Should I change to Open Dental?

[Dentigerous]

Hi folks,

After years of using Dentrix we are looking at alternatives.

Below are a few specific questions we have but I would welcome any comments or suggestions you may have to help us decide if making the switch is worthwhile:
1) For users of VixWin, have you had any trouble with indexing the images to patients during the conversion process?
2) How polished is/are the eServices offered?
3) Are there any shortcomings in your experience?

Thanks to all!

[allends]

I recommend joining this Facebook group:
https://www.facebook.com/groups/opendentalusersgroup

There are a lot of active users there that will be able to give you feedback on Open Dental.

[dpat08]

Yes. Conversion will probably be a pain (nothing is 100% smooth on stuff like that), but I'm 100% happy with my choice of OD now that I'm 2.5 years into my startup. I've spent a ton of time (hundreds of hours) customizing it. So you get what you put into it.

eServices are coming on strong. Still not as polished as Flex (IMHO, sorry guys and gals), but good enough that we still pay monthly for their bundle where they can do a few things that Flex can't (ASAP list mainly).

I've used Dentrix, Practiceworks, Eaglesoft, and demo'd Curve. Really happy I went with OD.

[wjstarck]

You will be happy switching from Dentrix, that's for sure.

Will regard to Vixwin images and Dentrix, Dentrix encodes the Vixwin image names in Base 41, at least they used to anyways. OD conversion team may have a tool that converts the images for you, if not, it would be pretty trivial for a programmer to make a conversion tool for you.

[jordansparks]

We are doing as many image conversions as we can, so there would be no need for an outside programmer. I don't know about trivial. Even if the fundamental algorithm is understood, writing the tools can take quite a long time.