Open Dental Forum

All in one printer recommendations?
Robert

Has anyone used TSI? My front desk says there are a few long overdue accounts that are ignoring them and want to use a collection agency. They were told that TSI integrates with OD. Thoughts?

Robert A Scott DDS

Anyone? Claimx is merging with DentalExchange and calling it ExtraDent360. Is there a good reason to stick with them or is it better to go directly with DentalXChange?

Robert A Scott DDS

We have been a ClaimX client forever (from back when we used PracticeWorks). Got an email today saying they are merging with DentalXChange. Something about Open Dental moving away from their plugin technology and restricting 3rd party database interfacing. Anyway just wondering what the best way to ...

Any recommendation for a printer/scanner/copier?

Anyone have an all in one (printer/copier/scan) recommendation? Like I stated above Workforce printers are recommended from the fine people at Open Dental. Any particular current model?

OD recommends Epson workforce printers. Any particular model? Our 4630 just died and need another all in one.
Robert

Is there a query out there that will return a summary of payments? I am looking for a report that generates the sum of payments for each day they were made. I would like them totaled for each day seperately for checks/cash and credit cards. I want to be able to cross reference bank deposits and fin...

At this point I highly recommend looking into a custom query. It may be that I am not understanding the definition of what you consider "wrong provider payments" and explaining that to one of our query technicians is going to go a long way in helping us help you. http://opendentalsoft.com:1942/ODQu...

Thanks. That didn't do it either. As a matter of fact the only results I get from that report are from before I converted to Open Dental (pre 1/1/15). I know there are a number of "wrong provider payments" from 2016 and 17 so they should be in a report that I am looking for. Its not pay splits that ...

Did you "run as administrator" (right click on the icon) the first time you opened OD? Its been awhile but I think that's what I had to do.
Robert A Scott

Thanks. I ran the report but it didn't do what I wanted it to do. What I want to know is if doc A ever gets credited with a payment for a patient of doc B's. In other words if a patient with doc A as the primary provider pays his bill but it winds up on the ledger with doc B as the provider I want t...

Is there a report that would show if a payment was allocated to someone other than the patients primary provider? We are a two doc office and occasionally a payment gets posted to the other docs account. Sometimes this is correct (ie emergency treatment) but other times its a mistake. It usually get...

A few of my computers automatically did it overnight when they weren't turned off at the end of the day. So far no issues. What are the issues of going to win 10?

jordansparks wrote:I'm asking around right now.

Any luck?
Robert A. Scott DDS

I know the lighthouse guys had a webinar reguarding PW vs Open Dental and it was supposedly taped. Is that webinar available?

Robert A. Scott DDS