Open Dental Forum

joshuab

When preauths have been received, their totals on a treatment plan will tally in, sometimes greater than the insurance plan annual max! Be sure to look at 'Pri Ins' column total to ensure it is not over the max. Screenshot: https://www.evernote.com/l/ACRJVsoh5zhB1aqh08BSIb6aFr-6eKDKkdQ In the screen...

joshuab

Jason, thanks for the honest feedback and feature #. I did look there but was using "print" and didn't see that one.

Proper vote logged. I encourage others to as well.

joshuab

+1

The staff here always changes 0 to 1 for print, and unchecks to email. Lots of extra clicks. Wish there was an option!

joshuab

Hershey: According to http://support.code42.com/Administrator/3.6_And_4.0/Planning/PRO_FAQs: "Is CrashPlan PRO HIPAA Compliant? While each implementation must be verified for compliance, CrashPlan PRO can be used in a HIPAA compliant environment." Seems their enterprise solution mentions it as well:...

joshuab

epic: I'll get you a copy of my script, but the main part was the line already shared. I run it on a Mac, but linux would probably work. It may need some changes for Windows. What OS are you running? What is your over-all backup plan? Highly recommend Crashplan.com as a more set it and forget it bac...

joshuab

I also use CrashPlan (best cloud backup IMO). However, note they don't guarantee database backups: https://support.code42.com/CrashPlan/Latest/Backup/Backing_Up_Open_Files_and_Databases Although likely to work, what if there are changes to the data between the files getting sent to CrashPlan? Dumpin...

joshuab

gorilla121: Your question was regarding the built in backup. However, there are options for backups during the day without shutting everything down. This forum has a wealth of information, but here is what I do. I have a script that runs every half hour to "dump" (copy) the mysql data to another com...

joshuab

We use and love Lighthouse. It works very well. Can't speak for the others.

joshuab

Disregard - added patient.email after SELECT.

joshuab

For query #21 at http://opendentalsoft.com:1942/ODQueryList/QueryList.aspx (see also below), how can I also have it return the email of the patient? (Goal is to find active patients with treatment plan remaining for the year to send email notice) Thank you! /*21*/ SELECT patient.PatNum,tempannualmax...

joshuab

Noticed the same errors while troubleshooting some performance issues (OD 12.1.16.0). They do appear to only be during mysql start. Glad to know they're harmless - will ignore (and not run the upgrade).

joshuab

Jordan: Excellent! The wait is on....

joshuab

Jeff,

Thanks. Glad I'm not alone.

joshuab

Does QB+OD have to be installed on the same computer AND used for entry? Eg. could we then use ANY OD workstation to make entries after setup? Just updated to 12.1.16.0 and was excited about QB integration. However, it appears QB+OD workstation have to be used for entry. I don't mind setting it up o...

joshuab

Jordan,

We'd like that. I didn't see it before but did find Feature Request 1218, added notes, and points. Thanks.

joshuab

Any way to NOT show the photo on the mouse over popup on the Appointments module when certain views are selected? We scan all driver's license to get photos on all patients - works very well and appreciated by all. We also use two views on the schedule - "Front" and "Back" - the later has less infor...

joshuab

We're syncing our images folder to an additional computer, besides backup. I see OD has an option for sourcing from two - not sure if it writes to one or both or how this works. Intend to explore adding this soon for redundancy. I just setup mysqldump to export the entire mysql db to another compute...

joshuab

StJames, Not sure how you did it. I tried the patch you linked to. I did both the hex edit and the automated tool. Both seemed to work. Neither lets me go over 10 simultaneous connections for file sharing. Its ok though - going to put the images on a NAS or Mac and leave mysql on the "server" (winxp...

joshuab

James, Where are your images folders though? Do you have those shared also from an XP Pro box with his 10+ hack? Jordan indicated MySQL should work on XP Pro, just not the shares. Thinking about workstations now too (iMacs). When you mass deploy the images, you just had to change the workstation nam...

joshuab

James, As with Jordan, I gave up long ago with all the many links to virus looking sites. This looks legit so I'll give it a try on the weekend. Never edited with hex before but looks straight forward. My tcpip.sys file is different but I read in the comments an update string to search and I found i...

joshuab

stjames70, thanks for the feedback - glad to know it works so well for you. We're still seriously considering it. Will start with Fusion. Jordan, you read my mind! I've never had success with ANY of the hundreds of patches I've tried to circumvent XP's 10 limit. I didn't even think it was only limit...

joshuab

Parallels vs VMware Fusion? Which have you all had experience with and prefer with OD? I've read many of the other posts here already and know several have been running Macs in their offices and I'm looking to do the same. Would rather start on the right foot. Also, which seem to provide better snap...

joshuab

Got it after changing the field type and setting values and removing them. Not sure which method worked but did finally get it.

joshuab

Jorge, perfect! Thank you. Didn't know about this feature. Now that I've added a few testing, I was able to delete one, but another won't delete. An error lists the 2 patients it is in use for but I've cleared the values. Anyway to delete? It doesn't show in Setup->Display Fields->PatientInformation...

joshuab

Is there a way to massively update all patients in the system to UNCHECK all "Same for entire family" check boxes for "Address and Phone Notes" for the Patient Information? Also, is there a way to massively clear the note/data (once a year)? To obtain most up to date health history and insurance det...

joshuab

Dang. Just read a full 9 digit zip code is required for both billing and rendering provider. Am I reading the right stuff? Found this online: http://www.emdeon.com/5010/pdfs/HIPAA_Simplified_FAQ_I-5010.pdf. Item # 18. If true I can see insurance denying everything on account of this. They love new e...

joshuab

We just learned from our e-claim service, Renaissance, 5010 requires the billing provider to be a physical address. This would cause major problems Jan 1. If your using a PO Box (for billing provider) your claims could be denied soon. We prefer using a PO Box (secure mail). Only option we heard is y...

joshuab

Great video!

We've used QB forever and would love integration as well - added vote in OD.

Outlook is gone. Integrate with Google (Apps). Dr. Sparks - I used Outlook for 10 years. Hard to change. Thereafter, I no way I could ever go back.

joshuab

Good to know about ADF option, for when we upgrade. Fujitsu does have a model up from ScanScan that supports standard twain driver. We have a FI-6130 primarily for scanning driver's license and insurance cards, as the lower end ScanScans don't scan cards. Kill two birds with one stone - get a Fujits...

joshuab

Would like this as well.

joshuab

For Query #194, TP Procs..., the date returns System.Byte[]. I tried changes per http://opendentalsoft.com/forum/viewtopic.php?f=1&t=3149 but couldn't make it work. Could you share the best query for a proper result? Thank you. /*TP Procs with date of treatment plan of patients with no scheduled app...

joshuab

The Medical History sheet doesn't pre-populate with Patient Info like Medications and Diseases. Was it designed to? I don't see these fields available if I edit the sheet. We update contact and health history for each patient visit. It'd be nice to print this Sheet for patients to review and sign-of...

joshuab

dentistglen, First, backup all your data. If you have the original installation files from the first install, uninstall OpenDental. Then, reinstall with your original installation version. Sounds logically to me, but I'm not an expert by any means with OD. If you don't have the original version, do ...

joshuab

I know some use webcams but we feel its a bit intrusive. We have a Fujitsu scanner (several of them) we use - self feeding and they scan cards. We've always scanned insurance cards and driver's license. Now on OD, it is easy to open the PDF of the driver license, drag a box around the photo, copy (C...

joshuab

teethdood, yes this is how we have it setup. I was hoping the application would save the last view of that user or computer, instead of always switching to the first entry with each load. I guess I'll put in an feature request.

joshuab

Anyway to set the default view on the Appts screen? We have opporatories set with limited schedule view information such as with name and notes for privacy, while the front office has all details. When they close and open OD in the back ops, they default to the first, and wrong view. Thanks!

joshuab

Looking into this myself I'm thrilled others have already considered already. We use Trixbox/Asterisk in our office and guessed OD did in their offices as well. Nice. We mainly just want a way to auto-switch to the patient's record in OD when a call is answered. Hope this is something on the list fo...

joshuab

Keyboard shortcuts would great. I added my vote to the existing feature request in OD, and encourage you to do the same: Help->Request Features, search keyboard.

joshuab

Hello, We're preparing to switch to OpenDental so I'm reviewing compatibility with our sensors and previously stored digital xray images. A few questions: 1) We're using EasyDental 2009 with "EasyImage" with our Shick USB sensors (http://dl.dropbox.com/u/1073089/schick-sensor.jpg). Will these sensor...

joshuab

Hello all, Would anyone comment on their experience moving from Easy Dental to Open Dental? We've been using Easy Dental for 10+ years but just looking for something new. Always a fan of open-source and the options that come with it. What are common problems, missed features, or new features you've ...

joshuab

Rickliftig, We have a ScanSnap S510 and a Fujitsu fi-6130, for scanning EOBs mostly. We added the FI model as it does support twain and is still a great self feeding scanner like the S510. We're not using OD (yet) so I'm not sure if it supports scanning via twain source, but if it does, you might co...

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