Search found 7 matches

by Sean McAnally - X-Charge
Fri Apr 04, 2008 8:26 am
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 60571

Re: Credit Card Processing Integration - XCharge Feedback

mvoschin , Your question was quite timely. During my verbal conversations with X-Charge, I specifically asked about any recurring monthly fees . (I did not want to setup another card processing fee with monthly dues for x number of years.) I almost signed the faxed contract, when I was surprised to...
by Sean McAnally - X-Charge
Fri Apr 04, 2008 8:07 am
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 60571

Re: Credit Card Processing Integration - XCharge Feedback

Hey Sean, I was wondering what other monthly charges apply besides the 3 year contract? Additionally, what is the cancellation fee, in case we would not be happy with your service along those 3 years? Thanks The cancellation fee is the equivalent of the balance of your 3-year contract's minimum mon...
by Sean McAnally - X-Charge
Fri Jan 25, 2008 8:17 pm
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 60571

Re: x-charge

I too have just signed up and haven't used them yet. The sign-up was easy and friendly. The fees they quoted me are 1.77% - 1.87% depending on the card plus $10 a month steve 1.77-1.87% is higher than the 1.33% i get thru bankcard plus $15 monthly. the x-charge looks attractive, but for a high volu...
by Sean McAnally - X-Charge
Mon Jan 14, 2008 10:09 am
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 60571

Hey Sean, Since you are on this forum, can u explain on why does one need to sign-up for the 3-year contract ?. I had signed a 2 year contract with my current provider, since they gave me the Hypercom T7 free, so..I guess in some way...I knew why I was signing the contract but in the case of X-char...
by Sean McAnally - X-Charge
Fri Jan 11, 2008 7:35 am
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 60571

There is currently no signature capture device that works in this integration (it is on our "to-do" list here at X-Charge). So an electronic file could not be saved in lieu of keeping a receipt. There is an online method of reviewing the information about receipts through GAA access. If you do not h...
by Sean McAnally - X-Charge
Tue Jan 08, 2008 7:47 am
Forum: Main Forum
Topic: Credit Card Processing Integration - XCharge Feedback
Replies: 38
Views: 60571

OpenSource, I'm sorry to hear that your experience was less than ideal. We can't offer free equipment to some users and not others. We are already offering the software at no charge. We were not able to perform the merchant statement analysis immediately because there were others waiting for their o...
by Sean McAnally - X-Charge
Wed Oct 03, 2007 7:27 am
Forum: Main Forum
Topic: x-charge
Replies: 2
Views: 9072

Hardware information for X-Charge

Greetings all, The list of hardware is listed at the http://www.open-dentx.com website in the form of a PDF file. Shopping.com usually has a good selection of vendors who are selling the products at a competitive price. We, too, sell some of the items in the case you are in a bind. One link (for the...