Search found 112 matches

by khdilger
Thu Jun 10, 2021 7:45 am
Forum: Main Forum
Topic: New server - solid state drive or regular disk drive?
Replies: 5
Views: 8121

New server - solid state drive or regular disk drive?

The computer my server runs on is approaching 6 years old. I was considering replacing it and moving that PC to a simple client desktop. Should I go with a Solid state hard drive or a standard? The last computer was a Dell optiplex with sufficient CPU and ram speed. The new one will have sufficient ...
by khdilger
Thu Nov 14, 2019 8:03 am
Forum: Main Forum
Topic: Query or report for Net production without insurance
Replies: 0
Views: 17072

Query or report for Net production without insurance

I am trying to get a feel for Net production of patients with a certain insurance I want to drop vs net production of patients with other insurances or no insurances. I have the net production queries modified for a specific insurance. Is there a query that returns net production of patients without...
by khdilger
Fri Oct 18, 2019 7:51 am
Forum: Main Forum
Topic: Patient recall reminders, appointment reminders etc..
Replies: 0
Views: 16719

Patient recall reminders, appointment reminders etc..

Who is using open dental for patient recall reminders and appointment reminders utilizing text and email? Are you happy with it. Anybody switch from services like LIghthouse to using open dental for these features? How has it worked out?
by khdilger
Mon Feb 11, 2019 10:53 am
Forum: Main Forum
Topic: Security - Only edit insurance adjustments for current day?
Replies: 3
Views: 5378

Re: Security - Only edit insurance adjustments for current d

Thanks for the response. By turning that off though it completely turns off the ability to even enter a writeoff. The functionality that seems logical would be to be able to create the writeoff and edit it until the claim and check have been finalized. Then not allow it to be changed. To give your s...
by khdilger
Mon Feb 11, 2019 7:52 am
Forum: Main Forum
Topic: Security - Only edit insurance adjustments for current day?
Replies: 3
Views: 5378

Security - Only edit insurance adjustments for current day?

There seems to be a small security hole for the editing of writeoffs. I can set opendental to not allow creating or even editing of adjustments for more than 1 day old transactions. However anybody can go and change writeoffs for insurance claims that are finalized no matter how old. Is it possible ...
by khdilger
Fri Sep 14, 2018 3:20 am
Forum: Main Forum
Topic: Automatic Lab slip?
Replies: 2
Views: 4686

Automatic Lab slip?

I was wondering if its possible to have a lab slip automatically generated off of preset information when a procedure is completed.

I did not see it under automation but was wondering if anybody has a feature request on it.
by khdilger
Thu Feb 01, 2018 11:02 am
Forum: Main Forum
Topic: USB Card swiper for x-charge
Replies: 1
Views: 3634

USB Card swiper for x-charge

I would like to get a second computer functioning for credit card processing. X-charge says they are $190 or $9.95 a month. Amazon has them for $18.99. The x-charge rep said theirs was encrypted.

Is this truely the case?

Have others bought other USB swipers to use?
by khdilger
Thu Feb 01, 2018 10:59 am
Forum: Main Forum
Topic: Payment reports
Replies: 4
Views: 8665

Re: Payment reports

Thanks!
by khdilger
Tue Jan 30, 2018 8:21 am
Forum: Main Forum
Topic: Payment reports
Replies: 4
Views: 8665

Payment reports

Is there a query out there that will return a summary of payments? I am looking for a report that generates the sum of payments for each day they were made. I would like them totaled for each day seperately for checks/cash and credit cards. I want to be able to cross reference bank deposits and find...
by khdilger
Sun Oct 29, 2017 12:36 pm
Forum: Main Forum
Topic: Online backups and automatic local backups
Replies: 1
Views: 3657

Online backups and automatic local backups

Besides manual backup and restoring at my home computer I have used crash plan for the last 7 years. Crashplan was great because of the seamless computer to computer backup and offsite backup. What services are out there that other opendental users are using? One piece of software to manage local an...
by khdilger
Tue Oct 24, 2017 1:01 pm
Forum: Main Forum
Topic: 2 new computers - Windows 10 with older windows 7 systems
Replies: 2
Views: 4644

2 new computers - Windows 10 with older windows 7 systems

Are there any issues mixing windows 10 computers networked with Windows 7 computers? I use opendental and XDR.

Thanks,
Kenny
by khdilger
Tue Jun 27, 2017 8:50 am
Forum: Main Forum
Topic: Writeoff total per insurance company?
Replies: 3
Views: 8184

Re: Writeoff total per insurance company?

Net production would be production after writeoffs. The production numbers that this query is calculating is the number after writeoffs correct? And is also letting you know the writeoff amount. In order to determine how much I am actually writing off and how much money I am loosing due to insurance...
by khdilger
Tue Jun 27, 2017 4:57 am
Forum: Main Forum
Topic: Writeoff total per insurance company?
Replies: 3
Views: 8184

Writeoff total per insurance company?

Anybody have a query to find the amount of writeoffs for a perticular insurance company? I contract with Delta premier and one other insurance company because the other company was a local thing for years. This local insurance has gotten really bad on writeoffs. I bet at least 25% of my patients hav...
by khdilger
Thu Feb 16, 2017 1:40 pm
Forum: Main Forum
Topic: Payment plan question
Replies: 1
Views: 4114

Payment plan question

Last time I messed around with the payment plan in account I decided on not using it because it took those patients on a payment plan out of the accounts receivable report, as well as making their account balance $0. That seems completely wrong to me, they have a balance and it should reflect that. ...
by khdilger
Thu Feb 02, 2017 6:31 am
Forum: Main Forum
Topic: Statments - sending under wrong name
Replies: 4
Views: 7299

Re: Statments - sending under wrong name

Anyone have any input how to get a families statement to send to the individual on the account who has the balance?
by khdilger
Wed Feb 01, 2017 7:21 am
Forum: Main Forum
Topic: Statments - sending under wrong name
Replies: 4
Views: 7299

Statments - sending under wrong name

When we run statements and one family member has a balance, the statments are sent under the other family member on the account. I assume somehow this member is designated as head of account or something. How can statements be set to only send to the family member with the actual balance?
by khdilger
Thu Dec 08, 2016 1:14 pm
Forum: Main Forum
Topic: How to edit insurance payment for attached check?
Replies: 1
Views: 4744

How to edit insurance payment for attached check?

I have a large EOB with multiple patients. One payment total for one patient was not entered correctly and the payment has been finalized. How do I change the payment for that patient without losing all the payment information for the other patients?
by khdilger
Tue Nov 08, 2016 11:24 am
Forum: Main Forum
Topic: Confirmation limits?
Replies: 1
Views: 4522

Confirmation limits?

Is there a way to set a maximum time limit to when a confirmation is allowed to be marked confirmed. I do not want to the appointment to be marked confirmed more than 1 day in advanced.
by khdilger
Sun Aug 14, 2016 1:45 pm
Forum: Main Forum
Topic: Updating OD - Stuck in File Copier loop
Replies: 3
Views: 7940

Updating OD - Stuck in File Copier loop

I bought a new computer to move opendental over to, and in the process I am updating to the most recent version. I was on an old version (13.1.x). I have the new version up and running on the server. When I connect a workstation over to the NEWODSERVER it prompts to update the files and then just ge...
by khdilger
Wed Jun 22, 2016 3:05 pm
Forum: Main Forum
Topic: Free Text Messaging in OD by using Google Voice
Replies: 42
Views: 82431

Re: Free Text Messaging in OD by using Google Voice

Got the first part working.

Have you guys worked out templates that pull information directly from Opendental such as patient name and appointment times? Or is that a manual process that has to be typed everytime?
by khdilger
Wed Jun 22, 2016 2:58 pm
Forum: Main Forum
Topic: Free Text Messaging in OD by using Google Voice
Replies: 42
Views: 82431

Re: Free Text Messaging in OD by using Google Voice

Okay, I looked in the family module and had to set the receive text message field to yes. Now it gives a blank notification screen to click okay, and a second that says text not sent.
by khdilger
Wed Jun 22, 2016 2:50 pm
Forum: Main Forum
Topic: Free Text Messaging in OD by using Google Voice
Replies: 42
Views: 82431

Re: Free Text Messaging in OD by using Google Voice

So I am trying to setup the SMS plugin to simply test texting from within Open dental. Right now I am not testing on the server. On a client computer I unziped the file trial plugin and put the contents in the opendental folder. I setup the program link as described. The text patients button shows u...
by khdilger
Fri May 27, 2016 7:59 am
Forum: Main Forum
Topic: Security settings - Adjustment create
Replies: 1
Views: 4609

Security settings - Adjustment create

I have a new front desk person. Until I gain some trust I need to make sure my procedures for billing and such are locked down so I know that I am getting everything billed an inputed correctly. If you remove the ability to create an adjustment, will that also mess up the users ability to input insu...
by khdilger
Tue May 24, 2016 6:17 am
Forum: Main Forum
Topic: Stop windows 10 from installing?
Replies: 6
Views: 12268

Stop windows 10 from installing?

Unfortuantely a user upgraded a computer to Windows 10 instead of hitting decline. Luckily reverting back to windows 7 went smooth and nothing broke. Will the computers keep asking to upgrade to windows 10? Or after you decline the upgrade will it never ask again? If it will ask again how do I remov...
by khdilger
Thu May 19, 2016 1:18 pm
Forum: Main Forum
Topic: Move open dental server to a new computer
Replies: 2
Views: 8640

Re: Move open dental server to a new computer

I followed someones posted procedures on what they do in the event of a failure. Worked pretty well. I then installed the desktop version of OD from the setup file off the server to put the OD interface on the new server. Only thing I need to do is get XDR to license a new install on the new server....
by khdilger
Wed May 18, 2016 2:00 pm
Forum: Main Forum
Topic: Move open dental server to a new computer
Replies: 2
Views: 8640

Move open dental server to a new computer

I bought a new computer to move open dental on to. Can I simply perform a backup of the original server and install the setup file that resides in OpenDentImages to install OpenDental on the new computer? Does that setup file give you the option to install MySQL onto the new computer? Is there any l...
by khdilger
Mon May 02, 2016 8:38 am
Forum: Main Forum
Topic: Upgrade procedure
Replies: 2
Views: 5205

Upgrade procedure

Its been a while since I upgraded to a newer version. I just wanted to verify what I need to do to upgrade.

After performing a current backup do I simply update the server via Help --> update. Then do the same to the workstations?
by khdilger
Tue Aug 11, 2015 11:28 am
Forum: Main Forum
Topic: Patients who saw a certain provider?
Replies: 1
Views: 3697

Patients who saw a certain provider?

I am looking to generate a list of patients that are do for recall and saw a certain provider. Does anybody have a query example for that? I found a query example that lists all patients that have seen a given provider and the date they last saw her, but I am really only wanting the people who are d...
by khdilger
Thu Apr 17, 2014 8:03 am
Forum: Main Forum
Topic: Access to Patient Info.gif
Replies: 2
Views: 4176

Re: Access to Patient Info.gif

Thanks for the info. I made a copy of it by duplicating the form, deleting the fields, and taking a screen capture.

Thanks,
Kenny
by khdilger
Tue Apr 15, 2014 11:28 am
Forum: Main Forum
Topic: Access to Patient Info.gif
Replies: 2
Views: 4176

Access to Patient Info.gif

Is it possible to get access to the Patient Info.gif photo that is on the example registration form? I would like to use that form but change a couple of things as it would be much faster than creating my own form with all those fields.
by khdilger
Mon Mar 03, 2014 5:37 pm
Forum: Main Forum
Topic: Web Forms - what to do after patient hits submit
Replies: 2
Views: 3455

Re: Web Forms - what to do after patient hits submit

Also,

I thought that the forms were saved into the Images Module. After I retrive the form and select a patient to assign it to it makes a line item in the chart, not the images. Is that correct?
by khdilger
Mon Mar 03, 2014 4:52 pm
Forum: Main Forum
Topic: Web Forms - what to do after patient hits submit
Replies: 2
Views: 3455

Web Forms - what to do after patient hits submit

I just started setting up the web forms. This is a much more elegant solution than a kiosk. What are others doing after the patient hits submit? It just goes to an open dental submission confirmation page. I would like it to go back to the original page that they clicked the form from. Any ideas on ...
by khdilger
Mon Mar 03, 2014 12:39 pm
Forum: Main Forum
Topic: Income by referral source?
Replies: 2
Views: 3608

Re: Income by referral source?

This is what I have come up with by modifying a query example. I lists the patients from a given referral source for a given month and their payments. I can then export that to excel to get totals. If someone with more query experience than I sees any issues with this please let me know. Its doing s...
by khdilger
Mon Mar 03, 2014 5:15 am
Forum: Main Forum
Topic: Income by referral source?
Replies: 2
Views: 3608

Income by referral source?

Does anybody have a query that will give income by referral source? The queries that are in the examples only include income for referrals received in a given date range. What I need is to get income each month from each referral source regardless of when they were first seen. If their is residual i...
by khdilger
Thu Feb 20, 2014 11:19 am
Forum: Main Forum
Topic: convert computer OD backup server
Replies: 2
Views: 3346

Re: convert computer OD backup server

Excellent, I now have crashplan backing up the OD Server to Crashplan central and two other computers at the office. I just tested out restoring from backup and it took all of 6 minutes to have a backup computer up and running. XDR would be a different story since their licensing scheme is different.
by khdilger
Wed Feb 19, 2014 6:35 pm
Forum: Main Forum
Topic: convert computer OD backup server
Replies: 2
Views: 3346

convert computer OD backup server

I have a spare computer that is an opendental client. I am currently only on version 11.0.32. What do I need to do to get a workstation setup as an OpenDental server? I need to install MySQL on the spare computer but not sure where to get it from. Should I install it from the trial version? Is there...
by khdilger
Tue Aug 27, 2013 2:30 pm
Forum: Main Forum
Topic: Tracking a group of patients
Replies: 5
Views: 5465

Tracking a group of patients

I am buying the charts from a small practice and I would like to track all the procedures that are done on that subset of patients. Any recommendations on how this can be done? Can I create new ADA codes that have a qualifier in them? For example create a new code D1100.1 and then have the ability t...
by khdilger
Mon Jun 03, 2013 5:34 pm
Forum: Main Forum
Topic: Medical history
Replies: 10
Views: 16564

Re: Medical history

I guess I do not understand the sheets fully because I did not realize that a sheet could update database fields.
by khdilger
Mon Jun 03, 2013 4:52 pm
Forum: Main Forum
Topic: 16 weeks using TRS, not a single broken appt
Replies: 27
Views: 26514

Re: 8 weeks using TRS, not a single broken appt

I am very cost adverse and anytime I see a service that costs $250-$300 a month I am very skeptical as to whether its worth it or not. Do others who use these services feel spending $3000 a year on such a service is cost effective?
by khdilger
Mon Jun 03, 2013 4:34 pm
Forum: Main Forum
Topic: Medical history
Replies: 10
Views: 16564

Medical history

There is a lot of things we still do on paper and medical history is one of them. How are others utilizing OpenDental for the medical history. Does the Kiosk option allow the information to be inputed into OD by the patient or does the assistant still have to manually transfer the data into OD? I ha...
by khdilger
Mon Apr 29, 2013 1:18 pm
Forum: Main Forum
Topic: Multiple recall letters
Replies: 0
Views: 2899

Multiple recall letters

I would like to send reactivation postcards. Is it possible to have multiple types recall postcards to select from? When I bring up the recall system it defaults to one.

Kenny
by khdilger
Sat Dec 29, 2012 1:33 pm
Forum: Main Forum
Topic: Xcharge and fees
Replies: 3
Views: 4268

Re: Xcharge and fees

Wish I would have known that. Anybody have a link to any online documentation for x-charge that talks about this and other items that will put you into a higher tier?

Is that just for manually inputed credit card numbers or for swiped charges as well?
by khdilger
Tue Dec 11, 2012 4:59 am
Forum: Main Forum
Topic: Xcharge and fees
Replies: 3
Views: 4268

Re: Xcharge and fees

Also... I quick search on the forums leads me to find that if you use saved data from OD for the CC you get charged double? Is that true? How is this avoided all the time? Is it avoided by making sure we swipe the card every time?
by khdilger
Tue Dec 11, 2012 4:49 am
Forum: Main Forum
Topic: Xcharge and fees
Replies: 3
Views: 4268

Xcharge and fees

Are you guys keeping track of your fees that Global Payments is charging you through Xcharge? I did a quick 12 month average and it comes to 3.6% after all fees. The actually transaction fees are in the 2% or less amount but then after adding up "Surcharges" and the monthly recurring fees it is a lo...
by khdilger
Tue Oct 30, 2012 5:47 pm
Forum: Main Forum
Topic: Backup server
Replies: 2
Views: 3518

Backup server

I need to get a backup server setup and I had a question. Right now I have my OpenDental server using crashplan to backup to crashplan central as well as another computer in the office. The other computer is not currently setup to run as a server and I need to confirm that all I need to do is instal...
by khdilger
Fri Jun 08, 2012 4:08 am
Forum: Main Forum
Topic: Appointments in appointment view show ALL procedures
Replies: 2
Views: 3301

Appointments in appointment view show ALL procedures

Since the last update a while ago the appointments in appointment view show every single procedure that is treatment planned for the patient. If I open the appointment and then click okay it shows just the procedures that are on the appointment. Is this a bug or do I have something set wrong?

Kenny
by khdilger
Fri Jun 08, 2012 4:03 am
Forum: Main Forum
Topic: Possible to only show facial of tooth in tooth chart?
Replies: 1
Views: 2549

Possible to only show facial of tooth in tooth chart?

Many patients seem to get really confused when looking at the tooth chart. They can't get the concept of the tooth chart having the facial and the lingual view. Is there anyway to only show the facial view of the maxillary and mandibular teeth?
by khdilger
Sat May 19, 2012 9:30 am
Forum: Main Forum
Topic: Date formating on custom sheets
Replies: 2
Views: 3043

Date formating on custom sheets

How can I format the date that is obtained on custom sheets? I would like to pull the date of first visit but I want it in a different format.

Thanks,
Kenny
by khdilger
Thu May 03, 2012 6:09 am
Forum: Main Forum
Topic: Provider colors
Replies: 1
Views: 2479

Provider colors

I converted this practice from EasyDental to Open Dental when I bought it 1.5 years ago. The original dentist is no longer here and I would like to get open dental setup to display restorations he did as a different color. I am charting existing restorations that were not charted as "Other Provider"...
by khdilger
Wed Dec 07, 2011 1:53 pm
Forum: Main Forum
Topic: Open dental on a Macbook pro?
Replies: 2
Views: 3801

Re: Open dental on a Macbook pro?

No one with first hand experience on how open dental run on a mac with the appropriate software? Bootcamp or Parallels?
by khdilger
Tue Dec 06, 2011 9:55 am
Forum: Main Forum
Topic: Open dental on a Macbook pro?
Replies: 2
Views: 3801

Open dental on a Macbook pro?

My old dell Latitude has seen better days. I need to buy a new laptop and would like to get a smaller Macbook pro. Who is running Opendental on a Mac and how well does it run? I would be installing Windows 7 and probably running Parallels to run windows while booted into the Mac OS. This is only for...
by khdilger
Tue Jul 19, 2011 1:35 pm
Forum: Main Forum
Topic: Payments grouped/summed by day?
Replies: 0
Views: 3100

Payments grouped/summed by day?

I am looking for an easy way to reconcile daily deposits and verifying at the end of the month that individual deposits cleared and match each daily payment. Is there a query that will display payments for a given date range and sum them for each day? I would want the query to have three different t...
by khdilger
Sun Mar 13, 2011 1:48 pm
Forum: Main Forum
Topic: Assigning provider to a procedure
Replies: 5
Views: 4824

Re: Assigning provider to a procedure

It will only take effect when setting complete. So there is probably no way to go back and change completed procedures to the hygienist provider? For gathering data on past reports I guess I need to manually add up the specific procedure codes that they hygienist would have. But from here on out af...
by khdilger
Sun Mar 13, 2011 1:36 pm
Forum: Main Forum
Topic: Assigning provider to a procedure
Replies: 5
Views: 4824

Re: Assigning provider to a procedure

Well I changed the prophies, flourides, bitewings and panos to have "Is Hygienist" selected in each procedure but I am still the default. Do I have to run a tool for it to take effect on already planned procedures?
by khdilger
Sun Mar 13, 2011 1:15 pm
Forum: Main Forum
Topic: Assigning provider to a procedure
Replies: 5
Views: 4824

Assigning provider to a procedure

I searched and found my answer but I wanted to confirm this... Is it still not possible to assign a specific procedure to a provider? Assign all bitewings and prophies to a hygienist? It would be really nice to monitor production levels with this...
by khdilger
Sun Mar 13, 2011 1:05 pm
Forum: Main Forum
Topic: Alternating schedules
Replies: 1
Views: 2428

Alternating schedules

We originally had one generic Hyg provider for all my hygienists as I only have one hygienist a day that alternate schedules. In an effort to track production more close based on provider I have setup multiple providers and setup the schedule accordingly. When I look at the appointments they are sti...
by khdilger
Sat Mar 12, 2011 3:53 pm
Forum: Main Forum
Topic: Setup Pano as recall
Replies: 4
Views: 4241

Re: Setup Pano as recall

I tried it without a trigger but when I went to the family module to see what recall they were due for I don't think it showed up.... I will download a fresh copy of the office database and try it again to see if it shows up without triggers
by khdilger
Sat Mar 12, 2011 11:52 am
Forum: Main Forum
Topic: Setup Pano as recall
Replies: 4
Views: 4241

Re: Setup Pano as recall

I ran this on my home backup and it setup the recalls but they are all showing 2015... Should the ones that have no pano in their chart not have a recall of today? I guess I do not understand how to setup a recall type as they did it for me during my installation. Whats the proper way to have the sy...
by khdilger
Sat Mar 12, 2011 11:17 am
Forum: Main Forum
Topic: Setup Pano as recall
Replies: 4
Views: 4241

Setup Pano as recall

Panos were rarely taken in the practice I bought. I would like to add this as a recall type. I have been meaning to implement this and I started having the hygienist manually do it. After finding abscess after abscess and several other bone lesions that need investigation it has forced me to realize...
by khdilger
Sat Feb 26, 2011 5:28 am
Forum: Main Forum
Topic: Confirmations with post cards
Replies: 1
Views: 2629

Confirmations with post cards

Who uses the confirmations with recall cards and whats your protocol for doing so? I finally have started having my staff switch to printed recall post cards and that works great. The printing of confirmation post cards seems a little more difficult of a process to keep track of because I do not see...
by khdilger
Sat Feb 26, 2011 4:52 am
Forum: Main Forum
Topic: Provider setup with multiple providers on different days
Replies: 3
Views: 3796

Re: Provider setup with multiple providers on different days

Also when I run the procedure report I am tied to everything but Prophys and Fluoride. Where are the setting for assigning different procedures to different providers?
by khdilger
Sat Feb 26, 2011 4:24 am
Forum: Main Forum
Topic: Provider setup with multiple providers on different days
Replies: 3
Views: 3796

Provider setup with multiple providers on different days

I need help getting my Opendental setup a little differently. Right now its very basic. I have myself as a provider and then Hygienists as a provider. We only run three operatories (my main op, a hygiene op, and an emergency overflow op). Op1 is defaulted to me Op2 is defaulted to Hyg1 Op3 is defaul...
by khdilger
Sat Feb 12, 2011 2:17 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36467

Re: Reminders for different phase of treatments

Yes, i do agree and just figured that out. I am reading up on that now.
by khdilger
Sat Feb 12, 2011 12:59 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36467

Re: Reminders for different phase of treatments

After diving more into it I think what I am really looking for a a way to track every patient. How are others tracking patients who need treatment. Is it just me or is Open Dental really lacking in the ability to find unfinished treatment? Sure there is the report that gives you patients and their t...
by khdilger
Sat Feb 12, 2011 12:08 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36467

Re: Reminders for different phase of treatments

Should I be using the Planned appointment feature in the Chart module for this? How many people utilize the planned appointment in the chart module and how do you use it / how is it useful?
by khdilger
Fri Feb 11, 2011 4:22 am
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36467

Reminders for different phase of treatments

Does open dental have the capability to setup reminders for different phases of treatment with patients? I am looking for a way to remind me and the office staff when patients are ready for different phases of there treatment plan. For example the oral surgeon sends me a letter letting me know when ...
by khdilger
Sun Feb 06, 2011 1:16 pm
Forum: Main Forum
Topic: Update Recall table to disable until date for insurance type
Replies: 3
Views: 3612

Re: Update Recall table to disable until date for insurance type

I would get rid of all the aliases since they just make your query confusing. Also, get rid of the patient guarantor table and the order by. But as far as I can tell, that doesn't look too bad. I just want to stress that we always try to discourage customers from making changes like this. Yeah, the...
by khdilger
Sun Feb 06, 2011 10:56 am
Forum: Main Forum
Topic: Update Recall table to disable until date for insurance type
Replies: 3
Views: 3612

Update Recall table to disable until date for insurance type

I would like to run the SQL statement below to update the recall table to disable recall until a specific date for the medicaid patient population. I have tested it on a backup of the database and from what I can tell its exactly what I am intending. I bought this practice and am beginning the proce...
by khdilger
Sat Feb 05, 2011 11:49 am
Forum: Main Forum
Topic: Twain support for webcams and cameras
Replies: 31
Views: 86510

Re: Twain support for webcams and cameras

Do you guys actually have good success with the chinese intraoral camaras. I bought one and the focus range is just a little too far out. It works for anterior tooth, but trying to get a nice occlusal shot of a posterior tooth requires the patients to open wider than they're able. The HK-780 takes ...
by khdilger
Mon Jan 31, 2011 5:25 am
Forum: Main Forum
Topic: Twain support for webcams and cameras
Replies: 31
Views: 86510

Re: Twain support for webcams and cameras

Anybody have any more luck integrating the HK-780 camera into XDR?
by khdilger
Sun Dec 05, 2010 8:51 am
Forum: Main Forum
Topic: Restoring backup on workstation computer?
Replies: 5
Views: 4840

Re: Restoring backup on workstation computer?

Well, I downloaded the trial version and just selected the MySQL install and then restored from crashplan and it works locally. Good.
by khdilger
Sat Dec 04, 2010 1:27 pm
Forum: Main Forum
Topic: Anyone using a Kiosk?
Replies: 0
Views: 2434

Anyone using a Kiosk?

I was hoping to hear from individuals who are using the Kiosk. Do you have the patient fill out all there information on the Kiosk? DO you have paper versions just in case? There are a good number of elderly patients who would have no idea how to use a Kiosk. How do you deal with those situations?
by khdilger
Sat Dec 04, 2010 5:35 am
Forum: Main Forum
Topic: Restoring backup on workstation computer?
Replies: 5
Views: 4840

Re: Restoring backup on workstation computer?

How do I turn my laptop workstation into a server? Can I simply download the trial version and reinstall as a server? Or is there another version/install file I should use? Right now my laptop is not running mysql because I set it up as a workstation.
by khdilger
Fri Nov 05, 2010 12:45 pm
Forum: Main Forum
Topic: Restoring backup on workstation computer?
Replies: 5
Views: 4840

Re: Restoring backup on workstation computer?

I think I tried doing this but possibly I must have done it wrong. To make my laptop a server and a work station do I need my registration keys? I was never actually given the registration key, during the install they entered it in for me. When I make my laptop a server how do I switch it back to be...
by khdilger
Sat Oct 23, 2010 2:22 pm
Forum: Main Forum
Topic: Restoring backup on workstation computer?
Replies: 5
Views: 4840

Restoring backup on workstation computer?

I take my laptop back and forth to the office and I use it in my private office to access open dental. I would also like to use the same computer to confirm a good backup when I am at home. How can this be done? The version of OD that I have on my laptop is the version that I installed from the serv...
by khdilger
Sat Oct 16, 2010 5:47 am
Forum: Main Forum
Topic: Recall postcard printing
Replies: 4
Views: 4408

Re: Recall postcard printing

I use recall cards from http://www.mbsdental.com, 4 per page. We've also used some from Medical Arts Press. We print them on a Brother Laserjet p2035n printer. They come out beautiful and all you have to do is stick the postage stamp on them and send them out. Jorge Bonilla, DMD I assume you cut th...
by khdilger
Mon Oct 11, 2010 6:22 am
Forum: Main Forum
Topic: Recall postcard printing
Replies: 4
Views: 4408

Recall postcard printing

What are people using to print their post cards on? Do you use a nice cardstock? Are you using some type of paper with graphics on it?
by khdilger
Mon Sep 13, 2010 5:53 pm
Forum: Main Forum
Topic: Treatment Plan Analyzer Report
Replies: 7
Views: 6085

Re: Treatment Plan Analyzer Report

Has there been any updates to the treatment plan analyzer? When I try and find treatments of patients with it it does not bring up everybody like it should. It brings up a select few patients, but I have many other patients with treatment plans created but they are not showing up in the lists. Even ...
by khdilger
Wed Sep 01, 2010 6:39 pm
Forum: Main Forum
Topic: Recalls based on insurance plan?
Replies: 1
Views: 2553

Recalls based on insurance plan?

The practice I bought accepts Medicaid. There are a fair number of Medicaid patients, but plenty of other non Medicaid patients. I would like to generate a list from the recall list but I would like to either find out who the medicaid patients are and / or exclude those patients from the recall list...
by khdilger
Wed Sep 01, 2010 6:23 pm
Forum: Main Forum
Topic: Autonotes
Replies: 3
Views: 3780

Autonotes

Is there anyway to import autonotes? I think I would like to use them but not sure really what I want to include in them and would like to see someone else examples that work well for them.
by khdilger
Sun Aug 01, 2010 9:11 am
Forum: Main Forum
Topic: Custom recall report...
Replies: 1
Views: 2534

Re: Custom recall report...

I think I found what I was looking for in the manual (go figure)...
by khdilger
Sun Aug 01, 2010 8:42 am
Forum: Main Forum
Topic: Custom recall report...
Replies: 1
Views: 2534

Custom recall report...

I just bought a practice and would like to send postcards or letters to a set of people. Is there a way to generate a custom recall report that will allow me to use the recall functionality to print address labels and or postcards? I have come up with the following query as an example. The basics......
by khdilger
Sun Jul 11, 2010 5:23 pm
Forum: Main Forum
Topic: Use security in opendental or not?
Replies: 6
Views: 5945

Use security in opendental or not?

So who uses different users in open dental with security and who just has it wide open? I have a very small office. One front desk, one assistant, and three hygienists (one hygiene at a time though). Should I go through setting up usernames for each user with their own passwords? In my office I requ...
by khdilger
Sun Jul 11, 2010 2:28 pm
Forum: Main Forum
Topic: Insurance estimates and statements
Replies: 6
Views: 5681

Insurance estimates and statements

I just converted from the old dentists easy dental to open dental. I am looking at a statement that I just printed out. It shows the insurance estimate and in my situation I guess this insurance estimate is coming from the previous dentists procedures before the conversion. How can I fix this? This ...
by khdilger
Sun Jul 11, 2010 11:58 am
Forum: Main Forum
Topic: okay to delete individual records from commlog table?
Replies: 3
Views: 3671

Re: okay to delete individual records from commlog table?

100% agreed. I was uncomfortable with the idea which is the reason for the post. However the 20 + lines of red throughout the progress notes is really annoying. I will backup the database before running the query and obviously won't mess with the database in the future.
by khdilger
Wed Jul 07, 2010 7:30 pm
Forum: Main Forum
Topic: okay to delete individual records from commlog table?
Replies: 3
Views: 3671

okay to delete individual records from commlog table?

Previous dentist on EasyDental had hundreds of different communications to the patient while trying to send out a mass mailing. Because of this each account in opendental now has dozens of commlogs that are useless. Will I break anything by running a sql query to delete rows from the commlog table? ...
by khdilger
Wed Jul 07, 2010 6:16 am
Forum: Main Forum
Topic: Taking over practice - zero out accounts
Replies: 3
Views: 3487

Re: Taking over practice - zero out accounts

They must not have done that as part of my conversion. When I run billing there are 144 accounts with balances from the previous dentist. Should I have them rerun the conversion?
by khdilger
Tue Jul 06, 2010 7:11 pm
Forum: Main Forum
Topic: Primary provder not working?
Replies: 1
Views: 2441

Primary provder not working?

Is this a known bug? Working on my conversion. The primary provider was the retired dentist. I added my self as a provider and set it as the primary. The new primary is never selected with adding codes, adjustments, etc... Whats a workaround? Should I just edit the primary provider to be my informat...
by khdilger
Tue Jul 06, 2010 6:40 pm
Forum: Main Forum
Topic: Taking over practice - zero out accounts
Replies: 3
Views: 3487

Taking over practice - zero out accounts

I just took over a small practice and re-open next week. I have got open dental setup but I want to zero out all the accounts that have any balances on them. Correct me if I am not going about this the right way... I went to Billing and ran a report and there are 144 unsent bills. I am looking for a...
by khdilger
Tue Jul 06, 2010 4:46 pm
Forum: Main Forum
Topic: Selected original conversion file - can't run opendental
Replies: 4
Views: 4012

Re: Selected original conversion file - can't run opendental

My troubles came because somehow I selected the original conversion database and also checked the box to not show the intro screen. I guess deleting the config file would have also worked.
by khdilger
Tue Jul 06, 2010 5:09 am
Forum: Main Forum
Topic: OpenDental application not resolving DNS
Replies: 10
Views: 9072

Re: OpenDental application not resolving DNS

Thats interesting.... The conversion team said my problem was the first time this was encountered. If my router is setup to hand out IP's dynamically can I setup one machine to have a static IP (the server)?
by khdilger
Mon Jul 05, 2010 7:30 pm
Forum: Main Forum
Topic: Selected original conversion file - can't run opendental
Replies: 4
Views: 4012

Re: Selected original conversion file - can't run opendental

I figured it out. I found an XML file FreeDentalConfig. Simply changed the database to the production DB.

However, I would like to here about how to work off of a copy of the database for training purposes.
by khdilger
Mon Jul 05, 2010 4:11 pm
Forum: Main Forum
Topic: Selected original conversion file - can't run opendental
Replies: 4
Views: 4012

Selected original conversion file - can't run opendental

In an attempt to select what I mistakenly thought was a backed up database I am now not able to launch the open dental interface on my server. I created a backup, then saw a database named with todays date thinking it was the backup. I now realize it was the initial conversion that was done today. A...
by khdilger
Mon Jul 05, 2010 3:07 pm
Forum: Main Forum
Topic: OpenDental application not resolving DNS
Replies: 10
Views: 9072

Re: OpenDental application not resolving DNS

Oh, also AVG has been uninstalled on all computers (however I really doubt that was the issue). The firewall was configured to allow communication through the port (which is obvious by it working with a direct IP).
by khdilger
Mon Jul 05, 2010 2:37 pm
Forum: Main Forum
Topic: OpenDental application not resolving DNS
Replies: 10
Views: 9072

OpenDental application not resolving DNS

I am getting my new practice (new to me) setup on open dental. I start next Tuesday!!! Anyways I had the conversion team do my final conversion today. They remoted in and installed / configured the server and workstations. When we tried to run/launch OD on the workstations they can not resolve the s...
by khdilger
Mon Jul 05, 2010 6:33 am
Forum: Main Forum
Topic: X-Charge
Replies: 11
Views: 23047

Re: X-Charge

There is no contract requirement. I specifically asked and no where in the agreement I signed did it have a contract term.
by khdilger
Fri Jun 25, 2010 4:01 pm
Forum: Main Forum
Topic: X-Charge
Replies: 11
Views: 23047

X-Charge

I am getting ready to go with x-charge. I have been dealing with OB Johannessen from the Open-dentx.com website. Great to deal with and fast. So those that use x-charge I assume you like it. It seems very cost effective with low startup costs. Anyways, just looking for peoples experiences.
by khdilger
Sat Jun 12, 2010 2:55 pm
Forum: Main Forum
Topic: Dell Vostro desktops adequate?
Replies: 14
Views: 12505

Re: Dell Vostro desktops adequate?

That was my concern. It sounds like if I want the flexibility of adding a specialized video card to support future expansion that the Mini tower will be necessary over the slim tower.
by khdilger
Sat Jun 12, 2010 1:35 pm
Forum: Main Forum
Topic: Dell Vostro desktops adequate?
Replies: 14
Views: 12505

Re: Dell Vostro desktops adequate?

Also... Does anybody have experience with the Slim line desktops? Are there any differences in hardware compatibility to get a smaller form factor in the ops? I assume get a larger case for the "server" computer.
by khdilger
Sat Jun 12, 2010 12:48 pm
Forum: Main Forum
Topic: Dell Vostro desktops adequate?
Replies: 14
Views: 12505

Re: Dell Vostro desktops adequate?

Okay, I am ordering my computers this week. Can you elaborate one why to chose Windows 7 Professional on some of the computers vs Windows 7 Home Premium? Are there compatibility issues? Its $70 dollars less to just go with Home premium. I will never have more than 5 or 6 computers on the network. I ...
by khdilger
Tue Jun 08, 2010 7:36 pm
Forum: Main Forum
Topic: OpenDental for accounting vs QuickBooks
Replies: 5
Views: 5761

OpenDental for accounting vs QuickBooks

An accounting firm which I am likely to work with uses QuickBooks. I am just starting my practice and am potentially using it based on their recommendations. I noticed OD has an accounting module. How capable is the accounting module in OD and how would it compare to a full blown program like quickb...
by khdilger
Tue Jun 08, 2010 7:28 pm
Forum: Main Forum
Topic: Procedure notes
Replies: 1
Views: 2376

Procedure notes

This has probably been covered. I am still in a trial version of Open Dental. I am planning on moving to open dental the first week of July. I was playing around with the procedure notes and was wondering why it allows a note to be edited after the procedure is completed. Does OD keep a history of c...
by khdilger
Sun May 23, 2010 1:41 pm
Forum: Main Forum
Topic: Recall table empty
Replies: 2
Views: 2939

Re: Recall table empty

I think that did the trick!
by khdilger
Sat May 22, 2010 6:00 pm
Forum: Main Forum
Topic: Recall table empty
Replies: 2
Views: 2939

Recall table empty

I am working with my trial conversion and tried to bring up the recall list. When running the report it says the recall table is empty. The patients in Easy Dental all have a recall date. How can I get this information into the open dental trial conversion? Is it something that the conversion specia...
by khdilger
Wed May 19, 2010 12:03 pm
Forum: Main Forum
Topic: Suggestions on how to begin???
Replies: 19
Views: 16300

Re: Suggestions on how to begin???

Jordon, That sounds like very sound advice. A very strong point to push for moving to new software immediately. The first several weeks are going to be slow to begin with because of timing of when the dentist decided to retire and when I came in to purchase so it should be easier to move to the new ...
by khdilger
Wed May 19, 2010 7:06 am
Forum: Main Forum
Topic: Suggestions on how to begin???
Replies: 19
Views: 16300

Re: Suggestions on how to begin???

Any advice for a new dentist taking over a practice that wants to transition it to Open Dental? Should I try to switch on day one? They currently run Easy Dental at the front desk for billing purposes only. They do not utilize any other parts of the software (no scheduling or treatment planning, not...
by khdilger
Thu May 06, 2010 5:10 am
Forum: Main Forum
Topic: Nobody has requested a web version
Replies: 34
Views: 26614

Re: Nobody has requested a web version

I am in the market for a new PMS system. I would prefer a reasonably priced web software. I have looked at Denticon, I have researched ICE and Curve Hero. Denticon was okay, a little akward to use and I talked to previous users who said it was slow for treatment planning. Curve Hero looks great but ...
by khdilger
Thu May 06, 2010 5:00 am
Forum: Main Forum
Topic: Full procedure code fee schedule available for import?
Replies: 5
Views: 5356

Re: Full procedure code fee schedule available for import?

When I have my data from the other PMS converted through you, can I have the fee schedule in my other PMS converted as well?
by khdilger
Thu May 06, 2010 4:33 am
Forum: Main Forum
Topic: Dell Vostro desktops adequate?
Replies: 14
Views: 12505

Re: Dell Vostro desktops adequate?

Which two would you run with windows 7 pro? I am assuming only one computer to house Mysql and the File Server. Would you put pro on the front desk computer as well?
by khdilger
Wed May 05, 2010 7:06 pm
Forum: Main Forum
Topic: Full procedure code fee schedule available for import?
Replies: 5
Views: 5356

Full procedure code fee schedule available for import?

Is there a full procedure code fee schedule available for import? I am still messing around with the trial version. I would like to play around with a full set of codes. Is that available without manually typing every code in?
by khdilger
Wed May 05, 2010 5:25 pm
Forum: Main Forum
Topic: Dell Vostro desktops adequate?
Replies: 14
Views: 12505

Dell Vostro desktops adequate?

Is there a need to run one of dells "Server" grade computers? I assumed no, so here are the computers I have configured for my new office. Below I have included Windows 7 professional. I can save $70 per computer if I change that to Premium Home edition. Do I need the professional version? Absolute ...
by khdilger
Wed May 05, 2010 6:02 am
Forum: Main Forum
Topic: Backup seems simple - What about restoring
Replies: 1
Views: 2561

Backup seems simple - What about restoring

I am likely going to setup OpenDental at the practice I am purchasing. I have read through the manuals instructions on backup and searched through these forums for information on backup. I think the actual backup of the data seems straightforward. My concern comes on the ability to restore system in...