Search found 165 matches
- Wed Jan 03, 2024 1:08 pm
- Forum: Main Forum
- Topic: 2024 claim form
- Replies: 0
- Views: 4715
2024 claim form
Anyone know if insurance companies are requiring 2024 claim forms now? I wonder if they will reject prior forms. I just switched OD from using our 2012 to 2024 forms and noticed few changes (ie gender U option). I also noticed that the office ID number changed from social security number to our pati...
- Fri Mar 03, 2023 11:45 am
- Forum: Main Forum
- Topic: Done With Apteryx
- Replies: 8
- Views: 5889
Re: Done With Apteryx
OpenDental has a service where they can transfer all the Apteryx images into OD, for a fee. It is called a conversion of X-Ray images from Apteryx to OpenDental. I have not had it done yet but plan to when we transition into OD imaging completely. We are still waiting for a couple imaging features t...
- Fri Dec 02, 2022 10:13 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan- Thanks for all the updates. 0. RobG was able to figure out the issue with only one image transferring over after updating from 21.4.30 to 22.2.54 I had not selected the box 'Show Twain UI' in the Edit Imaging Device. I don't believe we had it checked in 21.4.30 and it worked fine and maybe w...
- Tue Nov 29, 2022 6:04 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan- Any updates to the following changes in the images module? I recently updated from 21.4.30 to 22.2.54 and now have an issue when using ScanX that all the images scan through and are visible scanning in VistaScan software but once its complete and I select close, only a single image enters th...
- Fri Sep 30, 2022 11:58 am
- Forum: Main Forum
- Topic: How to drop a PPO
- Replies: 1
- Views: 1453
Re: How to drop a PPO
Very good questions? With insurances lagging on increases to reimbursement rates I can foresee other providers starting to drop the worst performing PPO plans.
- Sat Sep 24, 2022 7:54 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
UPDATED AFTER USING Ver 22.2.40: Jordan- Thanks for the updates to the imaging module in 22.2! DEFAULT LOCATION OF NEW SCANNED IMAGES: Works Great for x-rays. Also great for sending intraoral camera images to correct location. Intraoral camera window remains the size you stretch it to now! OPTION TO...
- Wed Apr 06, 2022 7:07 pm
- Forum: Main Forum
- Topic: Bring back Yearly Calendar- Feature Request
- Replies: 1
- Views: 1591
Bring back Yearly Calendar- Feature Request
Feature Request 14611 was added in January, but it looks like it still has not been approved. What is the estimated time to approve a feature request? If its not approved does that signify it will not be considered? It was basically a request to bring back the yearly view of the calendar which was a...
- Mon Feb 14, 2022 10:58 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
The cropping issue that affected images in family module and appointment module does seem to be fixed in version 21.4.22 but as mentioned there were some that required manually re-cropping again. I have not run across any that we could not fix like before.
- Fri Jan 28, 2022 6:52 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
I may call OD support today and let them see the issue and try to fix it. I am noticing more patients at least so far that we cannot get their image to show. I initially started thinking it was related to images scanned in further in the past. I think it is related to how the images were scanned in....
- Thu Jan 27, 2022 7:04 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
I just updated to 21.4.20 and found some improvements. It seems a few of the images that we have not viewed 1,2,3 months out have been fixed but not the majority of them. Your trick to reset and re-crop helps on some of them. However, I am running into a lot that even resetting the full driver's lic...
- Wed Jan 26, 2022 12:41 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
I have updated to the latest version of 21 available (21.4.19) to see if the cropping bug had been fixed. Its not fixed for us yet and it seems that the little trick to view the patient image in the image module and then return to the chart module doesn't fix the issue anymore. Sometimes there is no...
- Tue Jan 18, 2022 11:46 am
- Forum: Main Forum
- Topic: Free Open Dental Imaging - "Acquire" Xrays in OD, and Sensor Setup instructions
- Replies: 2
- Views: 7349
Re: Free Open Dental Imaging - "Acquire" Xrays in OD, and Sensor Setup instructions
Jordan- Does the 'Imaging Module' or 'Acquire' feature within it require a support contract to function? What about utilizing the 3D chart? I have maintained support over the past 16 years but assumed the imaging module, any upgrades to it, and the 3D charting were included regardless of support sta...
- Fri Jan 14, 2022 9:45 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Rich, you might consider the latest version 21.4.16. We are not using it full time but testing it regularly and have not seemed to have any issues that required restarting the computer but then again we only test it on a single dummy patient and probably only 4-5 sets of radiographs to get a feel fo...
- Mon Dec 27, 2021 10:38 am
- Forum: Main Forum
- Topic: Radiographs and Intraoral Cameras
- Replies: 56
- Views: 116552
Re: Radiographs and Intraoral Cameras
Running OpenDental 21.4.11, I noticed when using MouthWatch intraoral camera for direct capture of images into OD the capture window is very small and if adjusted it goes back to small size the next time it is used. I have a 24" monitor with OD full screen and Intraoral capture window is 3 1/2"x 2 3...
- Fri Dec 24, 2021 8:50 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Most of my questions were answered when I visited the link you posted earlier regarding imaging improvements: https://www.opendental.com/site/imaging ... ments.html
It looks like a fantastic set of planned features are listed so I will just keep an eye on when they get implemented.
Thanks again!
It looks like a fantastic set of planned features are listed so I will just keep an eye on when they get implemented.
Thanks again!
- Thu Dec 23, 2021 2:46 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan, I have updated to 21.4.11 and small issue with patient pictures not showing up in chart module or family module. However, if you click on the patient picture in the image module and go back the picture shows up again. I was thinking the mirror image option of newly scanned images (automatica...
- Tue Dec 07, 2021 10:51 am
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan- I called OD today and the representative explained they do not offer a service to import x-rays from Apteryx. They explained Image conversions will only import scanned images and documents but not x-rays into Open Dental. He explained that with the improvements in OD imaging module and the l...
- Mon Dec 06, 2021 2:53 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan- I purchased Apteryx XrayVision and started using it last year and now that they are discontinuing it I wanted to migrate images directly into OpenDental. Is there a way to automatically transfer xrays/intraoral images from Apteryx to corresponding patient in OD? If not, is there a way to cre...
- Thu Dec 02, 2021 5:08 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan, I agree the mirror image option could be a selection in the 'Edit Mount Def' similar to how the image rotations are defined. Another issue that can be planned ahead of time is for offices that use both ScanX and sensor and require different mount settings based on the acquisition device (Sen...
- Tue Nov 30, 2021 5:44 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Jordan, Thanks for the update and review of some of the improvements that can be made to the imaging module. Would you suggest each idea below should be added as a new feature request or combined as one? 1) Fewer clicks to acquire images 2) Moving images in mounts 3) Default location of new scanned ...
- Fri Nov 26, 2021 2:07 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
UPDATED AFTER FURTHER TESTING Ver 21.3.29: Jordan- I am testing the ScanX directly with OD beta on a new computer connected to the ScanX and I'm impressed with its integration. I had a few things that might help improve implementation. Let me know what your thoughts are. SCANX SETUP GUIDE: A guide t...
- Tue Nov 23, 2021 8:37 pm
- Forum: Main Forum
- Topic: Scan-X with new integrated x-ray feature
- Replies: 50
- Views: 42283
Re: Scan-X with new integrated x-ray feature
Wow!!! Great topic. I have a feeling there will be a big migration from Apteryx XrayVision with the end of support mentioned and there push for cloud service. I would feel wonderful if OpenDental can fill the void left with the exit of Apteryx to on site storage of radiographs. I am long-term OD use...
- Sat Jul 25, 2020 10:07 pm
- Forum: Main Forum
- Topic: Cool patient check in tech
- Replies: 3
- Views: 9920
Re: Cool patient check in tech
This would be a great feature... just ask if address on drivers license is correct, if so then scan and incorporate the info into new patient chart. Is this already a feature request, if so what number, I will vote on it.
- Sun Dec 29, 2019 1:17 pm
- Forum: Main Forum
- Topic: Break Recall Appointment
- Replies: 2
- Views: 5688
Re: Break Recall Appointment
Thanks for the help! I will try that when I return to the office. Our recall system usually appoints patients for recall at time of last appointment. We also do monthly recall and confirmation reminders. We even do quarterly recall reminders if some patients break appointments or somehow fall throug...
- Sat Dec 28, 2019 4:47 pm
- Forum: Main Forum
- Topic: Break Recall Appointment
- Replies: 2
- Views: 5688
Break Recall Appointment
We recently updated OD and found out that you can not break an appointment if it’s for recall! It makes you delete the appointment. Is there a way to change settings to allow breaking recall appointments? We use to break the appointment and send to the unscheduled list if patient calls to cancel the...
- Wed Dec 18, 2019 8:07 pm
- Forum: Main Forum
- Topic: Anyone tried Doctible- Google Review Request Service
- Replies: 0
- Views: 17427
Anyone tried Doctible- Google Review Request Service
They said it integrates with open dental. Any one try it yet or know how it integrates?
- Tue Feb 06, 2018 11:38 am
- Forum: Main Forum
- Topic: Warning of inactive pation
- Replies: 6
- Views: 11200
Re: Warning of inactive pation
I was hoping there was a global setting that can be used. For example, we have a lot of patients that have been inactivated over the years. Some that have simply moved away or transferred to other offices. However, some have been inactivated because of payment issues or not following through with tr...
- Mon Feb 05, 2018 7:07 pm
- Forum: Main Forum
- Topic: Warning of inactive pation
- Replies: 6
- Views: 11200
Warning of inactive pation
We have inactive patients that call years after we have sent them notices to follow up with treatment. They do not follow thru with recommendated treatment If the front desk goes to schedule an inactive patient she will get a pop up that they are inactive. Of course it’s a little late to do anything...
- Fri Jun 30, 2017 5:28 am
- Forum: Main Forum
- Topic: Antivirus Software
- Replies: 5
- Views: 16795
Re: Antivirus Software
Its great to know Malwarebytes has worked well with Open Dental. Do you know if it will also help prevent some of the common ransomware?
- Thu Jun 29, 2017 8:27 pm
- Forum: Main Forum
- Topic: Antivirus Software
- Replies: 5
- Views: 16795
Antivirus Software
I noticed Open Dental website does not recommend any specific antivirus software but are there any that cause less issues as of 2017? I have heard Bitdefender and Kaspersky are very effective at virus detection and Ransomware. Any recommendations from others? I would like to find a good antivirus pr...
- Tue Jun 13, 2017 4:49 pm
- Forum: Main Forum
- Topic: Discount plan questions for OD team
- Replies: 16
- Views: 28930
Re: Discount plan questions for OD team
Have you tried creating another insurance fee schedule that is 10% less than your standard fees. That process is easy because OD can do it for you. Then enter 0% coverage if its a discount plan. So when you treatment plan a crown for someone it will show your standard fee and the discount fee you ar...
- Tue May 30, 2017 2:13 pm
- Forum: Main Forum
- Topic: Audit Trail Updates
- Replies: 13
- Views: 23751
Re: Audit Trail Updates
1. Created an appointment on 5/30 for Patient A 2. Moved the appointment to 5/31 for Patient A, ran the report using date '2017-05-30' and confirmed that the row displays ----> This worked correctly and showed on the list 3. Create an appointment on 05/30 for Patient B 4. Broke the appointment on 05...
- Tue May 30, 2017 10:23 am
- Forum: Main Forum
- Topic: Audit Trail Updates
- Replies: 13
- Views: 23751
Re: Audit Trail Updates
There is an audit trail entry made when the appointment is broke, so no bug. It was just the Query that did not list a patient or appointment when it was broken and not rescheduled. Any idea on how to modify the query to also include any appointment that was simply broken and possibly moved to the u...
- Tue May 30, 2017 7:23 am
- Forum: Main Forum
- Topic: Audit Trail Updates
- Replies: 13
- Views: 23751
Re: Audit Trail Updates
Well I thought it worked just how I hoped but today we had a message on the recorder from someone that was sick. So the front desk broke the appointment and made a note. Then sent the appointment to the unscheduled list. I tried running the query but the patient did not show up for todays broken app...
- Thu May 25, 2017 2:09 pm
- Forum: Main Forum
- Topic: Audit Trail Updates
- Replies: 13
- Views: 23751
Re: Audit Trail Updates
Thanks! I think that did the trick. I did not realize how much can be pulled from a query. This will work great until the feature request get implemented.
- Thu May 25, 2017 10:31 am
- Forum: Main Forum
- Topic: Audit Trail Updates
- Replies: 13
- Views: 23751
Re: Audit Trail Updates
So I searched the existing query list to find something that would search the "log text". I would like to know if an appointment was moved or broken on a future date. So say the morning of June 8th has a large opening and I wanted to know if a patient cancelled or moved the appointment, and who the ...
- Thu May 18, 2017 11:28 am
- Forum: Main Forum
- Topic: Audit Trail Updates
- Replies: 13
- Views: 23751
Audit Trail Updates
I here there are several updates to the audit trail in progress. It may be a great time to implement a few of the feature request: 1) I would suggest the ability to search the 'log text' would be very helpful. For example, if you notice a big gap in your schedule next week and wonder who was either ...
- Thu Aug 11, 2016 3:00 pm
- Forum: Main Forum
- Topic: digital radiography
- Replies: 22
- Views: 70394
Re: digital radiography
Well I found out that their stb format is uncompressed so theoretically a little larger file and a little better resolution. However because dental x-rays from sensors are very low quality (usually about 4 Megapixels or less) it realistically doesn't make much of a difference in files size or qualit...
- Fri Jul 29, 2016 9:56 pm
- Forum: Main Forum
- Topic: digital radiography
- Replies: 22
- Views: 70394
Re: digital radiography
Apteryx can store sensor files in jpg or a proprietary (stb) format. Any recommendations to which would be better and why? I am wondering if there would be a significant difference in file size, image quality, difficulty exporting files or converting to different imaging program in the future. I app...
- Thu Jan 28, 2016 7:42 pm
- Forum: Main Forum
- Topic: OD on a wide screen
- Replies: 21
- Views: 43579
Re: OD on a wide screen
Any updates to the issue with wide screen monitors. I upgraded from 19-20" square screens to 24" & 27" wide screens. OpenDental is harder to read (smaller text) and a lot of waisted space in the modules! The appointment module appears overly stretched out. We are a small office and do not utilize th...
- Wed Oct 14, 2015 10:45 pm
- Forum: Main Forum
- Topic: Dental Imaging Software
- Replies: 4
- Views: 9971
Re: Dental Imaging Software
Are there any significant differences between Apteryx XV lite and the full version of Apteryx?
- Tue Sep 15, 2015 1:10 pm
- Forum: Main Forum
- Topic: Encryption Basics
- Replies: 1
- Views: 5293
Encryption Basics
If I have Bitlocker installed on server computer and then make a backup to a USB hard drive, is that back contain the same encrypted data? If so does that make it difficult to restore later on that computer or to the home computer to test the back up?
Thanks for any help.
Thanks for any help.
- Wed Sep 09, 2015 8:57 am
- Forum: Main Forum
- Topic: What are you guys using for data encryption?
- Replies: 45
- Views: 68811
Re: What are you guys using for data encryption?
Can anyone explain the difference between BitLocker or Device Encryption and if one is preferred or works better for OpenDental? I have found that Windows 10 Home may not come with BitLocker so it looks like it will require Windows 10 Professional. Does either encryption method slow down the compute...
- Mon Sep 07, 2015 6:55 pm
- Forum: Main Forum
- Topic: What are you guys using for data encryption?
- Replies: 45
- Views: 68811
Re: What are you guys using for data encryption?
Anyone using encryption on windows 10? Which is better: Device Encryption or BitLocker? Do all versions of windows 10 have BitLocker? Thanks for any help you can provide.
- Thu Sep 03, 2015 9:26 pm
- Forum: Sharing
- Topic: Traumatized tooth exam
- Replies: 4
- Views: 23630
Re: Traumatized tooth exam
How do I import the file? I am unfamiliar with the xml format. Please explain the process.
Thanks,
Nathan
Thanks,
Nathan
- Sun Jan 25, 2015 8:26 pm
- Forum: Main Forum
- Topic: Windows 10
- Replies: 15
- Views: 20666
Windows 10
I wanted to know if Open Dental is being tested with Windows 10? Will there be any issues with upgrading computers at the office later this year with the new Windows version, or will we have to wait for testing after final windows 10 is released?
Thanks
Thanks
- Sun Apr 13, 2014 8:30 pm
- Forum: Main Forum
- Topic: iPads and the like
- Replies: 25
- Views: 52023
Re: iPads and the like
Anyone still using YAPI or another way to incorporate Ipad for signatures of consent, treatment plans, health history's?
Thanks for any advise.
Thanks for any advise.
- Thu Apr 10, 2014 9:04 pm
- Forum: Main Forum
- Topic: HIPAA Compliant Email
- Replies: 50
- Views: 141331
Re: HIPAA Compliant Email
Any update to how encrypted email will function in open dental?
- Wed Feb 19, 2014 12:11 pm
- Forum: Main Forum
- Topic: RECALL
- Replies: 3
- Views: 4942
Re: RECALL
We are wanting to move to email recalls rather than send all post cards. The problem we are finding is that when you email for a family it only goes to the guarantor (or primary subscribers) email. What do you do if you have both Mom (primary subscriber) and Dads email address but not the 2 young ki...
- Wed Feb 19, 2014 11:38 am
- Forum: Main Forum
- Topic: Planned Appointments are irritating
- Replies: 13
- Views: 13680
Re: Planned Appointments are irritating
I also have tried to use the Planned Appointments, but find it is Not User Friendly and gave up. I think at a minimum it reorganize as treatment is completed. It is true all treatment is planned, unless maybe you mark it as 'Declined by Patient'. So to manually have to add the planned appointment is...
- Thu Jan 23, 2014 10:35 am
- Forum: Main Forum
- Topic: XP and Windows 7 compatible?
- Replies: 3
- Views: 5118
XP and Windows 7 compatible?
I have 4 computers, on a wired network, all running windows XP Professional. I was wanting to upgrade the computer that acts as the server for OpenDental. Can I simply replace that computer with one that has a faster processor and running Windows 7 Professional without causing network issues? Is it ...
- Mon Dec 02, 2013 10:19 am
- Forum: Main Forum
- Topic: What are you guys using for data encryption?
- Replies: 45
- Views: 68811
Re: What are you guys using for data encryption?
Maybe all my other questions should be posted to Dental Town to get more insight on the encryption process for the computer or encrypted hard drives. But I hope someone from OpenDental can answer at least this question: Can OpenDental simply create an encryption of the Open Dental Data folders? Is i...
- Fri Nov 29, 2013 8:11 pm
- Forum: Main Forum
- Topic: What are you guys using for data encryption?
- Replies: 45
- Views: 68811
Re: What are you guys using for data encryption?
I have been researching different disk encryption options but still unsure of how best to utilize them. Any advice would be appreciated. It seems that Bitlocker and TruCrypt are stable software based options. Unfortunately it seems that for Bitlocker it is only available with certain versions of Win...
- Sat Oct 05, 2013 11:28 pm
- Forum: Advanced Topics
- Topic: data question
- Replies: 12
- Views: 21570
Re: data question
I am also curious if this worked to allow access remotely to the encrypted data.
- Sat Oct 05, 2013 11:22 pm
- Forum: Main Forum
- Topic: What are you guys using for data encryption?
- Replies: 45
- Views: 68811
Re: What are you guys using for data encryption?
So you could still use TrueCrypt now that you partitioned the hard drives. Do you find that Bitlocker is easier to use or better in any way?
- Wed Feb 06, 2013 8:14 am
- Forum: Main Forum
- Topic: OpenDental Support Fees
- Replies: 17
- Views: 20178
OpenDental Support Fees
Jordan- I am a proud and loyal Open Dental user for 7yr. I have remained on the support plan the entire time. I know some offices may not stay on the support plan or update often but I like the support you offer and it seems your staff is growing as well as the software program. The 3 biggest advant...
- Thu Jun 07, 2012 7:57 am
- Forum: Main Forum
- Topic: Query for Active Patients
- Replies: 1
- Views: 2858
Query for Active Patients
I would appreciate if anyone can give me the basic query to count the number of active patients in a certain time frame. I am looking for the number of patients that have been in within the last 18 months. If they have had 2 prophys or several visits in the past 18 months I would only want to count ...
- Thu Apr 19, 2012 7:54 am
- Forum: Main Forum
- Topic: Encryption/Security of OD
- Replies: 3
- Views: 4150
Encryption/Security of OD
I have been using OD for over 6yrs now but was unsure of its ability to Encrypt or protect the data. For example if I back up my data to a portable hard drive or other source can it easily be read if that drive was stolen? Also what protection for the data that has been written in the record. If pro...
- Wed Sep 28, 2011 10:34 am
- Forum: Main Forum
- Topic: Apixia Dental Sensors--- Affordable
- Replies: 20
- Views: 36197
Re: Apixia Dental Sensors--- Affordable
I havent seen the sensors yet but plan on visiting their booth at the upcoming dental meeting in Las Vegas (october). I am interested in knowing how it may integrate with opendental. I read somewhere that they use Apteryx and possibly a name grabber utility. I will report back on the quality of imag...
- Tue Sep 27, 2011 11:08 am
- Forum: Main Forum
- Topic: Apixia Dental Sensors--- Affordable
- Replies: 20
- Views: 36197
Apixia Dental Sensors--- Affordable
Just received a promotion from Apixia for #2 sensor, RINN Set, Hygienic Sheiths, USB Hub, and Software (unlimited users) for $3995? Anyone use them or know anything about the company? I wonder if they will integrate well with OpenDental? I will visit their booth at the ADA Meeting and see if I can f...
- Wed Mar 09, 2011 7:43 am
- Forum: Main Forum
- Topic: Compile OD
- Replies: 1
- Views: 2712
Compile OD
I would like to try and compile OD on my own for personal use. I have not compiled anything in 15yrs and it was very basic at that time. Can someone provide the steps necessary for the easiest process. What programs should be downloaded, steps to complete, will the Dental Codes and info be available...
- Tue Mar 08, 2011 7:48 am
- Forum: Advanced Topics
- Topic: How to Compile OD
- Replies: 3
- Views: 4531
How to Compile OD
I would like to try and compile on my own for personal use. I have not compiled anything in 15yrs and it was very basic at that time. Can someone provide the steps necessary for the easiest process. What programs should be downloaded, steps to complete, will the ADA info be available after I restore...
- Wed Mar 17, 2010 1:50 pm
- Forum: Main Forum
- Topic: Messaging
- Replies: 10
- Views: 8808
Re: Messaging
I have not used the open dental message feature since it was changed a couple years ago. It use to pop up on the screen and make a noise and was really designed like a built in yahoo messenger. I think you could target an individual computer but maybe not. Anyway I decided to use Windows Messenger b...
- Mon Mar 01, 2010 7:26 pm
- Forum: Main Forum
- Topic: Intraoral Camera from Ebay
- Replies: 30
- Views: 37404
Re: Intraoral Camera from Ebay
how did you modify your acu-cam to plug into usb?
- Wed Feb 17, 2010 10:57 am
- Forum: Main Forum
- Topic: Windows 7 64bit workstation
- Replies: 6
- Views: 5663
Windows 7 64bit workstation
Im looking to add an additional workstation to the network. It would be a smaller laptop to review medical hx, chart, notes, etc. I will also back up to it and take it home so it will act as my offsite back up. Anyway I found that the one I was thinking about purchasing has Windows 7 64bit. I read i...
- Wed Jan 27, 2010 7:55 am
- Forum: Main Forum
- Topic: Help with query for inactive patients
- Replies: 2
- Views: 3287
Help with query for inactive patients
I want a query to search for patients that we can inactivate and pull charts for. I have the following query but it includes patients that are also inactive and we have already pulled their charts. Patients not seen since XYZ Date SELECT patient.LName, patient.FName, patient.Address, patient.Address...
- Mon Jan 18, 2010 11:19 am
- Forum: Main Forum
- Topic: Consistent Error Popping up
- Replies: 4
- Views: 4452
Re: Consistent Error Popping up
No we do not use wireless network.
Checked the MySQL 5.0 and only 4 lines in the my.ini file and they read the same
Called OpenDental help and they suggested going to 'setup', 'show features', and selecting 'multiple office locations'.
That also did not fix the problem.
Any other ideas?
Checked the MySQL 5.0 and only 4 lines in the my.ini file and they read the same
Called OpenDental help and they suggested going to 'setup', 'show features', and selecting 'multiple office locations'.
That also did not fix the problem.
Any other ideas?
- Thu Jan 14, 2010 6:24 am
- Forum: Main Forum
- Topic: Consistent Error Popping up
- Replies: 4
- Views: 4452
Consistent Error Popping up
We have 4 office computers networked together, running xp professional. One acts as the server computer. DSL modem bridged to linksys router BEFSX4. We have no problems accessing the internet from any computers. The only problem we have is periodic error message popping up when using open dental. Th...
- Thu Jan 07, 2010 10:57 am
- Forum: Main Forum
- Topic: Basic Network Question
- Replies: 1
- Views: 2596
Basic Network Question
When setting up a new small network (4 computers) would you suggest having fixed IP addresses for each computer or dynamic IP. I had heard that if it is fixed it may be easier to have just certain computers turned on and they could be turned on in any order. Does it differ if they are set to dynamic...
- Thu Sep 10, 2009 3:59 am
- Forum: Main Forum
- Topic: OD Tutorial
- Replies: 0
- Views: 2719
OD Tutorial
I noticed some very good tutorials on Open Dental website. I would suggest making one on how to add another computer at the office and how to add a home computer as a back up. It took me a while and 2 calls before we were able to get my home computer up to date with the office data. I imagine it is ...
- Thu Sep 10, 2009 3:54 am
- Forum: Main Forum
- Topic: CareCredit
- Replies: 28
- Views: 41783
Re: CareCredit
Thanks, I appreciate the information.
- Wed Sep 09, 2009 6:54 pm
- Forum: Main Forum
- Topic: CareCredit
- Replies: 28
- Views: 41783
Re: CareCredit
Any help would be appreciated. I have already called OD technical support and the gal I spoke with could not help. She thought CareCredit was an insurance with a specific fee schedule. Anyway just curious how others enter the payments when there is a fee paid to CareCredit.
Thanks
Thanks
- Wed Sep 09, 2009 1:58 am
- Forum: Main Forum
- Topic: XP Pro and Internet Explorer
- Replies: 18
- Views: 22079
Re: XP Pro and Internet Explorer
Well did it work?
- Wed Sep 09, 2009 1:18 am
- Forum: Main Forum
- Topic: CareCredit
- Replies: 28
- Views: 41783
CareCredit
Just signed up with CareCredit and we are not completely sure how we should enter payments. We did set up a payment type called 'CareCredit' so that we can assign the payment properly and keep track of it. However we just ran a payment through for a patient and it was for $250. Then I noticed the am...
- Tue Jun 23, 2009 10:45 pm
- Forum: Main Forum
- Topic: Eliminated feature - deductible before/after percent
- Replies: 5
- Views: 5444
Re: Eliminated feature - deductible before/after percent
I would prefer to have the option. That was one of the many things I liked over Dentrix which didnt really provide the option a few years ago. And at that time they did it the way used less (deductible applied before precent) Not sure now what they do with dedcutibles. I agree the way you suggest is...
- Mon Jun 01, 2009 1:59 pm
- Forum: Main Forum
- Topic: Update to 6.5.24
- Replies: 1
- Views: 2670
Update to 6.5.24
After updating I run database maintenance and get the following: Number of old/received etrans entries cleared: 1227 If database maintenance is ran again it says the same thing each time, so I guess its not really correcting the issue. Also thought I would mention every time I update I get an extra ...
- Mon Jun 01, 2009 7:25 am
- Forum: Main Forum
- Topic: Netbooks with Open Dental
- Replies: 4
- Views: 5142
Re: Netbooks with Open Dental
What about the dell 10.1" HD Widescreen Display (1366x768). It runs about $400-$450 but I dont know if that resolution would make it look ok still.
- Fri May 29, 2009 4:38 pm
- Forum: Main Forum
- Topic: Netbooks with Open Dental
- Replies: 4
- Views: 5142
Netbooks with Open Dental
I am wondering if the current Netbooks have enough power to run open dental for back up purposes? For example can OD be loaded on one that comes with Windows XP and made as a server that you restore a backup to? I think it would be great option for when the office is closed or Dr. is traveling. Has ...
- Tue May 12, 2009 9:13 am
- Forum: Main Forum
- Topic: Future versions
- Replies: 5
- Views: 5867
Future versions
How can we tell what future modifications may be made toward the improvement of the program? I remember there use to be a future versions web page that would list projects and aspects in current development. You could see what was planned and have a relative order to it. Now that 'feature request' h...
- Mon Mar 30, 2009 8:52 am
- Forum: Main Forum
- Topic: Entering PPO Insurance Claims
- Replies: 5
- Views: 5785
Re: Entering PPO Insurance Claims
I will add a request to allow PPO insurance to payments to be added by total payment. Can you explain the way your office or others handle a patient that has 2 insurances and the second insurance often sends a total payment and sometimes even the first will send a total payment. Im just looking for ...
- Wed Mar 25, 2009 9:23 am
- Forum: Main Forum
- Topic: Entering PPO Insurance Claims
- Replies: 5
- Views: 5785
Re: Entering PPO Insurance Claims
I think that would be great. I guess it changed because of the change in the account module and to improve the accuracy of writeoffs. It would certainly make things easier for us if we could do a total payment and if there is an insurance writeoff involved I imagine we could simply enter that by way...
- Wed Mar 25, 2009 8:04 am
- Forum: Main Forum
- Topic: Laboratories
- Replies: 0
- Views: 2714
Laboratories
Just thought it might be advantageous to place Laboratories under the 'List' Tab rather then the 'Setup' Tab. We use the 'List' Tab for other dental office phone numbers, etc. And we tend to go to the 'List' first when we need to call one of our dental labs but turns out its under the 'Setup' Tab. A...
- Thu Mar 19, 2009 4:40 pm
- Forum: Developers
- Topic: Iphone App
- Replies: 2
- Views: 4257
Iphone App
Just wondering if any developers have thought about making Open Dental application available for the Iphone. I'm sure the apple app store would be willing to accept it and it could even be a nice source of additional income.
Thanks
Thanks
- Wed Mar 18, 2009 6:21 pm
- Forum: Main Forum
- Topic: Entering PPO Insurance Claims
- Replies: 5
- Views: 5785
Entering PPO Insurance Claims
When we upgraded a few months back to ver 6.1 we lost the ability to enter claim payments by total and must only do by procedure. This becomes very frustrating in those cases where we receive a check as total payment and not broken up into individual procedures. It seems to happen with almost every ...
- Wed Mar 18, 2009 2:56 pm
- Forum: Main Forum
- Topic: Tracking patients?
- Replies: 4
- Views: 5263
Tracking patients?
How do you track patients as male/female, or ethnicity? We are interested in tracking them and enter the gender but can not find any place for ethnicity to be recorded in their chart. Then how can we get the numbers?
Thanks
Thanks
- Thu Feb 19, 2009 7:43 pm
- Forum: Main Forum
- Topic: Good job on Mobile Version!
- Replies: 9
- Views: 8506
Re: Good job on Mobile Version!
Does anyone know if it will work on BlackJack cell phone running windows mobile 5.0?
Thanks
Thanks
- Wed Feb 18, 2009 2:51 pm
- Forum: Main Forum
- Topic: Income Based on Catagory of Dental Services
- Replies: 3
- Views: 4592
Income Based on Catagory of Dental Services
I am still new to creating querys and could not locate an example one close enough to modify for what I need. I would like to find out which services my income is coming from. Can a query be made that will provide the percentage of my total fees received from the following categories of services: Hy...
- Wed Feb 11, 2009 8:55 am
- Forum: Main Forum
- Topic: Need simple query help
- Replies: 3
- Views: 4229
Re: Need simple query help
Does anyone else have any ideas? I would really appreciate any help with this one.
Thanks
Thanks
- Thu Feb 05, 2009 5:34 pm
- Forum: Main Forum
- Topic: Using OD and Email
- Replies: 5
- Views: 5296
Re: Using OD and Email
We have an email exclusively for the front office that is also easily accessed on our web page. For example frontdesk@drsmith.com that can be used to send and receive emails regarding the practice. Any email that is dedicated to that simple task and allows you to both send and receive through outloo...
- Thu Feb 05, 2009 5:41 am
- Forum: Main Forum
- Topic: Need simple query help
- Replies: 3
- Views: 4229
Need simple query help
I found we have inactivated some patients early in our use of Open Dental but did not pull their physical files from active file cabinet. I need to create a query that will list inactive patients by date they were inactivated along with their first and last name. So we can then pull the ones that we...
- Thu Jan 29, 2009 5:42 am
- Forum: Main Forum
- Topic: Inactivate patients
- Replies: 5
- Views: 6095
Re: Inactivate patients
Thanks for the query, it generated the perfect list. Im sure others will benefit from this. I dont mind manually changing the status to inactive because I do not know enough about creating a query. I did not know it was even possible to do it through use of a query. If anyone has altready written a ...
- Wed Jan 28, 2009 6:57 am
- Forum: Main Forum
- Topic: Inactivate patients
- Replies: 5
- Views: 6095
Inactivate patients
I would like to print a list of patients who have not been in the office within the past 18 months. I would use the list to pull their charts and store them elsewhere. I would also want to change their status in OD to Inactive, so that if they do call we will no its been a while since they have been...
- Thu Jan 22, 2009 12:06 pm
- Forum: Main Forum
- Topic: Audit trails
- Replies: 3
- Views: 4297
Audit trails
Is there a way to use the audit trail or another way to find out when a patients address was changed in the patient information?
- Mon Jan 19, 2009 9:55 am
- Forum: Main Forum
- Topic: Paperless - Progress Notes Entry technique
- Replies: 24
- Views: 28486
Re: Paperless - Progress Notes Entry technique
Before I vote could you explain what 'Note scripting and logic in a simple text template' consist of? I graduated 4yrs ago and my dental college had their own software that allowed us to be completely digital and paperless. There were problems and it ran slow at times, but the fastest and best part ...
- Tue Jan 13, 2009 3:12 pm
- Forum: Main Forum
- Topic: RECALL with a hundred exclamation points
- Replies: 31
- Views: 21635
Re: RECALL with a hundred exclamation points
Jordan: Are you suggesting we really make a planned appointment for every patient we see. I tend to do it for all the major tx, crowns, bridges, some major restorative plans, but never do it for recall prophys and some single fillings. The reason we dont do it is that its an extra step. Plus the tre...
- Mon Jan 12, 2009 8:09 am
- Forum: Main Forum
- Topic: fees keep changing back
- Replies: 6
- Views: 6253
Re: fees keep changing back
Im not sure if this is related to the same issue but we noticed some of an insurance fee schedule changed to standard fee schedule. This is the first time we have run accross this. We take several PPO insurances and have there respective fee schedules entered. We were about to update Principal and n...
- Wed Jan 07, 2009 3:32 pm
- Forum: Main Forum
- Topic: Editing Referrals
- Replies: 2
- Views: 3525
Editing Referrals
Is there a reason when you change or edit a referral (that is a patient) that it does not change on the Referral List or in the new patients that are referred by that referral? I had a patient for many years that has since went to dental school and now refers patients to me. Because he was a patient...
- Wed Jan 07, 2009 7:26 am
- Forum: Main Forum
- Topic: Mobile version
- Replies: 1
- Views: 2750
Mobile version
So is there not a version that will run on the Iphone? Is it in the future or should I plan on just using logme in on the iphone or something of that nature.
Thanks
Thanks
- Tue Dec 30, 2008 5:20 am
- Forum: Main Forum
- Topic: Prescription Printing has become difficult
- Replies: 3
- Views: 4021
Re: Prescription Printing has become difficult
I will just deal with the script page and remove the checked box as was initially described to me and then return it back when I am done. I do not want name brand most of the time just on rare occasions. I would say 98% of the scripts I write substitution would be fine but there are those few that I...
- Mon Dec 29, 2008 12:46 pm
- Forum: Main Forum
- Topic: Prescription Printing has become difficult
- Replies: 3
- Views: 4021
Prescription Printing has become difficult
I tried to print a script for Prevident 5000 Sensetive, its the newer Prevident with 1.1% Sodium Fluoride and 5% Potassium Nitrate. I wanted to check the 'Dispense as Written' box because if I use 'Generic Substitution Permitted' the pharmacy usually gives the generic Prevident 5000 and there is not...
- Fri Dec 12, 2008 1:45 pm
- Forum: Main Forum
- Topic: Questions about Ver 6.1.14
- Replies: 5
- Views: 5210
Re: Questions about Ver 6.1.14
From the start of the week to the end of the week. I have included an image of what it looks like when I select the week view. You can not even see the days of that week anymore.
- Thu Dec 11, 2008 10:36 am
- Forum: Main Forum
- Topic: Questions about Ver 6.1.14
- Replies: 5
- Views: 5210
Questions about Ver 6.1.14
I noticed a button 'MONTH' next to the date in the Appts Module. When I click on it a screen opens but nothing happens. Is it suppose to bring up a bigger calendar? Also when I click on the week view below that then the calendar above it looks like the week is blurry or is partially whited out. Is t...
- Thu Dec 04, 2008 8:05 am
- Forum: Main Forum
- Topic: Alternative Benefit for Composite (Molars Only)
- Replies: 1
- Views: 2564
Alternative Benefit for Composite (Molars Only)
Is there a way to estimate treatment plan based on alternative benefit for composite on molars only as I have found several insurances only substituting the amalgam for the molars. They will cover there usual percent for premolars . I thought I read a way of doing it before but can not find it. Any ...
- Wed Nov 12, 2008 2:17 pm
- Forum: Main Forum
- Topic: Printing the Chart?
- Replies: 2
- Views: 3663
Re: Printing the Chart?
Came out excellent. Thanks. Guess that is not a feature yet so I will check the feature request and see if I need to add it. The only down side from printing it from the image screen is that it does not put the patients name at the top.
- Wed Nov 12, 2008 12:39 pm
- Forum: Main Forum
- Topic: Printing the Chart?
- Replies: 2
- Views: 3663
Printing the Chart?
I thought there was a way to print the patients chart (the graphic chart) but I can not figure out how. Does anyone know? I want to print it like I do the perio chart to send to another dentist. I do not want to send the treatment plan with the chart.
Any ideas?
Thanks
Any ideas?
Thanks
- Wed Nov 05, 2008 8:40 am
- Forum: Main Forum
- Topic: Query for End of Year Insurance Benefits
- Replies: 10
- Views: 8618
Query for End of Year Insurance Benefits
Can anyone help? I would like a query that list patients with end of year benefits remaining. Any that have treatment planned dental work (excluding cleanings) treatment planned and that excludes INACTIVE patients. If cleanings and exams can not be excluded then if it can be arranged from highest tr...
- Thu Oct 30, 2008 12:12 pm
- Forum: Main Forum
- Topic: 6.0 Recall not calculating correctly
- Replies: 1
- Views: 2746
6.0 Recall not calculating correctly
I have updated to ver 6.0 and found that the recalls are not calculating correctly. For example the Pano/FMX due date is set to default at 5yrs. Today we had a patient that his insurance will cover Pano/FMX every 3 years and we entered it into his insurance plan information. So today we did Pano, 4B...
- Mon Jun 23, 2008 12:17 pm
- Forum: Main Forum
- Topic: How to apply Discount to Treatment plan
- Replies: 2
- Views: 3943
How to apply Discount to Treatment plan
We have some elderly patients that we give 5% off treatment and other patients that we will occasionally give small discounts for if they pay up front. Is there a way to enter a discount that will show up on the treatment plan? For example still show the standard fee and maybe discount in the PPO co...
- Sat Jun 14, 2008 10:06 am
- Forum: Main Forum
- Topic: Printing Chart and Progress Notes
- Replies: 2
- Views: 4555
Re: Printing Chart and Progress Notes
1. The only way I can think of to print the graphical chart all by itself is to click the big button on the tooth chart. Then, resize the window to an appropriate size and Alt-PrintScreen. Then use our printscreen tool to print the capture. 2. Yes. Go to display fields http://www.open-dent.com/manu...
- Wed Jun 11, 2008 1:13 pm
- Forum: Main Forum
- Topic: Soft tissue exam
- Replies: 6
- Views: 7202
Re: Soft tissue exam
What type of note template do you suggest? Is that concidered a questionare or is it one of the types of actual notes (quick paste notes or auto notes)?
Thanks
Thanks
- Tue Jun 10, 2008 5:04 pm
- Forum: Main Forum
- Topic: weighing the big decision
- Replies: 18
- Views: 121975
Re: weighing the big decision
I wouldn't attempt to use Suni directly with Open Dental. It will just be an exercise in frustration. Use Apteryx instead. Would a Suni sensor work well enough directly with Open Dental for endo and emergency basis? I have thought about getting a single #2 sensor and using it for such cases on a li...
- Tue Jun 10, 2008 4:39 pm
- Forum: Main Forum
- Topic: Setting up Email
- Replies: 1
- Views: 2927
Setting up Email
Are there plans for multiple email accounts. For example when the email is set up in open dental it uses the same email from all computers on the network. It would be better to allow multiple accounts so that the front desk can have theirs and the dentist can have his seperate. If this is already po...
- Tue Jun 10, 2008 11:15 am
- Forum: Main Forum
- Topic: Eaglesoft now free?
- Replies: 6
- Views: 13508
Re: Eaglesoft now free?
So the Patterson rep just made a stop at our office minutes after my last post. She gave me a flyer with info and sure enough they "want everyone to have the software they need to run their business for free". Wow maybe they have some common ideas with OD... probably not. All they require is a 12mon...
- Tue Jun 10, 2008 10:59 am
- Forum: Main Forum
- Topic: Eaglesoft now free?
- Replies: 6
- Views: 13508
Re: Eaglesoft now free?
Hard to believe they would offer it free. I would suspect it is an introductory offer of some sort as they would go out of business to offer it free they have far higher expense then OD. It may be like the new Iphone... it is 1/2 the price of the original but you will pay it back plus more in the mo...
- Tue Jun 10, 2008 10:52 am
- Forum: Main Forum
- Topic: Soft tissue exam
- Replies: 6
- Views: 7202
Soft tissue exam
Is there a plan to inlude soft tissue exam that can be charted in the patients chart. Such things as findings with tongue, floor of mouth, palate, lymph nodes, etc?
- Wed May 21, 2008 8:48 am
- Forum: Main Forum
- Topic: Medication Search
- Replies: 10
- Views: 9229
Medication Search
We have a few hundred medications in our database and it gets a little tedious searching for some as they are all very small and the pages scroll quickly to the right when using the mouse wheel. I noticed some space on the right side of the screen above the area used to add new scripts. Would it be ...
- Mon May 19, 2008 12:18 pm
- Forum: Main Forum
- Topic: Printing Chart and Progress Notes
- Replies: 2
- Views: 4555
Printing Chart and Progress Notes
Has there been any update to allow printing the patients chart by itself without the treatment plan?
When printing the progress notes does it continue to print the fees or prices?
When printing the progress notes does it continue to print the fees or prices?
- Thu Apr 10, 2008 7:19 pm
- Forum: Main Forum
- Topic: Intraoral Camera from Ebay
- Replies: 30
- Views: 37404
Re: Intraoral Camera from Ebay
tdong-
I am impressed with the 3D virtual views of you office. It is something I may be interested in doing at some point. Can you explain how you made it?
I am impressed with the 3D virtual views of you office. It is something I may be interested in doing at some point. Can you explain how you made it?
- Thu Mar 27, 2008 8:58 am
- Forum: Main Forum
- Topic: Appointment Confirmation
- Replies: 1
- Views: 3053
Appointment Confirmation
Is there a reason that Appointment Confirmation post cards sent is not recorded in the communication log? We use primarily Recall postcards and less Confirmation postcards each month for recall appointments. We have began to notice that some of the Confirmation postcards will lead to patients callin...
- Sat Mar 22, 2008 10:07 am
- Forum: Main Forum
- Topic: Pano due date
- Replies: 4
- Views: 5073
Re: Pano due date
When you say 'it is calculated when you create a recall appt' what exactly does that mean? Is there a way to know when a patient is eligible for there next FMX or Pano? Is there a better way then what we do now which is: look to find out there frequency for FMX/Pano (maybe 5yrs) then see when we too...
- Fri Mar 21, 2008 3:11 pm
- Forum: Main Forum
- Topic: Pano due date
- Replies: 4
- Views: 5073
Pano due date
I have updated to 5.6 and thought there was a feature to allow a quick glimpse somewhere in the chart to determine when patient is eligable for their next Pano or FMX. Was that feature included and if so where would I find it?
Thanks
Thanks
- Sun Mar 16, 2008 12:38 pm
- Forum: Main Forum
- Topic: New Account Screen Version 5.6.7
- Replies: 5
- Views: 6526
Re: New Account Screen Version 5.6.7
Why was the posting of insurance checks changed by adding another line ---(insurance payment). It was posted to the correct service date before, which was sufficient. I know it is now also, but what is the advantage to having extra transaction postings. It seems more confusing to see patient's true...
- Sun Mar 16, 2008 10:20 am
- Forum: Main Forum
- Topic: Treatment Plan for PPO patients
- Replies: 0
- Views: 2910
Treatment Plan for PPO patients
We have updated from ver 5.2.13 to 5.6.7.0 and found that it is difficult to get an accurate treatment plan for existing patients with PPO insurance. For example now we would like to show Standard fee, Insurance estimate, PPO Discount, Patient portion it would require the following: 1) Make Global s...
- Thu Feb 14, 2008 10:40 am
- Forum: Main Forum
- Topic: Delete alternative treatment plans ?
- Replies: 33
- Views: 27888
Mike, What version are you using? You have described exactly what I have been doing. I have been printing out the different treatment plans, not the default treatment plan. The problem is that the chart that prints on the different treatment plans still has EVERYTHING charted on it. It's as if the d...
- Wed Feb 13, 2008 8:17 am
- Forum: Main Forum
- Topic: Delete alternative treatment plans ?
- Replies: 33
- Views: 27888
Mike, I don't think you understood how I enter multiple treatment plans and print them because I am able to print them with only the options I want on them and it very simple. I can give the option of implant vs bridge, crown vs large filling or any other options. Let me explain again... Simply ente...
- Tue Feb 05, 2008 8:41 am
- Forum: Main Forum
- Topic: Delete alternative treatment plans ?
- Replies: 33
- Views: 27888
I often give a number of different options for patients in their treatment plans. Implant rather then Bridge, Composite over Amalgam, Crown rather then large filling, etc. Simply enter all the treatment in the treatment plan. You can order them by numbers, or add letters and letter the sequence to d...
- Mon Jan 28, 2008 9:49 pm
- Forum: Main Forum
- Topic: Billing Statements to be Overhauled
- Replies: 44
- Views: 33887
I also would like to see all of theses suggestions as future add on features: Having the ability to add notes on the bottom of a statement Standard Statment does not print items with a $0 fee Eliminate Comm logs from Standard statements Eliminate Broken Appointments from Standard statements Have an ...
- Sun Jan 27, 2008 10:11 pm
- Forum: Main Forum
- Topic: PPO Percentage
- Replies: 5
- Views: 6564
Any further progress with the Treatment Plans? I think it would be incredibly helpful if the 'PPO Percentage' could be selected as a global selection on all patients instead of 'Category Percentage'. That would save an extra step for offices who are PPO providers. If this is already possible please ...
- Sat Jan 26, 2008 11:30 pm
- Forum: Main Forum
- Topic: Alternative Benefit: Changing Composite to Amalgam
- Replies: 4
- Views: 5717
ok... maybe I found the answer, it is a planned feature.
Found this on the planned features and near the top
'Amalgam/composite substitution disable on certain insplans'
Sounds like that was what I would want. Hope it can be changed in the 'Treatment Plan' module and the 'Edit Insurance Plan Window'
Found this on the planned features and near the top
'Amalgam/composite substitution disable on certain insplans'
Sounds like that was what I would want. Hope it can be changed in the 'Treatment Plan' module and the 'Edit Insurance Plan Window'
- Sat Jan 26, 2008 10:03 pm
- Forum: Main Forum
- Topic: Alternative Benefit: Changing Composite to Amalgam
- Replies: 4
- Views: 5717
- Sat Jan 26, 2008 9:54 pm
- Forum: Main Forum
- Topic: Insert referral when new patient is created OD 5.4.3.0
- Replies: 7
- Views: 7644
Im using 5.5.9 and still not able to easily add the referral from the new appointment screen. I thought it was added back to that screen in 5.5 and it is certainly important information that we ask after the patients name. We always like to know where the patient was referred from and usually enter ...
- Sat Jan 26, 2008 5:09 pm
- Forum: Main Forum
- Topic: Alternative Benefit: Changing Composite to Amalgam
- Replies: 4
- Views: 5717
- Thu Jan 24, 2008 5:36 pm
- Forum: Main Forum
- Topic: Alternative Benefit: Changing Composite to Amalgam
- Replies: 4
- Views: 5717
Alternative Benefit: Changing Composite to Amalgam
It seems the latest version will make this change automatically. Under Lists-> Setup->Procedure Codes you can change this option to apply to all posterior, just molars, or just 2nd molars. My question is can you change it according to the insurance plan? For example maybe most Cigna and Aetna PPO's ...
- Thu Dec 20, 2007 9:00 pm
- Forum: Main Forum
- Topic: PPO Percentage
- Replies: 5
- Views: 6564
PPO Percentage
Just switched from Ver 5.1 to 5.3 and noticed the change in how the treatment plan is calculated. We see a large amount of PPO patients and thus the old columns worked out well when the treatment and cost was explained to the patient. We said the first column is our Standard Fee The next column is t...
- Sun Nov 25, 2007 5:19 pm
- Forum: Main Forum
- Topic: Printers
- Replies: 5
- Views: 7215
I just bought a new HP Office Jet printer. After hooking it up the claim forms are not printing correctly. It is cutting off the very bottom of the claim form. I tired modifing settings with the printer (boarderless print) and it requires special paper and prints very slow. Is there a way to modify ...
- Mon Nov 12, 2007 2:53 pm
- Forum: Main Forum
- Topic: Insert referral when new patient is created OD 5.4.3.0
- Replies: 7
- Views: 7644
- Tue Nov 06, 2007 7:24 am
- Forum: Main Forum
- Topic: Medications List
- Replies: 9
- Views: 15194
- Thu Oct 25, 2007 10:16 am
- Forum: Main Forum
- Topic: Question on Patient Refund Checks
- Replies: 8
- Views: 13145
Well I have corrected the few patient refunds that we entered incorrectly. We had just made an adjustment to the account initially. I now changed them to a (-)payment. We just made a new deposit slip today and they now show up on the deposit slip. I did not add them to this latest deposit because th...
- Tue Oct 23, 2007 7:51 am
- Forum: Main Forum
- Topic: Printing Lab Scripts
- Replies: 1
- Views: 4137
Printing Lab Scripts
I am able to place a note for a lab script in the patients chart and thus track the progress of the case. I was wondering if I can also print the script so that I do not have to use a seperate Lab script book. I thought that feature was once on the planned list but I did not see it now. Has it alrea...
- Mon Oct 22, 2007 9:10 pm
- Forum: Main Forum
- Topic: Tesia versus Emdeon
- Replies: 3
- Views: 6846
- Mon Oct 22, 2007 9:03 pm
- Forum: Main Forum
- Topic: Auto Notes
- Replies: 14
- Views: 15967
Sounds like a great feature! Cant wait to give it a try. We had a similar feature in a program we used at UMKC Dental School. I believe the software was written just for the school and the best feature was the entry of the notes. Very quick and straight forward. Basically it would have pop ups for a...
- Mon Oct 22, 2007 1:11 pm
- Forum: Main Forum
- Topic: How to enter patient refund check
- Replies: 2
- Views: 5393
- Mon Oct 22, 2007 8:15 am
- Forum: Main Forum
- Topic: How to enter patient refund check
- Replies: 2
- Views: 5393
How to enter patient refund check
What is the most proper way to enter a patient refund check so that at the end of the year things balance properly? If we over charge the patient and insurance pays more then we expected how should we enter it into Open Dental? So far we have done it 2 ways and I’m not sure what the effects o...
- Fri Oct 12, 2007 1:16 pm
- Forum: Main Forum
- Topic: How to remove Procedure Codes
- Replies: 2
- Views: 7895
How to remove Procedure Codes
We have many oral surgery procedure codes that we do not use. Is there a way to delete, remove, or hide them? Im not sure how they were entered but possibly when the staff entered new fee schedules for a PPO insurance company. I also found many have made there way to our fee standard fee schedule. I...
- Fri Oct 12, 2007 12:26 pm
- Forum: Main Forum
- Topic: Posterior Composites
- Replies: 6
- Views: 12867
- Tue Oct 09, 2007 7:42 am
- Forum: Main Forum
- Topic: PPO Percentage
- Replies: 15
- Views: 14027
I think having a discount column only would cause more problems with the front desk. Then everyone who does NOT get something in this column may think they can bargin the fees lower. Maybe simply giving it a different name may help. 'Adjustment column'. That way as discussed before on a different po...
- Wed Oct 03, 2007 7:39 am
- Forum: Main Forum
- Topic: Past Xray dates
- Replies: 4
- Views: 9295
- Tue Oct 02, 2007 6:21 pm
- Forum: Main Forum
- Topic: Lab Cases
- Replies: 4
- Views: 9744
I had just imagined that it would work basically like tradtional lab scripts but have the added advantage of keeping it in the patients record as well as going to the lab. I expected it would be more quick and efficient to allow the computer to fill out all the info about the patients name/age, the ...
- Tue Oct 02, 2007 7:04 am
- Forum: Main Forum
- Topic: Lab Cases
- Replies: 4
- Views: 9744
- Tue Sep 25, 2007 11:53 am
- Forum: Main Forum
- Topic: ?Payment Type on Deposit Slip Printout
- Replies: 16
- Views: 16442
I dont have a problem with the print out, but I do have cash and checks on my deposit slip. Cash is handled separately by the accounting system. You don't deposit the exact same amount of cash as you brought in for the day. You also wouldn't itemize cash Why would you not deposit the same amount of ...
- Mon Sep 24, 2007 8:39 pm
- Forum: Main Forum
- Topic: Positive Insurance Adjustments / PPOs
- Replies: 18
- Views: 16497
So sounds like there may be a new way to fix the cases where a PPO pays based on standard fee rather then PPO fee. However... as Jorgebon had mentioned we already have found ways around this utilizing the current features. Obviously the quickest way is to make that mysterious positive adjustment... ...
- Fri Sep 14, 2007 12:17 pm
- Forum: Main Forum
- Topic: How should one backup digital images and OD?
- Replies: 7
- Views: 16363
- Thu Sep 13, 2007 8:23 am
- Forum: Main Forum
- Topic: What's different in the newest beta version?
- Replies: 2
- Views: 5570
Go to http://www.open-dent.com/manual/previous.html You will find the most recent 'Production Version' which would be recommended to use. You will also find the most recent Beta Version which may have features you want sooner then later. Often there are small bugs that are being worked out of the Be...
- Thu Sep 13, 2007 8:17 am
- Forum: Main Forum
- Topic: Backup
- Replies: 16
- Views: 24875
I found that my back up would take some 15 minutes earlier in the year and I was using a 'flash drive'. The smaller drives seem to be nice for files but not for important back ups. I had 2 different brands and noted the more expensive one would back up about 4-5 minutes more quickly. Then I bought a...
- Tue Sep 11, 2007 8:59 pm
- Forum: Main Forum
- Topic: Backup
- Replies: 16
- Views: 24875
I have had great success with the built in back up lately. I have moved from using a jump drive to using a small protable hard drive. Back up daily from the server computer (takes about a minute). Then restore to the home computer or laptop every 2-3 weeks. No problems at all. I never stop the MySQL...
- Tue Sep 11, 2007 8:48 pm
- Forum: Main Forum
- Topic: treatment plan
- Replies: 6
- Views: 10753
- Sat Aug 18, 2007 9:40 am
- Forum: Main Forum
- Topic: Reminder to file insurance
- Replies: 1
- Views: 4210
Some pop ups would be nice. For example to attach to a patient who possibly owes money, other account issue, or even personal issues. That way when the person calls to schedule an appointment for something, the pop up will make the front desk person read it before she makes the appointment. For your...
- Sat Aug 18, 2007 9:33 am
- Forum: Main Forum
- Topic: Townie awards
- Replies: 2
- Views: 4860
- Thu Aug 02, 2007 12:09 pm
- Forum: Main Forum
- Topic: e-mail
- Replies: 4
- Views: 8921
- Fri Jul 27, 2007 8:54 pm
- Forum: Main Forum
- Topic: Suggestion for Chart Module
- Replies: 2
- Views: 6042
That does sound like an interesting and useful idea. As of now we typically enter 'watches' or 'cracks' in the space directly below the chart. I think I would use such a feature if it was available and easy to do, but Im sure I would continue to use the space below the chart because it catches the e...
- Wed Jul 25, 2007 4:01 pm
- Forum: Main Forum
- Topic: Appointment shown in progress notes
- Replies: 2
- Views: 6393
- Wed Jul 25, 2007 9:24 am
- Forum: Main Forum
- Topic: Appointment shown in progress notes
- Replies: 2
- Views: 6393
Appointment shown in progress notes
Just noticed a minor glitch and not sure if anyone else had noticed it. Version 5.0.8.0 The front office scheduled a women for her recall exam and accidently put Child Prophy. She realized the mistake and deleted the Child Prophy and put adult prophy. I was reviewing the progress notes and found tha...
- Thu Jun 28, 2007 6:31 pm
- Forum: Main Forum
- Topic: scheduling
- Replies: 8
- Views: 16000
I have 2 questions about scheduling blockouts in ver 5 1) Do you have to continually copy and paste each week of the office blockout schedule indefinitely? Or can you somehow set typical office blockout times 2) We have late office hours on Wednesday. We come in a bit later but stay until 7pm. On th...
- Wed Jun 27, 2007 8:37 pm
- Forum: Main Forum
- Topic: scheduling
- Replies: 8
- Views: 16000
Good question... I have also noticed that even if you have ordered the treatment plan in the treatment plan module that when the front desk goes to schedule the treatment in the appointment module they will select from the planned treatment, but all the treatment is scattered without regard to the p...
- Wed Jun 27, 2007 1:39 pm
- Forum: Main Forum
- Topic: Credit Card Processing Integration - XCharge Feedback
- Replies: 38
- Views: 33321