Open Dental Forum

The above was not meant as a "must DO...." instruction to any office - just a light way of showing, that for the occasional person that may have an issue with the first text they get from you - it is very easy to deal with. Every office has it's own "style" and "method". For years we have been provi...

And from a patient "management" / practice management perspective: If you keep a roll of quarters at the front desk - for that rare occasion when a patient that just "needs to vent about something" comes in an says you sent them a text, simply smile and say that you are happy they got the message, i...