Open Dental Forum

issue I am facing is that with Sleeve on the camera, images become blurry... is there anyway to correct this? Can anyone advise here? Thanks

Hi - I am trying to automate the ERA to receive the payments and post related EOBs in patient's account to ease the burden of front desk/manager to enter those EoB in to patients' account... Does anyone has this automated upto patient's account? What kind of monthly charges are expected for this kin...

I would like to know this as well! Appreciate If anyone can share their experience

Dr. Sheth.

Justin - can you advise how one can buy this software/plugin? Thank you.

Fi-6130Z is the scanner... it will scan directly into the OD also... only we had to do workaround is that it has only 1 usb port to split between two desktops at frontdesk.. superfast and supereasy.. aslo we have configured it to scan it on the network drive so anyone in the office can scan it and i...

This is very important feature for offices who would like to do internal marketing... (e.g. Refer a Friend) proper HTML email with mass email lists.. small request that not all the dentist users realizing it but impact is huge!!.. just my 2 cents.. thanks.

Is it possible to have a security control on individual reports?The reason I need this - as our front desk matches the daily payments/insurance checks with the report to ensure everything is OK - any thought on this? but I dont want them to see monthly or yearly stats of the practice... Is it possib...

1. First create your letter head in jpeg. If its in word/pdf convert it in jpeg image to import in to the sheet... (If you have any software then its fine or google it) 2 Create new sheet - PatientLetter type - once you have done that insert static image in it. Browse your letterhead image in it.. a...

Is there any legal implication for dental offices without having consent from patients' to contact them via text messages? We are using DemandForce and according to them unless users' select to opt-in - they are not allowed to send automated text message to patients... Any one here has similar exper...

This is really good feature.. I think you should hide the IE menues and URL and etc.. to have the proper effect just like the regular version... as now we opening up the IIS on server security will be essential... How about session timeout?

To All OD Users, As we are new with OD, we are struggling to convert our new patient registration form to Sheet/web form.. Can you advise where / how can we do that? Jordan, is there a manual with step by step instructions to covert own form into sheets? I see lots of information scattered all over ...

Preface: Godaddy is my domain registrar You need to utilize a feature called email forwarding. Most registrars allow email forwarding. Here is how I have everything setup: Godaddy points to hosting site for http, ftp, etc. Godaddy points to gmail for email. It doesn't have to be gmail, but that's w...

Jordan, We are also evaluating the product and one feature in report are we are missing is DaySheet - which gives you overall idea of given days' charges (production / write off / insurance write off ) + insurance payments + daily deposits... Now in this tool we have multiple reports to look though ...

To All OD Users & Jordan, I have seen if I don't have updated fee schedule from insurance company, then insurance company does not give you maximum that you're supposed to get.. Does OD have functionality that I can submit the claims with Office Fee Schedule (Highest) while in patient/account module...

LogmeInPro has the similar/More functionality... Are you looking this for yourself or your employees? If you providing this to your employees - is it privacy/HIPAA violence? Has anyone looked into it? Thank you.

I would like to do this for my employees also... But the question is - Are you allowed to provide the users to have the remote access?? Is this allowed under HIPAA guidelines? My concern is that you showing patient's medical history, SSN and other sensitive information to employee who is using/shari...

Jordan,

Yes you are correct... FastAttach -- 200/initial and then 25/monthly... If you go with ClaimConnect then no initial fee but then 25c/claim (~100claims/25bucks) - but that becomes 2-3 times expensive then Tesia (fixed monthly cost...)

Are you able to resolve this issue? I would be great if you can share your approach to resolve this issue here with everyone...

Can you please let me know the charges for the bridge? Also would like to know what do you use for attachments to send claims electronically? (NEA-Fast? - I inquired with them but they are way expensive ~ $200/mo)

With TESIA, how do you do attachment for pre-estimates? Is it part of 25/mo or any extras? Please advise. Thank you.

Jordan,

In US also some of the capitation plans now has this copay established (darn insurance companies...) - Does database has that feature that we can add extra information in fee schedule for deductible?

Encryption is not mandatory for dental offices yet. Lots of POS systems dont have it either. ADA is fighting hard to delay this implementation for dental offices... It can be quite a complicated to implement this or can be as simple as have all the data encrypted at database level. Jordan we would l...

Looks good product. But I think as a business owner I would like to know what are the discrepancies / disputes / open issues in my collection / AR rather than this -- I am sure Jordan can put together running bunch of queries to have this for us..

Thank you for the information. seems like payconnect has lot more to offer besides credit care processing. One interesting option is - Patient Eligibility and Benefit Information((Aetna, MetLife, Cigna, Delta Plans & More)).. Not sure you have this option with them and even worth it?

Hello, In our office we are considering the open dental. Apart other important factors as we considering to replace the merchant services, we would like to know whether we can integrate any other card swipe then X-Charge? Can anyone help/assist? Thank you.