Open Dental

joes

Hello Mike, there currently is no way to set the checkbox checked by default within the program, but if you are editing the XML file, setting the FieldValue to <FieldValue>X</FieldValue> will make the checkbox checked by default. Unfortunately, a custom color for the checkbox is not possible within ...

joes

Hello Pete, We do have a standard report that shows write offs. It can be found by clicking the "Reports" menu, then "Standard", and then "Writeoffs" under the "Daily" category on the Reports window. Please let me know if this report is missing anything that you need as we may have some queries that...

joes

Hello Dr. Fuchs, We have received some feature requests regarding changes to how the 'X' appears for extractions, but none that match what you have described. Please consider creating a new feature request. The following manual page has more details on how to submit feature requests: https://openden...

joes

Hello Cheryl, Perio exams can be saved to the Images Module by clicking the 'Save to Images' button near the lower right corner of the Perio Chart window. The image of the exam could then be attached to an email. We don't currently have any reports or queries that show pocket depth figures from exam...

joes

Hi Sean,
ADA claim forms are copyrighted. As a result, Open Dental can only provide them through an update to the software.

joes

The 2019 ADA claim form is included as an Internal Claim Form in Open Dental dating back to versions 19.1.46 and 19.2.14. If you are on a version older than 19.1.46, or you are on a build of 19.2 that is older than 19.2.14, an update to Open Dental will add the 2019 claim form. Please see our manual...

joes

One other possible reason for that error is if the db being used does predate 20.1.3 and the Dynamic Mode check box is checked on the Choose Database window. This will prevent Open Dental from prompting you to update the db.

joes

Those columns were added to the Employee table in version 20.1.3. If the db has been updated to that version or beyond and those columns are missing, I would suspect that something went wrong with the update, or the db is corrupted. You could try running queries to add those columns to the db, but i...

joes

It sounds like you want to be able to mark a treatment plan for a patient ahead of time so that it automatically shows along with the forms that show when that patient checks in on the eClipboard device. If I'm not understanding that correctly, please let me know. That currently can't be done with e...

joes

A duplicate primary key error typically indicates that a table in the database has crashed or been corrupted. Our support technicians can assist with repairing crashed or corrupted tables and can be reached at 503-363-5432.

joes

Hi Janet, The QR Code feature is currently only available for treatment plans, but we have received a feature request to make sending consent forms to the eClipboard easier. The request is currently under review, but once it is approved, you can vote on it if you would like. The request number is 11...

joes

Hello Sam. You can add more buttons. Click the Setup menu at the top of Open Dental, then go to the Manage sub-menu and click Messaging Buttons. This will bring you to the Messaging Button Setup window. You can double click any of the numbered items in the Buttons list to create and customize a new ...

joes

Hell Dr. Trask. As I'm sure you are aware, your IT person has been in communication with our technicians and this issue is now resolved. I just wanted to post my followup here anyway so that any other users who find this forum while searching for a solution to this issue can know that updating Open ...

joes

Hello Dr. Huisman. Unfortunately, that is a current limitation of the feature that cannot be adjusted at this time. However, our engineers are working on an enhancement to the web sched recall feature that will allow users the option to specify how far into the future patients can schedule appointme...

joes

Hello Dr. Fuchs. I have brought this issue to the attention of our engineers. I'll update this forum with any developments regarding this issue.

joes

Hello. There are a variety of things that can cause this error. The most common are the "less secure apps" setting which you already addressed and issues with the password that is entered in Open Dental. You may have done this already, but I would confirm that the password entered in Open Dental is ...

joes

Hi dpat08, you mentioned that the report could be per patient or a summary. Dr. Zaccaria provided a summary style query above, but if you are also looking for a per patient report, query #1337 from our query examples page, https://opendentalsoft.com:1943/ODQueryList/QueryList.aspx , might be useful ...

joes

Hello edgewooddental, Answering these types of questions fully and accurately often involves a discussion of how insurance plans are setup in Open Dental, what report would best help you achieve your goal, and what options should be used when running a report. Due to the complexity of these topics, ...

joes

Hello Scott,
I communicated this issue to our engineers. I'll update this forum when the issue is fixed.

joes

/*150 End of day call back list for completed procedures*/ SET @AlwaysCurrentDay = 'Yes'; -- Set this to 'Yes' to always run for "today", change to 'No' to run for the specified date range SET @FromDate='2020-01-01', @ToDate='2020-01-01'; SET @Procedures=''; -- Comma delimited list of procedure code...

joes

Hello vonore, We do have a query on our website that you can run to generate a list for evening calls. If you run it as is, you will get a list of all patients that have had procedures completed today, their phone numbers, and a list of the procedure codes that were completed for each patient. The q...

joes

This hook is now available in version 20.2.14.

joes

Hello Scott, There are a couple of alternatives that can also reduce paper waste and limit contact with documents that you exchange with your patients. One is setting up automated patient portal invitations that are sent via email. Another option is adding a Patient Portal credentials field to a doc...

joes

oraldoc, My apologies, it sounds like I responded with a lot of information that you are already aware of. I like to include those details for others who find this forum that may not be familiar with the billing feature or feature request system. It also sounds like you have already submitted a feat...

joes

This is not currently one of the available rows that can be added to an appointment view, but a feature request has been submitted to us for what you described. If you would like to vote for this feature request, you can find it by clicking the help menu in Open Dental and then clicking 'Request Fea...

joes

If you right click the Open Dental icon on your desktop and click 'Run as administrator', you should be able to perform the restore without having to stop and start the MySQL service.

joes

Hello, awadh. Buttons and menu items that send text messages are enabled or disabled based on the result of the SmsPhones.IsIntegratedTextingEnabled() method. This method has a hook named "SmsPhones.IsIntegratedTextingEnabled_start" that returns a bool. Implementing a plugin for that hook that can r...

joes

Hello, Dr. Halls. The PayPlanNum column was added to the claimproc table in version 14.3.1, so I would expect that error when your query is run against the database of the office that is using version 13, but if you also get this error for a database beyond version 14.3.1 I would suspect that the da...

joes

Hello, speeples. The Estimate Note field cannot be edited. Automated notes appear in that field when the procedure's estimate is being affected by certain insurance conditions. The note may say "Over annual max", "Exclusions", or "Limitations" if any of these are affecting the procedure's estimate. ...

joes

Hello, oraldoc. You can generate daily batches of statements using the Billing feature on the Manage Module. The feature has several filters for limiting the list of patients for which statements will be generated. Further details about the Billing feature can be found in our manual at https://www.o...

joes

Hello, M. This hook will be implemented in version 20.1.20 when it is released.

joes

Hello drpeteryee. This error indicates that the procedurelog table of your database is most likely corrupted and will need to be repaired. Our manual page, https://www.opendental.com/manual/corruption.html, outlines some steps that you can take to resolve this issue.

joes

Hello mukesh. To launch the scanner exe, you could create a custom bridge: https://opendental.com/manual/bridgecustom.html . Open Dental's Images Module is not capable of displaying or editing 3D STL images. For that kind of advanced integration, you would have to develop a plugin: https://opendenta...

joes

Hello Awadh. Upgrading from the trial version to the full version of Open Dental requires a registration key. To obtain a registration key you must sign up for support with Open Dental. The cost of support varies, depending on where you are located. You can find more information about fees for suppo...

joes

The hook will be available in version 20.1.14 upon its release.

joes

Hello Wainaina. Any files that have 'Shared Projects Subversion' in their file path belong to projects that Open Dental does not make publicly available, but they are not essential to building and running the base program. If these projects are unloaded, you should be able to build and run Open Dent...

joes

Our engineer who typically answers questions of this kind is out today. I'll make sure that he is aware of your post. I hope to have a response for you on Monday.

joes

Hi John. It mostly depends on how many work stations will be accessing the server at the same time and what hardware the server has. A Windows 10 server can be sufficient for 1 to 10 work stations. Our website has more details about server requirements at the following link: https://www.opendental.c...

joes

We don't currently have a feature in Open Dental for sending mass emails, You can vote on feature request #728 if you would like us to develop a feature for this. See our manual page, https://www.opendental.com/manual/featurerequests.html , for more details on how feature requests work. If you use M...

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