Dr Ceph Program Link doesn't work anymore?

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zt22
Posts: 20
Joined: Fri Nov 06, 2009 12:44 pm

Dr Ceph Program Link doesn't work anymore?

Post by zt22 » Fri Jul 20, 2012 8:19 am

Hi,

We haven't used the Dr Ceph program link in a while and it used to work fine with previous Open Dental versions. Now, if we try to access the program we get the error message 'Race must be entered first" and the program does not launch. This happens with patients who already have an account set up in the Dr Ceph program and patients who don't. What is that all about?

Thanks.
Camelia

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jordansparks
Site Admin
Posts: 5746
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
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Re: Dr Ceph Program Link doesn't work anymore?

Post by jordansparks » Sun Jul 22, 2012 10:19 pm

We haven't changed anything in that bridge, but we'll look into it.
Jordan Sparks, DMD
http://www.opendental.com

grahamde
Posts: 52
Joined: Tue Jun 19, 2007 10:17 am

Re: Dr Ceph Program Link doesn't work anymore?

Post by grahamde » Thu Jul 26, 2012 11:21 am

Race is no longer a requirement for the bridge. The change has been made in versions 12.3.4 and 12.2.32 and later. This change was released yesterday. Upgrading will fix the issue.
Derek
Open Dental Software

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