Thanks for responding. According to your comments, it is responding the way it is designed.
I'll put in a request. BTW, just update to the latest version. Thank you.
Search found 69 matches
- Wed Sep 16, 2009 11:37 am
- Forum: Main Forum
- Topic: Progress Notes
- Replies: 4
- Views: 6833
- Sun Sep 13, 2009 10:28 pm
- Forum: Main Forum
- Topic: Progress Notes
- Replies: 4
- Views: 6833
Re: Progress Notes
6.5.24.0
- Fri Sep 11, 2009 6:50 pm
- Forum: Main Forum
- Topic: Progress Notes
- Replies: 4
- Views: 6833
Progress Notes
I'm having trouble with the chronology of my progress notes. For example: today a patient had a root canal, post and crown prep on tooth #19. These three procedure were attached to the appointment in the correct chronological order (root canal 1st, post 2nd and crown prep 3rd) The appointment was se...
- Fri Jun 19, 2009 6:08 pm
- Forum: Main Forum
- Topic: Paint Types
- Replies: 4
- Views: 6952
Re: Paint Types
Thank you, that will help!
- Fri Jun 19, 2009 7:29 am
- Forum: Main Forum
- Topic: Paint Types
- Replies: 4
- Views: 6952
Re: Paint Types
Bummer! Can I add tooth range graphics?
Let's say you are placing crowns on #6,7,8,9,10,11.
I use codes for Multiple Crowns, Multiple Extractions, Multiple Implants, etc....so I can save time with my entries,...
one entry instead of SIX!... but my graphics are paying the price.
Any solution?
Let's say you are placing crowns on #6,7,8,9,10,11.
I use codes for Multiple Crowns, Multiple Extractions, Multiple Implants, etc....so I can save time with my entries,...
one entry instead of SIX!... but my graphics are paying the price.
Any solution?
- Thu Jun 18, 2009 11:32 pm
- Forum: Main Forum
- Topic: Paint Types
- Replies: 4
- Views: 6952
Paint Types
I created a new procedure and code; "Multiple Implant Placement".
I selected the treatment area as "Tooth Range" and I assigned it a paint type,... namely the exisiting paint type "implant"
However, it doesn't show up in the chart graphic.
How can I correct this?
Thank you
I selected the treatment area as "Tooth Range" and I assigned it a paint type,... namely the exisiting paint type "implant"
However, it doesn't show up in the chart graphic.
How can I correct this?
Thank you
- Fri May 29, 2009 4:03 am
- Forum: Main Forum
- Topic: overdue recall list
- Replies: 1
- Views: 3962
Re: overdue recall list
never mind, found it 

- Fri May 29, 2009 3:23 am
- Forum: Main Forum
- Topic: overdue recall list
- Replies: 1
- Views: 3962
overdue recall list
silly question
how do i generate an overdue recall list?
could have sworn it was under "reports"
how do i generate an overdue recall list?
could have sworn it was under "reports"
- Wed May 13, 2009 1:06 pm
- Forum: Main Forum
- Topic: Payment Plans
- Replies: 8
- Views: 12742
Re: Payment Plans
That would be great. When can we expect the changes?
- Wed Apr 29, 2009 3:26 pm
- Forum: Main Forum
- Topic: Payment Plans
- Replies: 8
- Views: 12742
Payment Plans
Often times we would spread the terms of a payment plan over the length of time a treatment plan would take. For example, a treatment plan for implant placement, abutment and crown for a single tooth might cost $3,000 and might take 6 months. So, we might offer a payment plan of $500 per month for 6...
- Fri Mar 27, 2009 2:34 am
- Forum: Main Forum
- Topic: Procedure List gone screwy
- Replies: 2
- Views: 4825
Re: Procedure List gone screwy
ugh! but will do. Thanks for the quick response.
- Thu Mar 26, 2009 2:57 pm
- Forum: Main Forum
- Topic: Procedure List gone screwy
- Replies: 2
- Views: 4825
Procedure List gone screwy
Somewhere along the lines of upgrading, several of my procedure codes were inadvertantly recategorized. When starting with OD, I set up a new category of codes called Appointment Compliance. We had amybe 1/2 dozen procedures listed under this category. However, now several other ADA procedures are l...
- Wed Mar 25, 2009 7:09 am
- Forum: Main Forum
- Topic: Procedures "Out-of-Order"
- Replies: 0
- Views: 4167
Procedures "Out-of-Order"
Often times, I attach multiple procedures to an appointment. When they are set complete, they don't appear in the chart (procedure notes) in the correct chronological order. For example; Root Canal, Post, Crown Prep .....all attached to one appointment in that order. But they show up in the procdure...
- Wed Mar 04, 2009 9:15 am
- Forum: Main Forum
- Topic: Changing Fees
- Replies: 2
- Views: 5985
Re: Changing Fees
aha! THANK YOU!


- Wed Mar 04, 2009 4:45 am
- Forum: Main Forum
- Topic: Changing Fees
- Replies: 2
- Views: 5985
Changing Fees
How do I change a fee? I tried: Lists, Procedure Codes, Clicking on the specific procedure but no option to change the fee.
Could have sworn I've done this before, maybe something changed.
I'm using version 6.3.7.0
Thank you
Could have sworn I've done this before, maybe something changed.
I'm using version 6.3.7.0
Thank you
- Wed Jan 28, 2009 9:09 am
- Forum: Main Forum
- Topic: offsite backup
- Replies: 6
- Views: 10025
Re: offsite backup
In regards to off site backup, I was using Data Deposit Box. I was very happy with the service. It cost about $50 per month and as my data increased it went up to $75. Since I have been cutting back on all of my expenses, I switched to Carbonite. After the initial set up charge (about $500), there i...
- Fri Oct 10, 2008 4:47 am
- Forum: Main Forum
- Topic: Scanning old records into the images module
- Replies: 3
- Views: 7606
Re: Scanning old records into the images module
We've been using the fugitsu5120c since Jan '07. It has been working well, scans a document very quickly and goes directly into OD in 1-2 seconds. There is one disappointment I had. I purchased this scanner to convert our old paper charts to images in OD. I thought it could scan multiple documents i...
- Fri Sep 12, 2008 7:36 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
Great. Thanks very much!!!!!!!!!!!!
- Wed Sep 10, 2008 2:23 pm
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
Never mind, I see it in the "Description" column. Thank you. I thought it would be in the "Tooth " column. When I assign a "paint type" to a "tooth range" procedure, the graphics don't show up. For example; patient is having crowns on #6-11, we created a code for "multiple crowns", assigned a paint ...
- Wed Sep 10, 2008 2:18 pm
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
I'm using version 5.9.7 but the tooth ranges don't show up in the progress notes or the account module. Please advise.
- Wed Sep 10, 2008 2:08 pm
- Forum: Main Forum
- Topic: ? about the labels
- Replies: 5
- Views: 9380
Re: ? about the labels
Great! thanks drtech!
- Wed Sep 10, 2008 9:05 am
- Forum: Main Forum
- Topic: ? about the labels
- Replies: 5
- Views: 9380
Re: ? about the labels
Hi,
We use labels for mass mailings; newsletters, announcement, whitening specials, etc
At first I thought it was a hassle not being able to print them directly forn OD, but now we have a system and its easy with excel.
We use labels for mass mailings; newsletters, announcement, whitening specials, etc
At first I thought it was a hassle not being able to print them directly forn OD, but now we have a system and its easy with excel.
- Wed Sep 03, 2008 1:18 pm
- Forum: Main Forum
- Topic: Treatment Presentation / Patient Education Systems
- Replies: 14
- Views: 47795
Re: Treatment Presentation / Patient Education Systems
I revised my case presentation system about 18 months and it has been working very well for all new patients and for complex cases. If interested, I can share it with you...just let me know. But basically, the system uses a CDA, Key Problem Indicators, Photos, XRays and Models to explain the patholo...
- Thu Jul 17, 2008 4:41 am
- Forum: Main Forum
- Topic: Procedure Description
- Replies: 2
- Views: 5153
Re: Procedure Description
thank you!
- Tue Jul 15, 2008 5:28 am
- Forum: Main Forum
- Topic: Using OD for an orthodontics
- Replies: 13
- Views: 19657
Re: Using OD for an orthodontics
I do 30% ortho, 30% general and 30% implant sx. Been an OD user for about 1.5yrs and it is very versatile. The frequent upgrades and the personal attention to requests from Dr Sparks is exceptional.
- Tue Jul 15, 2008 4:26 am
- Forum: Main Forum
- Topic: Procedure Description
- Replies: 2
- Views: 5153
Procedure Description
Which procedure description shows up on the statements? Is it the "abbreviation" or the "layman's term"?
- Wed Jun 18, 2008 6:02 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
I just realized your note said it is t"acked on to the end of the Description". Not sure what you mean. Should the tooth range show up in the Description column? If so I'm missing it.
- Wed Jun 18, 2008 5:59 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
Thank you, but I still don't see the tooth range in the progress notes. I'm using version 5.6.32
- Fri May 09, 2008 7:37 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
50% of our patients don't have insurance, so for them these B0001,.. codes have been working great. We do the same for all other procedures: Crowns, C0001,..., Implants, I0001,... Endo, E0001, ... This way we have specific procedure codes for each appintment. We call them Appointment Codes. (We deci...
- Fri May 09, 2008 4:27 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
Thanks for the high priority status of this request. I eagerly await the addition. I've taken a paradigm shift from the standard codes in regards to fixed bridges. We have 4 procedure codes for a fixed bridge; B0001 - Bridge Imprssn for Temp B0002 - Bridge Prep & imprssn B0003 - Bridge Try-In B0004...
- Thu May 08, 2008 5:22 pm
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
I'm surprised no one else finds this a problem. What is everyone doing when they have a patient treatment planned for fixed bridges in multiple quadrants? I've been adding the tooth range to the beginning of my default notes so that I can identify that particular bridge as I scan thru my progress no...
- Tue May 06, 2008 11:26 am
- Forum: Main Forum
- Topic: New Software
- Replies: 8
- Views: 29703
Re: New Software
I highly recommend open dental. I thought my office was high tech, until i switched to Open Dental. Being an open source program, I feel the sky is the limit. The support is unsurpassed. You would be extremely satisfies with it's capabilities.
- Tue Apr 22, 2008 8:36 am
- Forum: Main Forum
- Topic: user change password
- Replies: 2
- Views: 6348
Re: user change password
The admin should log on. Each employee should be present. Go to setup/security/double click on the employee/make changes from there. Employee will secretly type in password.
- Tue Apr 22, 2008 7:57 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Re: Tooth Range
I would like to make a second request to have the "Tooth Range" show up on the progress notes, in the Tooth column. If a pt is having a fixed bridge placed from tooth #3-5 and a fixed bridge in another area of the mouth, there is no way to delineate those two procedures in the progress notes. There ...
- Mon Apr 14, 2008 2:23 pm
- Forum: Main Forum
- Topic: Activating Tx. Plans
- Replies: 2
- Views: 5881
Re: Activating Tx. Plans
That would help us also. We always present two or three different treatment options. We need to flag the accepted one and hide the others.
- Fri Mar 14, 2008 11:55 am
- Forum: Main Forum
- Topic: New Statement Balance
- Replies: 7
- Views: 12359
Re: New Statement Balance
We are using version 5.5.14.0
Don't know about the beta versions. How do I check that?
Don't know about the beta versions. How do I check that?
- Fri Mar 14, 2008 9:03 am
- Forum: Main Forum
- Topic: New Statement Balance
- Replies: 7
- Views: 12359
Re: New Statement Balance
drtech, we don't have 3 columns on our statements. Other than the date, code, tooth, description and fee columns, we have six other columns, three of them have blank headings and the other three are labeled: "Ins" "Adj" and " Paid" It doesn't look like the ledger in the accounts module. My girls cal...
- Wed Mar 12, 2008 12:39 pm
- Forum: Main Forum
- Topic: New Statement Balance
- Replies: 7
- Views: 12359
- Tue Mar 11, 2008 10:33 am
- Forum: Main Forum
- Topic: New Statement Balance
- Replies: 7
- Views: 12359
New Statement Balance
Can anyone tell me why there is no balance column on the new versions statement? Or do I have it hidden by mistake? 

- Fri Feb 29, 2008 9:31 am
- Forum: Main Forum
- Topic: Can't see tooth chart in demo-all gray
- Replies: 4
- Views: 9718
- Fri Feb 29, 2008 8:18 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
- Sun Feb 24, 2008 5:33 pm
- Forum: Main Forum
- Topic: Considering OD for a new office
- Replies: 15
- Views: 27971
- Sun Feb 24, 2008 5:32 pm
- Forum: Main Forum
- Topic: Considering OD for a new office
- Replies: 15
- Views: 27971
I thought I was on the cutting edge, using Sidexis digital pan,ceph, transcranials,intraorals, Simplant for three dimenional pre-operative implant planning and placement, Orthocad for digital sudy models, digital photographs and cosmetic imaging,...to name a few ...but Open Dental takes the prize. B...
- Fri Feb 22, 2008 6:29 am
- Forum: Main Forum
- Topic: Insurance
- Replies: 3
- Views: 7016
- Tue Feb 19, 2008 1:32 pm
- Forum: Main Forum
- Topic: Statements
- Replies: 3
- Views: 7120
- Tue Feb 19, 2008 12:17 pm
- Forum: Main Forum
- Topic: Statements
- Replies: 3
- Views: 7120
For example, a pt is having a 3 unit fixed bridge. This may take 4 office visits. We have four "apointment codes" that we attach to each visit...ie; 1. prep& temp, 2. imprsssn, 3. coping try-in, 4. insertion. We add these steps, or "appointment codes" to our tx plans and then attach each one to the ...
- Tue Feb 19, 2008 11:12 am
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
- Tue Feb 19, 2008 9:16 am
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
Thanks. I think I'll nix the signing process. Let me know if you think of that state...especially if it New York. One more thing, if the dental assistant is to set the appointment complete when the patient is seated, who should be logged on to that computer, the assistant or the doctor? Because if s...
- Tue Feb 19, 2008 8:10 am
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
As per your advice, we've been setting the appointments complete via the check mark on the appointment book. This seems to be very efficient,...so efficient that I am getting lazy and not signing the entries. It is somewhat inconvenient having to go to another screen, namely Procedure Notes, then cl...
- Tue Feb 19, 2008 7:04 am
- Forum: Main Forum
- Topic: PAYMENT PLANS
- Replies: 0
- Views: 4531
PAYMENT PLANS
Hi - I was wondering if there is a way to put in a patients insurance estimate onto their payment plan. 

- Tue Feb 19, 2008 6:32 am
- Forum: Main Forum
- Topic: Tooth Range
- Replies: 17
- Views: 25920
Tooth Range
The tooth numbers don't show up in the progress notes for procedures assigned "Tooth Ranges". This is confusing especially when bilateral fixed bridges are planned. Can the tooth numbers/range show up in the "Tooth" column on the progress notes?
For single tooth numbers, we don't have a problem.
For single tooth numbers, we don't have a problem.
- Wed Feb 13, 2008 5:52 am
- Forum: Main Forum
- Topic: Insurance
- Replies: 3
- Views: 7016
Insurance
I have noticed that the exclamation point is not appearing in the patients appointment when the insurance has not been sent
Is there a way to track insurance used per calendar year?
Annette
Is there a way to track insurance used per calendar year?
Annette
- Wed Feb 13, 2008 5:50 am
- Forum: Main Forum
- Topic: Statements
- Replies: 3
- Views: 7120
Statements
Can certain procedures not appear on a patients statement.
ex: procedures with no charges
ex: procedures with no charges
- Tue Feb 12, 2008 1:04 pm
- Forum: Main Forum
- Topic: Billing Statements to be Overhauled
- Replies: 44
- Views: 75208
- Thu Feb 07, 2008 12:35 pm
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
- Thu Feb 07, 2008 5:28 am
- Forum: Main Forum
- Topic: Ins Benefits
- Replies: 12
- Views: 17057
Jordan, Upon closing OD we've been getting an error meessage. My IT guy thinks it has to do with the signature pad because it mentions sigplusnet.dll module. He's not sure and asks me if it happens only upon closing OD AFTER using the signature pad. I tested it briefly this morning, and after signin...
- Thu Feb 07, 2008 5:23 am
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
- Wed Feb 06, 2008 5:34 am
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
I understand the various ways to set an appointment complete, but my original concern was to be able to enter the default notes and sign the signature pad from one screen....just like paper notes...you would write down your progress notes and sign it, period, done. I'd like to enter my default notes...
- Tue Feb 05, 2008 6:16 pm
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
- Tue Feb 05, 2008 4:02 pm
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
I rely on the front desk to set the appointment complete and rely on the providers to set the treatment notes complete.... this way business and clinical have their seperate responsibilities. I may be wrong in my thinking...(come to think of it, they are frequently reminding me to enter my notes). I...
- Tue Feb 05, 2008 2:07 pm
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
- Tue Feb 05, 2008 2:06 pm
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
We do attach the procedures to the appointment. If we set them complete with just one click from the appointment book module, I don't have the opportunity to edit or sign them...I would still have to go into the Procedure Info window. This is not the worst thing in the world. Jordan,... Open Dental ...
- Tue Feb 05, 2008 11:37 am
- Forum: Main Forum
- Topic: signature capture
- Replies: 18
- Views: 31185
signature capture
I've been entering my progress notes by clicking "set complete" on the Procedure Window. That enters the default note, sets the procedure complete and brings you back to the chart. However, now that we are using topaz signature pads we have to go back into the Procedure Info window to sign...and the...
- Tue Feb 05, 2008 10:38 am
- Forum: Main Forum
- Topic: Ins Benefits
- Replies: 12
- Views: 17057
- Tue Feb 05, 2008 4:36 am
- Forum: Main Forum
- Topic: Ins Benefits
- Replies: 12
- Views: 17057
- Tue Jan 29, 2008 2:13 pm
- Forum: Main Forum
- Topic: patient picture
- Replies: 7
- Views: 12869
- Tue Jan 29, 2008 1:56 pm
- Forum: Main Forum
- Topic: Ins Benefits
- Replies: 12
- Views: 17057
- Tue Jan 29, 2008 8:57 am
- Forum: Main Forum
- Topic: Ins Benefits
- Replies: 12
- Views: 17057
Ins Benefits
Under insurance benefits, where it defines the individual's coverage, such as preventive 100%, basic 80%,.... we need to add two more categories. Namely, Implant Coverage: Yes or No, and TMJ Coverage: Yes or No and at what %. Can this be done? I've tried going into "edit benefits", but am unable to ...
- Mon Jan 07, 2008 11:44 am
- Forum: Main Forum
- Topic: Scanning old records into the images module
- Replies: 3
- Views: 7606
Scanning old records into the images module
Could anyone recommend a fast scanner so i can scan all of my paper charts into the images module in the most efficient way possible? I am considering the Fujitsu FI5110C. It scans 15ppm. Also, i'm assuming the most efficient way is to scan everything into one folder in "images" and then later sort ...