Open Dental Forum

Rickliftig

Well, Hallelujah! I knew there were problems when I started using my loupes to read my treatment notes!

Many thanks Jordan!

Rickliftig

Thanks Luke. One more observation and I feel that this is very important. When multiple sheets are sent to the clipboard, there is a click box on the bottom right of the screen that says, “NEXT”. This is very misleading as it implies that there are more questions after you press “NEXT”. Instead, tHe...

Rickliftig

Another thought: Incorporate the use of autonotes. As nice as it is to have certain fields populated automatically (ie. Emergency Contact) some fields could really benefit from autonote integration. For example: Ar you having any problems today? Yes Can you describe it? My tooth hurts Where is it lo...

Rickliftig

Also, I had posted this as a feature request: the ability for a patient to take a photo of their insurance card.

Rickliftig

As I've started working with Eclipboard - a couple of thoughts: 1) The birthdate spinner entry is inefficient for entering birth year - especially for us old folks, it would be nice to have a direct input also 2) It is impossible to tell whether further questions are available on the form - you have...

Rickliftig

Nice Bill! As a retirement gig, I suggest that Jordan and Nathan hire you on as Chief Technology Officer!

Rickliftig

As for touchscreens: ... However, any of the difficulties involved in precisely clicking controls or moving from one side of the screen to the other is greatly magnified when using touchscreen over a mouse. So, in my experience, charting by touch is a lot slower than a mouse, and I would be surpris...

Rickliftig

Darn that's an interesting concept. Good job! You've got my mind going on on how else this could be used in Open Dental. Plus, the interface is clean and straightforward.

These are the types of additions that take OD to the next level.

best,

RL

Rickliftig

Hmmm - should be interesting. Good to see you active again Jordan.

Rickliftig

We've noticed that the week view of the appointment screen does not refresh until it is entered or exited (or the Appts) button is clicked. IOW, it does not refresh like the daily view - is this by design?

Thanks in advance

RL

Rickliftig

P.S. - I vaguely remember when you came on with Open Dental. I was watching these forums a bit (was mostly on DentalTown) and when you came on you were GANG BUSTERS with forms and ... . ... and then I didn't use half of what I came up with on a regular basis!!! :mrgreen: I do a lot of autonotes - r...

Rickliftig

Rick - similar situation here - one horse office w\hygiene. I have tried to keep up, but find myself having a tough time mastering all the nuances of new OD releases. Three ops with a computer and 2 monitors in each. One display is for the pt records, the other is ceiling mounted as is usually runni...

Rickliftig

https://www.sendinc.com/ super user friendly. Ssendinc works very well, we have been using it for over a year now. very easy to use with OD v 17.2 or higher, you do not need any plugin... OD added the option to have multiple Email providers, and you can choose which email to send from by clicking o...

Rickliftig

Finally got to playing around with it today Jason.

IMO, user groups other than admin should have the perio chart edit (and all edits) automatically set to 'x' days as a default.

Thanks!

RL

Rickliftig

So - she did click without reading the box - "Do you want to delete this exam, Y or N"

Sigh - why can't they all just be perfect, like me?

Rickliftig

Hi Jason - she deleted the perio exam chart from the perio chart page. I’ll have to try and replicate it later. Of course, she might have confirmed “Do you want to delete”, too. At least she fessed up.

Rickliftig

My Hygienist Deleted a Perio Exam Chart and... There was no way to undelete it.

Seems to me, there should be either:

A security restriction
Or a soft delete
Or an undelete
Or a prompt asking, “Are you sure?”

Thoughts? Has this happened to anyone else?

Rickliftig

Rick - pick up an off-lease Dell Optiplex 7000 series on e-bay (with Windows 10 Pro installed) (7000 series or XE2) You don't need much processing power for a workstation and the Dells are a solid as the come - price is right too- $350 and under. For monitors, I've been going Dell also; I don't this...

Rickliftig

I have a mixture in my office: server networked to 6 Windows 10 computers and one Windows 7 (hooked up to the pano). The Gendex VIXWIN imaging program is referenced through mapped drives on the server. And whenever I update Open Dental, I have to manually reconnect the mapped drives on the Windows 1...

Rickliftig

Thanks Chris.

Rickliftig

I regularly will click on the Tooth column to see the history of issues with one tooth or another. But, the resulting display does not seem to sort by date - it drives me a little batty, because 1) it's easy to miss a treatment hidden in the pile 2) it can be hard to get a good temporal perspective ...

Rickliftig

A comment by Chris McGeehee on the Facebook forum got me thinking. Since we live in that semi-sterile environment most days, how could you use Alexa or similar in the ops? How about: - Print factsheet on endo for this patient - Print informed consent sheet for extraction - Print post-op instructions...

Rickliftig

Black Chart of Death? Yikes!

Rickliftig

Part II Highest ROI - has been digital xrays (using Gendex and Vixwin bridge). Many of my contemporaries (older docs in their 60s) have been reluctant to upgrade because of cost. I was amazed by one doc who told me that he had one computer in the office at the front desk and how he wanted to go digi...

Rickliftig

Erik - Here's part I of several - My advice is to always 'keep it simple'. Always remember, that your office makes money when you are at the chairside, not when you are filling out forms or trying to implement a new computer feature. If a procedure or system doesn't simpliify things or reduce time, ...

Rickliftig

Don't know about that - check out their website for the latestI just read today that Microsoft will be addreessing the issue in the next release of Windows 10 asometime this fall. Until then, backing up regularly and limiting internet access is the best defense.

Rick

Rickliftig

Nate: Malwarebytes has worked fine here; however, Cryptoprevent, which is designed to stop ransomware, kept our electronic claims from being sent to Change Healthcare. Cryptoprevent also stopped Open Dental from completing an update. Lorne Lavine (thedigitaldentist.com) just ran a one hour webinar o...

Rickliftig

That would work fine, Jeff. I will often do that, but it's a lot of added work. It's also tough to consistently remember to do this. It would be a lot easier if this was incorporated into the program.

Many thanks for your idea.

Rick

Rickliftig

I use this trick when treatment planning and have adapted it to Open Dental (finally). In a complex case, I find it helpful for both myself and the patient if the prognosis for each tooth is graded. My system goes like this: -Red – Hopeless -Orange – Questionable -Yellow – Fair -Green – Good Using t...

Rickliftig

Now voteable under Request #2032

Rick

Rickliftig

I have scanned in a copy of the referred to Dr's referral slip. For example, one of the oral surgeons in the area has a tooth chart graphic, so I placed a checkbox over every tooth. When I refer, I check the boxes, but also follow up with a text box based note. Then I sign the referral slip with a s...

Rickliftig

This has been resubmitted as #1388 - Hey OD staff - Can I buy some points?

best,

Rick

Rickliftig

This morning I was looking for a letter generated to an insurance company. After about five minutes, there was an ah-hah moment: the letter was not in the images module, it was in the chart notes as it had been generated as a sheet. This brought another ah-hah moment. One of my OD annoyances is the ...

Rickliftig

Arna - I'm still lobbying for a mouse-over feature or a pop-up type of box that shows what exam sheets, or consent sheets are active. Similarly a pop-up or mouse-over with the perio chart that shows the most recent probing date. Rarely do I click on those tabs, so I never know what is lurking - Even...

Rickliftig

Good question Jason . Actually, this morning, a new patient came in with a fairly detailed dental history which we documented on paper... and that's simple enough. I think that this could be a new TAB on the medical HX But some of the items would be: -Previous dentist's name, address, phone -Date of...

Rickliftig

So a funny thing - Open Dental's medical history system work pretty well. Does anyone in the group feel that the program could use a dental history tab?

Rickliftig

this is AWESOME!! Is there any way to get a voice to text functionality for clinical notes? Voice to text dictation? Thanks!! Long ago (maybe 8 years) , I tried that using both IBM's Via Voice and Dragon "Naturally Speaking". I gave up when first, it would constantly misspell my name and the deal b...

Rickliftig

viewtopic.php?f=1&t=6384
Here ya go!

Rickliftig

Jim - I'll bet it's something like that - I wonder which one is grabbing the keypress?

best,

Rick

Rickliftig

Hi jason - Thanks for asking! The Sendinc model has been a piece of cake to use. I receive an e-mail that says "there is a sendinc secure message waiting for you", then I set up a simple account with sendinc (password and user name) and retrieve it. Any time I return to sendinc, or get a secure mess...

Rickliftig

Hmmm - but only worked once - wonder why that is?

Rickliftig

Jim - it workz!

Thanks!

Rickliftig

I still miss CTRL- R for pulling up the referral list and applying a referral to the patient. Any reason it was removed?

(I still love KB shortcuts - old school)

best,

Rick

Rickliftig

I'll have to search later and see if tehre is a feature request already, but, the last thread got me thinking: What if there was a convenient window (configurable, but not necessarily structured data) that could pop up with patient preferences? Items like: prefers hygienist Y, call after noon, only ...

Rickliftig

Hi Josie - well you really have to know your patients! In our area, some are very tech savvy, and some are not. -Reminders of course - we will use the pop-up window to remind us that "Bob doesn't want to be texted; Jake prefers to be called, etc" It's very much an age thing - older patients prefer e...

Rickliftig

Wowwy Zowee! You (and Minh) are hired!

best,

Rick

Rickliftig

Please add a .jpg screenshot or a pdf of the file. It will make it a lot easier for the rest of us to evaluate the form. Also, don't forget to attach any jpg background that you may have used.

Thanks so much for contributing to the Open Dental community.

best,

Rick

Rickliftig

I like that workflow and form, Richard - I think I'll grab that from you. On your suggestion and also my local referrals, I started using Sendinc and it is just a breeze for the patients and myself to use. OD staff - Please check out Sendinc - it has been much easier to implement than the secure e-m...

Rickliftig

Very interesting Arna. So,I'm very curious, where do you secure them/mount them during a procedure? Also, how domyou then connect over the network with a pt monitor so the pt can watch xrays, abbeyroadcrossing cam, whatever?

Best,

Rick

Rickliftig

Greatt job Richard! You were up late!

Best,

Rick

Rickliftig

Best of luck Arna. We users will miss you, but isn't it great to see the community that you have helped nurture over the years evolve into " a movement"?

best,

Rick

Rickliftig

Jason - can you pin your welcome post or make it a sticky?

Best,

Rick

Rickliftig

I'll try that Chris - good idea.

Rickliftig

Thanks Jason.

Rick

Rickliftig

I'm not quite sure of the question Chris - sort of like an "undo"? If that's so, by that time you have taken off the gloves and are back at the keyboard. IMO, it's probably not much of an issue. Simpler is always better. If you get a chance, could you check the "backspace", "left", "right" commands?...

Rickliftig

Thanks again Chris...hey it's Saturday night! Don't you ever get out?? Uh ... It's Saturday night.... I guess I never get out either.

Best,

Rick

Rickliftig

amarpawar wrote:
Did pretty much as your instructions but no mic button on the left. What do you think?

Did you "install as an administrator"? It's a right click option when you go to install.

best,

Rick

Rickliftig

So Chris - playing around a little more - the skip tooth command is causing a crash at all times. Also, I noted that I can't enter probings unless I "add a new perio chart"

Getting there - hey you need folks like me that try to break your software, right?

best,

Rick

Rickliftig

Chris - I keep getting errors with "skip current tooth': See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.MissingMethodException: Method not found: 'Void OpenDental.ContrPerio.SaveCurExam(...

Rickliftig

Updated to reflect changes that Chris has made - now version 1.1.0

Perio Voice Commands.pdf: Cheat sheet for version 1.1.0; (451.21 KiB) Downloaded 2444 times

Rickliftig

Thanks Chris!

Rickliftig

babysilvertooth wrote:do i have to install this on the server and all workstations?

Only the workstations that you will be using it on.

best,

Rick

Rickliftig

Justin Shafer wrote:
Adobe is starting to kinda.. suck.

You're being very kind.

Rick

Rickliftig

Chris - gotta love dental/medical terms - they're pretty much all Latin phrases. When my kids were in fourth grade, I guest taught the class in anatomy. What we did was get some plastic halloween skulls and gradually applied the muscles of the face (made out of clay) and translated their names. Some...

Rickliftig

That worked just fine Jason - it's sitting in the Sharing section for anyone interested.

Rickliftig

Hi Chris - My headset finally arrived today and have just started working with the plug-in. First, Thank you! This was a great gift to the Open Dental community. Some fine tuning will be needed - so far I have these two items: 1) The <Skip to tooth # labial/facial> command needs to be changed to "fa...

Rickliftig

Hi Jason- I think this should be used as a vehicle for promoting plug-ins and users asking questions. You folks wouldn't actively promote the solutions, but would provide a platform for new users to learn and ask about plug-ins. A new user is likely to have no idea of what is available And highly un...

Rickliftig

Hi all -

Maybe it's time to add a Plug-in section to the forum list?

Rick

Rickliftig

He spoke to our dental society earlier in the year and was outstanding. He forwarded a handout of 800 slides as a follow-up.

RIck

Rickliftig

I am working on adapting a treatment planning template that I obtained from Gary De Wood of the Spear Institute. The tabs are: BFSB, Biology, Structure/Position,Function - Joints, Function - Muscles, Function - Dentition, Mand Esthetics, Max Esthetics There is a feature request for multiple entries ...

Rickliftig

I'll second that Tom. Over the last 8.5 years using OD, communication has been a pet peeve. I like knowing what's coming down the pike, I like being involved with the shaping of the program. And I understand why flying under the radar while the company has matured has been a good strategy, but it do...

Rickliftig

Rick that's how I have done it in the past just wanted a way to group them.There needs to be an improvement to the referral system so you can group them. Agreed! ASCII sorting is getting pretty old. (Of course, my office has OpenDental running on CP/M with dual 8 inch floppy disks and a windows XP ...

Rickliftig

I pre-pend the specialist's last name with punctuation marks: ;Smith (Oral surgeon), /Jones (Periodontist), ^Referred from Internet, $referred from Church Bulletin - and this will at least sort the lists. I think it would be pretty easy then to do a query on that punctuation mark if you arelooking f...

Rickliftig

Interesting stuff- amazing what callclerk can do. Fortunately (I guess), I have been too busy with the pre-Thanksgiving rush to give much time to the computer experiments.

It would be so much easier to maintain the computers if I didn't have to take care of patients!

Rickliftig

This is really interesting. I just picked up a pair of Way2call modems on e-bay and am playing around with callclerk and OD. I'm wondering how we could hook into OD to pull up a patient's account info at the same time the phone rang?

Rickliftig

Logmein works fine on the ipad. I use it during vacations. I use logmein from home all the time. It's secure and very responsive. But in a public venue, you have to make sure that if the ipad walks away, it will time out.

Rickliftig

Thanks Arna!

Rickliftig

I'm looking for a local setting/check box.

Several patients wish to have their statements e-mailed (but not all). Can this be set default on a per patient basis in account settings? I know that I can check e-mail in statement options, but it doesn't stick.

Rickliftig

Maybe the biggest problem with dummy codes is keeping track of them and organizing them. Once you use one, you can't delete it, because it is already posted to patient accounts. You really have to start with a clear framework from the get-go (which unfortunately, I did not). Also, you tend to create...

Rickliftig

That's when I would use the "draw " feature to create a tooth on the chart.

Rickliftig

Rob -- It's in the event log under computer management (windows) If you type "event log" into the W10 search box, it will pop-up. Once you find the module that keeps generating the error, yoou've got a big clue as to what is happening. I hope that now that the updates will only be once a month that ...

Rickliftig

Rob - I had issues too as the updates took place. However, my issues were with Vixwin (Gendex imaging) and not OD. I also had a number of problems over the last several months each time W10 was downloading updates in the back ground. (Error msg - "Vixwin has stopped working") This only happened on o...

Rickliftig

Well the trick actually goes back to the days of ASCII teletypes. Gawd, I must be older than dirt! Wher'e's my goldarn Copalite varnish?

Just wanted to let David bask in the sun for awhile

Rickliftig

drmkpillai wrote:Hi
Dr. Fuch's workaround is amazing.

Note that David's trick works for ANY list in Open Dental!

Rickliftig

My settings: Paint Type - Crown Light Treatment Area - Tooth Color Overide - black (all others work too) Category - (One of mine) Diagnosis codes Where did you get condition from? Now that I think of it, that would only show up in the chart. Are you in the Lists - Procedure code Menu item? (CTRL+Shi...

Rickliftig

deleted by user

Rickliftig

Arna - you can probably blame the missing batteries/empty battery package on me.

Rickliftig

enamelrod wrote:the master strikes again... you always seem to have great tricks

I was the kid that pulled all the toys apart to see how they worked (Couldn't get them back together again, though!)

Rickliftig

Finally figured this one out! It's not infrequent that I have to chart a root tip that has lost its crown and is now non-restorable. I set up a procedure code N4888 (whatever NXXXX you want) and I used an abbreviation fx (again whatever.). Paint type is Crown light and treatment area is tooth; Here'...

Rickliftig

Version 16.2 gives the ability to re-name the Ortho chart tab.

My first thought was to setup a problem list with priorities/referrals etc. Not a treatment plan, but overall problems including orthodontics, pathology, decay rate, hygiene - you name it.

What are your ideas for this tab?

Rickliftig

Very likely a result of this weeks windows update. Whenever update Tuesday rolls around, it routinely breaks the Vixin bridge and then after several restarts, it settles out.

Rickliftig

One consideration - do you need to feed two monitors or have multiple usb outlets? For this reason, I equip our office with off- lease Dell Optiplexes which I purchase on ebay. A Dell 960 sff Optiplex with approprite hd and memory runs less than $150. For the price of a new computer, I can purchase ...

Rickliftig

None of these operations should have any effect on windows mapped drives, however there may be a relation: If OpenDental is installed in its default location (The Program Files folder) then only a user with administrator privileges has the right to modify files in this folder. If I remember correct...

Rickliftig

This has happened through several updates to Open Dental. After updating, my mapped drive (V:\GENDEX (used with Vixwin bridge)) drops its connection and has to be re-mapped. I've learned how to handle this, but it's an annoyance. And it doesn't happen on every workstation - go figure! The windows 7 ...

Rickliftig

Travis - out of curiousity, how many versions has this affected? The reason I ask is that this behavior has only been seen in our office over the last month (out of eight years)

Rickliftig

Works fine here - very convenient - one thing missing is frequency determinations; ie) prophy's, fmx, pano, restorations - but as I understand it, that's the insurance company not bothering to release that information in this format.

Rickliftig

Allen - that's great news! I know of other dental software companies that would have ignored the problem or delayed taking action until many docs had lost data. This is one of the many reasons that I have so much confidence in the OD team.FWIW, this is the first time in eight years that our office h...

Rickliftig

Ruh-roh.... All hands on deck.

Rickliftig

Jason - Version 15.4.24. - I'm not sure what a reverse bridge is - we are using a VIXWIN bridge.

Rick

Rickliftig

Jason, Arna et al: Over the last month, we have had four incidents where an appointment was made and then later on, disappeared from the appointment view. I would generally blame this on operator error, but here is the evidence: 1) in the audit log, the appointment was listed as created. It was neve...

Rickliftig

As of this month, the Office of Civil Rights has clarified and simplified some of the HIPAA communications rules allowing for *a little* more common sense (but no that much). Check it out on http://www.hhs.gov/hipaa/for-professionals/privacy/guidance/access/index.html#newlyreleasedfaqs also http://w...

Rickliftig

Ryan... I will oftentimes open up a second instance of Open Dental on the same computer and work back an forth - form on one screen, chart on the other (a two monitor setup of course). It's a little kludgy, but it works.

Best,

Rick

Rickliftig

I started using it to send referrals securely. Once you get used to it, it's fairly straightforward. The referred doctors have had no problems opening the e-mails or attachments. I will add, there are a lot of steps involved: 1) You have to make sure you are logged on as a secure user 2) Your referr...

Rickliftig

We started using it this week. I agree with David about missing BCBC and Delta of Mass. My front desk is annoyed because the frequency limitations (ie. prophys are only allowed once during the Wolf Moon of November 21st) are rarely listed. And the exceptions (ie. crowns on implants are not covered) ...

Rickliftig

Thanks!

Rickliftig

I'm trying to remember where that boiler plate text is hiding ie) You have a secure message from...

I need to modify it slightly.

Thanks in advance.

Rick

Rickliftig

You mean I have to read the manual?.....

Rickliftig

So I just got a call from Dawn at "Change Healthcare" noting that the errors are because I have not filled out the enrollment forms yet. She says this is why we are getting the errors. I just want to make sure this is legitimate and not like Demand Force/Intuit saying that they represent OD. And if ...

Rickliftig

And now it's working for me too... computers...

Rickliftig

duplicate content

Rickliftig

David - I am very confused too - but I think I know what is going on. We are a legacy account with Emdeon - We were originally using WebMD and they were absorbed by Emdeon.When I look at the setup on the front desk computer that is used for insurance transactions, it still uses the Webmd software an...

Rickliftig

Hi David - Interesting. I had forgotten that the webmd client was still active (even though we deal with Emdeon now). In fact, when I looked at the send/receive logs, they are all under a webmd moniker. That uses a different password/userid than the claims connect - it may be as simple as changing t...

Rickliftig

Jason - Richelle has uploaded my database.

Rickliftig

David - Richelle has uploaded my database.

Rick

Rickliftig

Is the message displayed in a normal message box or does it display in a large window-like thing that has a "Copy All" button and a "Print Button" as well as the OK? I'm also assuming you're pressing the "Request" button in the insurance edit window when this occurs, correct? Yes - the large box wi...

Rickliftig

No text shows at all.

Rickliftig

Hi -
I'm getting this error:"- Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index"

I haven't had any luck getting a real-time eligibility report yet (we just signed up with Emdeon today)

Ideas?

Thanks,

RL

Rickliftig

Thanks for the very complete posting Jason - I'll have to continue via phone when I get some free time. Gotta go back to the day job.

Rickliftig

That's exactly right, Jason. So here's the scenario: I generate an e-mail using the Webmail button and add the attachments from that window. but, they get sent out in the simple form. After the fact, the entries can be found in the long form in the outgoing folder, but they have not been sent from t...

Rickliftig

Jason - here's what I found: The filename from the OpenDentImages Directory is usually something like: LiftigStuart1026.jpg The file in the e-mail attachments folder has an added prefix named: 20160114_605007385878_HDJ8_LiftigStuart1026JPG I have no idea where that prefix comes from and if that migh...

Rickliftig

Hi Jason -

In this last case, there were three files: a pdf and two jpgs. All three are present in the subdir, but they have different names than what is seen in the encrypted e-mail attachment list. They are listed in the subdir by date modified and not date sent.
thanks,

Rick

Rickliftig

Initially, the portal worked (using it for referrals to other doctors), but now am getting the error message "File path not found" when trying to access attachments.

Any ideas?

best,

RL

Rickliftig

Jason - re: the folders - somehow the behavior corrected itself. Very odd. But right before that, I had asked my front desk what happened to the scans. When she checked, they were there. Do you think it may have been an issue as to when the flag was being set by that computer's actions?

Rickliftig

Collapsed folders in Images module - It would be nice if collapsed folders had an indicator to show that documents were present (much like windows does in its directory trees).

Rickliftig

All fixed in record time. Happy holidays everyone. Enjoy your Bend (OR) brews!

Rickliftig

Yes, but don't tell any of my patients.

Rickliftig

Does the immortal socket connection have anything to do with Jordan's Cryo research?

Rickliftig · Re: Patient Portal That's correct Arna - 15.4.10

That's correct Arna - 15.4.10

Rickliftig

Trying to access the patient portal I get this error:

No immortal socket connection found for this RegistrationKeyNum: 652

???

Rickliftig

First - glad to see all of the little improvements in this version! 100 feature requests down and only 4,344 more to go! (using Windows 10 Pro version 1511) 1) My billing list (from the manage module) (when sent), no longer brings up Adobe PDF reader/printer ****** It's fixed - I have no idea why - ...

Rickliftig

Seems to be working at this point, Nathan. To clarify, for anyone wondering, as phone numbers have been re-assigned over the years, a few of them had been previously flagged as 'spammers'. Consequently, they were blocked. Since the OD text service uses a third party phone number (and not your own), ...

Rickliftig

FYI anyone reading this thread: I got a call from Mark at Open Dental about an hour after posting and the staff is working on the issue. We went back and forth doing a little testing. But kudos to the OD staff for being proactive and their attention to the problem!

Rickliftig

Thanks for the reply Ryan -

Here's the detail:

Everyone is in Connecticut;
ATT/iphone 5 - No
Sprint/Android - No
Verizon/flip phone - Yes
Sprint/Galaxy 3 - No

Ideas?

Rickliftig

We just installed text messaging yesterday, but something is not right (15.3.5). Some phones/cell companies are receiving the messages and others are not. They are all noted as delivered. Any ideas Jason? Also: When the message is received by the patient it lists a non-descript number as the "sent f...

Rickliftig

Not as elegant as a scanner, but a lot faster, is a point and shoot in macro mode and a viewbox. My camera is 12mp and gets incredible detail. I use this same camera (Pentax Optio WG 2) as my main clinic camera. its also the same one that Lester Dine uses.

Rickliftig

This is a gem. Thanks!

Rickliftig

Thanks Jason... This may be a useful request to make. I actually would like to have a notation sometimes in the chart that was more complete than just "referral" ie... Referral for extraction #19 One improvement I need to re-request is a mechanism to indicate when a sheet was last filled out as many...

Rickliftig

I'm trying to generate fewer keystrokes here - Whenever I generate a referral slip, I am prompted to enter "referring provider" which is me. Anyway that field can be set to default to me?

RL

Rickliftig

In honor of Halloween, I thought to revive this zombie thread.

So what is the internal note on a referral slip? Why does it not show up in the chart (it would be a good idea)? And the checkoff box for "Show order in kiosk": What's that about?

RL

Rickliftig

I think it needs the tag line, "spreading by word of mouth"

Rickliftig

Is your storage media full by any chance? I encountered this a long time ago with flash drives. Make sure the storage media is also intact.

Rickliftig

Whats wrong with a re,smoot,raise lesion with irregula broders? See em all the time!

That's a nice simple form - very clear. Is it copyrighted?

best,

Rick

Rickliftig

Rob - probably like so many of us, that's what I started using and so I'm used to it. I guess I'll put RDP on the todo list!

Best,

Rick

Rickliftig

If all you want to do is access and use Open Dental remotely, there are many programs. I use logmein. Similarly, if all you want to do is backup to your home, I also use logmein backup. Backup to the cloud is easy with Crashplan or the like.

Hey, why re-invent the wheel?

Rick

Rickliftig

The used Optiplex 780 sff's are in the $140 range... Comes with keyboard and mouse, no monitor.

Rickliftig

We are trying Call Fire right now. So far so good with sending out text messages. Cost is $0.03 per text, so if the patients confirms back with a "C" it is $0.06 per patient appointment. There is a program link with OD and Call Fire has been very helpful! Sheb - what technique/script do you use to ...

Rickliftig

I use Dell Optiplex 780 sff in my ops. Windows 7 pro, purchased off- lease ( generally 3 yo) on EBay... The operatory computers are drones and OD places very little burden on them. They are easy and cheap to replace and keep as spares. The server, on the other hand . . .

Rickliftig

I practiced for 10 years and never signed a single procedure. Are you trying to follow a state law that we didn't have to deal with in Oregon? Every practice management or risk management seminar I've been to here in NY says that you need to sign your electronic notes. In the old days of writing yo...

Rickliftig

Jorge - I am using it as a Standard Operating Procedure Manual for the office. Sections on: - Opening The Office - Front Desk Appointment Flowchart and Scripts - Patient's FAQs (frequently asked questions) - Where to Find Supplies - Hygiene Room Setup (more to come I'm sure) All illustrated with jpg...

Rickliftig

And similarly remind staff to update history, probings, etc. Do these this need updated after X months after they are complete? Could you create a dummy procedures and recalls for things like this and just have it be part of the appointment? That is exactly what I do Jason. some of these forms are ...

Rickliftig

Is there a way to automatically have OD do the following ? After the initial registration, on return visits, OD warns the patients when a form needs to be updated, and will automatically present a new fill out form. That way the staff doesn't have to review past forms and prepare new ones to be sig...

Rickliftig

Rob - thanks for the kind words, but looking at the posting date of 2008, I declare this a zombie thread! BUT... Dr. Bob Marcus who developed GPDDS is to be congratulated on his excellent and reasonably price iPad app!!! This is honestly, all you need and a lot more effective than a canned presentat...

Rickliftig

Nice little hack - Thanks!

Rick

Rickliftig

First, I'll second what David said. My workstation solution is used Dell Optiplex 780 sff computers from ebay (offlease with Windows 7 pro installed). They run about $250 - 300. For the server however, I would want a fresh computer with raid drives and power backup... the whole 9 yards. Don't forget...

Rickliftig

Just thinking - you might want to do the same on the Dentaltown forum.

best,

Rick

Rickliftig

This is very cool... I had a few minutes and updated to 13.1. Then I started playing with the Wiki. So cool - take a picture with your camera to illustrate a tray setup, use of a machine, etc. I really like this. I think that you need to add the WIKI button to all of the screens so that it is easily...

Rickliftig

"Are those my teeth?"

How many of you hear this phrase when your patients see the 3D tooth chart in Open Dental? Just curious!

Rick

Rickliftig

Thanks Jason.

Rick

Rickliftig

Just had an interesting situation where my front desk changed a comm log entry by accident to a future date. Is that entry a part of the audit trail? I was just thinking for legal purposes, since a conversation may be recorded or summarized in the comm log if that was the case?

Rick

Rickliftig

So Rob-
Today the system has been running perfectly. Slick as goose poop. I wish I knew what I did. Defender is back on (not easy to get rid of) and the event viewer is clean.

Well, computers are still easier than dentistry.

RIck

Rickliftig

Rob - I found a real bottleneck with Windows Defender.it will check each file for virus activity as it is opened. Once that was shut off, the system was much faster(there is a check box) There are actuall several things I like about Windows 8. The Find utility is excellent when compared with anynpas...

Rickliftig

I agree with Tom Z. No problem here either. I figure this is also the cost for continued development and version improvements. It keeps a happy and competent staff available at all hours in Salem. OR. And as you all know, they do go the extra mile when you need them too. if I didn't want a monthly f...

Rickliftig

As I was reading the docs on the new Wiki feature, I was thinking it would be great of the pages could be imported/exported. Then the Ooen Dental community could really supplement each other with the development of office manuals, OSHA and HIPAA docs, etc.

Rickliftig

Some entries work well with auto notes and some with sheets! My periodic exams for example are all auto notes. However, documentation of an intra or extra oral lesion works well with a sheet. Restorations are auto notes with checkboxes. Now for SOAP notes.... You may laugh... There I will manually t...

Rickliftig

Rob - we are in the middle of this conundrum on two patients at this very time (pardon the thread drift for a moment): Both patients had endo tx in 2012. A provisional crown was placed and the final crown was cemented in 2013. At the New Year, both patients had switched insurance plans. The 2012 pla...

Rickliftig

Tom - You're right. In our office, we are pretty lean and have a number of part timers working together (long story). Getting people on the same page, communicating, and following the same protocols are what it's all about. Maybe about two years ago, we had some of these discussions (on the forum) c...

Rickliftig

Laughing with you Tom! What was going on in that front desk's mind????? (and of course, they'll break the appointment)

Rick

PS - sounds like a normal day at this ofice

Rickliftig

So that worked here also, but Jason, please educate us- what changed here? It was working fine last week.

Rickliftig

Same thing here - just started happening

Rickliftig

If you are using a flash drive, make sure there is enough space on it. You may have to either do a quick format or erase several backups.

best,

Rick

Rickliftig

Tom -

Maybe this will be feature request 5,295?

My points were spent way back at #300!

Rickliftig

In our office this week, the pay periods (timecards) had ended with no warning. Hours entered in by employees were not recorded (see PS). PS: when the first employee re-entered her numbers, the other time cards appeared. PPS: It would be very handy to have the calendar pop-up when setting up pay per...

Rickliftig

Steve - I am thinking of it as an operations manual/ employee manual for the office. I suppose you caould use it as a repository for OSHA and HIPAA manuals too. Of course the secret is establishing and maintaining it.

Rickliftig

And so this afternoon it worked... go figure!!!!!!!!!!

PS - After the firmware upgrade, i did not turn the printer off and on again. My FD did cycle it and it started working - I bet that was the solution

Rickliftig

And yet it worked with Windows XP!

Rickliftig

Just did that - not the solution. Grrr....

Rickliftig

Just upgraded office computers to WIndows 7. When printing a deposit slip, the Brother MFC7440N multifunction at the front desk (USB connection) will print the total and the check list BUT NOT the individual checks in the upper part of the form! The deposit slip prints fine through other printers in...

Rickliftig

Thank you Jordan. I think that basic telephone integration like dial and caller id pop-up would be a real asset to the program. These automations move the program from the "merely a database" realm into the category of a useful tool for the practice. Al the best to you, your family and your employee...

Rickliftig

So on further inspection, I realized that only my shared folders were accessible. Phew! I was afraid that the C:\ drive on the server was being shared. That being said, I will re-iterate that Windows 7 and Windows XP are a bit of a pain to merge together. I am uprgrading the workstations to Windows ...

Rickliftig

BP- Weave looks very attractive, but at $299/mo, I hoped I could "roll my own" for a wee bit less.

Rickliftig

This topic has come up several times before, but aside from an Asterisk interface (which requires a VOIP system), I have never seen any other alternatives. Over the past few weeks I have become aware of the Panasonic "Contact Sync" telephone system: Panasonic KX-TG9471B - Now have your Microsoft Out...

Rickliftig

Ok! So my next question is how can I place a permission on the server (or modify the credential) so that Open Dental can get it's needed access, but so that the casual user (or bad user) can't access the server and muck around with it?

Rickliftig

Mischief managed!

Rickliftig

Phil - Thank you so much. That's a Windows item I was never aware of. Can't wait to try it tomorrow.
best,

Rick

Rickliftig

I am trying to integrate Windows 7 computers into my network and phase out the old XP machines. The network runs on Server 2003 and is peer-to-peer. After the Windows 7 computer has been off (or overnight), I can only access the server (and the mysql database) by logging in again. Of course, i don't...

Rickliftig

Verry interesting. Last week I upgraded from 12.1 to 12.3 and that's when the problems started. It happened again today. It's a real PITA Jason!

Rickliftig

Kevin - This issue can drive you crazy. It happened here on Tuesday and finally fixed itself about fifteen minutes later after everything was re-booted. I brought up the task manager and found no apparent reason for the slowdown. The server was at full speed, so it was a network issue. In the past, ...

Rickliftig

I think I'm getting old - nothing is simple anymore! Thanks!

Rickliftig

One question about virtualization - how does this work with licensed programs and site licenses? Say Microsoft Office?

best,

Rick

Rickliftig

Thanks for the recommendations. There's not much room at the front desk any more. We have a Brother multi-function at the front which scans fairly well, but I felt that a small one, set up for drivers licenses and insurance ids would work better.

Rickliftig

I'm looking for a scanner for Insurance cards and driver's licenses (to be used at the front desk). TWAIN compliance is a necessity.

Thanks in advance.

Rick

Rickliftig

And let's not forget the patient that we all first met on this site: Jason Spander!

And I apologize for hijacking the thread, but heck, ya gotta have a little fun after a day's worth of DB's on #15 and oversized tongues drafting into the path of your 557 bur!

Rickliftig

Herman Test has had more dental treatment than any of my patients, ever... he never shows up and yet I still bill him for thousands of dollars!

Rickliftig

To begin - I'm posting this query only to provoke discussion. I'd like to brainstorm big ideas that tend to get lost in the feature request list. The potential for useful tie-ins to Open Dental is great. No other pms program is as easy to work with as far as bridging and developing add-on programs a...

Rickliftig

Jordan posted in Facebook that Open Dental will be at the upcoming Hinman Meeting (Atlanta). AFAIK, this is a first!

Rickliftig

Very cool - I'll have to figure what meds to alter.

Rickliftig

So I was just into the Prescription List and noted three new fields: Add Problem; Add Medication; Add Allergy.

And I'm wondering what they do!

Thanks!

Rickliftig

I've used them (the keypads) - they work fine, but someone still has to enter the numbers. You really need two hands to probe - one to steady the jaw and the other to probe. It's annoying to go back and forth. Plus, if you make an error in entry, you can't go backwards (easily). I think it's a littl...

Rickliftig

Norm - I think you will get more feedback and a wider range of opinions on the "dentaltown" website (www.dentaltown.com). This site is fairly specific to Open Dental Software.

Rickliftig

Thanks for the quick reply Jordan.

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