Open Dental

ramzi

hey jfd2

it worked, thanks!!

ramzi

Yes it’s worked all along for years

Just stopped suddenly

We use gmail

Password didn’t change

Nothing changed that I can think of

ramzi

im getting the following error message below when trying to send an email thru OD, if anyone has any input how to fix, please let me know, thanks Failed to send email. Error message from the email client was: The SMTP server requires a secure connection or the client was not authenticated. The serve...

ramzi

any suggestions?

ramzi

I am looking for advise on 2 things to better understand how OD currently utilizes this to improve workflow. 1. I currently use an outdated (13.1.42) version of OD. 2. Id like to implement EFT/ERA as well as real time patient insurance eligibility at my office for efficiency (assuming its more effic...

ramzi

the fix worked, thanks so much guys (girls)

ramzi

ramzi

i dont pay for support any more...so i dont feel right wasting supports time

is it possible to pay for support to fix this issue? by logging into the computer

if not I understand it was my decision not to pay support so ill have to figure it out

thanks

ramzi

ok sorry I tried that with no luck

I may be doing something wrong, do I type all that into the box that says "query" above the "title box"?

should it look like this in the box?

CODE: SELECT ALL
flush hosts

then hit "submit query"?

im using version 13.1.42.0

thanks for your help

ramzi

OD is not opening up on one of my work stations can someone please help me figure out this error message and how to fix?,see below for the error message, im not sure how to post a screen shot onto this forum, thanks any help is appreciated. Host 'FOUAD-DIM' is blocked because of too many connection ...

ramzi

im not sure how do i do that?

ramzi

port change did not work

i am stumped

ive done this before with no problems??

any other thoughts?

ramzi

I use GMAIL linked to my OD to send emails I changed my GMAIL password yesterday I updated the new password in OD (setup>email>) but emails are not being sent error states that its not being authenticated (code 5.5.1) im sure the password is correct any idea what im doing wrong? thoughts? advise? th...

ramzi

I read this article

http://www2.bettercloud.com/file-server-to-google-drive

is it possible to back up OD to a google drive?

thanks
ramzi

ramzi

i am looking into one of the many setives listed here: http://www.opendental.com/manual/vendorssupplementalservices.html to allow my patients to go online and make their own appts can anyone please give me any recommendations, thoughts, reviews of any of the ones on the list from personal experience...

ramzi

i have 2 offices that I plan to merge together

one is using OD version 7.1 and the other version 13.1

can they be merged? is it hard? what is the basic process to do it?

thanks
ramzi

ramzi

is there a way to hid the ortho and lab case tab at the top of the chart module?

i dont use them and would prefer it to be not visible?

thx
ramzi

ramzi

my 100 votes and $500 are in for 1744

ramzi

Sorry I couldn't change my votes...I'm not in the office...I'll do it Sunday What r people going to donate for this?? I'm happy to put my $$ where my mouth is.....r we thinking. 1k each?? Ok just trying to get a. Gauge of cost Also Jordan can I get an idea of what the transition be with the integrat...

ramzi

Ok I'm in. I will put all my votes on 235 I'm not one that's wanta the daily goals...I actually don't have them in my office....so that part doesn't do anything for me But I do want to know how much money I'm making/losing with my procedures...also doing my deposits directly into qb...anything to el...

ramzi

Hershey i like your way of thought...i may call you to see how exactly your using QB, sounds like you do alot with it... Jordan, i not only will give it my votes, I would pay money for it? $1000 if the integration does what I want it to do . but I dont know how much that would cost. it may be $10,00...

ramzi

jordan, how much would this cost to have be pay for it and have it done? how deep can the integration be? as some have said, if its a weak integration it would be a waste of time what accounting software DO you like. and what accounting/finance software would you be more inclined to integrate with? ...

ramzi

ok so what would it take to make this happen

if we all want it...how do we /I do it?

thats the whole point of it being open source right?

jordan how much would something like that cost?

ramzi

jordan, im not sure if you have seen this video by howard? here is a link http://www.facebook.com/video/video.php?v=184955991587575 not sure if it will work, but he discuses some idea of linking PM software to accounting software...is this something you could/would /want to do? give me your thoughts...

ramzi

i am using my sheets for patient letters in the letter text section I am trying to past in the letter content from a word document but cannot? is there a way to cut and paste the body text of a letter? i usually type the letter in word to check spelling and then paste it into the "static text field"...

ramzi

hey jordan,

where are we with web based OD?

how long before you suspect it will be around?

1 year, 2-3, 4-5, dream on?

ramzi

ramzi

visora claims to have imaging software WITHIN OD, and would not require a bridge looks alot like XDR.. so is it XDR inside OD with no bridge??? ae my eyes correct? jordan we need the details as this seems like a nice addition that I would like to consider... what are the pros and cons to this?? thx r

ramzi

for what ever its worth I got together with my IT person and wrote a free standing digital check it.. we called it "the digital clip board" its completely unattached to OD, it runns kinda like an instant messanger... there is a computer at the front desk...it says something like welcome, please type...

ramzi

ramzi

is there a way on OD to creat a discount type that automatically does the calculation to a specific amount? example, if a patient comes in and we are giving a 15% discount for that days treatment, I want to beable to make a discount type that automatically does the math and takes of the amount? now ...

ramzi

i have thought about how I can incorporate an insurance verification form into OD. We have a paper form that is used to call and fill out for ins verification. but how can I then put it into the ins info page? i was thinking of making a misc code for this and making an auto note with al lthe informa...

ramzi

i understand,
I may try to do it myself on a local level...with maybe a stay -at -home mom or such...

i think it would be nice because you then have someone who is dedicated to that task...

ok thanks anyway

ramzi

ramzi

Jordan, not sure if you ahve seen the concept that planet dds is offering with thier denticon software, its a virtual assistant that is ofsite to answer calls and do any and all tasks that dont require a person in the office for. I like the idea, but as for now you have to have denticon, which is so...

ramzi

OD can do all the functions you ask, its under the schedule list under appt confirmations

you need to call OD and they will walk you thru it

ramzi

ramzi

Jordan, is it a planned feature to have a workstation set up at the front desk for self check in, so they would walk up and type in thier last name, and there status would automatically be recieved in the back as pt checked in? I know of an ortho office that does this, not sure what it would be call...

ramzi

jordan the way I could invision it would be, much like how you can create tabs at the bottom of the chart showing images from image module, if I could have a custom tab at the bottom of the chart that would be a sheet that I would create, then when doing an exam, I would click on that tab and sheet ...

ramzi

ok I understand that they are a line item.... but I would need to view the entire page with a few clicks im not sure what an add button from the main toolbar would do?? I cant visualize it? would you be in chart module and click on a button and up comes the exam form in sheets format to view? ill vo...

ramzi

Dear Jordan, I gotta say bravo on the sheets, OD has been a excellent decision for me....thanks now on to my question.... I have my paper version of exam forms that I would like to keep...They are John Kois's forms. I can now thanks to sheets customize my own sheet to make it identicle, and function...

ramzi

web md

ok not sure what that means, ill call and duel desk in

ramzi

jordan,

i have downloaded the .exe file onto a few workstations to submit e-claims from around the office, problem is I need to remove it from one of the workstations. can you please tell me how to do this to just one workstation

thx
ramzi

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