UNABLE TO LOG INTO OPEN DENTAL PROGRAM
UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Hi All, has anyone ever encounter with a msg prompt on the screen i.e. Take 'preference' is marked as crashed and should be repaired' and thus unable to log into the open dental program.
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Removed by Admin.
Call Open Dental for support. (503)363-5432
Call Open Dental for support. (503)363-5432
In order to understand recursion you must first understand recursion.
Josh Whitney
Open Dental Software
1-503-363-5432
http://www.opendental.com
Josh Whitney
Open Dental Software
1-503-363-5432
http://www.opendental.com
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Thank you!
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
if the *** checker returns a no error message, how else can you go about fixing this?
-Edited by Admin to obfuscate tool names.
-Edited by Admin to obfuscate tool names.
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- Posts: 64
- Joined: Thu Aug 20, 2015 11:08 am
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Removed by Admin.
Call Open Dental for support. (503)363-5432
Call Open Dental for support. (503)363-5432
Last edited by JoeMontano on Tue May 31, 2016 3:55 pm, edited 2 times in total.
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
The previous instructions were incorrect.
If you ever get a message that a table is marked as crashed and needs to be repaired, please call Open Dental support immediately. Your database is corrupted.
(503)363-5432
If you ever get a message that a table is marked as crashed and needs to be repaired, please call Open Dental support immediately. Your database is corrupted.
(503)363-5432
Entropy isn't what it used to be...
Arna Meyer
Arna Meyer
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
We managed to recover from a saved OD backup.
This is the first time we had this error in almost 6 years. What can be the possible causes?
thanks
Update - we got hit by locky ransomeware. I did not know it targets our mysql files as well
This is the first time we had this error in almost 6 years. What can be the possible causes?
thanks
Update - we got hit by locky ransomeware. I did not know it targets our mysql files as well
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Hi, you are right is via locky ransomware. We hv done a check and found that it could be thru email's attachement opened. Do not open any email's attachement which are unfamiliar.
Re: UNABLE TO LOG INTO OPEN DENTAL PROGRAM
Yes the locker type viruses are definitely gained through opening email attachments. Don't open them if you can help it. Or open them on a computer not connected to the rest of the network.
"To understand what recursion is, you must first understand recursion."
David Graffeo
Open Dental Software
http://www.opendental.com
David Graffeo
Open Dental Software
http://www.opendental.com