Search found 180 matches
- Wed May 02, 2018 2:06 pm
- Forum: Main Forum
- Topic: Treatment Plan - Odd Behavior
- Replies: 6
- Views: 9997
Re: Treatment Plan - Odd Behavior
That works. Thanks for your help.
- Wed May 02, 2018 11:53 am
- Forum: Main Forum
- Topic: Treatment Plan - Odd Behavior
- Replies: 6
- Views: 9997
Re: Treatment Plan - Odd Behavior
I believe Jorgebon has it figured out. I just figured out that there were certain procedures on the treatment plan that were highlighted and those are the procedures that are getting "saved" when hitting "Save TP". My next question is how do I "un-highlight" the procedures if I want to save the enti...
- Wed May 02, 2018 10:28 am
- Forum: Main Forum
- Topic: Treatment Plan - Odd Behavior
- Replies: 6
- Views: 9997
Re: Treatment Plan - Odd Behavior
Sorry....I'm on Version 17.3.54 I usually enter procedures into tx plan from chart module. I then usually go to Tx Plan Module and group them by priority so the procedures in 1 quadrant might be priority 1, procedures in another quadrant might be priority 2, etc. To answer Jorgebon's question, yes.....
- Wed May 02, 2018 5:21 am
- Forum: Main Forum
- Topic: Treatment Plan - Odd Behavior
- Replies: 6
- Views: 9997
Treatment Plan - Odd Behavior
I have noticed an odd behavior in the treatment plan module for a long time (maybe a couple of years or more) but I figured a "work around" so I never took the time to post on the forum to see if the behavior could be a "bug" or intended behavior. After I post several things to the treatment plan an...
- Sat Dec 30, 2017 3:35 pm
- Forum: Main Forum
- Topic: Gray shade in graphical tooth chart
- Replies: 9
- Views: 19699
Re: Gray shade in graphical tooth chart
Šame issue here with half the tooth chart “greyed out” when I upgraded to 17.3.X. I had to do the same fix as Jorgebon and switch to OpenGL but even that didn’t fix all my workstations. I run Windows 7 on all workstations.
- Tue Aug 29, 2017 5:34 am
- Forum: Main Forum
- Topic: Multiple Location Strategies
- Replies: 2
- Views: 6420
Multiple Location Strategies
I am looking for input from Open Dental Users on how they have successfully used Open Dental in multiple locations. We have two locations. 2 doctors in one location using Open Dental for 8years merged ownership of another office with 1 doctor that had been using Open Dental for less than 6 months. T...
- Mon Feb 20, 2017 9:12 am
- Forum: Main Forum
- Topic: Payment Type Totals by Date Range Query Help
- Replies: 5
- Views: 10333
Re: Payment Type Totals by Date Range Query Help
My error......I was mistakenly thinking that adjustments would affect collections trying to account for the large discrepancies I am seeing in the totals in this query as compared to an yearly report for the same year. Since my payment types may differ from the customer for whom the query was writte...
- Mon Feb 20, 2017 4:43 am
- Forum: Main Forum
- Topic: Payment Type Totals by Date Range Query Help
- Replies: 5
- Views: 10333
Re: Payment Type Totals by Date Range Query Help
Richard, Thanks for the input. I copied and pasted Query 702 from your post and still am getting some significant errors in the data. I don't think the Query takes into account adjustments to give adjusted collection data but still yet....the totals are probably 35%+ higher than my actual totals for...
- Sun Feb 19, 2017 3:40 pm
- Forum: Main Forum
- Topic: Payment Type Totals by Date Range Query Help
- Replies: 5
- Views: 10333
Payment Type Totals by Date Range Query Help
I was noticing an uptick in my Credit Card Service Charges. I have great difficulty making a lot of sense out of my monthly statements from my credit card processing company. I suspect the uptick in charges may simply be from the fact that my patients are paying more often by credit card rather than...
- Tue Dec 22, 2015 2:10 pm
- Forum: Main Forum
- Topic: Treatment Plan Module
- Replies: 2
- Views: 5594
Treatment Plan Module
I just updated to the Beta Version. On Version 15.4.10. I sure do like the changes you have made in the Treatment Plan Module. One request....most of us don't have ADA codes committed to memory. When you want to create a new Treatment Plan, you are presented with a list of "Available Procedures" to ...
- Thu Nov 05, 2015 4:19 am
- Forum: Main Forum
- Topic: Irritating Behavior - Default Note
- Replies: 6
- Views: 10136
Re: Irritating Behavior - Default Note
You are indeed correct. I didn't catch the fact yesterday that the behavior was different on a procedure dated today as compared to a previous date. My two cents would be that I prefer the cursor to always show up at the end of the note when editing. It is not uncommon for me to catch up on my chart...
- Wed Nov 04, 2015 9:27 am
- Forum: Main Forum
- Topic: Irritating Behavior - Default Note
- Replies: 6
- Views: 10136
Re: Irritating Behavior - Default Note
Sorry to bring up this old post but unfortunately.....this problem has returned. As noted in the previous posts, we often edit notes. When we double click on a procedure, we would prefer the cursor always be at the end of a note. It has always been that way except for a short time back in Version 14...
- Fri Oct 23, 2015 11:17 am
- Forum: Main Forum
- Topic: Planned Appointments
- Replies: 8
- Views: 13934
Re: Planned Appointments
Thanks. I appreciate you looking into this issue and getting it fixed.
- Fri Oct 23, 2015 3:37 am
- Forum: Main Forum
- Topic: Planned Appointments
- Replies: 8
- Views: 13934
Re: Planned Appointments
David, Thanks for your help and looking at my database. I'll attempt to better communicate the ongoing issue I am having with planned appointments. We use planned appointments heavily in our office. Some offices normally have only one planned appointment (the patient's next appointment) but we often...
- Thu Oct 22, 2015 2:05 pm
- Forum: Main Forum
- Topic: Planned Appointments
- Replies: 8
- Views: 13934
Re: Planned Appointments
I shared my database with support a couple of weeks ago and they were able to promptly fix the "delay" or "latency issue" with deleting planned appointments in version 15.3.22.0. The moving of planned appointments up and down with the arrow keys is still not working as expected. It can be very frust...
- Thu Oct 22, 2015 2:00 pm
- Forum: Main Forum
- Topic: procedures still show on extracted teeth
- Replies: 3
- Views: 6390
Re: procedures still show on extracted teeth
Kevin's solution works if you never want to see a graphic representation of a particular procedure. If you have an "occasional" problem of a graphic showing up on your chart where it is not wanted, you can double click on that particular procedure and there will be a small box that says "HideGraphic...
- Tue Oct 06, 2015 4:32 pm
- Forum: Main Forum
- Topic: Planned Appointments
- Replies: 8
- Views: 13934
Re: Planned Appointments
Will call support now and share a copy of my database for further testing.
Thanks!
Thanks!
- Wed Sep 30, 2015 11:59 am
- Forum: Main Forum
- Topic: Planned Appointments
- Replies: 8
- Views: 13934
Planned Appointments
Since I have updated to a Beta Version (15.3.16.0) a few weeks ago, I have noticed some latency (2-3 seconds) when I delete a planned appointments. I did not notice this issue until I updated to 15.3.xx.x. The latency was not present in version 15.2. Any ideas why this occurring? Another issue with ...
- Mon May 05, 2014 11:46 am
- Forum: Main Forum
- Topic: Irritating Behavior - Default Note
- Replies: 6
- Views: 10136
Re: Irritating Behavior - Default Note
Well -- I guess a setting to change how the note loads would be ideal. I guess it depends on whether you append the default note at the beginning or end of the note. In our office, we always append (edit) the note by adding something to the end of the note so we would like the cursor to be at the en...
- Mon May 05, 2014 7:20 am
- Forum: Main Forum
- Topic: Irritating Behavior - Default Note
- Replies: 6
- Views: 10136
Irritating Behavior - Default Note
Over the weekend, I updated from Version 13.2.X to Version 14.2.9 and also raised my fees. I suspect the change in behavior I am going to describe is from the update to the new version and not the fee increase but just thought I would mention that I did both. The change in behavior is with default n...
- Sun Feb 02, 2014 3:22 pm
- Forum: Main Forum
- Topic: Bug on Rx Edit Screen
- Replies: 3
- Views: 4256
Bug on Rx Edit Screen
On Version 13.2.23 I think there is a minor bug in the Rx Edit Window. You select a patient, go to chart module, select New Rx and pick a particular drug you want to write a Rx for. The Rx Edit window pops up. The problem is the window is too small. The small size of this window obscures about 75% o...
- Sun Sep 29, 2013 3:29 am
- Forum: Main Forum
- Topic: Feature Request - Bug???
- Replies: 4
- Views: 5064
Feature Request - Bug???
I had 75 votes available to use in the feature request system since they were allotted to the spell check feature that had been completed and implemented. I decided to use those votes to vote on another feature request (Request 646 Bridge for NEA FastAttach). Before I voted, it had a Weight of 49.1 ...
- Tue Jun 18, 2013 4:57 pm
- Forum: Main Forum
- Topic: deleting providers
- Replies: 1
- Views: 2988
Re: deleting providers
I believe I am correct in telling you that you can't delete a provider in Open Dental. You can "Hide" them so they don't show up on your list. The disadvantage of hiding them is that when they are hidden, the production and collection numbers can be incorrect. If you hide Hygienist XYZ that worked f...
- Thu Mar 21, 2013 3:07 pm
- Forum: Main Forum
- Topic: Wiki is da bomb
- Replies: 3
- Views: 4744
Re: Wiki is da bomb
I was excited about the Wiki feature but when I look at the manual (Open Dental has made a disclaimer in the bug list that the documentation is incomplete on the Wiki feature) ... http://www.opendental.com/manual/wiki.html It makes me feel ignorant to say this but ....it looks like one would have to...
- Wed Mar 06, 2013 10:46 am
- Forum: Main Forum
- Topic: Spell Checker Ver 13.1.X
- Replies: 1
- Views: 3175
Spell Checker Ver 13.1.X
I installed Beta Version 13.1.9 last night and I used the new Spell Checker function for the first time and there is only one word to describe it --- AWESOME!!! I first put a lot of my votes toward this feature request back in December 2011 and even added a small pledge to try to move it up the list...
- Thu Feb 14, 2013 1:09 am
- Forum: Main Forum
- Topic: New Version Naming Conventions?
- Replies: 6
- Views: 10049
Re: New Version Naming Conventions?
The version numbering changed in 2011. See the following link:
viewtopic.php?f=2&t=3487&p=15139&hilit=Numbering#p15139
viewtopic.php?f=2&t=3487&p=15139&hilit=Numbering#p15139
- Fri Dec 28, 2012 5:59 pm
- Forum: Main Forum
- Topic: Report for completed procedures?
- Replies: 2
- Views: 3656
Re: Report for completed procedures?
Have you looked at the Procedure Report? Go to Reports and under the Daily Section, Click on Procedures. You can use the calendars to pick the date range. Be sure to click "Grouped by Procedure Code" You can then select All Providers or pick and choose which providers you want included in the report...
- Thu Dec 27, 2012 10:01 am
- Forum: Main Forum
- Topic: balance forward
- Replies: 1
- Views: 2815
Re: balance forward
You may need to contact Open Dental Support to make sure you get the right answer to that question. I would imagine that the vast majority of users on this forum are like me and they converted from some other computerized practice management software and the balance forward amount for each account w...
- Fri Dec 07, 2012 5:42 am
- Forum: Main Forum
- Topic: No quadrant options for perio procedures
- Replies: 1
- Views: 3084
Re: No quadrant options for perio procedures
The solution is likely to be the need to edit the settings for this procedure. Go to Lists ~ Procedure Codes Double click on D4261 or D4273 to edit those procedures In the Treatment Areas section, make sure tooth is selected so Open Dental will prompt you for a tooth number. There are other options ...
- Fri Dec 07, 2012 5:37 am
- Forum: Main Forum
- Topic: Why is a prosthesis date required for a periodic exam, D0120
- Replies: 1
- Views: 2855
Re: Why is a prosthesis date required for a periodic exam, D
I suspect this may fix the problem.
Go to List ~ Procedure Codes
Double Click on D0120 Procedure code to edit it.
Make Sure the box is NOT checked for "Is Prosthesis"
Go to List ~ Procedure Codes
Double Click on D0120 Procedure code to edit it.
Make Sure the box is NOT checked for "Is Prosthesis"
- Tue Aug 21, 2012 4:22 pm
- Forum: Main Forum
- Topic: Spell Checker
- Replies: 3
- Views: 4080
Re: Spell Checker
Feature Request #541 and I am happy to say that it has worked its way to the #1 spot in the feature request list. Hopefully we will see some work on this feature request soon. I can't imagine it would be an easy thing to accomplish but I have wanted it for a long time. Not only spell checking capabi...
- Sat Aug 11, 2012 12:47 pm
- Forum: Main Forum
- Topic: QuickBooks Integration Version 12.1
- Replies: 11
- Views: 21548
Re: QuickBooks Integration Version 12.1
QB must be installed on the workstation. It does not work with the online version.
- Fri Aug 03, 2012 9:41 am
- Forum: Main Forum
- Topic: QuickBooks Integration Version 12.1
- Replies: 11
- Views: 21548
Re: QuickBooks Integration Version 12.1
Using Version 12.3.6 Making good progress. It seems all is working as expected now. As Jason suggested, I played around with the QuickBooks File Path in the Open Dental Setup screen under Accounting and that seemed to have solved the issues that I was having. Since the 12.3.5 release, I can now send...
- Mon Jul 30, 2012 6:20 pm
- Forum: Main Forum
- Topic: QuickBooks Integration Version 12.1
- Replies: 11
- Views: 21548
Re: QuickBooks Integration Version 12.1
Jason,
I see that version 12.3.5 was released today. If I get a chance tomorrow, I'll give it another try to send an old deposit and see how that works. I'll also play around the file paths to see if I can avoid the other error.
Thanks,
Jeff
I see that version 12.3.5 was released today. If I get a chance tomorrow, I'll give it another try to send an old deposit and see how that works. I'll also play around the file paths to see if I can avoid the other error.
Thanks,
Jeff
- Fri Jul 27, 2012 2:44 pm
- Forum: Main Forum
- Topic: QuickBooks Integration Version 12.1
- Replies: 11
- Views: 21548
Re: QuickBooks Integration Version 12.1
Updated to Version 12.3.4.0 (Beta) today and was excited to try the improved functionality of QuickBooks with the ability to send Memos (Version 12.3) to distinguish what the deposit is for (MC/VISA, AMEX, Care Credit, etc) and the ability to send old deposits. I spent an hour+ with Tonya (Open Dent...
- Mon Jul 02, 2012 3:17 pm
- Forum: Main Forum
- Topic: Topaz Pads Model T-L460-HSB Not Working - Duh!
- Replies: 4
- Views: 9206
Re: Topaz Pads Model T-L460-HSB Not Working - Duh!
Yes, there are two batteries in the pen of the Model T-L460-HSB. I had a 4th Topaz pad stop working today. In my original post, I had noted I had bought the Topaz pads used off Ebay so I had no way of knowing how old they are. Their age could explain why I have now had 4 pads that the batteries were...
- Tue Jun 26, 2012 5:47 pm
- Forum: Main Forum
- Topic: Topaz Pads Model T-L460-HSB Not Working - Duh!
- Replies: 4
- Views: 9206
Topaz Pads Model T-L460-HSB Not Working - Duh!
I found some used Topaz T-L460-HSB Signature Pads on Ebay a couple of years back and now keep them in each operatory. I got a good deal on them but now I have had three of them stop working. I chalked it up to buying used stuff off ebay and getting what you pay for. After the third one stopped worki...
- Mon Jun 18, 2012 3:16 pm
- Forum: Main Forum
- Topic: Creating additional codes for ortho
- Replies: 6
- Views: 12833
Re: Creating additional codes for ortho
We use this method all the time. We don't add decimals but add letters. The format might by DXXXXa, DXXXXb, DXXXXc, etc. Of course the X's represent the numbers in the procedure code. Use your imagination. If you want to charge different fees for the same procedure code, you might have a molar seala...
- Tue Apr 24, 2012 4:15 pm
- Forum: Advanced Topics
- Topic: Quickbooks Integration - Different Computers
- Replies: 9
- Views: 15008
Re: Quickbooks Integration - Different Computers
Thanks Jordan. Looking forward to using the QuickBooks feature. These changes will help.
- Mon Apr 23, 2012 5:11 pm
- Forum: Advanced Topics
- Topic: Quickbooks Integration - Different Computers
- Replies: 9
- Views: 15008
Re: Quickbooks Integration - Different Computers
joshuab, Take a look at this link from the Main Forum. It may shed some light on your concerns. I expressed some concerns to Jordan as well that you will read in the link below. Jordan stated they will make some changes but unsure when that is planned to occur. http://opendentalsoft.com/forum/viewto...
- Mon Apr 23, 2012 5:03 pm
- Forum: Main Forum
- Topic: Initial training
- Replies: 15
- Views: 12881
Re: Initial training
It seems like OD is too good to be true. My exact thoughts when I first started looking into using Open Dental in 2008. I have been in practice for nearly 30 yrs. I had used a couple of "lesser known" practice management software programs for nearly 20 yrs. The software I was using in 2008 was not ...
- Mon Apr 02, 2012 5:19 pm
- Forum: Main Forum
- Topic: Shutdown All Opendental
- Replies: 10
- Views: 9670
Re: Shutdown All Opendental
Not sure if this Open Dental Feature will help you but under Setup | Security. There is a feature located on lower left side of screen that gives you the ability for Open Dental to automatically "log off" a user after so many minutes. I don't utilize the feature so I have mine set to zero. I am not ...
- Sat Mar 24, 2012 8:10 am
- Forum: Main Forum
- Topic: [SOLVED] denture repair - asking for tooth number
- Replies: 2
- Views: 3334
Re: denture repair - asking for tooth number
Joseph, It is related to how you have the procedure set up under Lists | Procedure Codes. Go to the particular code you are using for the denture repair and look at the section that says "Treatment Areas". If you have "tooth" highlighted, it is always going to ask you for a tooth number which might ...
- Sat Mar 24, 2012 8:04 am
- Forum: Main Forum
- Topic: QuickBooks Integration Version 12.1
- Replies: 11
- Views: 21548
QuickBooks Integration Version 12.1
Using 12.1.13 Just got QuickBooks Connected to Open Dental. I am trying to figure out how this integration could be useful in our office. Let me explain some of the limitations I am seeing at first glance. We use QuickBooks locally -- Not Online version. QuickBooks Data Base is installed on server. ...
- Wed Feb 29, 2012 3:38 am
- Forum: Main Forum
- Topic: quickbooks question
- Replies: 10
- Views: 10296
Re: quickbooks question
I am still on version 12.0.X. I am anticipating the update to beta 12.1.X soon. The integrated QuickBooks automated deposit feature is exciting. Our situation is similar to Robert's but not exact. Unlike Robert, we use the same income account for all deposits. However, we do make seperate deposits e...
- Sun Feb 26, 2012 4:26 pm
- Forum: Main Forum
- Topic: Unexpected Behavior in Date Field
- Replies: 1
- Views: 2524
Unexpected Behavior in Date Field
Using Version 12.0.17 Double Click on a procedure in chart to edit procedure. I understand that first field (date entry) is non-editable for security. There are two other dates that are editable: Date TP and Date. Expected behavior in a date field in Open Dental is to be able to click on that field ...
- Mon Jan 30, 2012 2:41 pm
- Forum: Main Forum
- Topic: Print only patients note
- Replies: 2
- Views: 4100
Re: Print only patients note
Go to Chart Module. On right side of screen above your treatement notes, you have several menu choices. The next to the last one is "Show". The last one is "Draw". Select "Show". There are many boxes checked, usually by default, that determines what you want to show in the chart. You can uncheck Com...
- Sun Jan 08, 2012 4:19 pm
- Forum: Main Forum
- Topic: Changing Patients Assigned to a Provider
- Replies: 4
- Views: 5105
Re: Changing Patients Assigned to a Provider
Thanks -- Submitted feature request tonight.
- Sat Jan 07, 2012 2:49 pm
- Forum: Main Forum
- Topic: Changing Patients Assigned to a Provider
- Replies: 4
- Views: 5105
Changing Patients Assigned to a Provider
On version 11.1.25 Starting with version 11.1, there is the ability to change all patients of one provider to another provider. Does this also work for the secondary provider? I have tried it a couple of times and it doesn't seem to be working. I just had a hygienist quit. We have hired her replacem...
- Tue Jan 03, 2012 5:02 pm
- Forum: Main Forum
- Topic: New user looking for answers
- Replies: 13
- Views: 12203
Re: New user looking for answers
Janet, I think Rick's idea of the putting that extra letter on the ADA code was a great idea and solution to your dilemma. We use this trick with several codes in our office. For example, D9630a might by Fluoridex. D9630b might be OmniGel. D9630c might be PerioMed. They all can be a different fee an...
- Sun Dec 25, 2011 5:50 pm
- Forum: Main Forum
- Topic: New user looking for answers
- Replies: 13
- Views: 12203
Re: New user looking for answers
Janet, Welcome the Open Dental Community and Open Dental Forum. You will find a lot of people here that are willing to help. I realize we are in the Christmas Holidays so people are likely a bit scarce right now. You will also find Open Dental Tech Support to very helpful as well as you get through ...
- Wed Dec 14, 2011 1:13 pm
- Forum: Main Forum
- Topic: scanning batch EOBs
- Replies: 12
- Views: 11660
Re: scanning batch EOBs
You may be referring to something else (Lab Slip in Sheets??? or Lab Cases that track cases that are out to the lab) but in our office, we have created an Image Category Called: Lab Rx and we scan all of our hand written lab slips into Open Dental now. Original goes to the lab and the scanned copy i...
- Tue Nov 22, 2011 4:19 pm
- Forum: Main Forum
- Topic: Batch Insurance
- Replies: 4
- Views: 4305
Re: Batch Insurance
Jorge, I know this doesn't solve your issues with batch insurance but I bet you realize that the same person can have multiple copies of Open Dental open on the same computer. When we are into something in Open Dental that doesn't allow you to bounce back and forth between what you are doing and the...
- Wed Nov 09, 2011 3:19 am
- Forum: Main Forum
- Topic: Old Task Lists
- Replies: 7
- Views: 5981
Re: Old Task Lists
That worked great! Sorry that I was so slow picking up on the solution you proposed.
- Tue Nov 08, 2011 7:03 pm
- Forum: Main Forum
- Topic: Old Task Lists
- Replies: 7
- Views: 5981
Re: Old Task Lists
Jordan, I am feeling dumb right now. I must be doing something wrong but I can't seem to cut and paste the list either. I am right clicking on a task list that I want to cut, left clicking on cut and then right clicking on another list called "Previous Employees" and then left clicking on paste and ...
- Tue Nov 08, 2011 5:58 pm
- Forum: Main Forum
- Topic: Open Source scanning software
- Replies: 4
- Views: 7620
Re: Open Source scanning software
I am using a Fujitsu ScanSnap S1500 scanner. Cost is approximately $450. It is a great scanner that I highly recommend. It is NOT a twain scanner -- it only outputs to a PDF files. With the multipage scanning capability in Open Dental in version 11.1, I might do things differently and get the Fujits...
- Tue Nov 08, 2011 3:02 pm
- Forum: Main Forum
- Topic: Old Task Lists
- Replies: 7
- Views: 5981
Re: Old Task Lists
Is there a way you can cut/paste multiple tasks at one time? Instead of using cut/paste, I am using the "Send To" and simply sending it to a Task List for "Previous Employees" as you suggested. When someone has literally hundreds of tasks, this is going to take a while (hours?) I am sure it comes un...
- Tue Nov 08, 2011 11:57 am
- Forum: Main Forum
- Topic: Old Task Lists
- Replies: 7
- Views: 5981
Old Task Lists
I have been using Task Lists for the last 2-3 years. It is one of my favorite features of Open Dental. It makes communication between our staff much more efficient. I have an issue with having task lists still showing on employees who no longer work in our office. I would like to delete these task l...
- Sun Oct 16, 2011 12:49 am
- Forum: Main Forum
- Topic: A "Dashboard" stats view in 11.1?
- Replies: 6
- Views: 6666
Re: A "Dashboard" stats view in 11.1?
Yes, it is in there. Go to Reports and Dashboard tab is in the upper right corner of the Reports screen.
- Mon Oct 03, 2011 11:51 pm
- Forum: Main Forum
- Topic: Problem List (Up & Down Arrows)
- Replies: 3
- Views: 3797
Re: Problem List (Up & Down Arrows)
Getting the erratic behavior and the highlighted item issue addressed will certainly be a big help. I still think the alphabetical order would be nice as well. Consider if you have a 100 items or more on your problem/disease list. You enter a new problem such as Asthma. Normal behavior in the past w...
- Mon Oct 03, 2011 12:32 pm
- Forum: Main Forum
- Topic: Problem List (Up & Down Arrows)
- Replies: 3
- Views: 3797
Problem List (Up & Down Arrows)
Using Version 11.0.30 I keep the items on the problem list in alphabetical order so they can easily be located by staff members. I am finding it nearly impossible and very frustrating to move items up and down the problem list using the up and down arrows. Occasionally, I will get expected behavior ...
- Tue Sep 06, 2011 3:20 pm
- Forum: Main Forum
- Topic: Cone Beam Study - Data Storage
- Replies: 2
- Views: 3080
Re: Cone Beam Study - Data Storage
I can't figure out how to create a shortcut in Images Module to point to a directory in Windows. I am very familiar with using the import feature to import a single file. I need this shortcut to point to a directory that contains many files. Can you give me some idea on how to create the shortcut? T...
- Tue Sep 06, 2011 7:16 am
- Forum: Main Forum
- Topic: Cone Beam Study - Data Storage
- Replies: 2
- Views: 3080
Cone Beam Study - Data Storage
I have received a couple of Cone Beam X-ray studies from specialists. The data file for each Cone Beam study is in a directory that is about 12MB. The data folder consists of about 180 slices in individual files. Is there anyway to attach this data to a patient in Open Dental. Of course, I have on m...
- Sun Sep 04, 2011 3:21 pm
- Forum: Main Forum
- Topic: Procedure Button Categories Slider Button
- Replies: 1
- Views: 2515
Procedure Button Categories Slider Button
I would like to make a suggestion for an improvement to the chart module. If you put enough Procedure Button Categories in, the list becomes long and the slider button appears at the bottom of the list. The slider button on the list to the left (Diagnosis) is located on the right side of the list. T...
- Tue May 31, 2011 2:42 pm
- Forum: Main Forum
- Topic: Database Maintenance Questions
- Replies: 1
- Views: 2724
Database Maintenance Questions
I have a couple of questions about the DataBase Maintenance Function. 1) What is the difference between the "Check" button and the "Fix" button? Should we using them both? Should we "Check" 1st and then "Fix" 2nd? 2) I previously used a program called MySQL Administrator to optimize my MySQL OpenDen...
- Tue May 24, 2011 1:42 pm
- Forum: Main Forum
- Topic: Daily Production
- Replies: 2
- Views: 3528
Re: Daily Production
This is controlled by the "Appointment View" feature. You select the appointment view you want a couple of lines up from where the production shows in the appointment module. The answer to your question is likely found by going to Setup| Appointment Views. It is here where you can create different a...
- Sat May 21, 2011 4:40 am
- Forum: Main Forum
- Topic: Appointment Colors
- Replies: 8
- Views: 9189
Re: Appointment Colors
Thanks!
- Fri May 20, 2011 2:42 am
- Forum: Main Forum
- Topic: Appointment Colors
- Replies: 8
- Views: 9189
Re: Appointment Colors
Feature Request #105 - Appointment Color by Procedure Type is slowly getting closer to the top. I am looking for a work-around until this feature is implemented. We do sedation in our office. Our state dental board has changed the law regarding monitoring of these patients. We need to be adequately ...
- Thu Apr 28, 2011 12:04 am
- Forum: Main Forum
- Topic: Problems(Diseases) & Allergies
- Replies: 2
- Views: 3225
Re: Problems(Diseases) & Allergies
Agreed, 99% of what was allergies ended up on the allergies list and 99% of the diseases ended up on the problems list. I just have 3-4 that need to be changed to the other list. Bottom line is the update process did a fantastic job. Thanks for the great work!
Jeff
Jeff
- Wed Apr 27, 2011 2:47 pm
- Forum: Main Forum
- Topic: Problems(Diseases) & Allergies
- Replies: 2
- Views: 3225
Problems(Diseases) & Allergies
Playing around with Version 7.9.3 During the update from Version 7.8 to 7.9, any disease (now called problems) that had the word allergy or allergies in it was moved over to the allergy list. I had a couple of diseases/problems that got moved over that I would like to move back. For example, I had a...
- Tue Apr 26, 2011 1:59 pm
- Forum: Main Forum
- Topic: mysql version
- Replies: 6
- Views: 6713
Re: mysql version
The error is with version 5.0. Upgrading to version 5.5 took care of the problem for me. No more Error 17!
- Thu Mar 17, 2011 1:38 am
- Forum: Main Forum
- Topic: Database Access
- Replies: 5
- Views: 5798
Re: Database Access
Follow up to Post. There is currently a reference to this feature ( File | Choose Database ) on the Bug list and a soon to be release concerning this feature on Version 7.7 and 7.8. It says this feature is "not reliable and will be disabled" ??? I suggest you contact Open Dental Tech Support for fur...
- Thu Mar 17, 2011 1:29 am
- Forum: Main Forum
- Topic: Database Access
- Replies: 5
- Views: 5798
Re: Database Access
Go to File | Choose Database. There is a box (option) on this screen to allows you to check or uncheck if you want to see this screen each time you log on to Open Dental. I have it checked so I don't see the screen each time but realize that I can manually always go to File | Choose Database if I wa...
- Tue Mar 15, 2011 10:24 am
- Forum: Main Forum
- Topic: Customize an RX
- Replies: 11
- Views: 10758
Re: Customize an RX
The Rx sheet can be customized in any way you want. Go to Setup | Sheets. You cannot edit the Rx in the internal document form. You highlight the Rx on the left side of the page and hit the copy button and it will copy the Rx to the right side (Custom Side). You then can edit the form anyway you wan...
- Wed Mar 09, 2011 4:54 pm
- Forum: Main Forum
- Topic: Chart note:Post-op call, specialist/other DDS conversation
- Replies: 5
- Views: 6171
Re: Chart note:Post-op call, specialist/other DDS conversation
I normally use a "clinical note" rather than the Comm Log. If memory serves me right, the dummy codes for a clinical note (zclin), tooth note (ztoth) and appointment note (zAppt) was already in the Procedure Code List. If they weren't, I guess I added them. To make it easier to enter these notes, I ...
- Mon Feb 14, 2011 5:10 am
- Forum: Main Forum
- Topic: Sealant Graphic on 3d Tooth Chart
- Replies: 0
- Views: 2526
Sealant Graphic on 3d Tooth Chart
Using Version 7.7.11 The sealant graphic on 3D Tooth Chart will not follow upper molars if you use the movement function and tip the tooth mesially. The sealant graphic follows tooth with mesial movement. The sealant graphic also seems to follow lower molars with tipping or movement. It seems to jus...
- Thu Feb 03, 2011 2:39 pm
- Forum: Main Forum
- Topic: web form duplicate patients
- Replies: 4
- Views: 4899
Re: web form duplicate patients
Merge is not automatic. It has to be done manually. Go to Tools , Misc Tools and then Merge Patients.
Jeff
Jeff
- Wed Feb 02, 2011 7:41 am
- Forum: Main Forum
- Topic: Invalid Signature
- Replies: 2
- Views: 3259
Re: Invalid Signature
Forgot to tell you -- Using version 7.6.16
- Wed Feb 02, 2011 7:34 am
- Forum: Main Forum
- Topic: Invalid Signature
- Replies: 2
- Views: 3259
Invalid Signature
Still trying to work out the kinks with using Forms for all my internal forms in the office. I understand it is desireable and legally the only option if the form is changed, it would invalidate any signatures that was already on the form. The problem is that it is real easy to invalidate the signat...
- Fri Jan 21, 2011 12:47 pm
- Forum: Main Forum
- Topic: Tab Advance to Next Field in Forms
- Replies: 7
- Views: 7131
Tab Advance to Next Field in Forms
I have been working the last couple of weeks on getting all of our forms set up in sheets, forms and webforms. As you might imagine, my custom patient registration form has lots of blanks for entering data. We plan to use this form in a Kiosk in reception area. The tab key does not behave as expecte...
- Wed Jan 19, 2011 12:46 pm
- Forum: Main Forum
- Topic: Sheets, Webforms. Submit Button?
- Replies: 9
- Views: 7716
Re: Sheets, Webforms. Submit Button?
Follow up to previous post. After I used Picasa to "crop the image" to make it shorter. I also had to adjust the length of the static image in the sheets setup or it would still cover up the "Submit" button. Hopefully, this might save someone else a lot of time if you are setting up Webforms and usi...
- Wed Jan 19, 2011 12:42 pm
- Forum: Main Forum
- Topic: Digital Signatures
- Replies: 2
- Views: 3312
Re: Digital Signatures
Follow Up to Original Post Okay, in my private office, I put appropriate instructions on form and sign it and then hit Okay to save form. My dental assistant opens form a second time in operatory and reviews instructions with patient, asks patient if they have any questions, after all questions are ...
- Wed Jan 19, 2011 5:44 am
- Forum: Main Forum
- Topic: Digital Signatures
- Replies: 2
- Views: 3312
Digital Signatures
This may be "expected behavior" but just want to ask. We are trying to use the Forms Features with digital signatures utilizing Topaz Signature pads. I often will walk to my office to fill out charts. My auxillary may complete some of the chart but I elect to not totally delegate this task. I will o...
- Mon Jan 10, 2011 3:53 pm
- Forum: Main Forum
- Topic: new version - printing bug?
- Replies: 1
- Views: 2608
Re: new version - printing bug?
Known Issue. See Bug List. Normally, the tech support team gets these issues resolved fairly quickly and a fix is usually available within a few days by updating to the newest version.
See Bug List for the latest information.
http://70.90.133.65:1942/ODBugTracker/P ... sions.aspx
Jeff
See Bug List for the latest information.
http://70.90.133.65:1942/ODBugTracker/P ... sions.aspx
Jeff
- Mon Jan 10, 2011 8:18 am
- Forum: Main Forum
- Topic: Sheets, Webforms. Submit Button?
- Replies: 9
- Views: 7716
Re: Sheets, Webforms. Submit Button?
Agreed. The Webforms are going to be a welcome additon to the program and this issue is a minor invconvienence that can be improved on later.
Thanks,
Jeff
Thanks,
Jeff
- Sun Jan 09, 2011 6:44 pm
- Forum: Main Forum
- Topic: Sheets, Webforms. Submit Button?
- Replies: 9
- Views: 7716
Re: Sheets, Webforms. Submit Button?
Jordan, That was the problem but the solution wasn't easy. I started by simply trying to shorten the content of the form and thereby leaving the last few lines "blank". In spite of doing this, the "Submit" button was not visible after I uploaded the form in Webforms. Even with the image blank on the...
- Sat Jan 08, 2011 2:39 pm
- Forum: Main Forum
- Topic: Sheets, Webforms. Submit Button?
- Replies: 9
- Views: 7716
Sheets, Webforms. Submit Button?
Version 7.6.5 Okay, I am trying to learn Sheets and Webforms at the same time. I am thinking Sheets is going to have a steep learning curve. I am a few hours into my custom patient registration form. I had registration form in a word document. Converted it into a pdf document and Adobe gave me abili...
- Sat Jan 08, 2011 8:48 am
- Forum: Main Forum
- Topic: Unhandled Exception Letter Merge
- Replies: 1
- Views: 2715
Unhandled Exception Letter Merge
Using version 7.6.5 Just updated from 7.5. Now Letter Merge is giving following unhandled exception: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.NullReferenceException: Object referen...
- Sun Jan 02, 2011 3:03 am
- Forum: Main Forum
- Topic: Thinking about going with OD -- Few Questions
- Replies: 13
- Views: 13322
Re: Thinking about going with OD -- Few Questions
Ray, I'll take a stab at some of your questions. Maybe some others will chime in as well. I have used Open Dental for nearly 3 years. Established Practice of 25+ years, 2 doctors, 3 hygienists, 8 ops. We couldn't be happier. Great program, features continually enhanced, great tech support -- and the...
- Thu Dec 02, 2010 1:42 am
- Forum: Main Forum
- Topic: Windows Crashing
- Replies: 1
- Views: 2653
Windows Crashing
Using Version 7.5.14 I use Crash Plan for several months now to back up Open Dental to an external hard drive attached to my home laptop. Per Dr. Spark's recommendations, I will often restore my Open Dental data to my home laptop to verify my backups are working properly I am getting a serious Windo...
- Tue Nov 23, 2010 1:51 pm
- Forum: Main Forum
- Topic: Printing/Outputting Fee Schedule
- Replies: 2
- Views: 3236
Re: Printing/Outputting Fee Schedule
David,
I think what you are looking for is:
Reports
Under Lists --- Procedure Codes
After bringing up the procedure code report, you can choose to print it, export it, etc.
Jeff
I think what you are looking for is:
Reports
Under Lists --- Procedure Codes
After bringing up the procedure code report, you can choose to print it, export it, etc.
Jeff
- Fri Nov 19, 2010 11:47 am
- Forum: Main Forum
- Topic: Patient Pictures into system quickly
- Replies: 13
- Views: 11873
Re: Patient Pictures into system quicklyu
Instead of using a conventional digital camera, we use a webcam that is attached to our computer at the receptionist's desk. The webcam has the capability of taking digital photos. You certainly don't get quite the quality and ability to zoom, compose the photo, etc like you would with a digital cam...
- Wed Nov 17, 2010 6:19 pm
- Forum: Main Forum
- Topic: Thrilled with Open Dental
- Replies: 3
- Views: 4488
Thrilled with Open Dental
I have never been very patient. For example, When I order something, I am tempted to pay a bit more to get it shipped a little quicker. Consequently, my lack of patience tempts me to look at new Open Dental Version releases and I have a hard time resisting updating to a new beta version. I usually m...
- Sun Nov 14, 2010 3:48 pm
- Forum: Main Forum
- Topic: [OT] How many PCs do you have in your office?
- Replies: 7
- Views: 6190
Re: [OT] How many PCs do you have in your office?
1) How many total PCs in your office (excluding server) 19 2) How are they distributed (how many front desk/business office vs. operatories vs. elsewhere - feel free to elaborator 8 ops, 4 front desk, 2 in doctors offices, 5 elsewhere 3) How many docs? 2 full time, 1 part time 4) How many are hard ...
- Fri Nov 12, 2010 2:54 am
- Forum: Main Forum
- Topic: Lexicomp??
- Replies: 5
- Views: 6202
Re: Lexicomp??
I will be interested to see what happens with this "link to Lexi-Comp" in Open Dental. Right now, it seems to me that it functions like a paid advertisement. You click on the link and takes your to a page that encourages you to contact LexiComp to set up a subscription to their service. I called Ope...
- Sat Oct 30, 2010 4:46 pm
- Forum: Main Forum
- Topic: Let Open Dental Track Health History Updates
- Replies: 7
- Views: 6140
Let Open Dental Track Health History Updates
Just a thought. I don't think I have ever heard of anyone trying this but it seems like it would work so I thought I would run it by the forum. We do verbal health history updates at hygiene recalls and occasionally at restorative visits. We have our patients complete a new health history form usual...
- Tue Oct 26, 2010 8:40 am
- Forum: Main Forum
- Topic: Chart Module - Show Tab
- Replies: 3
- Views: 3606
Chart Module - Show Tab
I am currently on version 7.3.7 In chart module on show tab, there use to be boxes to allow you to only look at x-rays or to look at only hygiene procedures. These boxes have disappeared. I miss this feature. Apparently, it was removed when the overhaul was done with the new Chart Views feature. Is ...
- Sat Oct 23, 2010 4:37 am
- Forum: Main Forum
- Topic: How to stop MySQL?
- Replies: 1
- Views: 2531
- Wed Oct 20, 2010 5:21 pm
- Forum: Main Forum
- Topic: Chart Module --Enter Treatment Tab
- Replies: 3
- Views: 4158
Chart Module --Enter Treatment Tab
I am on version 7.3.7 May have uncovered a small bug -- I wouldn't think this was intended behavior. First, select a patient, then open the chart module. The program defaults to the first tab which is the Enter Treatement Tab. Click on any of the other tabs (Missing Teeth, Movements, Primary Teeth, ...
- Sun Oct 10, 2010 11:32 am
- Forum: Advanced Topics
- Topic: Auto-Dialer and SMS Text Reminder
- Replies: 52
- Views: 111069
Re: Working Auto-Dialer!!
I guess this post is on the Advanced Topics Forum for a reason. Re: Part 1 of instructions: I would love to utilize this auto dialer capabilty but have no programming knowledge. How would I add those two lines in OpenDental.ProgramL.cs? Where the heck is OpenDental.ProgramL.cs? I imagine if I have t...
- Wed Oct 06, 2010 11:30 am
- Forum: Main Forum
- Topic: Veneer Graphic on Molar
- Replies: 6
- Views: 5515
Veneer Graphic on Molar
I am not sure it would be accurate to call this a "bug" but the veneer graphic on a molar is not appearing as expected. I currently am on Version 7.2.44. The veneer graphic was first released a couple of versions ago. The veneer graphic works beautifully on anterior teeth and bicuspids. When I post ...
- Tue Sep 28, 2010 5:24 pm
- Forum: Main Forum
- Topic: Task List - Also Posted on Dental Town Forum
- Replies: 4
- Views: 6879
Task List - Also Posted on Dental Town Forum
Rob, Here is the section in Online manual on the Task List: http://www.opendental.com/manual/taskList.html You asked for a demo of using the task list. Not sure I am up to posting screen shots but let me see if I can get you started. Before I get into some of the details, I will tell you that we use...
- Tue Aug 31, 2010 4:45 pm
- Forum: Main Forum
- Topic: Importing PDF's
- Replies: 10
- Views: 8568
Re: Importing PDF's
In our office, we also think it would require too much effort to scan each EOB individually and import each one into each person's chart in the Open Dental Images Module. Nevertheless, we are trying to get rid of the filing cabinets full of paper including EOB's so we like the idea of scanning them....
- Tue Aug 24, 2010 12:57 pm
- Forum: Main Forum
- Topic: Database Optimization
- Replies: 1
- Views: 2623
Database Optimization
http://www.opendental.com/manual/troubleshootingSlowness.html Concerning database optimization with MySQL Administrator, should Open Dental be shut down on all the workstations before the database optimization tool is run on the server? I was worried about data corruption if users were still working...
- Tue Aug 24, 2010 11:38 am
- Forum: Main Forum
- Topic: What is the easiest way to update my fees ?
- Replies: 4
- Views: 4179
Re: What is the easiest way to update my fees ?
Mike, I believe your fee update will only take effect on what is treatment planned or scheduled going forward. Those procedures that are already treatment planned or scheduled previously will have the old fee. There is a tool that you can use to update all the existing scheduled or treatment planned...
- Mon Aug 23, 2010 6:29 pm
- Forum: Main Forum
- Topic: Sync Calender with Google?
- Replies: 9
- Views: 18637
Re: Sync Calender with Google?
It sounds like your office manager is a blackberry user. Not sure this would help but here is the link I was thinking about when I mentioned the iPhone app that is currently being developed. It sounds like that is available not only for Open Dental but also Eaglesoft. http://opendentalsoft.com/forum...
- Mon Aug 23, 2010 5:24 pm
- Forum: Main Forum
- Topic: What is the easiest way to update my fees ?
- Replies: 4
- Views: 4179
Re: What is the easiest way to update my fees ?
I would guess that if you are not interested in doing an "across the board" percentage fee increase, you will have to manually update each fee. You would go to Lists, Procedure Codes and then click on each procedure to edit the fee. If you decide that you want to do a percentage increase, you again ...
- Mon Aug 23, 2010 5:18 pm
- Forum: Main Forum
- Topic: Combined procedures on one appointment
- Replies: 2
- Views: 3426
Re: Combined procedures on one appointment
See if this will help explain the concept. Look under the heading: Time Calculations
http://www.opendental.com/manual/aptedit.html
Hope this helps.
Jeff
http://www.opendental.com/manual/aptedit.html
Hope this helps.
Jeff
- Mon Aug 23, 2010 5:12 pm
- Forum: Main Forum
- Topic: Sync Calender with Google?
- Replies: 9
- Views: 18637
Re: Sync Calender with Google?
I also use google apps and google sync to sync info to my iPhone. I think that the google calendar would be far inferior as far as features, etc if you tried to use it to schedule your patients as compared to any scheduling module in most dental practice management system software programs no matter...
- Tue Aug 03, 2010 8:48 am
- Forum: Main Forum
- Topic: Letter Merge Unhandled Exception
- Replies: 4
- Views: 4455
Re: Letter Merge Unhandled Exception
I just heard back from technical support today. It appears Open Dental has a fix and it will be released in version 7.1.32
Thanks for the quick fix!
Jeff
Thanks for the quick fix!
Jeff
- Mon Aug 02, 2010 4:55 pm
- Forum: Main Forum
- Topic: Letter Merge Unhandled Exception
- Replies: 4
- Views: 4455
Letter Merge Unhandled Exception
Unhandled exception when using letter merge. Not trying to cirmcumvent proper channels. Talked with Debbie in Tech Support after work today. She got a copy of my database to have someone test the issue. Just thought I would see if anyone on the forum can look at the details below and see if they see...
- Wed Jul 21, 2010 3:51 pm
- Forum: Main Forum
- Topic: Charting implants
- Replies: 10
- Views: 9749
Re: Charting implants
If I understand your question correctly, you want a root form implant to show up on the 3d tooth chart. Of course you need to mark the natural tooth as missing. I use code D6010 which is "surgical placement of implant body: endosteal implant" You need to make sure the paint type is "implant" and the...
- Fri Jul 16, 2010 6:24 pm
- Forum: Main Forum
- Topic: Time Clock Reports -- Version 7.1
- Replies: 3
- Views: 3926
Re: Time Clock Reports -- Version 7.1
Sorry, Jordan I can't figure out how to see the time card hours in decimal format. I am on versions 7.1.27 and it appears that decimal support occurred at version 7.1.21. I s there an option where you choose how you want time to appear. I guess I am getting the time card report properly. I am going ...
- Fri Jul 16, 2010 2:58 am
- Forum: Main Forum
- Topic: Time Clock Reports -- Version 7.1
- Replies: 3
- Views: 3926
Time Clock Reports -- Version 7.1
Just a courtesy reminder. I updated to the beta Version 7.1 around mid May. It is clearly documented in the features of the new version about changes with the Time Clock feature and the difference in reports so I have no excuse. Nevertheless, maybe this post will save others some grief. Unfortunatel...
- Thu Jun 10, 2010 6:06 pm
- Forum: Main Forum
- Topic: Allergic Rx.
- Replies: 1
- Views: 2846
Re: Allergic Rx.
Robert, Yes, Open Dental already has this capability. First of all, you set allergies under Diseases. Go to Setup, Diseases. We list them as Allergy:Penicillin/Amoxicillin, Allergy:Cephalosporins, Allergy:Sulfa Drugs, etc. You then add this "disease" to the patient that is allergic to the drug. For ...
- Thu Jun 03, 2010 6:59 pm
- Forum: Main Forum
- Topic: saving scanned charts one large PDF
- Replies: 9
- Views: 9143
Re: saving scanned charts one large PDF
jr We do something similar to what you propose -- scanning chart into a large file. I would recommend you consider if there are parts of your old chart that you feel you might refer to often. If so, you might want to scan the chart into 2-3 files so you can easily access the part of the chart you of...
- Tue Apr 13, 2010 2:55 pm
- Forum: Main Forum
- Topic: Mysql stop
- Replies: 2
- Views: 3299
Re: Mysql stop
Not sure if the process is different in Windows 7 but this is the process in Windows XP. Hit the "Start" Button, Then the "Run" button and then on the line that says "Open:" You should type the following command: net stop mysql After you finish restoring your backup, you have to restart your mysql s...
- Fri Apr 02, 2010 7:11 am
- Forum: Main Forum
- Topic: Account/InsCheck/Deposit Problem
- Replies: 20
- Views: 15113
Re: Account/InsCheck/Deposit Problem
Jordan,
Thanks for checking out the issue and the I appreciate the peace of mind knowing that the database is fine.
Jeff
Thanks for checking out the issue and the I appreciate the peace of mind knowing that the database is fine.
Jeff
- Tue Mar 30, 2010 3:19 am
- Forum: Main Forum
- Topic: Changing Referred Status when Procedure Complete
- Replies: 7
- Views: 6418
Re: Changing Referred Status when Procedure Complete
To clarify: When a procedure is completed by a specialist that has a "Referrred" status assuming it has a zero fee as well, do you recommend I train my staff to change the status to "Existing Other" or "Complete"? I lean toward "Exisiting Other" since marking it "Complete" makes it appear like it wa...
- Mon Mar 29, 2010 4:30 pm
- Forum: Main Forum
- Topic: Changing Referred Status when Procedure Complete
- Replies: 7
- Views: 6418
Changing Referred Status when Procedure Complete
We had an error on a patient's account today. I suspect I know what happened by I am not sure. We had a charge for a root canal applied to a patient's account by mistake. I suspect the root canal was originally put into the patient's chart as a treatment planned item with the appropriate fee. I thin...
- Mon Mar 29, 2010 6:09 am
- Forum: Advanced Topics
- Topic: RAM used by Open Dental
- Replies: 16
- Views: 13922
Re: RAM used by Open Dental
I have noticed some latency or sluggishness in Open Dental for last few weeks. Even called tech support to discuss the issue a week or so ago. We tried several things but no noticeable improvement. I was even thinking it might be an issue with my server and unrelated to Open Dental. Just updated thi...
- Fri Mar 26, 2010 7:02 pm
- Forum: Main Forum
- Topic: Account/InsCheck/Deposit Problem
- Replies: 20
- Views: 15113
Re: Account/InsCheck/Deposit Problem
I have ran the Temporary Database Integrity Check based on a backup prior to 3-17-10. It found 15 Missing Claim Payments. I printed the results, ran the required backup and then ran the fix. I printed those results as well. I then ran Database Maintenance after the fix and I am pretty sure the Datab...
- Mon Mar 22, 2010 5:38 pm
- Forum: Main Forum
- Topic: Account/InsCheck/Deposit Problem
- Replies: 20
- Views: 15113
Re: Account/InsCheck/Deposit Problem
Just getting a little nervous. I did some updates last week. I can' t remember the versions but somewhere in the vicinity of 7.0.4 or 7.0.5. I received an email from Open Dental Support telling me about the bug and the need to update again. I ran the update and ran database maintenance. I did not se...
- Fri Mar 19, 2010 4:29 am
- Forum: Main Forum
- Topic: Emdeon putting the blame on Open Dental
- Replies: 5
- Views: 5604
Re: Emdeon putting the blame on Open Dental
Most on this forum can appreciate the frustration with dealing with insurance/insurance companies; however, I respectfully ask that you keep your comments at least PG rated no matter your level of aggravation and frustration. This is a forum for the entire Open Dental community including the staff o...
- Sat Feb 13, 2010 3:30 am
- Forum: Main Forum
- Topic: Backup on home computer
- Replies: 30
- Views: 29062
Re: Backup on home computer
See this thread for a fix to get Open Dental's 3d tooth chart to operate with LogMeIn.
viewtopic.php?f=1&t=2012&p=8304&hilit=logmein.com#p8304
viewtopic.php?f=1&t=2012&p=8304&hilit=logmein.com#p8304
- Wed Feb 10, 2010 3:02 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
Success!!!! :P Jordan, Being an XP Pro user and after much trial and error, I had just about given up on getting the Direct X graphics to work in Open Dental. I thought I was going to be one of the few users that it just wasn't going to work for. I tried your instructions going through all steps on ...
- Tue Feb 09, 2010 1:37 am
- Forum: Main Forum
- Topic: Further Thoughts on Triggers
- Replies: 4
- Views: 4628
Re: Further Thoughts on Triggers
Jordan, It sounds like you are developing in this "Automation" feature exactly what I have in mind. I see the need when entering certain medications that we need triggers to create a pop-up or some way of making it crystal clear to the provider to be aware of potentially serious problems that may be...
- Tue Feb 09, 2010 1:01 am
- Forum: Main Forum
- Topic: Dental RAT foot controlled perio input
- Replies: 12
- Views: 18435
Re: Dental RAT foot controlled perio input
Rick, I'll be interested to hear your feedback as well as your hygienist's feedback on the Dental RAT. I will be interested to hear your thoughts on the learning curve and ease of use with Open Dental. How hard is it to go back and mark bleeding points, etc in Open Dental with the Dental RAT? I real...
- Wed Feb 03, 2010 1:53 pm
- Forum: Main Forum
- Topic: Open Dental in a Perio practice
- Replies: 11
- Views: 10101
Re: Open Dental in a Perio practice
I am a GP and I like to write referral letters to each of the specialists that I refer to when I send them a patient. I have never quite got the hang of the "Sheets" feature in Open Dental. Perhaps, I would have tried to learn the Sheets feature if I were not so happy with Open Dental's "Letter Merg...
- Wed Jan 27, 2010 3:32 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
That is great news! I greatly appreciate your continued efforts on this issue. I'll be patient and not attempt any changes based on your rough draft. I want to be sure I am using proper links if any updates are needed so I'll wait on you to complete the draft. I am out of town from Thursday-Sunday. ...
- Tue Jan 26, 2010 5:53 am
- Forum: Main Forum
- Topic: Conditions on Tooth Chart
- Replies: 1
- Views: 3331
Conditions on Tooth Chart
Back in the days of using paper charting before getting Open Dental, it was our habit to chart exisitng conditions such as decay, , incipient decay, cracked teeth, etc. I understand that capability has been added to Open Dental a few versions ago but I am now just trying to experiment with it and st...
- Mon Jan 25, 2010 8:17 am
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
In March 2008, I installed approximately 15 new computers in my office. At that time it seemed to be an agreed consensus that I should use XP Pro rather than Vista for an Operating System. That was the advice of my hardware vendor as well - Dental Technolog Consultants (Dr. Lavine). If memory serves...
- Sun Jan 24, 2010 5:41 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
Version 6.9.11 Windows XP Pro Version 2002 Service Pack 3 Jordan, Here is an update after installing Version 6.9.11. I selected Direct X under File, Graphics. I tried the first 6 formats. All yielded the same result. Here is the limited information that I can see on the 3d tooth chart using any of t...
- Tue Jan 19, 2010 2:41 am
- Forum: Main Forum
- Topic: Scanner Recommendation
- Replies: 7
- Views: 8261
Re: Scanner Recommendation
Yes, I would assume that if Open Dental supported multiple page scanning, a TWAIN scanner would be best simply because you could scan directly into Open Dental. We don't find it difficult to import the PDF files but it is an extra step and it does take a few seconds to go through the steps to import...
- Mon Jan 18, 2010 5:52 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
Version 6.9.10 Windows XP Pro Version 2002 Service Pack 3 Here is the latest. I went to the following Microsoft Link: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3 I used this link to update Direct X on my machine. After I did so, I am n...
- Mon Jan 18, 2010 3:59 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
Version 6.9.10 Still not having any luck getting Direct X to run on my machines. As you recall, I am running Windows XP Pro, Version 2002, Service Pack 3 After I updated to 6.9.10, I tried to switch the graphics from Open GL to Direct X. It asked me to pick a format from bottom of page. I tried all ...
- Sun Jan 17, 2010 5:29 pm
- Forum: Main Forum
- Topic: Scanner Recommendation
- Replies: 7
- Views: 8261
Re: Scanner Recommendation
Since you are looking for a scanner for paper (EOB's Letters, Etc), I would highly recommend the Fujitsu ScanSnap S1500 (Cost is just over $400). I have two of these and another similar one (older model) and they are wonderful. These are not flat bed scanners. They are built so you can load multiple...
- Fri Jan 08, 2010 7:45 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
Still no luck in getting the Direct X graphics to work with version 6.9.7. If I understood your instructions correctly, you asked me to go to Control Panel, Add/Remove Programs and Uninstall any old Direct X installations. I found none. I had done a Direct X update from Microsoft that was mentioned ...
- Fri Jan 08, 2010 12:42 pm
- Forum: Advanced Topics
- Topic: 6.9.3 Direct X bug
- Replies: 34
- Views: 26844
Re: 6.9.3 Direct X bug
6.9.7 Still not working for me. I have already done the Direct X Microsoft download that was mentioned in a different thread a few days ago. You see to be making some progress. I was getting an "unhandled exception" with Version 6.9.5 and below when I tried to access the new graphical perio chart. O...
- Thu Jan 07, 2010 1:53 pm
- Forum: Main Forum
- Topic: Blocking Task Popups
- Replies: 1
- Views: 2457
Blocking Task Popups
Version 6.9.6
According to he Bug Tracker, there is an enhancement in Ver 6.9.6: Task popups can be blocked by end user. Sound is still heard
Where can this popup function be contolled? Is it in Setup?
According to he Bug Tracker, there is an enhancement in Ver 6.9.6: Task popups can be blocked by end user. Sound is still heard
Where can this popup function be contolled? Is it in Setup?
- Mon Jan 04, 2010 1:52 pm
- Forum: Main Forum
- Topic: Fee schedule increase
- Replies: 4
- Views: 4107
Re: Fee schedule increase
To Print, Go to Reports Menu. Under List Section, go to Procedure Codes. Pick the Fee Schedule you want to use and then you will be able to print it.
- Mon Jan 04, 2010 11:51 am
- Forum: Main Forum
- Topic: Fee schedule increase
- Replies: 4
- Views: 4107
Re: Fee schedule increase
Yes, there is an easy way to deal with this. Go to Lists, Procedure Codes and select "Fee Tools" in lower right corner. There are tools to help you change your fees automatically by a certain amount or percentage and then the button you are looking for is titled "Update" and it states it will update...
- Sat Jan 02, 2010 9:49 pm
- Forum: Main Forum
- Topic: Unhandled Exception - Letter Merge
- Replies: 2
- Views: 3675
Re: Unhandled Exception - Letter Merge
Thanks,
I followed the instructions from Microsoft in the link you provided and edited the registry according to the instructions in the article and it fixed the problem.
Again, thanks for your help and your prompt reply.
I followed the instructions from Microsoft in the link you provided and edited the registry according to the instructions in the article and it fixed the problem.
Again, thanks for your help and your prompt reply.
- Sat Jan 02, 2010 2:26 pm
- Forum: Main Forum
- Topic: Unhandled Exception - Letter Merge
- Replies: 2
- Views: 3675
Unhandled Exception - Letter Merge
Version 6.9.3 I am trying to use the Letter Merge Function. I have several letters that I use the letter merge function with and have been doing so for the last couple of years. Some of them are still functioning normally but several are giving me an Unhandled Exception. The error message says the e...
- Tue Nov 24, 2009 6:13 am
- Forum: Main Forum
- Topic: Waiting Room Internet
- Replies: 12
- Views: 10586
Re: Waiting Room Internet
All of the computers in our office are hard wired to the network through Cat 5 or Cat 6 cables. We only have one router and it is on a different subnet mask and it is only used by our patients that bring in their laptops or WiFi Device. As stated earlier, they can't access our network because the ro...
- Sun Nov 22, 2009 12:22 pm
- Forum: Main Forum
- Topic: Waiting Room Internet
- Replies: 12
- Views: 10586
Re: Waiting Room Internet
I don't profess to be an expert at setting up a network but I can tell you what I was told by the person that set up my network. This person has done computer installations in several hundred dental offices so I would expect he would know what he is talking about. I also wanted a wirelss signal avai...
- Thu Oct 29, 2009 1:00 pm
- Forum: Main Forum
- Topic: Totals missing from Aging Report
- Replies: 2
- Views: 2910
Re: Totals missing from Aging Report
Likewise, we also have zeros as totals in our Aging Report that I ran today. I called Open Dental Tech Support and they have listed it as a bug and I was told to watch for a "fix" to be hopefully released soon.
- Fri Sep 25, 2009 2:34 am
- Forum: Main Forum
- Topic: Looking At Kodak Digital X-rays
- Replies: 7
- Views: 8103
Re: Looking At Kodak Digital X-rays
See this thread in the forum for my comments on XDR.
http://70.90.133.65/forum/viewtopic.php?f=1&t=2182
http://70.90.133.65/forum/viewtopic.php?f=1&t=2182
- Sun Sep 20, 2009 10:52 am
- Forum: Main Forum
- Topic: Digital Radiography
- Replies: 4
- Views: 5818
Re: Digital Radiography
We put computers in all our operatories in March 2008 and switched to Open Dental at that time. Our goal was to integrate digital x-rays into the practice in 2009. We have 8 operatories with 2 doctors and 3 hygienists. We bought our sensors a couple of months ago and started using them about a month...
- Tue Sep 01, 2009 4:05 am
- Forum: Main Forum
- Topic: Query examples
- Replies: 4
- Views: 4634
Re: Query examples
To Find Active Patients, Go to the Query Example Page
http://70.90.133.65:1942/ODQueryList/QueryList.aspx
Use Query #22.
I am sorry but I can't help you with the Query for deceased patients.
http://70.90.133.65:1942/ODQueryList/QueryList.aspx
Use Query #22.
I am sorry but I can't help you with the Query for deceased patients.
- Fri Jun 26, 2009 8:18 am
- Forum: Main Forum
- Topic: Logmein
- Replies: 4
- Views: 6211
Re: Logmein
Roy, I previously had problems with 3D tooth chart not working while using LogMeIn. I found a fix for my computer. Here goes--you may want to try it as well. After logging into LogMeIn prior to going full screen, you will see some boxes down the left side of your screen. Click on Preferences, then c...
- Sat Jun 13, 2009 5:14 am
- Forum: Main Forum
- Topic: multiple fees for same code
- Replies: 2
- Views: 3344
Re: multiple fees for same code
You create a second code but add a letter at the end. For example, D1510a could be a space maintainer with band/loop and D1510b could be a distal shoe. You could have a different fee and different description with each code. By the way, if you want a different description to show up, put the descrip...
- Thu May 07, 2009 5:03 pm
- Forum: Main Forum
- Topic: Sheets: Printing Addresses on Envelops
- Replies: 10
- Views: 10121
Re: Sheets: Printing Addresses on Envelops
The Open Dental Manual is pretty good when it comes to explaining how to set up the merge feature. http://www.open-dent.com/manual/lettermerge.html I am not sure how much this will help you but here are the merge fields I have set up to print on a business size envelope. «FName» «MiddleI» «LName» «A...
- Tue May 05, 2009 4:18 pm
- Forum: Main Forum
- Topic: Sending one letter to each household of active patients
- Replies: 3
- Views: 4385
Re: Sending one letter to each household of active patients
Here is the Query I use to generate a mailing list for families that has a family member that has been seen within the last 3 years. I send out a marketing newsletter to active patients every quarter. My definition of "active" is they have been seen within the last 36 months. This value can be chang...
- Sat May 02, 2009 2:19 am
- Forum: Main Forum
- Topic: Logmein Ignition
- Replies: 3
- Views: 4244
Re: Logmein Ignition
LogMeIn Ignition (exclusively an IPhone application) is the coolest thing I have seen in a long time! The cost of the application is a one time fee of $30. Of course, you need LogMeIn installed on the computer you connect with. You can use the free version or Pro version of LogMeIn on your computer....
- Sat May 02, 2009 2:00 am
- Forum: Main Forum
- Topic: can i connect to an opendental database remotely via IP?
- Replies: 17
- Views: 26525
Re: can i connect to an opendental database remotely via IP?
I may be missing something here but I think there is an easy solution for what you are wanting to do which is different from the original topic of this thread. If you run open dental on your server at your business office, you can access it from any remote computer with internet access using LogMeIn...
- Sat Apr 11, 2009 10:54 am
- Forum: Main Forum
- Topic: Premedicate
- Replies: 1
- Views: 2677
Re: Premedicate
Joann,
See the answer to this question that I posted for you on the thread dated 4-6-09
See the answer to this question that I posted for you on the thread dated 4-6-09
- Mon Apr 06, 2009 1:15 pm
- Forum: Main Forum
- Topic: Pre-medication
- Replies: 4
- Views: 7079
Re: Pre-medication
Select the Patient, Go to Chart Module. On lower left area in Patient Info Section, Double Click on the Coral/Pink Colored area of the Patient Info Section. You should then see a box you can check for Premedication. It should now show up on the schedule.
- Wed Mar 04, 2009 2:12 pm
- Forum: Main Forum
- Topic: Changing Order of Planned Appointments-Vote for Me!!
- Replies: 1
- Views: 2650
Changing Order of Planned Appointments-Vote for Me!!
I have been a user of Open Dental for a year now and I love this program! After practicing for 25 years, the decision to change from my former practice management software and go to Open Dental was a good one for me and serves our practice's needs quite well. One of the nicest additions to the progr...
- Fri Feb 20, 2009 12:37 am
- Forum: Main Forum
- Topic: Income Based on Catagory of Dental Services
- Replies: 3
- Views: 4603
Re: Income Based on Catagory of Dental Services
If you do not find a query that will give you the desired information, here are a couple of other options. If you are familiar with Microsoft Excel, you could likely get the data you are looking for. Go to Reports, then Daily Reports, then Procedures and enter the date range. Under, type, be sure an...
- Wed Jan 21, 2009 4:13 am
- Forum: Main Forum
- Topic: Impactions
- Replies: 8
- Views: 6932
Re: Impactions
In the chart module on the tooth chart, click on the tooth and highlight the wisdom tooth, click on "Movements" tab and then you will want to click on the minus (-) side of the "Occlusal" tab and you will see the tooth begin to move vertically. After clicking the minus sign a few times, the tooth tu...
- Tue Jan 20, 2009 1:31 am
- Forum: Main Forum
- Topic: Tooth chart missing
- Replies: 6
- Views: 8767
Re: Tooth chart missing
I previously had problems with 3D tooth chart not working while using LogMeIn. I found a fix for my computer. Here goes--you may want to try it as well. After logging into LogMeIn prior to going full screen, you will see some boxes down the left side of your screen. Click on Preferences, then click ...
- Wed Jan 14, 2009 6:40 am
- Forum: Main Forum
- Topic: Mistakenly Set an Appointment Complete
- Replies: 1
- Views: 2607
Mistakenly Set an Appointment Complete
Using Version 6.3.5 I was in the schedule module yesterday and mistakenly set a long appointment with multiple procedures "complete" by hitting the blue check mark. I realized immediately what I had done so I doubled clicked on the appt and set the status back to "scheduled". I realize that when you...
- Sun Oct 26, 2008 3:32 am
- Forum: Main Forum
- Topic: Multiple Planned Appointments
- Replies: 4
- Views: 4341
Re: Multiple Planned Appointments
I have a suggestion about the Multiple Planned Appointment Feature. Would it be possible to when you "Add" a planned appointment to choose where you want it in the order of the planned appointments? Presently, I believe the "Add" button always puts it in the last position on the list of planned appo...
- Mon Oct 20, 2008 7:33 am
- Forum: Main Forum
- Topic: Ver 6.1.1 Time Calculation Feature/Planned Appointment
- Replies: 2
- Views: 3298
Re: Ver 6.1.1 Time Calculation Feature/Planned Appointment
OK, just updated to Ver 6.1.2 and it has fixed some issues but created other problems. I can now delete a planned appointment. It appears the time calculation feature is working and the default provider's color is now appearing in slider bar. Now another problem after updating to version 6.1.2. I cr...
- Mon Oct 20, 2008 6:33 am
- Forum: Main Forum
- Topic: Ver 6.1.1 Time Calculation Feature/Planned Appointment
- Replies: 2
- Views: 3298
Ver 6.1.1 Time Calculation Feature/Planned Appointment
On Version 6.1.1 on Planned Appointments I add a planned appointment and then I want to attach treatment planned procedures to that planned appointment. Open Dental's automatic time calculation's feature is not functioning. I usually will edit the time slightly to suit the patient's needs but Open D...
- Mon Oct 20, 2008 4:10 am
- Forum: Main Forum
- Topic: Version 6.1.1 Unable to Delete Planned Appointment
- Replies: 1
- Views: 2626
Version 6.1.1 Unable to Delete Planned Appointment
I just upgraded to version 6.1.1 to use the mulitple planned appointment feature. I just completed the treatment today on a planned appointment. I usually delete the planned appointment at some point during the appointment while the patient is in the chair. Open Dental would not let me delete the pl...
- Sun Oct 19, 2008 3:58 am
- Forum: Main Forum
- Topic: Is 6.1.1 a Beta Version?
- Replies: 1
- Views: 2610
Is 6.1.1 a Beta Version?
I usually avoid updating to a new version until some of the bugs have been worked out. I notice that version 6.1.1 is not listed as a Beta version on the Bug Tracker page. This surprises me since it was only released yesterday. Is this correct or should it be listed as a Beta version? I am excited t...
- Mon Sep 29, 2008 12:46 pm
- Forum: Main Forum
- Topic: Possible Bug -Patient Name on Prescriptions
- Replies: 1
- Views: 2606
Possible Bug -Patient Name on Prescriptions
I am currently using version 5.9.7 I would consider this a bug but it could be the program's behavior by design. Let me set the stage of this hypothetical patient: Patient's Name is Johnny R. Doe. The Middle Initial stands for Ray. The patient prefers to be called Ray instead of Johnny so I enter Ra...
- Thu Sep 18, 2008 3:17 pm
- Forum: Main Forum
- Topic: Data conversion question
- Replies: 5
- Views: 6365
Re: Data conversion question
I converted from Patient Base Software in March 2008. I also worked with James. I was amazed with the amount of data he was able to convert over to Open Dental. He will do a test conversion for you. I would recommend you spend a good bit of time looking it over and see what improvements/tweaking tha...
- Thu Aug 14, 2008 3:37 am
- Forum: Main Forum
- Topic: Walkout Statement for a single family member
- Replies: 10
- Views: 8247
Re: Walkout Statement for a single family member
We have also been disappointed with walkout statements since upgrading to version 5.8.x There was a similar problem (bug?) in version 5.6.6 and it was corrected with the 5.6.7 update. In version 5.8.x, we get a lot more information than we want when we print a walkout statement. There is a way aroun...
- Thu Jul 31, 2008 4:17 pm
- Forum: Main Forum
- Topic: Aging Report As of Date
- Replies: 5
- Views: 5022
Re: Aging Report As of Date
I suspect you didn't update your aging of your accounts before you ran the report. I believe the 7/29/2008 date is the last date you updated the aging of the accounts. The 7/31/2008 is the the actual date you ran the report. If you update the aging, I suspect the dates will be the same (today). Jeff
- Fri Jul 18, 2008 11:14 am
- Forum: Main Forum
- Topic: LogMeIn Graphics Settings
- Replies: 5
- Views: 6120
LogMeIn Graphics Settings
I use LogMeIn to remotely access my office computer from home. It works flawlessly as far as I can tell except for the 3D Tooth Chart. It won't show up on the screen when using LogMeIn remotely. I can go to File, Graphics and Select " Simple Tooth Chart " and I can see the simple tooth chart. Natura...
- Mon May 12, 2008 3:06 pm
- Forum: Main Forum
- Topic: weighing the big decision
- Replies: 18
- Views: 122078
Re: weighing the big decision
I'll weigh in on Questions 1 and 2. I'll leave question 3 and 4 for others since I have no experience with digital x-ray and intraoral cameral to this point but I plan to go down that road in the next few months. You probably already know about the DentalTown website. They have an Open Dental Forum ...
- Sat May 10, 2008 4:27 am
- Forum: Main Forum
- Topic: Time Calculation of Appointments
- Replies: 3
- Views: 4419
Time Calculation of Appointments
I am a relatively new user to Open Dental (2 months) but the "Time Calculation" feature for length of appointments of Open Dental is causing me more trouble than any other feature presently. I have tried my best to set up accurate time patterns for specific procedures in the procedure list but this ...
- Sun May 04, 2008 1:10 am
- Forum: Main Forum
- Topic: Help with Query-Marketing
- Replies: 3
- Views: 4445
Help with Query-Marketing
I need some help with a query. In Query examples, Example 35 as follows almost meets my needs. List of families seen in the last three years. Useful for generating a list of patients for Christmas cards. After saving the resulting datafile, you would use the letter merge feature of Word to actually ...
- Thu Apr 24, 2008 4:03 am
- Forum: Main Forum
- Topic: remote desktop
- Replies: 3
- Views: 4441
Re: remote desktop
I have also experienced very slow frustrating speeds using a program called PC Anywhere in the past. I have recently be introduced to a program called LogMeIn (http://www.logmein.com) I have been very pleasantly surprised at how fast and efficiently I can work from home and remotely control my offic...
- Tue Apr 15, 2008 1:26 pm
- Forum: Main Forum
- Topic: conversions@open-dent.com
- Replies: 3
- Views: 5122
Re: conversions@open-dent.com
Conversions@open-dent.com is a legitimate email address. I have used this email address numerous times in the last month as I worked with James in the Open Dental Conversion Department. I have been using Open Dental for a month or so and the Conversion Department assists you in converting date from ...
- Mon Mar 24, 2008 10:57 am
- Forum: Main Forum
- Topic: Server Time in Open Dental
- Replies: 3
- Views: 4438
Re: Server Time in Open Dental
I waited several hours for the workstations to pick up the correct time off the server but no luck! I tried simply restarting the workstations but that did not fix the problem. I ended up doing a restart on the server and problem solved!
- Sun Mar 23, 2008 10:52 am
- Forum: Main Forum
- Topic: Server Time in Open Dental
- Replies: 3
- Views: 4438
Server Time in Open Dental
I am going to begin using the time clock feature tomorrow in Open Dental. The time on my server was an hour off since the time change a week or two ago. I manually reset the time and it reverted back to the incorrect time within a short time. I went to the Microsoft web site and downloaded the prope...