Open Dental Forum

Yorek

Yup.. agreed. Bills can be confusing the last thing we need is out of sync time line. I'm particularly 'fond' of posting an insurance payment then billing the patient for the balance.. 'Bill sent' is almost always the line 'above' the payment entry .. so it does look odd and confusing. This is an im...

Yorek

Hersh, We all seem to be on the same page but have slightly diff requirements. It's obviously important to be able to distinguish between Proposed.. Started.. Complete Treatment. Variables: 1) When to charge a patient's account.. More important in especially large complex restorative cases, not smal...

Yorek

This is something that's been on our minds for a while. I agree with Jordan that the fee must be charged when the prosthetic is started Maybe this will help with the rest.. My old, old software, which holds no candles to OD, did it like this.. When any prosthetic TX was selected there were separate ...

Yorek

Is there a way to distinguish prosthetics that have been started but not complete? Now status for Crowns/Dentures are either treatment planned or marked completed. Is it possible to indicate status: "A) Tx Planned B) Started" or C) Finished then Started crowns/dentures etc would show up in reports o...

Yorek

I remember years ago in a risk management course they advised NOT to write fees on the treatment notes. The rational was.. if ever these were needed in a court of law The fees might be used to inflame an otherwise impartial jury. Is there a way to deselect fees when printing out Tx Notes? And if nec...

Yorek

Here are two suggestions to improve security. The "Deposit" is a second way to confirm checks have actually been deposited once entered in OD. 1) in Edit Deposit Slip" include another Box to show : Total payments perhaps under Date. This is different from "check made" and this $dollar value would be...

Yorek

So as I said, I was no Geek. (no insult meant). Here's what I did to try to encrypt a 'test' folder in my doc's It didn't seem to work.. Clicking sequences.. ----------------------------------- Right clicked the 'Test' folder Selected.. sharing and security general tab Advanced encrypt Apply.. Choos...

Yorek

Can we please include scanned documents on this 'voted' feature. It'd be easier to know the entire program is 'bullet proof' secure from the 'factory' and not have to resort to manually encrypting the files ourselves. I'm not that geekish and don't want to leave the front door open by 'accident'! (I...

Yorek

I think it was mentioned before that Data in MySQL is secure. Our question is.. Are our Scanned (JPEG) documents in OD Images Secure? Seems like anyone can open these. These are Documents which may contain regulated patient information. (Does anyone scan EOB's, health questionares or driver's licens...

Yorek

NY State required new Rx pads that have consecutive numbers. Two things needed to comply with NYS.. First, a box or place on the Rx in OD to show these consecutive #'s (and could automatically fill in the next consecutive #) And second a data base of all Rx's entered into OD that could be viewed, pr...

Yorek

I sometimes find the font size and text boxes a bit small. And the need for scrolling to see all the notes limiting (sometimes PITA...just kidding!) Can this be adjusted? We had an old program with many weak points. But it had some nice 'ease of use' features. One which in particlular It could enlar...

Yorek

Does anyone know if these pen tablet like Wacom's Bamboo or any other pen devices
can be used for a signiture pad or to enter drawings or handwritten notes?

Yorek

We've looked in the procedure edit window under Implant "Abutment" D6057. Doesn't seem like it has a separate 'paint type'. So when we select paint type "Implant" It's as if we have no tx plan for the abutment, Only the graphic for the implant shows. Are we missing something? We also do a considerab...

Yorek

Yup, I also noticed there was no Chart Graphic for implant abutment D6057 and D6056.
Wasn't there a graphic for these codes on earlier versions?

Yorek

We like Acct Module. The 3 columns, choronologic order and colors used make it easier to understand and to differentiate claims sent and paid. But.. The only things not easy to differenciate are 'unsent' claims. (The word 'unsent' is not so easy to see (Small fonts and old eyes).) Is there an easier...

Yorek

We spoke a while ago about security of the data base. Backing up to mobile USB devices can become a liability if lost or misplaced. I just got a letter from my old software company (that doesn't hold a candle to OD) but they offer HIPPA encrytped (if there is such a thing) data base and back ups. Is...

Yorek

This sounds like it might be related.. We're thinking of starting to offer the oral cancer screening using the detection kits on the market. I just started an informal patient survey using excel I ask the patients just a few simple questions as I'm doing the clinical oral cancer screening. 1- would ...

Yorek

We like printing addresses on plain standard inexpensive envelopes and actually use another program to do so. Yup, sounds cheap, but it just doesn't make any sense not use the computer to print an envelope. it's too simple. If anyone can get Sheets to work with standard 9 or 10 envelope please post ...

Yorek

We used to do indicate Balances with our old statements in Excel like this... Total balance = Est'd Insur. pending = -------------------------- Est'd Pt portion Due Now = It worked well in those instances when the insurance estimate was wrong for any # of reasons, like they forgot to tell us about t...

Yorek

When patients are made Inactive,
shouldn't they automatically have their recall status 'Disabled" ?

We've had instances when patients are called
when they shouldn't have been.

Can this be corrected.

Thanks.

Yorek

I agree. 19inch wide screen seems to hit the sweet spot. If you haven't used them yet, try the TASK LIST. Might take some time to get used to it but it's worth it.. We got rid of most of our paper sticky notes. Works best 'Locked' to the right side of your screen.. Go to SetUp=> Misc then the option...

Yorek

Is it possible to add a check count column next to each check and the total # of checks at the bottom next to the total deposit dollar amount? This would make it a easier to reconcile the # of cks in the deposit with the printed deposit. (especially useful when there are a lot of checks.) ----------...

Yorek

Dont' know if anyone has mentioned this before. But same day entries in the ledger are not necesarily posted in the order they are entered. For eg. Today we entered a claim payment followed by a group insurance discount then patient payment and then the email statement. They appeared sorted with the...

Yorek

I like the way this forum works. ------------------------------------------------------------------------ Just one last thought that might make the 'ledger' a bit easier to use. This pertains to differenciating treatment lines that have been submitted to insurance from those that have not. Yup, I kn...

Yorek

With regards to Write Offs.. We like the 3 column layout of the ledger as it is. Eventhough all the information is there in the Claim Detail, we find that combining write offs with insurance payments as one number in the "credit" column to be.. 1- a bit confusing, because we usually think of the cre...

Yorek

Simple work around is to get a stand alone monitor and plug it into the mini. The mini computers I've seen have a port for this purpose. Then get a wired or wireless keyboard and mouse to make the thing act like a full sized desktop. I just read that mini's are so popular the next versions may have ...

Yorek

We have been using multiple monitors for years. Can't work on just one monitor anymore. Research says you and your staff can be 20% to 40% more effective. Patient's love that we're so 'high tec' and many thank me for showing them how. The best set up is TWO IDENTICAL monitors (so resolution is not a...

Yorek

We have Verizon DSL and get offers with the monthly statments for HIPPA compliant email security for about $7 bucks per month. If I read the offer properly it says.. once you sign up it encrypts your email mssg and only the receiving person can read it, and they DON'T have to have the service. Can a...

Yorek

Many reports have options for sinlge date and date range. Personally I always want 'All' dates. We have to manually 'scroll' back about a yr. to try to keep any patient from 'slipping thru the cracks' Is there a reason we don't have an option for "All" If it's to keep search time down can we at leas...

Yorek

Can you explain how and where to set up auto notes.
Did I understand properly that you could have drop down box
with several choices such as 'WNL', Pathology', 'Thin Zone Attachment', etc.

Yorek

We use a 17inch monitor and like to keep post it notes on the right margin about 1.5inches wide. So we try to re-size OD to give us room for our 'Urgent ToDo List' but it doesn't 'stay' the size or location we want. (Windows usually remembers a re-sized window when you close it). But after a few tab...

Yorek

Sounds like the resolution is acceptable.
Can you give more specifics on this 200.00 camera?

Yorek

In NY we must use security Rx pads. Each script has an individual identifier. This includes a root id made up of a few letters and #'s followed by 2 or 3 sequentional #'s on the end. Would it be difficult to include an ID box in the OD Rx section. Once we enter the 'root ID', the program would autom...

Yorek

In a recent upgrade, frequently used items became hidden behind new tabs. In Account Module.. Email is now place behind the Communications button. We use e-mail all the time for billing, reminders and other communications. Also, In the Chart Module.. We frequently use the 'Show' filters that used to...

Yorek

In Account module. Is it possible to put the date a claim was sent to ins Co in the same text box as the original claim? This way we wouldn't have to click and open the claim to see this information. I know we're heading towards a separate real time line entry for the claim, which is great.. But we'...

Yorek

Thats what i was thinking..
And yellow for pending.

Also, possibly black for paid to reduce a rainbow of colors.
Would it be possble to let us pik`n choose colors in setup preferences?

Yorek

In Account module, we have 2 filters now.. Show history and Show Notes. We'd like to see an additional filter to show only 'Claims Pending'. When pt's have a lot of work done there are many lines of treatment, sometimes a claim becomes hidden under the top header line. This would make it easier to s...

Yorek

We all have our own ideas as to what's important. My feeling is less is better as long as we have a running balance column. All the discussion here reminds me of a funny but annoying Pelton Crane Unit we have. Bare with me.. The Chair is about 5yrs old, still very sleek and modern looking. However, ...

Yorek

If your scanning regular pa Xrays you may need a special adapter. I've been digital for 9-10yrs so I don't have much experience. However for regular documents we like the Brother MFC 3240c. Don't know if they make it anymore but any similar one should be ok. It's inexpensive, sheet fed and scans pre...

Yorek

Actually, I've was thinking of these "Digital Pen's" I've seen ads for. They copy an image of whatever you've written with their "Pens" on standard paper to your computer. So you don't need any special training. My thoughts would be to activate the link to the pen when the signiture window opens... ...

Yorek

Is it possible to enlarge the signiture area so we can include handwritten notes as well as the signiture.

I have a feeling you've already thought of it or it's on the list.

Yorek

I think we all probably have our own ideas how the pt's Billing Statement should look. For instance we'd like to to change these headers.. Patient =>>> Est'd Pt Bal . (with 'Bal' below Est'd Pt, but in a double thick text box.) Ins Est =>>> Est'd Ins Benifit (Sometimes we'd actually like to hide the...

Yorek

Agreed, it's nice to know when the information was entered. When we change a tele #'s we sometimes put the current date (yr/Mo) in the same text box, at the end of the Tel#. (I'm sure this will be a problem when we start to use auto dial) So, is there some way to indicate the date that each line was...

Yorek

Reports are great but we need the info Real Time 'On The Fly". When Patients call with last minute cancelations. We have to know if we should be naughty or nice to them. (and if the patient is taking advantage of us.) If we don't have real time it's possible for a patient to slip by 2 or 3 times bef...

Yorek

The 'inexpensive' intra oral cameras sound great. But could use a bit more detailed help here for us camera novices. I went to eBay and found a few camera's from China. Is there a consensus on the best one? I'd like to be able to configure the camera for direct imput into the patient's image folder ...

Yorek

Except for maybe the last 4 digits of a credit card, (which is needed to tell a patient their card is no longer is active), the only employee needing access to private data is the insurance person once the info is entered into the system. So these are always "locked up." Occationally someone other t...

Yorek

I'm glad this topic was received so favorably. My thoughts were.. clearance would be given with the "permitted user's" log on (ie password). A time-out could be set up individually by each office in administrators' preferences. Lot's of cool ways and things to do with this. It's up to Doc S. I can't...

Yorek

Another security issue.. I don't know if this is already in place or on a short list, but.. with identity theft making the headlines almost every day, Are there any plans to encrypt patients' Social Security and Credit card #'s? No matter how hard we try, laptops get stolen, USB drives get lost and ...

Yorek

I agree, but not only so staff knows when to take bw's or fmx and not only as a Query-Report. How many times do patients call (especially at our busiest time) And ask.. when was their last cleaning? What they are really asking is how soon will my insurance pay for my next appearance! Now, we have to...

Yorek

As both of these entries are meant for clinic notes, Shouldn't they open with one single click To the text box Ready for immediate typing of our notes. Now, they first appear under the progress notes area, with no notes.. Then have to be double clicked to open, so text can be entered. Not a big deal...

Yorek

It would be nice to be able to graphically view the different Tx Plans in the Chart module. I'm sure you could come up with your interpretation if you agree, but one such way would be to add 'Forward' and 'Backward' arrows next to "TxPlan" under "Show: ". This would allow us to "Scroll" thru the gra...

Yorek

Jordan, if your basic formular is.. >Insurance portion + The patient portion always add up to the ------------------------------------------------ = Procedure fee (CoPay) It's not possible to accurately figure Alternative Benifits this way. Because with Altern Benifits there are 2 proceedure fees an...

Yorek

Since the whole idea is to have accurate accounting to keep the patients and front desk happy.. Can you move up the Alternative benifit calculation as well. It still seems buried down your To-Do List. We still have to manually figure how much the patient owes each time we do a posterior composite or...

Open Dental Forum

Search found 53 matches

Re: procedure notes order

Re: Reminders for different phase of treatments

Re: Reminders for different phase of treatments

Re: Reminders for different phase of treatments

Printing out Tx Notes..

Re: embezelment

Re: Encrypt SSN and Credit Card #

Re: Encrypt SSN and Credit Card #

Scanned documents Security question..

Re: prescription security

Re: Box under the chart

Re: How "paperless" are you?

Re: chart graphics

Re: chart graphics

Account Module..

Security issues..

Re: Tracking patients?

Re: Sheets: Printing Addresses on Envelops

Re: Statements for patients paying

Re: Inactivate patients

Re: Monitor size

Re: Security Issue with Deposits

Ledger Sequence

Re: Write Offs

Re: Write Offs

Re: Dell mini and XP home

Re: 2 monitors

Re: Secure email

Re: Claims Not Sent Report WORKS GREAT!!!

Re: Soft tissue exam

Re: screen size limits

Re: Intraoral Camera from Ebay

Re: Tamperproof paper for RX

New Tabs hide frequently used functions..

Other Security issues..

Navagation re Tooth and Clinic Notes..

Calculating Alternative Benifits..

Acurate PPO calculations