Open Dental Forum

I am planning to merge 2 existing practices using OD but separate data. Each practice has it's own name and ID but I am planning to keep one existing name and ID.

Can someone advise how I can combine 2 separate data in OD?

Is there a way that I can generate a report to show how much collection from each insurance company? I am interested to find out how much income do we generate from certain insurance plans so that we can decide if it's worth keeping the plans or not. Please let me know if I can do this or if not, ca...

Can you add a signature and date from patient on tx. plan print out? Once we go over tx plan with pt. and pt. accepts, there should be a place on form for them to sign.

Is there a feature in od that triggers when a patient is allergic to certain medication. For example, we should be able to check a box that tells a patient is allergic to Penicillin so that when we go to Rx, we cannot print out rx for penicillin.

Jordan,
Another feature that I think is useful is automatic log off if program is idle after certain period, say 10 to 15 minutes depends on setting. My office manager forgot to log off after work and therefore, one of the staff was able to alter the claim.

Yes, but we should not allow staff to do write off unless there's permission. Therefore, there should be an option in the security portion for us to allow or don't allow staff to do eob's write off.

You're talking about an insurance payment, right? I've never really seen a way that someone could embezzle from the insurance payment window. If you can come up with a scenario, then we can go from there. If you would rather send me the scenario by private message so that it's not made public, then...

Is there a way that I can allow my assistant to input check payment in account without able to input writeoff? I called OD the other day, and one of the rep. said that it's not possible. There should be a feature where assistant can input payment, but unable to delete claim and unable to input write...

I just updated to new version. Afterward, I am unable to log on to OD. Prorgram is processing when I open up OD but all I am getting is a blank white screen with blue tab on the top. This is the first time this
Anyone can help?

After I restored my data from back up disk, I am unable to open up OD. The message I got is database is corrupted because of conversion failed. Can someone please show me how to fix this problem so that I can open up OD again? Thanks.

It seems to work fine now that I went into procedure list and specified which procedure should be under hygenienist.

Can someone show me how to back up data from 2 separate offices into one laptop. Say data from office 1 and office 2 into my laptop. I've been backing up office 1 data into my laptop but just added an office and want to back the second office data into the same laptop.

please show me how you program to do that. Thanks.

This is a guess, but perhaps the procedures which are not showing up as hygiene production are being credited/applied to a different provider's production when they get billed, for example the treating dentist. I am the dentist and everything is being billed out under my name, is that what you mean...

I have 4 ops. Op. 4 is set up for hygenist only. Daily production under Appt. tab shows total production for for op.1 to op. 3 only. Why not including hygenist production also??? Is this right? Is there a way to print out report to show separate production for Dr. and Hygenist at the end of the day...

I have 4 ops. Op. 4 is set up for hygenist only. Daily production under Appt. tab shows total production for for op.1 to op. 3 only. Why not including hygenist production also??? Is this right? Is there a way to print out report to show separate production for Dr. and Hygenist at the end of the day?

but I thought if a procedure that's not covered then it is considered optional, then you can charge it at your own fee?

I have an insurance question. If insurance is only covered for posterior amalgam and we upgrade to posterior composite. Do we charge the patient the difference between our UCR fee and the insurance amalgam fee? or the difference between insurance composite fee and insurance amalgam fee? Assuming I a...

Can you please show how to do this? To add the difference b/e comp. and amal.

Is there anywhere on the tx plan print out for patient to sign after accepted the tx plan and that patient is responsible to pay in full after tx. completed?