referred Physician Number is a field. The problem is that when one adds the name of a referring physician and NPI number in the REFERAL section of OD, the NPI number does not appear to be associated with the dr in the CLAIM ...

savvy

Thanks bc, As you can tell, I'm new to this. Perhaps I'm the example that "a little knowledge is dangerous." I'm just following the instruction of a lecturer and handout from a CDA meeting. As for referral physician, most of my medical claims are intercollegiate competition related. In the past, den...

savvy

BUG Alright, I found how to add fields onto a copied claim form. I've just about completed it, but need help from Jordan and Co. I believe this can be considered a bug as it relates to an already implemented feature. The Referring Physician needs to have an NPI number associated with it. Currently,...

savvy

SUSPECT BUG edited 5/17/12 6PM SEE MY SECOND POSTING BELOW OK, I've done my research. I'm ready to bill my first medical claim........ Problems!! 1. I can not fill out the form fully 2. There is not enough conversion info available. 3. Open Dental will not let me enter the info manually. I need, an...

savvy

X-Charge?
payconnect?
Intuit?
Costco?
Other?

WHY?

Currently using a company called First Data...they take a boat load of my hard earned $$.

Thanks
Cheers!!

savvy

Well....
Turns out it was the burned out fan on the graphics card.
Replaced with a new nvidia card ($38)....all is well.

savvy

Yesterday I smelled something burning. It was a familiar smell, burning motor. At first I thought it was coming from my buildings HVAC system. Then my computer screen froze, mouse froze. Frontdesk said her computer was frozen. Went to the server and smelled the smell. Turned off the computer. After ...

savvy

Let me reword this.....
What USB interoral cameras are you using?
What USB intraoral cameras are being recommended?

Thanks!

savvy

Just checking to see if anyone has discovered any thing new in the ebay USB intraoral camera arena.
I'm looking to purchase two new ones, as one that I got about 2 years ago (Hong Kong) got stepped on and cracked in pieces.

Cheers!!

savvy

I've been using Gotomypc for years. It's GREAT. Now I LOVE IT!!! Yesterday I installed the Gotomypc iphone ap (FREE!!) Now my iphone can be directly connected to not only OD, but all my computer stuff. It's slightly cumbersome because I have alot of password levels, which is no problem live, but usi...

savvy

I beleive that if one begins to be getting upset, one should step back. Today I need to step back. My hygenist said, "I didn't chart probing because I didn't have time." I'm a general office. I hire a hygenist. I use OD. How do you guys handle probings? Do you chart on paper then transpose to OD, or...

savvy

Thanks.
I use the same scanner, as well as an epson GT-50 and Epson 1680 pro. I agree that the fujitsu is terrific. Thanks for the software recommendation.
Anybody else?
Open Source?
Cheers!!

savvy

I currently have Nuance PaperPort 10 scanning,organizing software for non OD stuff. All documents, CE Handouts, notices, etc that come to my office that I want to keep I scan and put into PaperPort file then shred. How are others managing this? What software are you using. The reason I'm asking is t...

savvy

I use CliniView (form of Apteryx). with OD. I enabled the bridge in OD. I placed a radio button in the Chart Module. Clicking the radio button, runs CliniView. Patient automatically pops up. CliniView stores our xrays. Cliniview did store all our images (scanned docs, scanned x-rays, photos etc prio...

savvy

I use Lighthouse.
My patients like it.
The post-appointment survey is nice, but I don't see how it effects Google searches at all.
enamelrod...care to elaborate on this?

savvy

Thanks Jordan.
Jorge, thanks, but it won't get started to even get to that point.
I'll try to change that after I get it fixed.
Cheers!!

savvy

Greetings, My laptop (IBM Lenovo Z60M) fell off the table and broke a hinge off from the screen over the weekend. An error message immediately appeared on the screen, "System Security - IBM Embedded Security hardware tamper detected". The computer will no longer boot up. Internet searches seem to po...

savvy

Saw Camsight Explorer digital magnifying video scope at the California Dental Association SF convention.
I like it.
Anyone using it?

savvy · Re: Update to 7.9.27 Scanner no longer works Which driver/date? Thanks

Which driver/date?
Thanks

savvy

Actually, I see that 11.1 is not available

savvy

Would you recommend upgrading to 11

savvy

I have an Epson GT-S50 scanner and an Epson 1680 Pro scanner. All has worked well and as it should. I recently updated to 7.9.27. Now both scanners are not functioning as they should. One can only make a single scan. Upon attempting scan #2, an error message appears stating that the scanner (either ...

savvy

I use Lab Case daily, using scanned in lab slips.
No problem here.

savvy

If your name is listed on Line 53 of the ADA Claim Form, you are considered the provider. If the information of the provided care is sent electronically, then you are considered to be a "covered entity." The easiest test I can come up with would be to "inquire about benefits" for one of your patient...

savvy

Can someone please explain this program as it relates to a dentist. I looked over the .gov link and all I saw were Medicaid and Medicare references. However, I did just take a great course at the CDA Spring meeting called , "Intro to Medical Ins Billing for the Gen Dentist." I was surprised to learn...

savvy

Thanks Jordan, I thought that was the case. I was actually asking for my buddy downstairs , Dr Clopton. His front desk mentioned yesterday that she had been working with tech support trying to do this. They have open office writer and wordperfect 12, both worthless imo. I'll forward this to him. Tha...

savvy

I ran a query that lists all the patients that have been seen in the last 3 years.
How can I print mailing labels?

savvy

Is your name on the claim? you stated "yes"

Is your tax id on the claim?

Is the claim filed electronically?

savvy

HIPAA as it relates to the dentist, is all about insurance. Specifically electronically submitted insurance. If one is all cash, and one doesn't bill insurance electronically (even as a courtesy for one's patients)one does not need to comply with HIPAA..........or so I have been told numerous times ...

savvy

Got back from California Dental Assn Spring meeting. Took a VERY informative introduction to medical claim billing for the general dentist. Seems like I have been missing out for years. Two questions: Jordan, how well does OD handle med claims? Can anyone else chime in on their experience using OD a...

savvy

Just curious, When one tries to change the backup path for a one-time change, there is a box that pops up stating "Save as default?" No, I just want to use the path this one time...... However that is not an option. Either one has to answer in the negative and use the existing default path, or one m...

savvy

My oral surgeon sends me a digital print of panos after implant surgery.
Of course I scan them into the Image folder.
However, none of the functions (move, increase, decrease, rotate and flip) work with .pdf images.
How can I rote these images.

Thank you.

savvy

Smiles,
From inside your program, go to Help/Check for Updates/7.8.3(beta) Released 3/7/2011/Install

I hope that helps.

savvy

Greetings, Is anyone else as frustrated as me and my staff with respect to creating a patient bill list? On my screen, the "Last Statement" column is always blank. Many of the patients have insurance, but no where does it indicate that a payment from the insurance company has been received. It becom...

savvy

We're all glad, too.
'Cause the new guy/gal buys drinks!

savvy

Hi Ray, Welcome! You have chosen a practice management program wisely. If I understand you correctly, you are basically asking if you can restore your data on another machine. Absolutely! When you are ready to run your office network, just backup your "home office" computer using a flash drive and "...

savvy

I can't seem to find "substitution codes" anywhere in the OD search index. When I go to a procedure code, ie:D2391, I see that the default is Ins.Subs. Code D2140 Only If Always. However, when I bill D2391 to insurance companies (some may down grade, some may not) I see nothing in the accounting mod...

savvy

Any update on the Pay Connect/OD bridge?

savvy

Jennifer,

It's been 6 months since your post above.
How are you liking MyPatientScheduler.com?

If anyone else is using it, please feel free to comment.

Cheers!!

savvy

Greetings, I'm in California. For all intends and purposes, Delta Dental of California has three programs: Delta Dental Premier, which are negotiated fees between Delta and the dentist. Delta PPO, this is a program whereby dentists agree to accept fees from a fee schedule determined by Delta. Delta ...

savvy

My goodness....
How much is a gallon of regular gas?
A large cup of coffee?
A 3 bedroom/2 bath home?

savvy

Forgive me....
Where do you practice ?

savvy

thanks

savvy

Dear AGD Patient Alerts Subscriber, Based on a number of concerns expressed by Academy of General Dentistry (AGD) members to the recent communication about its Patient Alerts program change, the AGD would like to provide you with some additional details. Unfortunately, the change to this program was...

savvy

Why the price difference?
($89 vs $139/$99)

savvy

I use GotomyPC.
$99/year
Works great!!......except when I use my 10" Acer netbook, then the field of view is greatly reduced such that it is hard to see the bottom of the host screen.

savvy

I watched my wife's Lasix surgery Tuesday on a 32" HD monitor. I saw exactly what the surgical team saw. It was VERY COOL!! Quite the WOW Factor. I spoke with the doc and assistants after.....they said it was quite easy to adapt to. Is any one using indirect viewing (like MagnaVu, Explorer, etc) rou...

savvy

I would like to see Auto Notes attached to these sheets.
Using drop down menus is quick and easy.
It seems that would make things much clearer......until transparency technology gets better.
My 2 cents.

savvy

It's your money....
but why not offer a complimentary "whatever" to any new patient instead of paying out real money?
You could potentially get 5-10 "prophy only" patients, pay out $600-1200 dollars just so you don't have to pay $149 for the reminder service.
Just my .02.

savvy

My server is partitioned such that my program files and data are on completely separate hard drives from the OS, Drive D & E. In the past, when updating OD one could change the location of the upgrade. Now it is unchangeable and defaults to Drive C. This has created multiple OD applications. Please ...

savvy

First, he did not sell and walk away. He, i'm reasonably sure, took stock options and, is currently on the Futuredontics payroll. Secondly, one can sue for whatever they want.....winning might be difficult. Third, at the time I posted I thought Futuredontics was a public company...it isn't. Fourth, ...

savvy

Bad news.... AGD informed me today that Patient Alerts (Dental Senders) will no longer be a free benefit...... only after I asked. Yet, it still is listed as a benefit to entice new and renewed membership. I'm dropping this service just out of principle: Tony McManus (Dental Senders developer) Aug 6...

savvy

Join AGD.
It comes with your membership under the name "Patient Alerts".

http://www.agdpatientalerts.com/Public/Home.aspx

savvy

You have lazy banks. Here in the SF bay area you can deposit checks and cash without a deposit slip through the ATM (WFB,BoA, Chase, Mechanics, etc). I use three (actually 2 banks and a credit union) Mission National Bank, Wells Fargo and USE Credit Union. Absolutely no problem In fact they prefer i...

savvy

Why make it so hard......
Print the standard OD deposit slip for the itemized list of checks/cash.
Take your pre-printed bank deposit, write the date on it, write "Batch" with one total and include the two slips with your deposit.
I've been doing that for as long as I can remember....way before OD.

savvy

Thank you for being so patient with me.

I like all your answers.

Cheers!!

savvy

So far, this sounds great. Need for clarification: If Doctor B at Clinic B does a procedure and bills to the insurance co, does the insurance payment go to the clinic address or the practice address? Can each clinic scan/import images that all clinics can see? Does this include digital x-ray sensors...

savvy

OK... From a third grader perspective.... I'm reasonably confident that the university sports medicine department in question has computers with some sort, probably Windows, server setup. I'm also reasonably confident that the EMR program is on one of these servers and, therefore, accessible to thei...

savvy

Thanks for the reply.

I'll place the EMR bridge on the back burner for now.

Regarding the multi-clinic Citrix thought....
Could you explain to a 3rd grader, me, what is involved or direct me to a Citrix for real dummies site.
Thanks!

savvy

Similarly....

What kind of $$ contribution would it take to get an OD to NextGen EHR bridge?
http://www.nextgen.com/

savvy

Greetings Jordan et al, As you may recall, I am one of the dentists on the sports medicine team of an NCAA Div I school that has roughly 900 athletes. There are two other dentists (GP and Endo). Each practice out of separate offices. Each of us treat athletes at our respective offices and, therefore...

savvy

Or in other words.....

How can I print to paper the List/Procedure Code fee schedule comparison?

savvy

I see in the Lists/Procedure Codes how I can get an on screen head to head comparison of different fee schedules.
I see in Reports that I can print a single fee schedule.

How can I print one report that compares all the fee schedules side by side?

savvy

http://www.youtube.com/watch?v=KX5jNnDMfxA

savvy

GRP...
What this?

savvy

7.4.8 to 7.5.3 took a long time, but was successful on my home computer.

Cheers!

savvy

FYI,
Today I tried to update from 7.4.5 to 7.5.1.
After download, it was installed.
Upon attempting to open the updated Open Dental, a error message appeared stating that the database is corrupted and to call tech support. And that one must restore from a previous backup.

savvy

Currently, we scan all the insurance bulk check EOBs (ie weekly Delta Dental payment) into PaperPort. Each month we create a folder (ie October) within another folder that is for the year (ie 2010). Located in the month folder are scanns of each of the weekly EOBs. Of course, this info is outside Op...

savvy

Luke stated that one should never need to access the A-Z Folder. If that is true.... Please tell me how users of Apteryx import a document created using the Document List from the Apteryx program (In my case, Cliniview)? In my case, I have a patient's Cliniview file open. I select the image that I w...

savvy

I found this thread awhile back......
I have no idea what the reply means, but perhaps it is language for a driver.
If it is....I wouldn't know what to do with it any way.

http://h30434.www3.hp.com/t5/TX-TM-Seri ... td-p/71036

savvy

I have an ebay intraoral wand camera. I have not been able to get OD to recognize it. I use Cliniview by Apteryx. When I try to capture an image using that software, I can get as far as seeing the image on the screen but when I squeeze the button to actually capture the image an error message appear...

savvy

Sure.... I'm not saying that there isn't a work around.... or many work arounds, for that matter. I'm saying, that if you had a patient named Joe Patient, there ought to be an image file called Joe Patient..... Not a folder named Jho Payshunt with Joe Patient's images in side it. What's the point of...

savvy

So it seems, I do things differently........ This morning I had a problem. One of my staff members was trying to scan an EOB into a patient's file using our non-TWAIN compliant scanner. To do this, one needs to access the A-Z patient folder. Today, though, the patient was not listed in this folder. ...

savvy

I would like to add a recall for taking periodic x-rays (ie:yearly) for implants and endo treated teeth.
Generally, these would be PA's.
How can I set this up without having all PA's for a patient triggering this recall?

savvy

Not sure in what context you are referring, but...... I have a phone panel in my office. It is a 3x3 foot board with 16 interconnected punch blocks mounted on it. The 4 telephone lines (each line is one telephone number) connects to one of the blocks. From that block, the lines connect to my Lucent ...

savvy

Greetings, For panos, x-rays, slides and photos I use an Epson Expression 1680 Pro scanner. It works GREAT, albeit slow. For paper documents and plastic cards (driver license, insurance, etc) I use a Fujitsu ScanSnap S510. It works very well and is very fast. However it does not have a TWAIN driver....

savvy

Come on Rick, have some sensitivity...... Everytime I see an Intellident screen shot, it brings a tear to my eye. It's been six years since I lost her, but the pain and sorrow still lingers on. There will never be another one quite like her. Now I must go and crack another cold one in her memory. RI...

savvy

Go to Setup, then scroll down to Program Links. Select "Add" In the Description blank, I put MS Word Put a check mark in the Enabled box In the path of file to open box, copy your Word.exe link (mine is E:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE In the Text On Button box, I put MS Word I...

savvy

Greetings,

As you may recall, I am part of the Sports Medicine team of a major NCAA Division I school (see avatar).
They recently moved to EMR using NextGen http://www.nextgen.com/.

What are the chances that Open Dental could be bridged to this?

Cheers!

savvy

Hmmmm,

All works fine from Home computer.
Work computer is the culprit.

Sorry if I caused confusion.

savvy

I guess I'm odd man out......
I'm logged on to Google and still get the above notice (as per 4:46pm Pacific Time)

savvy

This is now what I get with all the above links: The bad news is that Google Docs has just encountered an error. The good news is that you've helped us find a bug, which we are now looking into. We apologize for any inconvenience this has caused you. In the meantime, if you'd like updates on this an...

savvy

#1, No Workie.
#2, Yes Workie

savvy

There has been references to additional software that makes life better/easier for OD offices.
Examples are CutePDF, OpenOffice, Modzilla etc.

What do you use and why?

Cheers!!!

savvy

I had an extensive conversation with a patient by phone this evening. I want to document the conversation in the patient's chart where it is in view and in chronology. How is this done? I was thinking I would create a No Fee procedure code (Telephone Conversation). Any one have any better solution? ...

savvy

afeuer, It seems you are misunderstanding this thread. I'm pretty sure the poster and Jordan are referring to the Accounting feature found in the Manage Module in the second column of options under Tasks and Backup. I'm currently using QuickBooks 2008 for both my general business accounting and payr...

savvy

Where can I find the statement template?
I would like to edit it to include the 4 digit AmEx code as well as other minor tweeks.

savvy

Thanks Jordan. However, you should have left out, "You would send images the same way as you currently do". I currently have a link to Word as well as CliniView in the Chart Module. I have templates along with autotext and I insert the image(s) on the document. The document (.doc) is then attached t...

savvy

OK.....Sorta got the hang of Sheets. With creating my custom lab slip I have included: Check boxes Numerical tooth arch I have been told that I can not email the lab slip directly as of now. However, I have not figured out, or been informed about the following: Attaching Images Using Auto text or Au...

savvy

afeuer, could you elaborate please.....I guess I missed that thread.

Thanks

savvy

Thanks!

savvy

I would like to add additional workstations on my peer to peer network (2 workstations in ops). The problem is that I have maxed out the XP Pro "server" already with 10. The question...... If I add a new computer running Windows 7 Pro and turn it into the "server", will this new setup allow more tha...

savvy

You are The Man!!!!

savvy

Thanks.

savvy

Thanks to Dr Starck, I'm getting the hang of Sheets. Now...... How can I email my newly created lab slip to the lab? I enter their email address in the lab info and I enter the email address in the Print/Email section of the Sheet, but that's as far as it goes....It goes nowhere. Assistance please.....

savvy

I'm sure this will be answered by, "Make Feature Request," but........
Is there a reason that the options B(uccal)/F(acial), L(ingual/P(alatal) and I(ncisal) have been left out of the Quick Button selections?

savvy

THANK YOU!

savvy

On April 21st, Jordan posted that complete instructions for Sheets was posted online. Well.......... I see the posted section, but to me, it is more informational than instructional. My question is, How does one actually create a sheet? For example, I have a scanned image of a my lab's slip, how doe...

savvy

I second Enamel.......
Auto Log Off should be implemented.

savvy

Here is a slightly different perspective" The practice is 59 years old. I have had the practice for 17 years. 6 years before that, computers were introduced.......accounting and recall only (Dentalis....MS Dos). In 2000, Intellident (FABULOUS!!) Dental Software was implemented, though charts were st...

savvy

I must admit, I have not tried to use the Sheets function. My first attempt is with Lab Slips. I have a few questions: -Is it possible in the "Instructions section" to use either the OD Auto Notes feature, MS Word Auto Text or another similar short cut? -Using a Glidewell Lab slip as an example, can...

savvy

I use Apteryx (CliniView). Works GREAT!!

savvy

Touche'

Cheers!!

savvy

Respectfully, this is the issue I have with Feature Requests..... I'm not asking if it would be possible to do something that isn't yet created. Open Dental has already has a feature that implies it will do something. All I'm asking is that the feature already installed.......works. It seems really ...

savvy

I have a patient that was on Prophy Recall 6months. She had existing FUD and 3 lower teeth and an RPD. Now she has Complete Dentures. I have her set up for 1 year Denture Recall. However, the Prophy Recall will not go away. When I select "Delete this recall" for the 6 mo Prophy, the prophy recall re...

savvy

Thank you for explaining it.
I will make the change in the morning.

Cheers!!

savvy

The short answer is no. The only procedures in my office assigned as hygiene procedures are prophys and root planes. But if they were, would not all the x-rays taken by anyone other than a hygienist be credited to hygiene? or Are you suggesting that a hygiene procedure done in a "dentist" op will be...

savvy

I guess that is kinda the point....... The dentist generally doesn't take x-rays. It is either the assistants or the hygienists. In my office, they both do panos, bwx and pa every day. One hyg is more pano friendly than the other. I would like to be able to see just how much more friendly. FYI, In C...

savvy

You're not the only one.
Signed,
Clu Liss

savvy

I run a Procedures report for Hygienist 1.
The only things that appear are 01110, 1120 and 4341.
No x-rays, panos or fl show up.
Setup= hygienist is only provider for the op

yes, change of provider is done.

savvy

I asked this before. Please refresh me...... If an operatory is assigned a provider, why can't all the procedure codes associated with that op be credited to the provider? And/or........... If a practice has one dentist and two or more hygienists and patients are seen by any or all hygienists, how d...

savvy

Superb.

savvy

I really don't know what #1040 means.....
" Overhaul and combine the two existing reports and possibly the planned appt tracker."

What two existing reports?
And
Why only, "possibly the planned appt tracker"?

savvy

As I have stated many times before....... What I REALLY liked about my previous pms, Intellident, was that it was easy for any 3rd grader (New Hampshire, Mississippi, California, etc). You clearly have a higher standard. I was unaware that Oregon had so many MacArthur Award candidates that were in t...

savvy

Upon further consult with my front desk (new BTW), it was not a recall postcard (Sorry), the patient had an appointment scheduled. My front desk person, dragged the cursor over the appointment, the pts info (less Deceased) appeared including phone number. She called the, unknown to her, deceased pat...

savvy

Is there a way to automatically cancel future appointments or pop up a warning that the patient has future appointments scheduled?
A patient that passed away 7 months ago, changed to Deceased at that time, had a recall card sent to them for their 8 month recall appointment.

savvy

What's the deal?............ This is absolutely driving my staff and me crazy....... I treatment plan a single procedure for a patient ( DO comp #3). Some time in the future, my front desk pulls a report for Planned Treatment, the above TX plan is not listed. She remembers that the above pt should h...

savvy

It sounds like you may not have all your patient's email addresses entered.
Or that some procedure codes are not included in the Dental Senders end.

savvy

I'll accept that. My bank accepts the OD deposit slip for the itemization. Then I fill in the date, write the word "batch" and include a total on the banks preprinted deposit slip. So each deposit includes the checks, theOD deposit slip and a one line completed pre-printed bank deposit slip that rea...

savvy

Today I followed the online instructions for installing the special bank deposit font. I also noticed that my deposit slip does not look like the OD User Manual example. It never has printed a date range. It never has indicated type of deposit. It never has printed, "Deposit into the account of........

savvy

I was hoping you would know the "somehow." Basically, about 30 patients, that I know of, that were seen for prophy and exam 6-8 months ago did not appear on the recall list, nor were they scheduled in the future. All were "Disabled". It was only brought to our attention when a few of them called ask...

savvy

Somehow, patient recall is being disabled.
This has happened before.
It effects multiple, unrelated, patients.
What causes this?
Can someone post a query that will list All Patients With Disabled Recall (Prophy)?

savvy

2 Gs ain't gonna cut it..........
My OD backup now exceeds 7 gigs........
and that does not include digital x-rays.......they are in CliniView (apteryx).

savvy

Related......... How does one resubmit a claim WITHOUT deleting the notation regarding the first submission? Example: If one sends a claim today, the date sent is today. If one needs to resubmit, the date sent changes to that date. The initial date is lost. Maybe a line item note can be inserted in ...

savvy

I saw the Patientinfo.pdf example in the OD manual. Here is my office Health History form: http://www.theonlinepractice.com/pro/websites/738206998/pdf/PATIENTHEALTHHISTORY.pdf How can i make the Yes/No and Comment sections editable? Now the real test question......... Can each response be coded in s...

savvy

For starters.......
Billing Type window in Patient Info screen and Patint Info Chart screen.

Where else does this appear?

savvy

Is it possible to change the "Bad Debt" billing type to be written in seen in red?
It sure would be appreciated.

savvy

Correction.....

I do not use Dental Senders.....I use AGD PatientAlerts.......which is suppose to be a beefed up Dental Senders for Academy of General Dentistry members....
or so they say.

savvy

I'm having the same experience.
Only been using Dental Senders 6 months.

savvy

Well, now that you got all this free time..........get on it

savvy

Damn you!!

savvy

Here in California, overtime is not only more than 40 hours worked in one week, but also any amount of time worked over 8 hours in a day.
Is there a way to include the over 8 hours/day in the Overtime section of the Time Clock?

Thank you.

savvy

Delta Dental of California is 14 years and younger....in other words, becomes Adult Prophy on 15th birthday.

savvy

That was it.
Thanks!!

savvy

Good question.......
I'll ask my front desk......

savvy

The problem: There are some patients that are scheduled for a recall appointment (D1110 Prophylaxis) and the "Sched Date" in the Family Module Recall box is blank. These patients are not appearing on any of the Appointment Lists, so I don't think they are in conflict. In all cases, there is a type o...

savvy

Oh!

This might sound a bit sarcastic but....I wish I got that reply from you last night. If so, this thread would never occurred.
In any case, I now understand.

Thank you (sincerely).
Cheers!!!

savvy

I feel like I'm in an Abbott and Costello skit......

Are you saying, I can't run in Direct X,
or, No one can run in Direct X.

savvy

Everything works in OpenGL.
I want to know how to get it to work using DirectX.

savvy

If using Direct X Tooth Chart: Chart graphics shows previous 3D teeth with white sectional circles on the occlusal/incisal. If there is a restoration, the circles, only, have color representing the surfaces involved. If there were charted previous missing teeth, the teeth graphic is there, the circl...

savvy

Ok, I'm now back working fine after doing my restore as listed on the other post.
I changed the graphics to OpenGL Format#7.
My graphics card is NVIDIA GeForce 8300GS
3.0GB RAM
DirectX version 9

What do I need for the OpenDental graphics to work correctly?

savvy

First let me say, I feel your pain. This is how I got rid of the Unhandled Exception error at the start of OD...... I had a backup of my last good working version. For me it was version 6.9.3 (except for the chart graphics issue). Previously, I updated Open Dental directly from v6.8.27 to v6.9.1. To...

savvy

I updated to vers 6.9.3. Prior to that I had no unhandeled error messages. I noticed that procedures that required a missing tooth (extraction, pontic, RPD,implant, etc)could not be posted (got message that I needed to choose a tooth even though I had). Then I noticed I could not make a tooth "missi...

savvy

This is very annoying.
Can't post pocedures that require a missing tooth.
The only thing that changes are those new sectional circles.
Either fix or go back to the way it was.

PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

savvy

Version 6.9.3
Extracted teeth and missing teeth do not leave chart graphics.

savvy

UPDATE- Problem solved. In the past, when I would restore to my home computer, the process asked where the images would be stored (Restore A-Z Images to this file, Example C\opendentalimages). In the past, that would be all that was necessary (I have been doing just that for the last 4-5 years with ...

savvy

All images. In the Image module of the restored home computer is the, from what I can tell, the same listed images as on the office server. However, when any image is selected the message Image Not Found appears. All patients that have photos associated with there Family info have "thumbnail not ava...

savvy

Recently, after backing up OD from office server on a Sandisk 8GB flashdrive then restoring on home computer, then attempting to open previously accessible images get a message......File not found.
What gives?

OD version 6.9.3.0

savvy

Fields would drag, very slowly....image did not.

savvy

Ok, I used Snag-It to convert to a jpeg.
After MUCH trial and error, I was able to shift the image to where I want it.
Don't you think it would be more user friendly if there were reference points or a grid for the X/Y coordinates?

savvy

I'm using a copy, yes.
I'll keep at it.
Cheers!!

savvy

Actually, I want my letter sheets to have my letterhead.
My letterhead isn't complicated, just different sizes of the same font (Times Roman), centered.
MS Mord won't save the doc as a JPEG.
Sheets won't let me have different sized font (at least I can't seem to do it).
So, what does one do?

savvy

Hmmmmm.....
version 6.9.1
Where, how, does one add images (Letterhead) to Sheets?

Cheers!!

savvy

Well, sort of....... The initial request, and thank you for granting it, was to have patients removed from the recall notice list after a notice was generated. However, it is still valuable to know who is past due. Using the current format, having 16 patients on the recall list gives a false conditi...

savvy

I'm using 6.8.19. I see the conflict. The recall list is notification driven. If a notice was generated within a set time, the patient is no longer on the list. There needs to be an easy, quick way to generate a list of Patient's Due that is not notice dependent. As it currently is configured, the r...

savvy

What if they haven't had any of what you stated above? Let's assume I'm a relatively new user and converted over a 50 year old practice from my old PMS. I haven't "seen" any patients using Open Dental. However, I should have a listing of "patients that haven't had a prophy in 2009". I ought to be ab...

savvy

Forgive me....I still am dumbfounded regarding OD's Recall. I want a list of patients that are due to have a cleaning appointment. I'm sure I have more than 16 patients, but that is all that is listed. I want a list of names of everyone in my OD database that has not had a cleaning/exam in 2009. Why...

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