Open Dental Forum

JLM

We haven't added a new employee in several years so we are rusty. The new person can log in, is a part of the assistant group, he shows up in the employee list in the manage module but the clock-in button is greyed out. What are we missing?

JLM

JLM

We use phosphor plates for everything now but are looking at acquiring a sensor for endo/TA use only. What would people recommend to use with OD? Prefer one that works natively with OD (no bridge) and lower cost is always nice too.

JLM

JLM

In Module Preferences dialog, Imaging tab.

How does the Default import folder work?
How does the Default folder for automatic import work?

The manual information is rather sparse.

JLM

JLM

I upgraded from 19 to 21 before leaving work last week. This morning there is wailing and gnashing of teeth because they cannot navigate the calendar with the arrow keys any more. I haven't been in yet to check it out to define the problem more clearly but a hologram popped up on my phone telling me...

JLM

D'oh! Were are still using 19.1.42. (Works fine why upgrade? Especially when the staff rolls their eyes so hard when we upgrade.

)
I'm guessing that this capability showed up later.

JLM

JLM

I am having issues getting this to work. The Oral Surgery images entry in the Definition table is Category = 18, Defnum = 357. The filename in the patient's OpenDentImages folder is "_357_Test.pdf" Instead of appearing under Oral Surgery in OD Images, it shows up as "_357_Test.pdf" in the default ca...

JLM

Perfect. Always suspicious of 'magic numbers' in code. Many thanks...

JLM

JLM

Documents This includes images, PDFs, etc. There are four ways a document can be inserted into Open Dental: 1. Not using any API – Add a file to the patient folder. When the user later load the Imaging Module within Open Dental, any new files found are always recognized and entries are made in the ...

JLM

The DB was a conversion from Dentrix which was a manual conversion from another software package. In the manual conversion, we entered in starting balances to the Dentrix accounts. So, somehow, somewhere a starting balance had to exist for patients who had been with us since before 2002. I think I r...

JLM

Sold my practice including A/R and now I work for the new owner. Income from collections of A/R is taxed differently than normal income.... I need to calculate all of the patient balances as of 12/31/2018. Then, for those that had a balance, I need to calculate the charges and payments made since th...

JLM

Uninstalling OD does not remove the services it installs. I have no idea if they phone home once OD is uninstalled. As a precaution, I have blocked internet access for the VM at the router level. JLM That's because the installer doesn't install the services. More of a head's up to let you know your...

JLM

Uninstalling OD does not remove the services it installs. I have no idea if they phone home once OD is uninstalled. As a precaution, I have blocked internet access for the VM at the router level.

JLM

JLM

Sorry to keep bugging you about this.
Can I simply uninstall OpenDental from my copy of the server but leave mysql running and serving the opendental DB? ie. Does opendental itself have to be installed on the server for the workstations to operate?

Thanks

JLM

JLM

OK, thanks.

JLM

Or maybe just firewall opendental on the development vm from accessing the internet?

JLM

JLM

Yes, we do issue developer registration keys. Throw an email over to vendor.relations@opendental.com and include your name, the name of our company, and what type of software you're creating. However, developer registration keys are not meant to be used with live patient data. Once you get a develo...

JLM

For those of us in the United States who wish to maintain HIPAA compliance following tdong's instructions don't forget to either: 1) Encrypt everything prior to uploading or 2) Sign a BAA with DropBox, OneDrive, and any other third party provider MountainDuck can help with seamless client side encr...

JLM

Yes. It is an exact copy of the production database, albeit out of date by days or weeks. Does OD issue registration keys for developer use?

JLM

JLM

I run our office servers in a virtual machine. I also develop software for my office and don't want to code against the production server so I work with a copy of the virtual machine. The two servers are never on the same subnet at the same time. For example, I am coding at home right now and have t...

JLM

For what it's worth, I have three identical computers, all with Win7, Denoptix and OpenDental as the only installed software. Athlon 32 bit 1Ghz. The power supply went out on the one I spoke of earlier, so I swapped one of the spares in. It too is unable to run Open Dental v18. It does run on a 64bi...

JLM

Are you getting texts messages from numbers that are not your dental patients? Apparently. Nikky, who assures me she lives on my street and is 23, shows up as unassigned in the Patient field. Going through the text message list, I have a valid reply from a cell phone number that isn't in OD that ha...

JLM

Open dental informed me today that there are girls in my area that want to have inappropriate relations with me. Bug or feature?
Front desk thought it was hilarious, especially considering who they were texting

JLM

JLM

I have an old 1Ghz Athlon 32 bit computer driving a pair of SCSI Denoptix scanners. We have been on 17.3.64.0 since March. Lately, the computer has stopped running OD successfully. When I click on a user name at the login dialog, it freezes and uses 100% of CPU. Is this a known issue for OD? Denopti...

JLM

Yeah, I was afraid of that. Way too much work. Maybe I'll add a suggestion for a "automaticallyAddToOpenDental" folder (like iTunes). Drop a wee bit of xml in there that points to the file, the desired folder and the patientID and it gets added like magic. A guy can dream, can't he?

JLM

JLM

I have my own program for viewing xrays because they come from many different sources (cdr,sidexis,vixwin,digirex). One of my goals is to make it as easy as possible to create a referral pdf with embedded xray(s) and automatically add it to opendental without having to import it manually. Is this po...

JLM

"Magically", the IsHygiene setting for all operatories in the operatory setup page was lost. Consequently, at a magic date in the future, no appointment in a hygiene column is marked as "Is Hygiene". It could quite conceivably be something we did six months ago that caused it. In any case, starting ...

JLM

What happens if you ran three instances of OpenDental and logged in to three different users?

Then I could crowd source the clock-ins. The latest user can nag the other two for me until everyone is clocked in.

thanks for the info.

JLM

JLM

Actually, I have written code for other applications that 'expose themselves' in this exact fashion. They want utility writers to access the database through their interface instead of banging on the database yourself. It was a promising approach but not if I have to try to learn the plugin system. ...

JLM

...The following code returns null for user and the second line throws and exception about being unable to connect to any of the specified MySQL hosts. Apparently there is more that I need to know... OD is running and I am logged in... All of those errors point to you not actually being logged into...

JLM

I am interested in the same information. I want to create a utility to nag users to punch in on the timeclock if they login but haven't punched in. The following code returns null for user and the second line throws and exception about being unable to connect to any of the specified MySQL hosts. App...

JLM

I am creating a custom bridge for my own software. It simply creates an ini file with the chartnumber in it. The button appears on the main menu as requested and it creates the file exactly as expected. The problem is that a dialog appears that says "TheNameIChose is unavailable" every time the butt...

JLM

What is the exact version of MySQL that you are using and what are the arguments that you are supplying (you can provide dummy data in your example)? OD->Help->About says 5.5 Dataconnector in VS2007 says 8.0.11.0 (latest version from NuGet) .Net 4.6.2 report.ConnectionString = string.Format("server...

JLM

https://support.microsoft.com/en-us/help/4034314/smbv1-is-not-installed-by-default-in-windows SMB1 is enabled through turning on and off windows features in Windows 10. I have windows 10 pro host and windows 7 guest vmware server because still running vixwin and it don't do smb2. Weird thing is tha...

JLM

Did something change recently with windows that suddenly interferes with mySQL connections? I have a couple of utilities that read data from the OD db and they both quit working after running for years. I haven't upgraded mysql or OD recently. Strangely, I can run the utilities successfully from VS2...

JLM

I'm currently writing up a feature where you can put a patient dashboard on the right side of the screen where you can choose pieces of information to show in all the modules. Great news. I hope you can put the health history/things-you-really-need-to-know-about-this-patient in that area. (don't le...

JLM

The best way to do this would be to create a group note that is attached to all six procedures. http://opendental.com/manual/procgroupnote.html Yep, that works. I hadn't grasped group notes, I guess. As a programmer, It seems to me that there is some juicy, unused real estate immediately to the rig...

JLM

I am trying to develop a strategy for going paperless. I watched the Webinar on clinical notes. 1) If I do six fillings in one appointment, wouldn't I want to put information like this in the appointment note, not in a procedure note? 4 c Lido 2/100, scotchbond, filtek A2B, N2O 3l/O2 3l BP:120/70 PO...

JLM

Using the built in backup function of OD takes forever. At least 4 minutes seems like forever when you are trying to get out the door at the end of the day. I tried a batch file consisting of net stop mysql xcopy /y [source directory] [destination directory] net start mysql It takes about 15 seconds...

JLM

I assume that means you are scheduling your procedures so the primary provider is the hygienist. I recommend setting your operatories up so you are the Provider on the operatories and the hygienists in your office are marked as the Hygienist. http://www.opendental.com/manual/operatories.html This m...

JLM

I upgraded to 17.3 and my hygienists got a huge raise. They were getting just a salary but now they get salary plus 100% of collections. (They still think they are underpaid.) What do I change to have the payments credited to me instead of them so they can be properly oppressed and exploited again a...

JLM

Getting to the end of my career and I want to convert to paperless before any practice transition. 1) New patients? Have them fill out paper forms and scan them in? Better to do it electronically on an IPad? What about seniors who already take 40 minutes to fill out a paper form? How are they with t...

JLM

For various arcane reasons I moved my server from a Windows 10 Virtual Machine to a Windows 7 Virtual Machine and upgraded OD on the same day. Now the backup function is excruciatingly slow. Like 5 times longer than before. It takes 2.5 minutes compared to 30 seconds before. Is that a consequence of...

JLM

17.2.16 is the version I am on. The User Edit screen has an "Is Hidden" checkbox but no other checkboxes. The "Domain User" box is also not there. I didn't know if the manual image is out of date or more up to date than my version.

Jim Margarit

JLM

This page http://www.opendental.com/manual/changepassword.html says To force a user to change their password they first time they use it to login, check 'Require Password Reset' in the user's Security User Profile. That option is no longer on that page. Has it moved? Been deprecated? Jim Margarit

JLM

FWIW, I haven't seen the blank chart problem on any of my PCs since upgrading to 17.2 I was going by the web page: http://opendental.com/manual/version17_2.html which indicates no changes have been made since June, before all this cropped up. I will add it to my Friday to do list and see if it help...

JLM

Same issue as viewtopic.php?f=2&t=6606?
My screen has a big red x instead of blank.

Jim Margarit

JLM

I will let you know if anything develops. Hopefully, a future update will erase the problem the creator update created.

Jim

JLM

Progress? Installing DX9 allows me to use DirectX drawing (formatnum 1). Now OD crashes on every computer when it comes back from the lockscreen if it has been locked for several minutes at least. Jim System.Exception: Failed to create DirectX device. at SparksToothChart.ToothChartDirectX.Initialize...

JLM

Hi, We are still experiencing opendental crashes on a regular basis since the last windows 10 update (1703). Game mode is off. I3 540 processors with onboard graphics OpenGL mode 3 with hardware acceleration. Strangely, all 6 computers are identical hardware but only half crash. The crash always occ...

JLM

Updated to 17.1.30. All the tooth charts appear normal again. I'll let you know next week if we have any crashing issues. Thanks.

Jim

JLM

I will update tomorrow and see if it helps. Two of the computers don't have any problems. Three do. All are 1703. Crashes are sporadic but just had one two minutes ago. I will be working on the system tomorrow because I am switching from lighthouse 360 to OD for reminder text messaging.

Jim

JLM

OD Version: 17.1.26.0 We have 5 operatories with 5 identical computers. Two did the creator's update weeks ago and had no problems. The other three updated Friday and now the tooth charts will only display the simple tooth chart. I haven't exhaustively checked every possible OpenGL/DirectX mode but ...

JLM

It turns out you can add the Chart Number to a lab slip. Within the Edit Sheet Def window, click the StaticText button. Then click on ChartNumber, click OK, and drag the ChartNumber field to the location you want it.

Great, thanks!

Jim Margarit

JLM

I was trying to implement lab tracking which led me to trying to define lab slips in 'Edit Sheet Def' window. Because of HIPAA I never send patient names out on lab slips. I use their chart number. Is there a way to add that field to the Fields box on the Edit Sheet Def page? Maybe something I can t...

JLM

Would it work to use a patient specific fee schedule? You could create a fee schedule named Senior Discount that is 10% less than your office fees and assign it to any patient over 60. You would still be submitting the decreased fee to the insurance which sounds like it is what you need to do, and ...

JLM

1) cool
2) Don't care about other users, just how it affects me. (said every user).
3) Jeez, I'm at 16.1 and already feel obsolete. Good job keeping the documentation current.

Jim

JLM

Works now... It literally showed the name of the web hosting company and stated something about payment being overdue.

Jim

JLM

A couple of problems came up trying to fix this. 1) Procedure Code Tools: clicking the autocodes box to reset autocodes to their defaults (seemed like a good idea at the time...) results in not being able to treatment plan anymore. Clicking on the "amalgam" or "composite" procedure button results in...

JLM

A note of caution: You have to have a BAA in place with Dropbox (or any cloud storage entity) before putting any PHI in there, even if it is already encrypted and they don't have a key. Otherwise, multimillion dollar fines... From their website: "For customers subject to HIPAA/HITECH, remember that ...

JLM

It seems to me that OD used to automatically change the code on plastic and amalgam restorations if I changed the number of surfaces on the procedure. Some where someone changed that setting but I cannot figure out how to change it back. Can someone point me to the correct place?

Jim Margarit

JLM

Oops. smarterdentist.com is a dead link. Someone forgot to pay the webhosting bill...

JLM

JLM

Yep, my entire network went down Monday, 9/26/16 because Win 10 updated on the physical box. My servers run in VM's. I had to download and update vmPlayer to 12.5. ( If every vm in the world was going to die this week unless you upgraded vmware, shouldn't they at least shoot their customers a email...

JLM

Yep, my entire network went down Monday, 9/26/16 because Win 10 updated on the physical box. My servers run in VM's. I had to download and update vmPlayer to 12.5. ( If every vm in the world was going to die this week unless you upgraded vmware, shouldn't they at least shoot their customers a email?...

JLM

I knew it seemed too easy to setup. I haven't been able to successfully forward a port on my CenturyLink DSL modem the past ten years. Any other router it is a breeze.
Thanks for the info.

JIm Margarit.

JLM

I am switching from Lighthouse to the integrated texting.
I opened up the port on my router and opened the port on my firewall.
I completed the signup.
How do I know if it is working properly before I pull the plug? Any simple tests?

Jim Margarit

JLM

I just spent an hour with my wife (office manager) debugging our daysheet. We had a duplicate payment entry in the report that didn't exist in the account and totals that don't jibe with the numbers in the column. I thought that maybe the receptionists may have changed an entry while the report was ...

JLM

I have had several complaints from elderly patients about how small the text is on appointment labels and recall cards. I was able to make a custom sheet for the appointment labels but couldn't see a way to do the same for recall cards (4-up). Is there a way to do this?

Jim Margarit

JLM

Thanks for your replies. We have always just done a "six months plus a day". I never paid attention to how my staff has handled the border cases. I wasn't sure how insurance companies handle these cases and priority one is not getting denied claims back. So, it's the golden rule: the one who has the...

JLM

Seemed like an obvious question until I started writing some computer code for office use. Some dental plans allow a cleaning every six months. If I see a patient on 3/31/15, what is the soonest I can see them again? 9/30/15? Then the next cleaning after that is 3/30/16 which is three cleanings in o...

JLM

ARRGGHH! These stories drive me nuts. Does *anyone* go to jail for embezzling from health professionals? A woman in our town was convicted of stealing $500K from a hospital and didn't spend a day in jail. Gordon Christiansen told a story of a lady who was doing the same thing to him and filed a grie...

JLM

Great, thanks for the info. I have to try renaming. There are three unused (by us) ones that were created when I had the conversion from dentrix.

Jim Margarit

JLM

Am I correct in assuming that once created, like matter and energy, they can never be destroyed or renamed?

Jim Margarit

JLM

fishdrzig wrote:Well I my computers don't have SSD drives so the rest of the advice I can't really follow very well. Sorry, but thanks for trying, might have to dumb it down for me.

If you don't see yourself upgrading your drives to SSDs anytime soon, just upgrade windows 7.

Jim Margarit

JLM

Windows 8 natively supports hardware based bitlocker encryption that offloads the encryption onto the drive in SSD's. Windows 7 doesn't. Windows 8 is probably the better choice going forward with encryption in mind. For example, encrypting an SSD that supports eDrive takes seconds in windows 8 and t...

JLM

The *secret* developers suddenly posted a notice that it was no longer under development and should not be used anymore. They didn't say why. Google a bit and you'll get the whole story...

Jim Margarit

JLM

Yup. I was happy to get a SCSI Denoptix running with Windows 7 and zero virtual machines with Dexis 10, but I think the USB version (single speed) would need.. A virtual machine, as the driver does not seem to work in Windows 7, period. Nor vista, if I recall. So we would need to use XP in a virtua...

JLM

Jeez, like 15 years ago I wrote a program that used a fingerprint reader to do the same thing. It was a disaster. Multiple people would be recognized as the same person, one employee had no discernible fingerprints and could never log in, etc. I rewrote the program to use the webcam to take a pictur...

JLM

If the device interfaces with ethernet or usb, it should work from a xp guest VM. I have considered doing this with my old schick sensors that don't have 64bit drivers. If it is like Vixwin scsi, then no, it cannot be done. VM's cant/dont use scsi hardware. It can easily be configured to ignore the ...

JLM

are you clicking the "Update Fees" button in the tx plan after you add in the fee schedule? That should solve your problem. Nope, haven't used that button yet but I will try it. Thanks. I have had this issue over a dozen times since converting last summer. I kept meaning to post on it. Experienced ...

JLM

We offer senior discounts. Amazingly, when I was younger, 55 was the senior citizen age. Now that I am 54, 65 seems much more appropriate ;) To do this I have a separate fee schedule with reduced fees. If I put in a procedure and realize that they are not on the senior schedule, I double click the p...

JLM

Arna wrote:If you can access Open Dental on another workstation, you can flush hosts through a User Query.

Well that was too simple!

In the unlikely case that anyone else has this issue.
Reports->userQuery
type 'flush hosts' in the box.
click submit.

Thanks!
Jim Margarit.

JLM

Good suggestion, but further googling indicates that I may have to also add "user=root password=???" to the command line. I think the ??? is actually blank. Too busy to try or interface with OD until the end of the day.

Jim

JLM

Grrr..... Wierd situation. The mouse on a workstation went wild and launched opendental over a hundred times. Now, that workstation is banned from accessing mysql. When you try to connect it says you have to issue the 'msqladmin flush-hosts' command. So, I find the command line program in the progra...

JLM

Epilogue: Tech support remoted in and used the database maint functions to analyze the db, fix errors and optimize the DB. Reports that took 5 - 15 min now are instantaneous. Yay!

Thanks guys!

Jim Margarit

JLM

Server: amd fx6300 6 core processor 3.5G, Asus MB, 8G ram, gigabit lan, mirrored 1T drives running server 2008r2 in the form of windows 2011 home server Switch: Trendnet 24 port gigabit switch Client: i3,4G,win7 Home premium. (11 clients) I have had cable failures that caused lots of dropped packets...

JLM

OK, found the db maintenance info. I will run that tonight after work.
Still curious how to dx network cabling issues...

Jim Margarit

JLM

Great, thanks for the suggestions. I will turn on the slow queries logging. It also is possible that it is the network switch or even the network cable to the server is bad. Are there any inexpensive tools for evaluating network performance and errors? Also, do you ever do complete index deletes and...

JLM

When my office manager runs the monthly production and collections report, no one else can do anything with OD for around 5 minutes while the report runs. We can't see the schedule, we can't treatment plan a filling, nothing. When my receptionist runs Statements->MoreOptions->(calendar year date ran...

JLM

1) One of the columns is labelled Sched. What is it & how do I make it go away? It ruins the total production figures on the report. (I don't understand the explanation in the manual). 2) Running the monthly production report completely disables every other workstation in the office. No one can do a...

JLM

I have used Renaissance for several years and with OD since we went live in August of last year. We initially had a problem with the configuration but OD remoted in and fixed it and haven't had a problem since.

Jim Margarit, DDS

JLM

Plugin Idea: Interface from OD to a bluetooth transmitter that will send messages to pebble watches on every staff member's wrist without them carrying smartphones in their pockets. Cool paging system.

JLM

JLM

Since changing to OD from Dentrix my receptionists have been pounded by phone call from patients confused about their statements. One documented issue goes like this: 10/14/13 Pro,ex $103.00 10/17/13 Electronic payment $103.00 11/4/13 Patient gets statement: Total: $103; -Ins Estimate $0.00; Balance...

JLM

My server is windows homeserver 2011 and I don't have any issues. I tried 2012 and had all kinds of issues. It tries to force you to setup a domain that you probably don't want or need. If you google around you can find instructions on how to go back to workgroups. Mainly, SMB3 hates on ISAM databas...

JLM

Windows 8.1 on my desk computer since it went live.
I backup OD (using Manage->backup) to a folder on the disk, compress it and encrypt it (second copy) and move it to dropbox where my home server grabs it and moves it to a different disk.
Nothing changed for me with the upgrade.

JLM

JLM

The scheduling software I used before OD was written by me and had enforced scheduling features. It became a point of pride for the receptionists to work around them. Then it was suggested that violating the scheduling rules would cause them to donate $5 per violation to the staff meeting lunch fund...

JLM

Thanks for the suggestions. It appears that the problem is an artifact of the data conversion process from my old scheduling software. One or two appointments a day ignore the dentist/hyg settings for the operatory. The problems should magically disappear in 6 months.

JLM

JLM

It was always a nuisance for me in dentrix and still is I guess. We all have our pet peeves. If you have a common name like David Smith, and then add jr to the last name field, when you search for a patient, David Smith Jr will be after Zachary Smith and probably will not show on the patient search ...

JLM

What is the best way to handle juniors and seniors and II's and III's ? And why isn't there a field for that so they don't mess up sort orders (Alan Smith Jr comes after Zacharia Smith) or names (ala Mr John Jr Smith) Should we tack it onto the first name or the last name? Which kludge creates less ...

JLM

I track RDH production and pay bonuses based on their output. They do not get credit for the exams I do. Consequently, there is one entry for provider DRJM and several entries for provider RDH1 for each recall patient. When it comes time to enter the insurance payment, OD tries to give payments to t...

JLM

Yet it bit me in the butt yesterday. I was updating it with a clearer solution should anyone else be searching for a solution for this unresolved bug.

JM

JLM

When you go to Start/ Printers and faxes (form your desktop's start menu) is the default printer connected to these computers? If not, select one that is or install the one you want that is connected to the network. I just ran into this error. The solution, which I thing Jorgebon is pointing to her...

JLM

Non duplication of benefits is a whole different, and evil, ballgame.

I will put in a call to the Provider relations rep for my biggest PPO's and get their opinions and I will follow up here when I know more.

Jim

JLM

It's a quandary. 1) It is perfectly appropriate to send UCR to a contracted PPO because they will automatically adjust fees and will not overpay as long as my UCR is greater than the allowed amount. 2) It is fraud to bill the non-contracted carrier anything other than what I actually charged the pat...

JLM

A lot of offices submit a copy of their Primary EOB. Is this not the case for you? Assuming deductible has been met, UCR is $800 and patient is actually charged $700 per maximum allowed by primary PPO insurance... Typical EOB from PPO primary: Amount charged: $800 Amound approved: $700 Benefit: $35...

JLM

I think that we will stick with what we are used to. Assuming that I submit my UCR to both insurances, how do we let the secondary ins know that the patient received a discount of $xxx.xx and the secondary benefit should not exceed $yyy.yy or the patient will receive more than 100% benefit for the p...

JLM

I'm not sure I really want to see how much money I am writing off each year to PPOs. It's not real money and prompts unnecessary regret. The reality is that shunning PPOs in my town would leave me with 5 patients a day, a one op practice *AND* I would have to do my own prophys. It is like regretting...

JLM

I am using Vixwin platinum in standalone mode. Have been for 10+ years. If I understand other posts correctly, trying to link it to OD at this point would be a nightmare. Plus I am still in the test conversion phase of OD. Vixwin is something I'll tackle later.

Jim

JLM

Just some notes from someone who has been digital since before the turn of the century.... I currently use Denoptix for intraorals, a Sirona digital pan and have Schick sensors dangling unused on the wall. If the office burnt down and I had to do it all over again I would get what I have now - PSP f...

JLM

Working with our trial conversion.... What is the best practice for dealing with PPOs under OD? Best practice generally meaning what ever is the least amount of work for the receptionists... For a decade with dentrix, we have used different fee schedules for the PPOs. Is that a bad idea under OD? Sh...

JLM

Thanks for all of the replies. Everything mentioned was already set correctly. The solution was to go to Lists->Providers and mark all of the hygienists as secondary providers.

Jim Margarit

JLM

First day with trial conversion... Didn't know how much I didn't know... Operatory is set up with dentist=DRJM, Hygienist=HYJJ, isHygiene is clicked. When I double click to setup a new appointment, the dentist in the edit appointment screen is always HYJJ. Setting the appointment to complete gives c...

JLM

Reading Jim's post about the 100K fine if server is lost, I felt sick. Probably not as sick as when I have to tell all my patients that their info is compromised. Is this potential fine written somewhere? I will be putting my virtual server in a truecrypt file to prevent this. I think I saw it in a...

JLM

A couple of notes from someone who just upgraded their server. 1) SERVER 2012 IS THE DEVIL! STAY WITH 2003! BTW I will sell you my copy of server 2012 essentials if you choose not to take my advice. I just erased it from my server today. I went from server 2000 to 2012 because I can't install server...

JLM

At that cost, it only needs to prevent one restorative no-show a month to pay for itself. If I were them, I would proudly display the cost on the homepage. As a prospective customer visiting their web page, I assumed that their aversion to displaying the cost for the service meant it was grossly ove...

JLM

Ballpark costs for the service?

Jim

JLM

Thanks for your replies! Things I discovered along the way that might help others (not that I was successful).... You cannot directly edit my.cnf anymore. You have to jump through hoops first. see: http://www.ubuntugeek.com/how-to-change-the-mysql-data-default-directory.html The real show stopper fo...

JLM

I gave up on the idea. Basically, MySQL on linux is a waste of time. As installed, MySQL is configured to *NOT* start at boot and *NOT* allow clients to connect to it and *NOT* allow you to specify a data directory other than the default. Hours of google-ing couldn't overcome the boot issue and even...

JLM

Can the trial install the database to a linux server running MySql? Or the full version? Is there a guide somewhere?

Jim Margarit

JLM

The best way to do reports in Open Dental is not even in the code but talking directly to the database using queries. So I would recommend brushing up on your SQL. Otherwise you could check out the Form Reports folder in the Open Dental project which is where most of our internal reports are kept. ...

JLM

To my knowledge, RDL was a thing of the past, like around 2008 if I remember last time I read in a log somewhere. I think it was an attempt to do what our sheets do now. What makes you ask? I am gearing up to switch from Dentrix, I am a programmer by hobby and I need to do some custom reports. Ther...

JLM

Is RDL the future of OD report generation or are you going to be migrating to something else and in what timeframe?

Thanks,

Jim Margarit

JLM

New Mexico is one of the few states that taxes healthcare with a sales tax. To make it more bizzare, money that is paid by a insurance company under a ppo contract is not taxed. Money received from patients that are covered by a ppo is taxed. I.e. For a crown done on a Delta PPO patient, I have to p...

JLM

jsalmon wrote:I believe so. In that case, you can edit your Insurance Categories to span the T code you completed. This page can help you do that: http://opendental.com/manual/inscatssetup.html

Yep, that does the trick. Thanks!

Jim Margarit

JLM

I am running 12.4 trial from source code. I entered one patient - me. I entered one insurance and added that insurance to my account with me as the subscriber. Kept all of the defaults except a max of 1750.00 I treatment planned a couple of crowns. All of the insurance estimates are zero. Is this be...

JLM

I just finished setting up a Win7x86 virtual machine (vmware) with VS2010express and OD. The sourcecode page was great except the corflags information. Corflags.exe on my machine "does not run in dos mode" so it does not run under cmd.exe. -It has to be run from a "Visual Studio Command Line" which ...

JLM

Got it working perfectly! 1) defined 7 operatories (even though I only have 5) TS1 EG1 JM2 TS3 JJ3 JM4 JJ5 2) setup the schedule to show TS1 JM2 TS3 JM4 JJ5 on Monday and Tuesday 3) setup the schedule to show EG1 JM2 JJ3 JM4 JJ5 on Wednesday and Thursday 4) setup just one view that has "Only show op...

JLM

Great! Thanks for the info. I am just getting started learning open dental myself. As a programmer/dentist, I can't stomach Dentrix charging me $5000 a year for access to *MY* data. Hope to have my staff training by summer and going live by Jan 2014. I will look at both methods and see which works b...

JLM

_____OP1___OP2___OP3___OP4___OP5 Mon...ts......jm......ts......jm......jj Tue....ts......jm......ts......jm.....jj Wed...eg......jm......jj......jm.....jj Thu....eg......jm......jj......jm.....jj This is what our provider schedule looks like. Instead of or in addition to OP1, OP2,OP3 etc. at the top...

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