Dragging from the Pinboard

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fishdrzig
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Joined: Tue Oct 07, 2008 12:46 pm

Dragging from the Pinboard

Post by fishdrzig » Mon Nov 17, 2008 10:02 am

All of my staff in the trial version are having an issue with an appointment not releasing when dragged off the pinboard onto an appointment time. When this happens, what should we do? Thanks

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jordansparks
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Re: Dragging from the Pinboard

Post by jordansparks » Mon Nov 17, 2008 7:07 pm

Not releasing? I think maybe they are accidentally pressing the other mouse button as they drag. Recent versions prevent this user action.
Jordan Sparks, DMD
http://www.opendental.com

fishdrzig
Posts: 433
Joined: Tue Oct 07, 2008 12:46 pm

Re: Dragging from the Pinboard

Post by fishdrzig » Tue Nov 18, 2008 4:13 am

The appointments that are stacked in the pinboards seem to be the problem. The first will be dropped fine it's the next one that won't release properly.

atd
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Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Re: Dragging from the Pinboard

Post by atd » Tue Nov 18, 2008 7:55 am

I've experienced this problem also - it's hard to duplicate but it has happened on more than one occasion. After dragging to the schedule it seemed to be hovering on the schedule but not really in a specific appointment slot (a little off to the side). And the planned appointment was still sitting on the pinboard. The only way I could get it back to normal was to close Open Dental and reopen it.

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Rickliftig
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Re: Dragging from the Pinboard

Post by Rickliftig » Tue Nov 18, 2008 8:52 am

As Jordan says, I believe the problem has been fixed in more recent versions. It doesn't happen in my office anymore. What version of OD are you using?
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

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drtech
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Re: Dragging from the Pinboard

Post by drtech » Tue Nov 18, 2008 10:16 am

works fine here on v6.1.9
David Fuchs
Dentist - Springfield, MO
Smile Dental http://www.887-smile.com

atd
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Location: Minneapolis, MN

Re: Dragging from the Pinboard

Post by atd » Tue Nov 18, 2008 10:30 am

I'll consider it fixed then. I'm on version 6.1.8 but it was a couple of weeks ago the last time I had the problem, and I've probably upgraded since then.

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