Open Dental

I think I know. We add conversion scripts at random times prior to release. Then, we change the version number upon release. I always work in the head, so I never notice this issue. Go to OpenDental, Program, Properties, Assembly Information. Change the version there to match the version of the conv...

I think we might be able to add that today to the head, and maybe backport to beta if it looks extremely safe.

Not sure. We don't usually see that.

Correct. You can't specify the folder. I think it ends up in the first folder. So you could organize the folders with your "in" folder at the top, if that's how it's normally used. I'll think about some sort of special prefix or suffix that could be added to the filename to designate destination fol...

That means you must be trying to connect to a database that had been used by a slightly newer version of OD. Not sure how you did that, exactly. It's good to have a slightly older version of a db that you can make copies of for repeated testing. There are lots of ways to approach it. You'll figure s...

Mixed mode assembly error is addressed here:
https://www.opendental.com/site/sourcecode.html

The "script" is in C#. You can't run in separately. When you are ready to update, launch 20.4 and connect to the 19.3 db. It will prompt you to update the db.

I'm going to rephrase that. The dll cannot work with any version of OD where the source code was changed in any manner. This prevents hacking of the dll. It's technically impossible for that dll to work for you.

Make sure your configuration for the entire solution and most projects is Debug x86 (not Any CPU or Mixed Platforms).

Just our ordinary source code? Or some of yours mixed in?

You don't have to involve the db at all. Just drop the files in the the patient's folder. The name of their folder is in the db as patient.ImageFolder. The next time the user opens that patient images module, it will automatically recognize the new file(s) and prompt to add to db. You should never d...

I can't figure out why you need to call FillControlsOnStartup again. It was already called once, and it's only designed to be called once. It looks like you've set textNotes.text in the line above, so why are you saying textNotes isn't refreshing? That makes no sense. You've clearly set it.

How about a hook at the end of FillControlsOnStartup()?

I'm pretty sure we can just give it to you.

Interesting. I put quite a bit of effort into intentionally including that feature, actually. After I maximize a window, there's nothing more frustrating to me than the inability to drag it smaller. For example, I like to maximize and then drag either the right or left so that it only fills half the...

I look at it a little differently. Once you can capture radiographs directly into Open Dental, then you've eliminated the complexity of the bridges to various imaging programs. This means your images will now be available on remote app, where before they were not. This is our main push right now. So...

XDR is already tested with Twain and it works great. But native XDR would be slightly better. I did just get a two way conversation going with an XDR sensor a few hours ago, so the remaining obstacles are fairly low. So Yes, native XDR support will probably also be included in addition to Twain.

We just finished many enhancements to the Imaging Module. You will now be able to take radiographs directly into Open Dental instead of using bridged software. It will take time, of course, for us to list all the compatible hardware, but I'm hopeful that it will work with nearly all hardware because...

How cool is that! My favorite backup utility, back in the day. I hope they figure out how to monetize it to keep it going.

I've never seen an informative message for that problem. I've repeatedly lost hours of time as I have to relearn that hard lesson.

You re-copied the RequiredDlls into your bin folder? We change them sometimes.

Keeps that folder cleaner, anyway. Darn those buggy 3rd party tools.

I think it's because you need to change the version of dot Net in your plugin to be newer, like 4.7.2.

Glad you asked. Threads with UI is a terrible combination. I have rules against using that combo in our code, and I'm constantly chasing down violations. Any time you think you need a thread, there are a variety of other strategies that will work much better and be bug free. It's hard to understand ...

Not sure. It strongly implies that the ini file must already be present. If you can't find it, then you might need to get help from Sirona.

In case anyone else runs across this thread, this bug was just fixed in version 20.3 and later.

kknohria: Not sure what you mean. What specific version are you on? This has all been working great for months.

You are "updating writeoff using a percentage of feebilled"? You're using an UPDATE query to do that? How are we supposed to maintain the integrity of the database if queries are being run that we have no control over? We waste an enormous amount of very expensive engineer time fixing databases that...

Sometimes, in the head, the DLLs in the RequiredDlls folder get a little bit out of date. We don't notice it because we have the source code for those DLLs, so it all still compiles for us.

And now I'm getting the GetComputerNameCookie error. One of our engineers committed something that doesn't compile. They usually figure it out and fix it quickly. But it doesn't seem to be fixed yet. I'll pester them.

No magic bullet, but here are a few ideas: -There's a difference between build and rebuild -I use a script in project/properties/build events/post-build. Example: xcopy "$(TargetDir)Direct2dWrapper.dll" "..\OpenDental\bin\Debug\" /Y which expands to : xcopy "E:\Documents\OPEN DENTAL SUBVERSION\head\...

I did see this error: Missing Namespace: OpenDental.Forms a few days ago. It's an error I had never seen previously. I think I resolved it in just a few seconds, but I don't remember how. I do know that VS has been adding "using" statements for me lately. It's trying to be helpful, but it's really u...

Agreed that it's not very slick. It would probably take about 4 hours of engineer time to handle that annoyance. This is because of all the required research, testing, and code review. A cost/benefit analysis says that should probably be a fairly low priority. Sorry.

The 21st Century Cures Act was passed in 2016, and the ONC has just released the final rules. It's a beast. Just the small section on EHR Interoperability and Information Blocking is 320 pages of 3 column small font text. The gist is that they are going to force medical software to allow patients to...

Make sure your solution is set to Debug x86.

Anything having to do with finances or clinical records. I know that covers a lot. When we start clamping down, we will start with things like payment and procedure, and then go from there. The more heavily used a table is, the earlier will will address it.

It's pretty common for me to miss a few queries when I'm working from source code. For example, ConvertDatabases6.To20_3_1() might have a number of queries that I already picked up and am using. So my Db thinks it's at 20.3.1. But if it hasn't been publicly released, then it's fair game for someone ...

It should have told you so instead of an error, of course.

We will definitely be locking down the ability to write to the dangerous tables. So I would say it's more than a recommendation to not write to the db because it will break soon.

The reason for the change was to allow zooming, but it was so incredibly complex that it had to be done in two stages. Version 20.4 will let you zoom the entire program to whatever you want. So you'll be getting back similar functionality without editing the registry. We're going as fast as we can o...

I just added zoom magnification (not the video app) to all windows in Open Dental. No, it wasn't easy. It was the culmination of about 5 months of intensive work. But I thought I had another month to go, and then all of a sudden everything just fell into place. IT WORKS! What it means is that we wil...

You'll be fine as long as it's the Pro version.

It's kind of weak. It can be ok for generating a list that you can use to create a shopping list. But we've never had the time to really turn it into a first-rate feature. We do use it ourselves for ordering supplies.

The entire billing feature was optimized around daily billing.

We don't usually move hooks, but this one makes sense because it preserves original behavior.

Open Dental has a page on wikipedia. Is there anyone who wants to give it a little love? There are too many pros and not enough cons. It needs to be more balanced. There should be more paragraphs and less bullet points. I personally feel like the "free dental" comment is very outdated and pointless....

I resisted for a long time. There are significant downsides to getting involved with the evil empire. It's also a little more organized here.

You could even fork a slightly older version of the grid that still had support for the different font sizes.

I like it. I think the example is a pretty extreme scenario. The current process typically involves about 4 clicks per item and usually doesn't involve opening a window. Yours involves about 4 keystrokes instead. It might be fun for us to add keyboard shortcuts for the frequent mouse actions when ch...

That was me. I wasn't aware of the history, and there were no comments in the code about why it was that way. All I saw was unnecessary clutter that was making my math and object reuse overly complicated and buggy. Since we never change the font sizes within OD, I had to get rid of it. The grid was ...

I don't think one dentist at two locations would ever trigger a second support fee, regardless of how you set up your databases.

Sorry about the confusion. Let me try again. I'm disappointed that plug-ins are so hard to build. That was never the intent. We're looking for ways to make it easier. That's what I was trying to communicate. If someone is contemplating building a plug-in, I feel like I need to warn them that it's ha...

Once you merge them into one db, it's hard/impossible to cleanly split them into two later. Divide and conquer is the solution to many complex problems, and I've always preferred two separate databases for simplicity.

I'm not sure. The entire Appts module was overhauled in 19.3, with much of the drawing rewritten from the ground up. So it's probably going to behave differently.

That feature is done in version 19.3

I won't be happy until the machines are doing all the dentistry themselves. Everything between here and there is just stepping stones. My Alexa is not efficient. The only thing it does is let me access very simple data when there is no mouse or keyboard available, and change the music settings when ...

We removed Fee Cache in roughly that version. Compiling is very complex, and there always seem to be things like this that creep in. There are thousands of moving parts. That's also a beta version. So your best bet is to move to a newer version for starters.

Plug-ins never worked quite like I expected. It's too much of a barrier for other companies or individuals. Our software has gotten so big and complex that it can take a week just to get it to compile and understand all the parts before even starting on a plug-in. We have a FHIR API that's safer and...

The plan has always been to do both. This gets us one step closer. That feature request had 1970 votes on it. The one you want is #622 which has 250 votes. It was kind of obvious to us which one was more in demand.

Sorry, we just don't have the resources. Rather than forking, a plugin might do the trick. I know it would require some resources on your end, but I don't have a better answer.

Changing times and dates should be a very rare event. Is there a reason why you're doing it regularly?

We do not accept code submissions except in very rare situations. Payment processing tends to be a fairly complex 2-way series of exchanges. It's not just a simple bridge, so I don't see how it could possibly be feasible. But integration is not required to run credit cards. There is only a small amo...

You should delete the entire autocode instead of Ctl-Alt-Del.

Be careful with those 835s. We just realized that the clearinghouse might combine more than one 835 into a single file in violation of the X-12 standard. Until we release the bug fix next week, Open Dental will only see and process the first 835 that it sees in the file.

This is why we don't automatically delete them from your server when we load them into Open Dental. For HTML email, you'll still need to go look at them from your web viewer. Yes, of course it's planned. The reason why we released the inbox in a rough state was to meet the requirements of EHR certif...

I think it's only in 14.1, which will probably be released in about a week.

I can't think of much that would be too painful to fix. It's designed to be able to work quickly out of the box and to also be able to change settings to make it work smoother as you go. Oh, wait. Planned Appointments. Be sure to set one for each patient as they finish up in the chair or else check ...

As he said, mixture of OSs is fine. Win 7 64 bit would be the best current choice for a new computer. I don't think anyone even sells 32 bit computers.

Didn't know this was an issue. I'm going to get it added to our Canadian Enhancements page.
http://www.opendental.com/manual/canadi ... ments.html
Seems important.

We may take you up on that some day. Could you please email me your name and number? Jordan@opendental.com That way, the next time we are working on the ortho features, I will be able to quickly contact you and incorporate that information into our decisions. I fully realize that we did not "nail it...

My sister works for Tableau. She's been living in London for a few years, helping expand Tableau in Europe. I know that's not at all relevant to your question.

I just moved this to the Developers forum. Regular users can't do this.

Funny I find it annoying when i get the prompt "Prosthesis date not entered. Continue anyway" after I treatment every crown YES, continue anyway. What a pain in the fluffy pink unicorn!!! Isn't that basically what you are looking for? I wish I could shut it off. Very annoying especially when doing ...

I think it's a priority even if people don't vote for it because it feels like a "missing" feature that should have been added when we added the Topaz.

There was some talk of regional User Group meetings at one point, but haven't heard anything recently. Anything in the works? We have some different options. My preferred option is for us to open up branch offices and have the staff at those offices do User Group meetings as part of their regular d...

I would put that particular note in the white box below the graphical tooth chart or else in the Service Notes section of the Medical window.

The mandated format is called "Direct". It's a specific DNS technology for finding public and private keys associated with email addresses. We have finished building it.

What happens is that the weight is based max values. For example, if the request with the most votes has 950 votes, then we start with that as the max. All the other weights are set as falling between 0 and 950. If the request with 950 votes has people add or remove their votes, then all the other w...

We will add this to our manual.

It might be your server. What does your CPU and memory usage look like in the Task Manager on your server? If that looks good, then it's not your server.

Are you 100% sure you are using the right username/password? Have one of them try to log in on your phone, and you try to log in on their phone. Other than that, I'm drawing a blank.

Great, it's a very current version. That means it's probably a subtle bug on our end. You should call us so that we know which office you're from. Tell the tech that you talk to that Jordan said it was a bug and for you to call. Tell the tech to escalate it to the programmers, but that you don't nee...

I don't understand what part of it isn't working. The synch doesn't happen on the mobile device, but only on one of the office workstations. So I think you are just saying you can't log in on your Android, but that your synch is working fine.

I practiced for 10 years and never signed a single procedure. Are you trying to follow a state law that we didn't have to deal with in Oregon?

What specific version are you using?

I'm having trouble understanding why. You're passing in an instance of that form? So the user isn't actually using the UI in that form? You're just using it as a container to simulate user input?

Make sure it's a Windows tablet, not some other operating system. And it can't be Windows RT; that's not really Windows. Screen size must also be at least 1024x768. We have a Window Surface 8 Pro that works fine.

Well, we already have a field for "booked by". It's part of the securitylog. You can see it in the audit trail for the appointment.

I can't. About a year ago, they yanked the moderator status for all of the moderators of the various dental software forums. I'm assuming they reassigned those duties to someone a bit more impartial. Which makes sense, but now I can't touch it.

Yeah, that's fine. Oh goodie, an excuse to finally use the goto.

We'll host it. Someday. We want to do it right.

I might have pushed a button a few weeks ago to remove a sticky post. It was looking extremely outdated.

Probably, yes. You can print off ours and you sign it, and then you're good to go. You can fax us a copy for our records to 503-485-5202 http://www.opendental.com/manual/hipaacontract.html We are rewriting the mobile app so that we will not need any of your synched data. We don't like having your da...

The estimates will be updated the first time you go into that patient's TP module.

We call them "clinics". So you have three clinics in one database, right? See the fifth screenshot on this page: http://www.opendental.com/manual/security.html See where it lets you restrict user to one clinic? There is a discussion a few paragraphs below the screenshot. Are you looking for absolute...

Right, that page in our manual will be detechified shortly. This is one of those features that would never have been added except that we needed it for ourselves. And as long as we built it, we might as well let everyone use it. But don't worry, we're not wasting our time building features that nobo...

It's also a bit underpowered, so it's reasonable to be searching for a supplemental product.

I think it's a good idea for us to consider and to look into. But it would take days of valuable programming time. I don't think we have the resources to add any more "features" to plug-ins right now. We're really swamped with EHR 2014, etc.

The available fields all do seem to be listed on http://www.opendental.com/manual/hl7setup.html I think the problem is not lack of info but simply lack of fields that you are interested in. If you just want to export data, why don't you connect to the database instead using some sort of ODBC connect...

That sounds like the EHR incentive program. See the bottom of this page:
http://www.opendental.com/manual/ehrlicense.html

As you said, our built-in email is not very sophisticated. Sheets are great, but not tied in very tightly with email yet. It sounds like you just need to do it the same way as you did it with Dentrix. My understanding is that you would merge to a Doc template, copy/paste, attach, and send via Outloo...

The bug fix that we released reenables the recall when changing the status back to patient.

Thanks. We're still tweaking and fine-tuning it. For example, we need to turn it off completely for certain windows like query editor where everything is "misspelled".

I thought we did just enhance lab fees within the last few months. The enhancement was to have the lab fee inside the procedure edit window for 99111. But I don't see on the version pages where it was added. We will research it and then update this page: http://www.opendental.com/manual/canadianenha...

I think that may be the answer. Savvy, are you regularly setting patients inactive as part of your office processes? If so, that would explain why it's a problem for you, and not anyone else. Here's a query to identify patients with the problem: SELECT patient.PatNum AS PtNum, LName, FName FROM reca...

Boy, there really are some small companies on that list. Maybe we will do it after all.

http://opendentalsoft.com:1942/ODQueryList/QueryList.aspx When I limit that to referrals, I get 39 results. Yes, looking through them will give you a bit of information overload. But my point is that the information is in there, and we CAN get it out. Each office seems to want different details in t...

> Another issue is completing appointments doesnt trigger the appointment complete trigger for the time of patient dismissal and this has to be separately done, yet another unnecessary click. This must be a training/setup issue. Open Dental does do that automatically if set up right. I'm going to be...

Oh good lord no. I haven't touched a drill in three years. We left the old building behind and moved on. 37 employees now.

Once you open it you will leave it open all day, so there's no need to frequently find it. The images feature is mostly optimized for screenshots. In that case, you already know that the image will fit on the page. If I can remember, I will add that to the bottom of the wiki page in the manual where...

The rumor is that Dentrix already has a call center in the Philippines. Come on, wouldn't it be nice to be able to call us on a Sunday, or on Christmas, or at 11 at night? I realize that highly-paid American staff can never be completely replaced. What Dell did was to bring back their call center to...

... insurance policy Jordan better take out for his cloud solution, provided they are completely dependent on him for backing things up. I'd be scared :-) Right. If we take full responsibility for backups, it becomes a huge legal liability for us. Our insurance company specifically asks us that que...

Believe me, we are always thinking about how to lower the monthly cost. A few of the most likely ways that this will happen are: 1. A "lite" version that has less features, so less than can go wrong and less settings and options to be trained on. This will probably be the web version. 2. A plan wher...

What normal person starts counting at zero? We decided we would start counting like everyone else: at one. That's all.

It doesn't work well to try to mix and match two different systems unless you can quickly bridge between them. In this case you would need a bridge from SoftDent to Open Dental. We allow you to pass in the patient Id in a command line argument: http://www.opendental.com/manual/commandline.html So th...

You can use either a stylus on a touch screen or you can use a Topaz pad. In either case, you end up with a signature that can be proven by a forensics expert to be yours. If you sign with a mouse, you can't prove it was you. It may still be legally binding, just like clicking a checkbox or typing o...

You could scan MSDSs, then import the images so they show on the wiki pages. No way to resize images for better viewing yet.

It could be used for patient education as long as you didn't have other private things on other pages in your wiki.

You can block them from seeing Production and Income and Aging. All of those are in a Permission that's separate from the main permission for reports. It's about 9 down from the top in the Security setup window.

QSI is listed on our conversions page as one that we have done
http://opendentalsoft.com:1942/Conversi ... nList.aspx

I replied to this on Dental Town a few days ago.

We built it out of desperation for our own use. We've been using Share Point, the MS wiki, for a few years. It seems to be widely used, but it is really just an awful awful program. The "wysiwyg" is extremely buggy and finicky. So we found it essential to build our own wiki that saves all the pages ...

All orphaned claimpayments would match that criteria. I don't know of any way for the user to mark them as partial or not partial. I'm thinking about removing that section from db maint completely. I think it's an old section that had to be before the batch interface was built. A long time ago, the ...

What you did is essentially the recommended way of doing it, except that you added in some extra unnecessary steps. Try this: 1. Create appointment. This takes you to the appointment edit window. 2. You will see the completed and unattached proc in that window. Single click to attach it to this new ...

I think all the codes were added. Try checking the box for Show Hidden and then select all categories. As for the descriptions not changing, I'm not sure. We will be looking into that in the morning (Thursday).

TAPI has been around for about 20 years. Click on a phone number, and the phone card in the computer picks up the line and dials. It assumes you will pick up the same line to handle the call. That's the low hanging fruit that we will attempt before anything fancy. It should work just fine with POTS ...

Sorry, that's outdated information. We used to give quotes, but we don't do that anymore. You could do the very same thing by putting a pledge into our feature request system. I don't think we would release something that just let you put raw html in the message. At the very least, we would include ...

Patient portal would be an entirely different piece of software even if it does get build on the same framework as the browser version.

There are 3 ways to use forms:
1. Open and edit from Chart module.
2. Online web forms.
3. Kiosk
I would suggest using #1. That means you will install the full version of OD, connect it to your db, etc. Then, on the tablet, browse to the patient, and open up the form.

Thanks. The next trial version is going to be 12.4. We'll probably wait just slightly longer until it's out of beta.

Holy cow. It was the network card driver. Looking at this conversation in hind sight, I should have mentioned that it doesn't help troubleshooting when all the computers are exactly the same. Because one typical troubleshooting step is to make a different computer the server to help eliminate indivi...

We allow freehand drawing anywhere on sheets. So if it can emulate a mouse, then it can be used to mark up a sheet. It's not anything that we've tested or have looked into.

Grrr. This only seems to affect a few users and it only happens intermittently. We run OD very intensively on many dozens of computers at our HQ, and it never happens. But I did just think of one thing we do differently here. We have this line: max-connections=1000 in our my.ini file. See the bottom...

Right. We moved to a new building last month.

Yes. I use an Apricorn on a daily basis. I no longer have to worry about it getting stolen. I think your 320g is enough for a few years, maybe 3. I think 5 is stretching it. Right. No need for encryption on workstations since you shouldn't be storing anything on them. The backup software that we rec...

It's request #1440. I strongly suggest that you vote for it if you need it. Until then, you may have to write it on each Rx manually. Or, if you don't also have a state Rx id, then you could put your NPI in that field in the provider edit window, and put that output field onto the Rx.

You could, but performance isn't going to be that great unless the application layer is also running on the same cloud platform. Believe me, these are some of the very most complex issues I think about, and I think about them all the time. There are no easy answers, but we are attacking the problems...

Just fixed for 12.4. Give it a few days to come out before you update.

That's big enough for a few years, but don't forget that you'll need a larger hard drive somewhere for your backups. Maybe a portable Apricorn.

I thought about that, and it's very tempting. But I would wait. The very first endo studies are just coming out. This one, for example, https://digarchive.library.vcu.edu/bitstream/handle/10156/3685/Harris_Jesse_MSD.pdf?sequence=1 concludes that Steriplex is cytotoxic. Not from the active ingredient...

Another major problem with not having antivirus is that you can't do your Windows updates. Doing the Windows updates is usually one of the very first ordinary maintenance jobs that you perform on a new computer. Just to recap, your network looks like this?: internet modem ------ router ------ cisco ...

http://www.epa.gov/pesticides/chem_search/ppls/084545-00011-20111223.pdf contains a fair amount of data. On page 12, it states, "This product is not to be used as a terminal sterilant/high level disinfectant on any surface or instrument that (1) is introduced directly into the human body, either in...

We hadn't planned on building any tools. This was mostly for power users. I haven't really thought about what the queries would look like. I was more interested in just making it possible to write a query if someone were motivated enough.

I don't understand why you're not running antivirus. Have you considered that you simply have viruses? I can understand turning off your antivirus for 5 or 10 minutes as a troubleshooting step, but it's absolutely critical that you always run antivirus software. So I would take the time to install K...

I don't think it kills roaches.

A new high-level sporicidal disinfectant is on the market called Steriplex. It's more effective than bleach, but is also totally non-toxic to humans. You could pour this stuff on an open burn wound without any problems. In fact, they are considering doing exactly that. It's recommended for food cont...

You asked how to use it... You see the new Reportable Name field in the sheet field defs, right? Well, when a sheet for a patient is created, that Reportable Name flows down to the sheet field. So now, you can run queries that make use of that. There can now be a difference between the misc checkbox...

> Is it possible to have OD give an option to open a scanned EOB in a different window taking up the complete screen for NEA purposes?
I don't understand. Isn't it very close to filling the screen entirely, anyway? Are you really saying you need to have it about 60 pixels bigger?

300 dpi should indeed give you a nice crisp image to work with. It helps to have photo software to do minor cropping, touchup, etc. Corel PhotoPaint works nicely, but does take some time to learn how to use.

We can give a few references directly to the dentist.

No, it will not cause any malfunction. It just causes it to run very slightly slower.

What specific version of Open Dental are you on? You didn't compile it yourself, did you?

I didn't feel that the reason given on the other thread was good enough. But this reason is certainly valid. How about if we add some intelligence? If the patient has a planned appointment or a broken appointment, then the window comes up. Otherwise, it doesn't.

I'm moving this to the advanced topics where it belongs. It's a non-issue for most offices.

What exact version of Open Dental are you using?

It would be a feature request to add the capability to do multiple fee schedules simultaneously.

How would they copy those files in the first place? They don't have the key to the server room (see #1 above), and they can't get to it via a shared folder (see #2 above). So yes, you do need to protect that folder and your backups, both physically and digitally.

You need to have upgraded Open Dental before upgrading mysql. http://www.opendental.com/manual/mysql55.html There is no other way to solve your problem. So either roll back your ubuntu update, or else move your database to another computer that's running a lower version of mysql. Then, upgrade Open ...

Actually, you would set the claim form for the insurance plan itself. Then the claims would automatically use that claim form.

You would need a report that shows (fee-WO) instead of just (fee) for the pending procs. Right? It seems like there ought to be some reports like that on our query examples page. http://70.90.133.65:1942/ODQueryList/QueryList.aspx After adding the writeoff filter on that page, I get 32 results. One ...

CallFire now has two totally different APIs. We use the "classic" one, I think it's called. Their website seems to be halfway converted, and it's easy to end up in the wrong part of it, with the wrong API. We should put some warnings at the top of our page in the manual.

We make notes all the time as well. But we just use regular appointments for our notes rather than the special appointment type. I guess I've never really understood the need for doing it your way. As for the number of clicks, I'm only counting one additional click as well as the possibility of forg...

Yes. http://www.opendental.com/manual/mysqlsecurity.html But you would also need to: 1. Physically restrict access to the server. 2. Not share the mysql folder on the network. 3. Use our web service middle tier: http://www.opendental.com/manual/webservice.html It's not that hard, but it does take so...

I just want to make sure people understand that, even if they turn on SSL for their email uploads, that the email is still not considered secure. The only way to secure it would be to encrypt the actual email before sending. That what feature request 2211 is all about. If you're having trouble sendi...

Delete that file. Sounds like you have (or had) a mix of InnoDb and MyISAM tables, and that results in problems like this when backing up. http://www.opendental.com/manual/mysqlinnodb.html The link above isn't really going to help you with your issue; I just wanted to make you aware of it. Recent ve...

Excellent. I've made some changes to our Australian page. Open Dental has existed for 10 years, and in all that time, not a single strong foreign distribution has been developed and maintained by another company. There are a number of countries where a half-hearted attempt has been made, but this Au...

No, nothing yet. We have lots of plans, of course.

A little bit, but not really. Modern reporting engines all seem to work well in a web environment.

The programmer who had been working on it ran into some difficulty and also got busy with other things. Looks like it's up to us.

Dang! That's pretty much a fatal flaw in having that forum. I think we turned off file uploads when we got some porn spam being posted to our forum. But spam has been nicely under control for at least a year, so I just turned on file uploads again. I doubt it will work flawlessly at first, but we wi...

I don't like SBS because it's an intentionally crippled version of Windows Server for a very small cost savings. I would suggest using Win 7 Pro on all machines. When Windows Server 2012 comes out, consider using it (the full standard version) if you will grow beyond 10 workstations.

Yes, that was added in version 12.3 on 6/29/2012. It was request 210. Go to Setup, Modules, Appointments. Check Appointment Time Locked by Default.

FDI numbering has been in place for 10 years. There was a programmer who was working on Hicaps about a year ago. I just sent him an email asking for his status. We have more resources now, and we also happen to have an Australian staff member. We will at least contact Hicaps for the specs, and then ...

The docs kind of assume that you're a programmer who is going to take the time to look at the code and figure it all out anyway. If you're not going to dig that deep, then any plugin you write would be flawed and buggy anyway, right?

we believe they form a single program Well, I don't believe. I guess all that really matters is what happens in a courtroom some day if someone decides to press the matter for some reason. As with most areas of law, it's quite a gray area. But I have a very hard time believing that anyone would be ...

1. Yes. The "client code" does still need to download from the server, somehow. The usual trick is to do that in the background while you are busy logging in. But no install, and this is the main motivation. 2. True. It would run in any browser on any device. 3. The server will be a C# dotNet applic...

Almost. The Kiosk will prefill demographics for verification by patient. And it will also allow signature.

The procedure note permission is sort of considered to be a subset of the procedure edit permission. As such, it wasn't designed to have looser permissions than its "parent".

That should work just fine. Who carries the laptop around? That person had better not be late in the morning or need to leave quickly at the end of the day. Obviously, use Windows to encrypt the mysql folder. There are not good instructions for that in our manual yet. Another option would be to take...

Posts should be going straight in. There must be a bad setting that is causing posts to wait for approval. I'll try to iron it out.

Our conversion department is now researching whether they can move those images over for you.

We can remote connect with you to figure out #3. But what about questions 1 and 2? If the answer to #1 is "yes", then all this talk about bridged versus standalone is completely irrelevant.

> Tonya passed along that Jason said I wouldn't be able to use that feature unless I was using the Accounting features in Open Dental.
Well that's just flat out wrong. Clearly a communication problem. Jason will keep working on it.

I've now seen the notes regarding this issue. I have the following questions: 1. When you were using PW, were you using VixWin in bridged mode? 2. If so, are you still using the same path in VixWin for the images? 3. How are the individual patient folders named and organized? We may need to replicat...

It's been fixed and should be released soon.

Yes. Setup, Modules, Appointments. Third option down is to use solid blockouts.

Open Dental has been around for 10 years, actually. If the tech answering the call can't help, then it needs to be escalated to our interface department. Our interface department will help characterize the issue and will get better documentation into our manual. I also suspect that our conversion de...

Yes. http://www.opendental.com/manual/import ... forms.html

You're not saying PW does this, are you? No, Open Dental does not yet do this, and it would be a feature request, maybe even 2 or 3 separate feature requests. I don't see any existing matching feature requests.

Sure, we'll call that a bug. I expect there to be many issues like this with the EHR features because they are so new. We'll only fix it in version 12.3, as we are about to certify that version.

We haven't changed anything in that bridge, but we'll look into it.

Jordan, I spoke with OD customer support today about bridging my VixWinPro with OD, and was told that I would have to use VixWin in a stand alone mode. The tech remoted in to attempt the bridge but, concluded that it was not possible. From all of the posts that I read on DT, I thought OD was able t...

http://www.opendental.com/manual/multiplelocations.html Probably something like figure 8. Speed would be fine. We do have a screening tool built in http://www.opendental.com/manual/publichealth.html although you can tell from the comments about PDAs that it's getting a bit dated. Still works fine, t...

Fixed.

We have a medical history form that you can print when patient checks in: http://www.opendental.com/manual/medicalhistory.html Our automation http://www.opendental.com/manual/automation.html does not yet have a trigger for checkin or an action for printing medical history. So you would have to print...

The instructions are here:
http://www.opendental.com/manual/medicalhistory.html
If they are unclear, please let us know.

Michael will be doing this as soon as he's done with bug fixes.

By default texting is not allowed from the confirmation window. That just sounds like a bug. It should be allowed by default. The next problem with using CallFire is that replies do not come back in an easy to access method. We figured one-way would be good enough for the first shot. You could use ...

When you are looking at a TP in our software, you won't see a graphical representation. You would need to flip over to the chart to see that. When you print a TP for the patient, you do get graphics. Yes, you would save any scanned paper such as consent forms in the images module. Almost nobody take...

beattyph wrote:It may be that there is more customization/automatic reports going on than you realize --- people (like us) just aren't reporting it back to you.

Glad to hear it.

Right. You can just point it to a local empty folder. The empty folder will still need empty A-Z folders, I think. Kiosk functionality is all database rather than AtoZ folder, so it shouldn't be a problem.

Search found 5741 matches